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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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CRS-Xercise 4 Less


Saif212
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Hi,

I have a problem with Xercise 4 less due to me cancelling the dd after the 1st month.

 

I didn't read the terms and conditions of it being a 12 month contract which resulted in them asking for £65 of admin fees.

 

What do I know do as they want £300 and are threating to add more.

 

I have cancelled the membership with the excuse of being redundant which is true since I'm 16.

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you are a minor

they cant do anything to you.

ignore everything.

 

a DCA is not a BAILIFF

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Saif and welcome to CAG

 

Thanks for posting on the open forum as I asked.

 

1. Did you sign up yourself and give you own bank details for the DD mandate (as opposed to an over-18 adult giving their bank info to pay the gym).

 

2. Did you make the gym aware that you were under 18; or did you fib about your age; or did they not ask about your age.

 

You have no need to respond at all to any demand from Harlands/CRS until we know more info.

 

They cannot do anything and can be safely ignored.

 

We'll give further opinion when we know more.

 

:-)

We could do with some help from you

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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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Thanks Saif

 

You were wrong to fib about your age but the gym failed to exercise due diligence by NOT seeking proof of your age at the time of joining.

 

Letter to Harlands/CRS and get free Certificate of Posting at the PO when sending this :-

Dear Harlands,

 

I refer to demands from you and can confirm that the I was a minor when I started using the gym. No verification was sought about my age by the gym staff even though I was 16.

 

I never realised, and was never told by gym staff, that this was for a 12 month membership agreement. That is why I cancelled the DD mandate.

 

In any event, the gym and Harlands/CRS cannot hold me responsible due to my age. If you continue to make demands I will make formal complaints to the relevant authorities.

 

Yours sincerely,

 

Saif

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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  • 4 weeks later...

no they haven't

read it properly

doesn't say WILL anything

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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They don't do court, ignore them, and please 'forward' those silly text messages they send to 7726 (Spam on your phone keypad), above all else, ignore them.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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As others have said, you've not read the letter properly.

 

It will be full of "we may" or "if we obtain a CCJ". They'll take NO court action !!

 

If you want to take a slightly more pro-active approach, simply write to Harlands saying :-

 

Dear sir or madam,

 

I refer to your letter of xxdate containing threats, including court action.

 

I require your written reply that you will take such action despite my being just 16 years old when the gym signed me up.

 

Or I require your written confirmation that you will stop harassing me for payments.

 

Yours faithfully,

 

Send to Harlands address using RM Signed For delivery and keep the receipt.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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