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    • Few tweaks as the run order was completely messed up and the main point of your defence (reconstituted agreement) pushed to the bottom of the statement.   I, XXXXXX, being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim and further to my set aside application dated 1 November 2022. 1.The claimants witness statement confirms that it mostly relies on hearsay evidence as confirmed by the drafts in person in the opening paragraph. It is my understanding they must serve notice to any hearsay evidence pursuant to CPR 33.2(1)(B) (notice of intention to rely on hearsay evidence) and Section 2 (1) (A) of the Civil Evidence Act. 2.  I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much reduced cost to the amount claimed and which the original creditors have already wrote off as a capital loss and claimed against taxable income as confirmed in the claimants witness statement exhibit by way of the Deed of Assignment. 3. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights.  This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information).  The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 4.  I became aware of original Judgement following a routine credit check on or around 14th September 2020. 5. The alleged letter of claim dated 7 January 2020 was served to a previous address which I moved out of in 2018, no effort was made to ascertain my correct address.  I have attached a copy of my tenancy agreement which is marked ‘Appendix 1’ and shows I was residing at a difference address as of 11 December 2018 and was therefore not at the service address at the time the proceedings were served.  I have also attached an email from my solicitors to the Claimants solicitors dated 14 July 2022 which was sent to them requesting that they disclose the trace of evidence they utilised prior to issuing the proceedings against me.  This is marked ‘Appendix 2’. The claimants solicitors did not provide me with these documents. 6. Under The Pre-Action Protocol for Debt Claims 2017 a Debt Buyer must undertake all reasonable enquiries to ensure the correct address of a debtor, this can be as simple as a credit file search. The Claimant failed to carry out such basic checks. Subsequently all letters prior to and including ,The Pre action Protocol letter of claim dated 7 January 2020 and the claim form dated 14th February 2020 were all served to a previous address which I moved out of in 2018. 7. Upon the discovery of the Judgement debt, I made immediate contact with the Court and the Claimant Solicitors, putting them on notice that I was making investigations in relation to the Judgement debt as it was not familiar to me.  I asked them to provide me with a copy of the original loan agreement but this was not provided to me.   The correspondence to the Claimant Solicitor's is attached and marked ‘Appendix 3’ 8. On (insert date) I successfully made application to set a side the judgment. The claim proceeded to allocation, 9. The claimant failed to comply with the additional directions ordered by District Judge Davis on the 2 February 2024 'The Claim shall be automatically struck out at 4pm on 3 April 2024 unless the Claimant delivers to the Court and to the Defendant the following documents.' None of these documents were received by the court nor the defendant by that date. (insert date you did receive the documents) I then sent a Data Subject Access Request to Barclays but no agreement was provided. Details the timeline of communication between myself and Barclays are attached and marked ‘Appendix 4’and the copies of correspondence between myself and Barclays are attached and marked ‘Appendix 5’. Remove irrelevant 10.The claimant relies upon and has exhibited a reconstituted version of the alleged agreement. It is again denied that I have ever entered into an agreement with Barclaycard on or around 2000.  It is admitted that I did hold other credit agreements with other creditors and as such should this be a debt that was assigned to Barclaycard from another brand therefore the reconstituted agreement disclosed is invalid being pre April 2007 and not legally enforceable pursuant to HHJ Judge Waksman in Carey v HSBC 2009 EWHC3417.  Details of this are attached and marked ‘Appendix 6’. The original credit agreement must be provided along with any reconstituted version on a modified credit agreement and must contain the names and address of debtor and creditor, agreement number and cancelation clause. 11. Therefore the claimant is put to strict proof to disclose a true executed legible agreement on which its claim relies upon and not mislead the court. 12. It is denied I have ever received a default Notice pursuant to sec 87(1) CCA1974.The claimant is put to strict proof to evidence from the original creditors internal document software the trigger of said notice.  13.   As per CPR 1.4(2)(a) the court encourages parties to cooperate with each other in the conduct of proceedings in order to try and save time and costs for the parties and to also save the time and resources of the court however, despite vast attempts at mediation the claimants have been most unreasonable and have remained unwilling to mediate. 14. Until such time the claimant can comply and disclose a true executed copy of the original assigned agreement they refer to within the particulars of this claim they are not entitled while the default continues, to enforce the agreement pursuant to section 78.6 (a) of the Credit Consumer Act 1974. I believe that the facts stated in this Witness Statement are true.  I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth. Signed                 ………………………………………………….. Name                  XXXX Date                     30 April 2024   Run 3 copies Court /Claimants Sol/File
    • As one of you mentioned above I've been in a mess for nearly 20 years now and I'm ready to sort my credit report out now - the main reason I got into second round of debt is my kids being unwell and the state considering them not unwell enough for extra help so despite my son being in hospital for 3 months in one year we got extra zero help and I eventually lost my job and got into debt to just so I can be تا my sons hospital bed at his time of need - my life basically fell apart and all these debts got me again 
    • Gosh mate I've woke up this morning with half the worry I had last night when going to sleep!.  I can't believe how much this forum has helped me over the years and I don't  have the words to explain the gratitude I feel towards you guys -  Now that I've slept on it I feel ready to reject this company and my plan is to make them an offer to accept payments to date as full and final settlement - I will I think write them a letter once my review is completed or maybe just send it now whilst they are reviewing explaining my kids are unwell for which reason I'm struggling to survive and if I can politely request for them to accept payment to date as a full and final - I'll mention I don't have any cash or anyone to borrow from to offer a full or even part amount of the remaining balance of the iva and therfore am unable to make a offer of payment.   If they agree to at least even put my offer to the creditors then I feel it's better I hang in there and that way I won't have to deal with any possibilities of more defaults and ccjs    Right now the only adverse effects on my credit report are the iva that is now 3 years old and 2 Ccj one coming of this July and one thus October.    But I am worried new action will begin and new defaults and Ccj may start to appear because I've paying into an agreement im under the impression the 6 year rules starts again so yes I have lost of mixed feelings about this but I'm not going to lie you guys have put some life back into my breath this week as for the last 3 years I've felt caged like an animal and this morning I feel freer I can't explain how much but certainly my soul feel lighter today thanks to yin because I'm now viewing this review totally different to I do yesterday thanks to you guys 
    • Court name UNKNOWN Case number ********** Amount N/A Confirmed by Insolvency Service Date issued May 2021 Type Voluntary Arrangement Notes If you have questions about voluntary arrangements you should speak to the Insolvency Service.     I started this in 2021. So it's been about 3 years I've been paying. 
    • Thanks @lookinforinfo@Nicky Boyi sent across the agreement earlier in this thread. No mention of financial reward to the MA. But, I wouldn't be surprised if it was done on the sly. As I said earlier, the owner of OPS is a convicted criminal, with a very shady reputation around these parts.
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Xercise for less/CRS debt collection


