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It is my understanding they must serve notice to any hearsay evidence pursuant to CPR 33.2(1)(B) (notice of intention to rely on hearsay evidence) and Section 2 (1) (A) of the Civil Evidence Act. 2.  I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much reduced cost to the amount claimed and which the original creditors have already wrote off as a capital loss and claimed against taxable income as confirmed in the claimants witness statement exhibit by way of the Deed of Assignment. 3. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights.  This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information).  The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 4.  I became aware of original Judgement following a routine credit check on or around 14th September 2020. 5. The alleged letter of claim dated 7 January 2020 was served to a previous address which I moved out of in 2018, no effort was made to ascertain my correct address.  I have attached a copy of my tenancy agreement which is marked ‘Appendix 1’ and shows I was residing at a difference address as of 11 December 2018 and was therefore not at the service address at the time the proceedings were served.  I have also attached an email from my solicitors to the Claimants solicitors dated 14 July 2022 which was sent to them requesting that they disclose the trace of evidence they utilised prior to issuing the proceedings against me.  This is marked ‘Appendix 2’. The claimants solicitors did not provide me with these documents. 6. Under The Pre-Action Protocol for Debt Claims 2017 a Debt Buyer must undertake all reasonable enquiries to ensure the correct address of a debtor, this can be as simple as a credit file search. The Claimant failed to carry out such basic checks. Subsequently all letters prior to and including ,The Pre action Protocol letter of claim dated 7 January 2020 and the claim form dated 14th February 2020 were all served to a previous address which I moved out of in 2018. 7. Upon the discovery of the Judgement debt, I made immediate contact with the Court and the Claimant Solicitors, putting them on notice that I was making investigations in relation to the Judgement debt as it was not familiar to me.  I asked them to provide me with a copy of the original loan agreement but this was not provided to me.   The correspondence to the Claimant Solicitor's is attached and marked ‘Appendix 3’ 8. On (insert date) I successfully made application to set a side the judgment. The claim proceeded to allocation, 9. The claimant failed to comply with the additional directions ordered by District Judge Davis on the 2 February 2024 'The Claim shall be automatically struck out at 4pm on 3 April 2024 unless the Claimant delivers to the Court and to the Defendant the following documents.' None of these documents were received by the court nor the defendant by that date. (insert date you did receive the documents) I then sent a Data Subject Access Request to Barclays but no agreement was provided. Details the timeline of communication between myself and Barclays are attached and marked ‘Appendix 4’and the copies of correspondence between myself and Barclays are attached and marked ‘Appendix 5’. Remove irrelevant 10.The claimant relies upon and has exhibited a reconstituted version of the alleged agreement. It is again denied that I have ever entered into an agreement with Barclaycard on or around 2000.  It is admitted that I did hold other credit agreements with other creditors and as such should this be a debt that was assigned to Barclaycard from another brand therefore the reconstituted agreement disclosed is invalid being pre April 2007 and not legally enforceable pursuant to HHJ Judge Waksman in Carey v HSBC 2009 EWHC3417.  Details of this are attached and marked ‘Appendix 6’. The original credit agreement must be provided along with any reconstituted version on a modified credit agreement and must contain the names and address of debtor and creditor, agreement number and cancelation clause. 11. Therefore the claimant is put to strict proof to disclose a true executed legible agreement on which its claim relies upon and not mislead the court. 12. It is denied I have ever received a default Notice pursuant to sec 87(1) CCA1974.The claimant is put to strict proof to evidence from the original creditors internal document software the trigger of said notice.  13.   As per CPR 1.4(2)(a) the court encourages parties to cooperate with each other in the conduct of proceedings in order to try and save time and costs for the parties and to also save the time and resources of the court however, despite vast attempts at mediation the claimants have been most unreasonable and have remained unwilling to mediate. 14. Until such time the claimant can comply and disclose a true executed copy of the original assigned agreement they refer to within the particulars of this claim they are not entitled while the default continues, to enforce the agreement pursuant to section 78.6 (a) of the Credit Consumer Act 1974. I believe that the facts stated in this Witness Statement are true.  I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth. Signed                 ………………………………………………….. Name                  XXXX Date                     30 April 2024   Run 3 copies Court /Claimants Sol/File
    • As one of you mentioned above I've been in a mess for nearly 20 years now and I'm ready to sort my credit report out now - the main reason I got into second round of debt is my kids being unwell and the state considering them not unwell enough for extra help so despite my son being in hospital for 3 months in one year we got extra zero help and I eventually lost my job and got into debt to just so I can be تا my sons hospital bed at his time of need - my life basically fell apart and all these debts got me again 
    • Gosh mate I've woke up this morning with half the worry I had last night when going to sleep!.  I can't believe how much this forum has helped me over the years and I don't  have the words to explain the gratitude I feel towards you guys -  Now that I've slept on it I feel ready to reject this company and my plan is to make them an offer to accept payments to date as full and final settlement - I will I think write them a letter once my review is completed or maybe just send it now whilst they are reviewing explaining my kids are unwell for which reason I'm struggling to survive and if I can politely request for them to accept payment to date as a full and final - I'll mention I don't have any cash or anyone to borrow from to offer a full or even part amount of the remaining balance of the iva and therfore am unable to make a offer of payment.   If they agree to at least even put my offer to the creditors then I feel it's better I hang in there and that way I won't have to deal with any possibilities of more defaults and ccjs    Right now the only adverse effects on my credit report are the iva that is now 3 years old and 2 Ccj one coming of this July and one thus October.    But I am worried new action will begin and new defaults and Ccj may start to appear because I've paying into an agreement im under the impression the 6 year rules starts again so yes I have lost of mixed feelings about this but I'm not going to lie you guys have put some life back into my breath this week as for the last 3 years I've felt caged like an animal and this morning I feel freer I can't explain how much but certainly my soul feel lighter today thanks to yin because I'm now viewing this review totally different to I do yesterday thanks to you guys 
    • Court name UNKNOWN Case number ********** Amount N/A Confirmed by Insolvency Service Date issued May 2021 Type Voluntary Arrangement Notes If you have questions about voluntary arrangements you should speak to the Insolvency Service.     I started this in 2021. So it's been about 3 years I've been paying. 
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xercise4less/harlands


