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    • Any update here?  I ask as we have others now taking on CPM.
    • I am sorry about getting your status mixed up.  I have noticed one thing in your excellent WS. On their claim they are only pursuing you as the keeper-I think it is  in their Point C that  states along the lines of -the driver did not pay , so the keeper is liable. So on your No keeper Liability section  You may prefer  to alter 13 to    . It is trite Law that the driver and the keeper cannot be regarded  as the same person and the claimant has failed to offer any proof who was driving.  BY  only pursuing the keeper  when the PCN does not comply with PoFA must mean that their claim fails. See what the Site team thinks as it should  stop the Judge from looking at who was driving as your statement preempts them from even thinking about it.
    • What would suffice as proof? I just emailed them back my date of birth. Should I send a copy of driving licence? 
    • Which Court have you received the claim from ? Northampton   MCOL Northampton N1 ? Manual Claim CCMCC (Salford) ? New beta WWW.MONEYCLAIMS.SERVICE.GOV.UK ?   If possible please scan redact and upload a full page copy of page 1 of the claim form.   This has been uploaded in my previous messages in the bundle of documents     Name of the Claimant ? Asset Link Capital (NO5) Limited   How many defendant's  joint or self ? Self   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to./   14/02/2020   ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total Not relevant as his claim was set aside, and has now been brought to the court again by the claimant       Particulars of Claim   What is the claim for – the reason they have issued the claim? Please see bundle of documents in previous thread   What is the total value of the claim? £10,734.1    Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  Yes - this is one of the grounds for getting it set aside   Did you inform the claimant of your change of address? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ?  Apparently 2000   Do you recall how you entered into the agreement...On line /In branch/By post ? I do not recall entering into an agreement with Barclays   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ?  It was, but it is not anymore   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned to Asset Link   Were you aware the account had been assigned – did you receive a Notice of Assignment? No - although they have provided a copy of the assignment notice in their bundle of docs for the hearing   Did you receive a Default Notice from the original creditor? I don't remember - but again a copy of a letter has been provided (see bundle on previous thread)   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  No    Why did you cease payments?  2015   What was the date of your last payment? December 2015   Was there a dispute with the original creditor that remains unresolved?  I wrote to Barclaycard back in 2015 to ask them to send proof of the original agreement but they just sent me a reconstituted document which had no personal deals on relating to me   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? yes - step change took control and set up payments of £1 pm
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Zinc/CRS/Harlands


MahoneyUK
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Hello, just stopping by to bring you yet another issue with the infamous Harlands/CRS/Zinc triad.

 

me and my girlfriend joined the gym back in 09/14.

I went for about a month (typical) and then decided I did not want to go anymore, I cancelled my direct debit.

 

 

I have very recently sorted it out and gave Zinc an offer for what I owed exactly (11 x £9.99 payments),

did not take the offers they were giving me of course as these included 'charges' which obviously I am not liable to pay in any way.

They accepted this with no issues and as far as I am aware my side of things is sorted.

 

 

My girlfriend's situation isn't as simple.

She had sent them an almost identical e-mail as me (only things different were the number of months owed and hence, the settlement offer.)

She received a response saying that they would accept the offer,

however they would refer the remainder back to Harlands (i.e. themselves, as we all know they are in the same office, doh) to decide on.

My problem is that I don't know where that leaves my girlfriend.

 

 

Does this mean that they are technically still trying to incur extra charges on her that she isn't legally liable to pay?

Should we take that as a termination of agreement?

Should we tell them we are going to wait for Harland's verdict before any payment is made?

 

 

I would know what to do usually but the way they have worded their response seems a bit crafty in an attempt to strike fear and guilt.

 

 

I will provide the e-mails below for context.

Any advise would be appreciated!

 

Dear .....

 

Thank you for your email 18th August.

 

I understand that you are querying this amount from our client

and I can confirm that this balance is a result of the gym membership

that you signed up to with Xercise 4 Less Bristol for £9.99 a month.

 

In order to resolve the matter, we can offer you a settlement of £147.32 which can be paid in 3 monthly instalments.

Once payment has been made, we will close the account and return it to our client

 

If the settlement amount is not affordable, we would be happy to set up an affordable repayment plan on the full outstanding balance of £196.42.

