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    • So I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been .   And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
    • I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company.   Looking over the pack today, and looking through old emails .. I find some discrepencies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure.
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    • Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.     Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc.
    • Which Court have you received the claim from ? Civil National Business CEntre       If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS)     Name of the Claimant ? Lowell Portfolio i Ltd   How many defendant's  joint or self ? Self   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. 15 Feb 2024     Particulars of Claim   What is the claim for – the reason they have issued the claim? Please type out their particulars of claim in full (verbatim) less any identifiable data and round the amounts up/down. state how many digits the account number has.. The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit ACt 1974 for a CApital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972   What is the total value of the claim? £1112   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragaph 3, but I did receive a Letter of Claim with a questionaire/form to fill.   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? no   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser   Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter?   Did you receive a Default Notice from the original creditor? Yes   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One.   Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments.   What was the date of your last payment? Appears to be 20/4/2022   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No
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Can 21 yr old son claim JSA


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Hi, my son is 21 & has been working since leaving college since last year. He is hearing impaired & wears hearing aids.

 

Access to work sent someone out to his work at the begining to recommend & pay quite a large sum of money for equipment he needed to be able to use the phones there. The equipment has spent the last year occasionally breaking down, during that time the company sent him home on paid leave until it eventually comes back from the manufacturer with a note of not being faulty, but it would work again then for a few weeks.

 

His employer paid for the company that made the equipment to come out & check things out recently & they can't figure out why the equipment just randomly stops working.

 

So we are now at the end of the road. His employer doesn't have any other work he can do, that doesn't involve using the phones.

 

It's unreal that a 21 yr old with A levels coming out his ears (pardon the pun) can't even keep the sort of job he has been in.

 

Quite upsetting for him as none of it is his fault. But his employer has actually been very good really.

He is once again on paid leave with the latest equipment failure, until an audiology appointment next week, although they aren't too familiar with the equipment anyway, so it won't make any difference. He has been using the time to frantically try & find a different job knowing that time is running out!

His employer has now emailed & asked him to go in tomorrow for a meeting. There is no solution for the equipment, so it's likely they will be letting him go.

 

What I am wanting to know is if he gets sacked, can he claim something like JSA?

Or is there anything else anyone can think of. As soon as he started working he took on a phone contract, so does have payment commitments.

 

I am self employed & literally just about get by, we'll struggle but until he manages to find something else, I wouldn't be able to afford his 40 a month contract phone.

Edited by honeybee13
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Assuming he has no significant savings and is single, he can claim income based JSA, or Universal Credit if it applies in your area. If he lives at home he can't claim anything toward his 'rent'.

RMW

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No that's fine. Oh that's good to know he should be able to claim something for the time being then. That was what worried me. Apparently people that get sacked can sometimes have a problem claiming JSA.

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Apparently people that get sacked can sometimes have a problem claiming JSA.

 

Benefits can be subject to a sanction if the dismissal was for misconduct. But in the case of your son, his contract is being terminated due to the employer being able to accommodate his disability despite making efforts to. This should not cause any problems when putting a claim in for JSA/UC (there may be a short delay if the DWP have any queries).

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If he was leaving voluntarily or had been dismissed for some sort of misconduct he might have a problem, but that doesn't appear to be the case here.

 

Although he will be asked the reason why he left his last job, each case is considered on its merits. As it stands, he doesn't actually want to leave, is attending work whenever there actually is work for him to do (when the equipment works) and has a somewhat sympathetic employer who has done as much as possible to accomodate his needs. Your son has done everything required of him. I would think he'll be OK. He should be prepared to give as detailed an explanation as possible if he's asked to by the DWP.

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Perhaps the employer would give your son a letter saying why he's been dismissed for him to hand in to DWP at his first interview - it may save time as they will undoubtedly want confirmation of what he tells them.

 

 

Take a copy before handing it over, things do go missing at DWP.

RMW

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