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Hi, just wondering how you're getting on with this? I'm currently having a bit of a nightmare with it.

 

There's NO nightmare to be had with these clowns??

 

Have you got your own thread on your matter?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi all,

 

I joined xercise4less in May 2015 I think.

I can't remember the last time I used the gymlink3.gif.

I thought I completed an online cancellation form some time in May or June this year, however it appears there is no record of it.

 

when I realised the DDlink3.gif was not cancelled from my bank account I rang the gymlink3.gif and spoke to a young girl (she sounded young and I foolishly never asked her name) who advised me to cancel the DD from my end too to 'make sure'.

 

I receive a letter from harlands asking for £34.99, the missed month and an adminlink3.gif fee.

I speaks to the manager who advising me to ring harlands, pay the £34.99, recomplete the cancellation form (as no record of it) and all is sorted.

 

anything for a quiet life, I done it.

 

I have now received another letter from harlands asking for £70.

It seems as I've not paid the monthly fees I now owe another 2 months fees plus an extra £50.

 

I tried contacting the guy who advised me (manager) who is now no longer the manager and I'm now dealing with the current manager.

Who is saying that my DD is cancelled!

which obviously I'm aware as I cancelled it.

 

He also tried to tell me there was no record of the second cancellation form

but luckily I'd kept a copy of it this time.

 

 

I can't prove the original form or the telephone calllink3.gif with the girl but I can obviously prove the payment to harlands (made 24/7 and left my account 25/7/17) and the copy of canc form 24/7/17.

 

He gave me an email address to contact, which I did, it was the same guy who replied?

