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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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Advice please: avoiding insurance claim when car hit in car park.


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I was at Sainsbury's last week and sitting in my car in the car park, reading my emails before I went into the shop. Engine was off and I was stationary. Suddenly an almighty thump from behind.

 

I jumped out thinking someone had reversed into me, but found that the car that had hit me had no driver.

 

Turns out the dozy bint had parked her 4wd without putting on the handbrake, or put it in gear and just waked off into the shop.

 

Plenty of witnesses, and video. The lady came back and admitted fault, but asked to send her the quote to fix to avoid having to claim on insurance. Got quote - about £1k. now she says thats more than she thought, so is "thinking about" claiming on insurance.

 

Now, in the past I was a bad boy and have a drink driving ban (now finished) but my insurance is very expensive already because of this, and I don't want to make a claim, both because my excess is high and also because it will further hit my premiums. Also I AM NOT AT FAULT!

 

Anyone have any advice on how I can proceed with this? DOnt report t omg insurance company, and instead do it through small claims court?

 

Any other suggestions.

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You are obliged to inform your insurers, but can tell them you are only informing them and do not wish to make a claim.

What do you plan to do if you don't inform your insurers, and the other person decides she wants to put it through insurance due to the value, and then her insurers discuss it with yours, who wonder why they aren't aware of the incident?

 

If you tell your insurers that you are only advising them & don't wish to make a claim, you can deal yourself with the other driver and their insurers: you'd need to ask them to arrange the repair and/or set out your losses and ask them to settle them before leaping to issuing a claim in the small track of the county court .....

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You still have to report it to your insurance.

Your no claim bonus won't be affected if you claim from the third party insurance.

Unfortunately there's nothing you can do.

Your insurance will go up but not by a lot because it's a non fault accident.

Get in touch with your insurance and make a notification.

Follow up with an email just in case they play the silly games and they say you never called.

Then claim entirely from third party insurance.

Do not get involved with accident management companies.

If the third party insurance doesn't offer a rental car while yours is repaired and you can't do without it, rent it yourself and let the insurance know.

It will be much cheaper and they won't be able to say that you didn't mitigate costs.

****e happens.

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I was at Sainsbury's last week and sitting in my car in the car park, reading my emails before I went into the shop. Engine was off and I was stationary. Suddenly an almighty thump from behind.

 

I jumped out thinking someone had reversed into me, but found that the car that had hit me had no driver.

 

Turns out the dozy bint had parked her 4wd without putting on the handbrake, or put it in gear and just waked off into the shop.

 

Plenty of witnesses, and video. The lady came back and admitted fault, but asked to send her the quote to fix to avoid having to claim on insurance. Got quote - about £1k. now she says thats more than she thought, so is "thinking about" claiming on insurance.

 

Now, in the past I was a bad boy and have a drink driving ban (now finished) but my insurance is very expensive already because of this, and I don't want to make a claim, both because my excess is high and also because it will further hit my premiums. Also I AM NOT AT FAULT!

 

Anyone have any advice on how I can proceed with this? DOnt report t omg insurance company, and instead do it through small claims court?

 

Any other suggestions.

 

Should be easy.

 

Just contact the lady saying that you want to claim against her Insurance directly, as you have a large excess and if you went through your own Insurance it might include issuing a court claim against her which you want to avoid.

 

Advise her that all she needs to do is phone her Insurers to advise them what happened and that you want to claim directly against her policy. Tell her to ask her Insurers to contact you to sort out the repair to your car. Ask her to confirm to you that she has spoken to her Insurers and to confirm what number you have to chase up if you don't hear anything,

 

If you do it this way, then you have no excess to worry about., but the ladies Insurers might want to get a quote from their own garage to repair the car. Also if the repair cost is close to the current value of the car, you might face a write off. Come back for more advice if relevant.

 

As advised you should also advise your Insurers anyway for info only.

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Try to do everything in writing – but if you do have to use the telephone then read our customer services guide first and make sure that you have fully implemented our advice. This is essential. Do not use the telephone unless you are recording the call

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Thanks everyone.

She just emailed me to confirm she will pay, and to go ahead with booking in my car for repairs. Guess even though its only £990 its better for them to avoid insurance companies as well.

 

Given its getting sorted do you all still advise me to tell my insurance company? Us ex-DrinkDrivers get shafted left right and centre on insurance, so hoping to avoid if at all possible.

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Given its getting sorted do you all still advise me to tell my insurance company? Us ex-DrinkDrivers get shafted left right and centre on insurance, so hoping to avoid if at all possible.

 

You must tell your insurance company, if not now then you would have to when you renew so probably best to get it over with. As you have her agreement to pay, you can copy that to your insurance company to prove it's non-fault.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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You must tell your insurance company, if not now then you would have to when you renew so probably best to get it over with. As you have her agreement to pay, you can copy that to your insurance company to prove it's non-fault.

 

I agree. The only advantage of not informing the insurers now is if the OP intends not to mention it on renewal.

If they do that, if the insurers find out (which is possible if the other driver has informed their insurers), the OP may well find their insurance gets cancelled.

 

If the OP finds insurance expensive after a drink-driving conviction, I doubt they'll be happy with the cost with both a drink-drive conviction and an insurance cancellation occurring after they'd served their ban .......

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Us ex-DrinkDrivers get shafted left right and centre on insurance, so hoping to avoid if at all possible.

 

Yup, car insurance is expensive.

Putting aside the misery drink drivers can cause by killing people or injuring them in accidents, the cost of car insurance has many factors increasing it. (I almost said 'driving it', but well, you know what I mean ...)

 

One of those factors is the cost caused by drink drivers.

So, sympathy for those affected by high premiums, but I doubt those with convictions for drink-driving will be high up on the list for sympathy.

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