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    • As one of you mentioned above I've been in a mess for nearly 20 years now and I'm ready to sort my credit report out now - the main reason I got into second round of debt is my kids being unwell and the state considering them not unwell enough for extra help so despite my son being in hospital for 3 months in one year we got extra zero help and I eventually lost my job and got into debt to just so I can be تا my sons hospital bed at his time of need - my life basically fell apart and all these debts got me again 
    • Gosh mate I've woke up this morning with half the worry I had last night when going to sleep!.  I can't believe how much this forum has helped me over the years and I don't  have the words to explain the gratitude I feel towards you guys -  Now that I've slept on it I feel ready to reject this company and my plan is to make them an offer to accept payments to date as full and final settlement - I will I think write them a letter once my review is completed or maybe just send it now whilst they are reviewing explaining my kids are unwell for which reason I'm struggling to survive and if I can politely request for them to accept payment to date as a full and final - I'll mention I don't have any cash or anyone to borrow from to offer a full or even part amount of the remaining balance of the iva and therfore am unable to make a offer of payment.   If they agree to at least even put my offer to the creditors then I feel it's better I hang in there and that way I won't have to deal with any possibilities of more defaults and ccjs    Right now the only adverse effects on my credit report are the iva that is now 3 years old and 2 Ccj one coming of this July and one thus October.    But I am worried new action will begin and new defaults and Ccj may start to appear because I've paying into an agreement im under the impression the 6 year rules starts again so yes I have lost of mixed feelings about this but I'm not going to lie you guys have put some life back into my breath this week as for the last 3 years I've felt caged like an animal and this morning I feel freer I can't explain how much but certainly my soul feel lighter today thanks to yin because I'm now viewing this review totally different to I do yesterday thanks to you guys 
    • Court name UNKNOWN Case number ********** Amount N/A Confirmed by Insolvency Service Date issued May 2021 Type Voluntary Arrangement Notes If you have questions about voluntary arrangements you should speak to the Insolvency Service.     I started this in 2021. So it's been about 3 years I've been paying. 
    • Thanks @lookinforinfo@Nicky Boyi sent across the agreement earlier in this thread. No mention of financial reward to the MA. But, I wouldn't be surprised if it was done on the sly. As I said earlier, the owner of OPS is a convicted criminal, with a very shady reputation around these parts.
    • The average high street easy-access account pays 1.7% interest - but savers could earn 5% if they moved their money elsewhere. We look at which banks have the top rates.View the full article
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Grattan debt assigned to Lowell***Resolved Default Markers removed***


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I've heard back from Grattan who admitted that the defaults had not been registered in a timely manner. They also said that the accounts had been placed on hold but they did not know why, this is why there was a delay in registering them.

 

They said that they were going to register the defaults with the credit reference agency at the date they should have been.

 

I had two accounts and one had defaulted the other has shown a perfect payment history on my credit file and never showed a default. They are now wanting to show 2 defaults which is not correct. I have asked them for documentation that shows that the accounts were defaulted.

 

My response to them is that there is obviously a problem with their administration and that they are unable to honestly say or demonstrate that the accounts are defaulted on the and the actual dates that they have reported. They appear to be making it up as they go.

 

I'm probably clutching at straws but I've told them to remove the defaults as they are not a truthful reflection or account of our financial relationship or I will complain to the ICO.

 

Am I living in dreamland?

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Absolutely not, how long have you given them to rectify the problem?

 

Longer than 8 weeks?

 

If so, send them an LBA giving them a further 7/14 days (your choice, but specify working or calendar days) before you will seek legal advice with

a view to taking legal action against them to rectify your data and claim compensation for defamation. (four figures ££££)

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 1 month later...

Okay, Grattan's got back to me and said that they would not remove the defaults and were only prepared to correct the dates as they should have been registered on an earlier date.

 

This is their final response.

 

I have complained to the ICO but not heard anything back yet.

 

Yesterday, Lowells wrote denying any wrong doing but said that when they purchased the accounts Grattan removed the defaults to allow Lowell to report in their name.

 

They said that they've asked Grattan for the CCA etc but had no reply so now they are handing the accounts back to Grattan and removing the defaults. This is good but can Grattan now be even more dificult and reinstate the defaults in their own name again?

 

Bearing in mind that there was only ever one default and another account which showed as closed on my credit reference files.

If they are not chasing the debt can they still legally report on it?

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doubt it

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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If they are not chasing the debt can they still legally report on it?

 

Yes because the default exists and must be reported for a period of 6 years pursuant to the ICO guidelines.If its over 6 years old then it should not now be showing.

We could do with some help from you.

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  • 5 months later...

Excellent DMB, can you clarify how and why they did that?

 

Was it ICO ordered or did they just remove them?

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I complained to Grattan initially who didn't want to know apart from admitting to a clerical error and recording the wrong date of default.

I then complained to Lowell and threatened them with the ICO.

 

They sent me this:

 

"Having reviewed our records, it appears our attempts to return the above accounts to Grattan PLC have been rejected and this has resulted in a delay in removing the defaults from your credit file. I can confirm we have now closed both the above accounts on our system and I have arranged for the defaults to be removed within the next 5 days. I apologise for any inconvenience this delay may have caused."

 

Thanks again for the help.

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Well done DMB

 

Thread title amended to reflect the outcome.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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No compensation offered, thank them but remind them of the distress their actions have caused and the efforts YOU have had to make to correct THEIR mistakes.

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