 

He has now given a number for 'membership support' which is the same number as when I called and paid harlands.

 

I'm hoping someone can give me some advice as to where I stand legally.

I was told that paying the 34.99 settled the account and the completion of the form again would sort.

 

I'm assuming that when I paid the £34.99 they should have re set the DD up and taken one more payment?

but it appears they did not do this and this is probably what's causing the issue?

 

Thanks in advance for any advice you can give.

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they always say they never get the forms esp online ones

 

sadly you've just been s@cam med out of your money

IF you owed anything

it would have been ONE payment within the 30 days AFTER you first cancelled.

 

i'd be ringing your bank and getting anything you've paid back under the DD guarantee scheme

 

then WRITE not email

no phone

to Harlands and OFFER them £34.99 for the month after you first cancelled

if they write back and accept you pay it

if they don't accept YOU IGNORE THEM>

 

 

they are not BAILIFFS

a DCA is NOT A BAILIFF.

none have ANY legal powers

Gyms nor their dogs do court either

 

 

dx

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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nope you only owed £35 for the 30 days after you FIRST cancelled in may.

ignore the lasted attempt to fleece you then.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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no you are quite safe to ignore everyone now

watch the forest come through your door under various differing names and DCA/fake solicitor letters

they all come from the same printer..don't be fooled

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi NP and welcome to CAG

 

Your first post is pretty vague about important dates so, before you reclaim any DD's using the DDGS, you need to be as sure as you can.

 

It doesn't matter that the gym apparently has no record of your attempt to cancel. This is so common with X4Less, their denial or assertion would never stand up to scrutiny. If you can be reasonably sure WHEN you tried to cancel and the METHOD you used, you should be ok.

 

Let us know WHEN you tried to cancel and we can then give better advice on your next move.

 

In the meantime, make no attempt to contact Harlands/CRS by any method and certainly don't pay them anything.

 

To my mind, whenever you tried to cancel, you had to make one further payment to to Harlands. Anything you paid by DD beyond that, you can reclaim using the DDGS.

 

Or if you Made any further payment by debit card, you may be able to reclaim that by chargeback.

 

Give us the info we need first, about your best guess at the date you cancelled via the gym.

 

:-)

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  • 2 weeks later...

Hi Slick, thank for the response.

 

I don't remember the date I originally cancelled online membership, I didn't keep a note of it.

 

I noticed the DD was still showing as active in my bank

I rang and explained to the girl Id completed canc form but that DD was still showing active.

She advised me to cancel DD myself to ensure it was cancelled.

/The DD was cancelled 7/7/17.

 

I was then issued with default letters etc.

Asking me to pay Harlands 34.99.

I was told by the manager that once that was paid I could recomplete the cancellation form and it would all be sorted.

Then the rest is as I've detailed above.

 

Further to the above I received a letter yesterday from CRS.

This said I was in default etc and I need to pay £171

- this is approx. as I don't have the letter in front of me.

 

Given that I've paid the £34.99 they requested

am I correct in assuming I'm doing the right thing completely ignoring anything to do with this now?

Is there a letter a I need to send?

 

Thanks

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nope

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi NP,

 

From the info you've given, you should have made a final pay't at the end of August, after making the gym/Harlands aware of your wish to cancel.

 

See the post here and use the draft, follow the advice about proof of posting and send to Harlands - https://www.consumeractiongroup.co.uk/forum/showthread.php?481766-Another-Xercise4Less-Harlands&p=5066107&viewfull=1#post5066107

 

:-)

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  • 3 weeks later...

Hi Slick,

thanks for coming back to me. I have not made another payment since the £34.99 on 25/7/17.

I cancelled my DD 7/7/17 as per the advice from the gym.

 

I was then issued with default notice.

I was advised to pay £34.99 and recomplete form which I did.

 

Do I now need to pay more?

I thought £34.99 was the default charge and final month payment?

 

I've had numerous letters and phone calls, all of which I've ignored, the latest letter being sent via email with court and CCJ threats.

