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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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      Thank you very much!
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      Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
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      By flimes · Posted

      Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • northmonk
      NPC/DCB(L) Vanishing Windscreen PCN Claimform - Taxi - Appealed - No Parking Or Waiting At Anytime - St Thomas Hospital, London, Se1 7eh.

      By northmonk · Posted

      Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

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andrew1402

andrew1402

Posted
Posted (edited)

Hi guys

I have been currently employed by Amazon for the last 7 months and was happy until January when they started moving people around.

 

I had no choice to move to a different department

it was either that or no job

 

 

few months down the line

I'm struggling in this department with targets that are near impossible to do and this in turn caused me a lot of stress and worry because I was week after week warning letters and meetings kept coming

 

 

I went to doctors and she wrote me a note with my concerns and manager just said you have to do continue your task but did refer me to occupational health which they said stress isn't a medical condition and doesn't effect my targets

 

 

my doctor now has put me on sick since april and occupational sick pay has ran out

 

 

now onto statuary and I feel bullied and physically sick and don't want to return there

 

 

any help please?

Edited by Andyorch
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Emmzzi

Emmzzi

Posted
Posted

Is anyone else meeting the targets? i.e. is it that it is an impossible job, or is it just the wrong job for you?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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andrew1402

andrew1402

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Id say a bit of both few of my friends have been sacked because of it but yeah some can make them but very few maybe I didn't state clear enough my first department (Ship dock) there was no targets then they moved quite a few us from (ship Dock )to (RSP) where it mostly target driven and I was struggling to make them I told manager this and he could see this but didn't seem to care and I started getting migrains which promptly I went to doctors about hence the letter of the doctor but all nager kept saying in the warning meetings was I can't move you till you meet your targets it's making feel sick to even go back

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Emmzzi

Emmzzi

Posted
Posted

So the fundamental question is, can you do the job? And the answer is no, it makes you ill.

 

Under circumstances where you have been with them for a short time, and can't meet their requirements, I think they would be looking to let you go. They are under no obligation to move you back to the original department.

 

Harsh, but legal

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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andrew1402

andrew1402

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I don't want to quit and worried financially as I won't receive any benefits for 6 weeks and finding it hard getting another job in meantime it's causing so much stress for me and my family

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AndyOrch

AndyOrch

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thank you I put it on there because letting people know what they are like to work for and not to get mixed up with a similar thread on here

 

We are already aware seen plenty documentaries on TV of how they treat their employees.

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andrew1402

andrew1402

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are you due any holidy pay that could help?
it doesn't work like that anytime off is on a clock and have to book on the clock in work as for holiday pay I'm not sure how to get that it's complicated system where's I'm on -9hrs I can goto -40 hrs ie 3 days meaning you can be in minus and have days off if you understand what I mean also when I call absence line it's in another country
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Emmzzi

Emmzzi

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Posted
it doesn't work like that anytime off is on a clock and have to book on the clock in work as for holiday pay I'm not sure how to get that it's complicated system where's I'm on -9hrs I can goto -40 hrs ie 3 days meaning you can be in minus and have days off if you understand what I mean also when I call absence line it's in another country

 

 

I *think* your answer is therefore "I don't know." So call and ask. If you have had no paid time off, you'll be due something.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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ericsbrother

ericsbrother

Posted
Posted

wont be zero hour if you have been paid sick pay.

agree with advice given about your options, look for another job and leave as soon as you can. You are not going to be employed there for long even if you do return.

may I add I do 11 hr nights with 30 minutes for lunch and two 15 minutes and I still not seen a contract even after probation period I think it's zero hour
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Emmzzi

Emmzzi

Posted
Posted

it will help as holiday pay is more than SSP and may bridge that gap before your benefits kick in therefore, I would call and ask if you have any due to you

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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andrew1402

andrew1402

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it will help as holiday pay is more than SSP and may bridge that gap before your benefits kick in therefore, I would call and ask if you have any due to you
I haven't started any benefits as yet and still not handed in my notice as I'm unsure what's best way to approach this situation as I'm told would be a 12 week wait for any benefits if I just quit which is a long time to survive without money.

Anyway I've been back to doctors and she gave me another sick note for a month and referred to I think it's called CBT as I'm feeling very low and stressed out and not eating or sleeping properly maybe I could use this month to keep trying to find another job is best cause of action ?

thanks for all your help guys I really appreciate it

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Emmzzi

Emmzzi

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Posted

I've had CBT, went ok. job hunting sounds wise.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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