 

Please contact us on the details below at your earliest convenience, so we can discuss the best way forward for you.

 

If we do not hear from you within 7 days, your account will fall back into the collections process and may run the risk of being returned to our client.

 

Kind regards

 

 

..............

 

Dear Holly,

 

Please see e-mail dated 20th Aug 2015 below for reference. This reply is further to said e-mail.

 

I regret I will have to decline your settlement offer.

The reason for this is because my agreement with Harlands is for a minimum term of 12 monthly payments of £9.99.

According to my records, I have currently paid 4 of these monthly payments and therefore have 8 more to pay,

equating to a total of £79.92.

 

 

This is of course different to the balance you claim is £196.42, and is also different to the settlement amount you have offered me for £147.32.

Therefore, I am currently only willing to settle with the amount equal to what I rightfully owe your client, Harlands, which is indeed £79.92.

 

 

I am more than happy to pay the full settlement of £79.92 immediately as I am in a position to do so at this moment in time.

I must add that if any further requests from yourselves or Harlands are directed at me to pay any more than the amount rightfully owed,

this will be regarded by myself as an attempt to incur penalty charges.

 

 

This would be an unlawful action on your/your client's part, and by continuing to request such penalties which are not enforceable by law,

it would therefore mean that I would have to consider my agreement with Harlands as terminated on this basis.

 

I look forward to your response.

 

Sincerely,

 

......

 

Good afternoon

 

Thank you for your email, the contents of which have been noted.

 

I would be happy to accept your payment of the undisputed balance of £79.92.

I need to make you aware that the remaining balance of £116.50 will be returned to our client

advising them of your dispute as they may wish to pursue the matter further.

 

If you are happy to continue on this basis, please confirm that the payment of £79.92 is an affordable amount

and you are up to date with priority bills such as rent / mortgage / council tax and utilities.

 

Please contact us on *** or 01789 273149 as soon as it is convenient, so that we can set up your repayment plan.

 

If we do not hear from you within 7 days, your account will fall back into the collections process and may run the risk of being returned to our client.

 

We look forward to hearing from you soon.

 

Kind regards

 

......

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why are you paying ALL the outstanding months?

 

 

simple cancel the memberships and you will only owe 'until that month'

as per their T&C's?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I suggest you read a few threads in this forum.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Just because you get a scary letter does not mean that you have to pay it

 

Why oh why are you paying a debt collector

 

Any money if any should go direct to the gym

 

The debt collector has brought this non existent debt for a few £'s and made a packet

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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Hi Mahoney and welcome to CAG

 

Deal briefly with your case, you signed up to a 12 month agreement and gave no acceptable grounds for cancelling, namely, illness or injury; moving home or place of work; redundancy. That's why paying the 12 month's fees but no admin fees was a plausible option to avoid months of harassment from Harlands/CRS, Zinc, etc. However, I would have tried to pay the gym direct, as suggested by others.

 

Turning to your GF's case, if the email exchanges were with Zinc, reply saying :-

 

I refer to your email of xxdate.

 

I am not willing to pay £79.92 to Zinc, only to have Harlands still harass me for unlawful and unenforceable penalty fees.

 

Return the matter to Harlands if you wish.

 

Then you can deal with Harlands and offer them £79.92, but no admin fees on top.

 

If they refuse, write back confirming their attempts to charge unlawful penalties are unacceptable and you hold them in breach of contract. Accordingly, you will not deal with them further.

 

:-)

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  • 4 weeks later...

Client name: Xercise 4 Less

Outstanding balance: £196.42

 

 

 

Good afternoon ...,

 

 

 

Thank you for your email.

 

 

 

As we are unable to resolve this matter for you, I need to advise that we have now closed your account with Zinc and returned to our clients.

 

 

 

Please contact Xercise 4 Less directly for any further queries. We will advise them of your dispute as they may wish to pursue the matter further.

 

 

 

Kind regards

....

 

So do we wait for X4L to make the first move or should we initiate it?

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Hi Mahoney,

 

CRS will probably contact you when Zinc report back to them.

 

Keep us posted .............

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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