 

Is there a template I can send advising that I've already paid the £34.99? should I have paid more after this payment?

 

thanks in advance for any advice/help its greatly appreciated

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you allowed a payment after your cancellation

so as far as I can see that's the end of it.?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi dx,

 

I have no proof or definite date I originally completed online cancellation form.

They say they have no record of it so going off

that I cancelled my DD 7/7 to which I received default notice which I paid £34.99.

 

Is that a £10 membership fee plus admin therefore I have paid a payment after cancellation?

 

I was told the £34.99 would clear it and enable me to complete cancellation form online again.

 

I'm now receiving threatening demands for over £171.

 

Thanks in advance

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if your membership was £9.99

and you paid £34.99

then you got sc@mmed out of a £25 admin fee.

 

there I no such thing as a default notice on gyms debts.

 

there are two ways you can go in my mind:

 

1. go reclaim that £34.99 from your bank as you were sc@mmed out of it.

then offer to pay one £9.99 membership for the month you missed following the cancellation

 

2. write off the £34.99 as that equates to 2.5mts of membership which is what you might owe and call it quits

 

there is nothing they can do to you.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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As well as giving them money you don't owe, you have complained to the gym, and embarrassed them on their social media sites?

 

IGNORE the powerless DCA and go and reclaim the money you paid them using the chargeback, and please STOP believing their pathetic letters threatening being struck down by lightening.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Let's keep this simple - you don't recall when you originally cancelled the m/ship so that doesn't help you.

 

You cancelled the DD 7th July which gave the gym and Harlands notice of your desire to cancel, after which you owed just one further pay't of £9.99.

 

As DX says, contact your bank and seek a Chargeback of the £34.99 on the basis that they've added admin fees that you didn't owe. Be assertive with the bank - they should look after you and not question the matter too much. Get that money back !!

 

Ignore all further demands for now as it's just Hot Air from Harlands/CRS.

 

Once the bank has refunded, you can offer to pay Harlands the £9.99 you owe for the month's notice. But we can deal with that later.

 

:-)

We could do with some help from you

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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

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  • 3 weeks later...

Hi Slick,

 

Thanks for your help.

 

I think I'd rather leave £34.99 I've paid, if they'll just leave me alone!

 

I'm just confused as to how they can say I owe more when I paid what they asked!

 

I've received letters, phone calls, emails with letter attached etc etc.

 

I've ignored them all;

however I'm unsure as to whether I should write explaining I've already complied with their demands by paying £34.99 which covers 2.5 months of gym membership fees after the DD cancellation form?

 

Thanks again

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well they wont because you are letting them walk all over you.

 

you need to TAKE CONTROL

 

and do what you've been advised to do, its your legal right to reclaim that from your bank under the DD guarantee

 

then write and offer ONLY the £9.99

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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DX is absolutely right !!

 

You HAVE to be assertive or Harlands/CRS will hound you for more and more in m/ship and admin fees. They WON'T leave you alone as you hope and they'll see your actions as a sign of weakness from a victim they'll be happy to pursue further.

 

Unless you do what I said and seek the refund from the bank using the DDGS, Harlands will not only keep money they're not entitled to but they'll continue to demand more.

 

We've been dealing with these fools for many years - we know how they operate.

 

Contact the bank and get the refund as suggested. Otherwise you'll be at the mercy of Harlands/CRS, the Zinc Group and whatever pet solicitors Harlands can convince to represent them these days.

 

:-)

We could do with some help from you

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                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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  • 2 months later...

Hi all,

 

UPDATE: received text from Zinc, 5/1/18, with a link with letter attached. Clicked on letter but have to input details such as date of birth etc, never bothered so no idea what the letter said.

 

Out of interest do these clowns have a leg to stand on?

 

Thanks again

 

PRIOR TO CONTACT FROM ZINC I'VE HAD SEVERAL OFFERS IN WRITING OF REDUCING THE DEBT

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what are ZINC?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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