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Hello,

 

I'm wondering if anyone could help with this problem I have..

 

 

I'll start from how I first got to know about it, literally just as I walk in the house as I return from work and hour ago to a letter on the floor,

 

"We've been employed by xercise4less as your membership remains in arrears despite previous letters being sent to you.

As a result of this, our fees totaling 102.50 have been added. Therefore your account balance now stands at £222.47.

We want ot reach an amicable resolution with you! In order that we can do this, please ring our non premium rate number - 01444 449165."

 

 

There is more below about the options I assume you dont need to see that part but I can write the letter in full if needed.

 

Now for the information behind the letter.

. I signed up to Xercise for less in mid-2013 I believe,

I stopped going after Christmas of 2013 but continued to pay ( dumb, I know.).

 

 

l left a letter saying I would like to cancel membership and would not be interesting in renewing, in an envelope addressed -

"FAO Manager" with reception at the gym in question in November or December 2014.

 

 

I noticed a direct debit had came out in January this year so checked my online banking and noticed the DD was still in effect,

I chose to cancel it thought nothing else of it.

 

Fast forward to today and you can see the letter I have received.

I haven't received any other letters as they have stated.

Nor do I understand how a total of 119.97 minus CRS' so called 102.50 fees has come into existence.

 

I have phoned the gym and asked to speak to the manager or persons in charge at 17:20 today,

was told I would get a call back in 5-10 mins as he was busy with a customer.

I still haven't had a phonecall back and here I am seeking assistance.

 

As a precaution I've been reading other posts about said companies in question,

and noticed a post made by a user regarding

"The High Court case of The OFT v Ashbourne Mgt Svs Ltd" and I wonder, do this also relate to me?

 

 

The High Court case of The OFT v Ashbourne Mgt Svs Ltd confirmed that cancellation can be made to either a gymicon or it's adminicon company.

 

I ended my membership agreement by cancelling the DD mandate, a manner said by Mr Justice Kitchin to be adequate notice of intent,

in his High Court ruling in the above case.

 

 

I have been a member over a year my contract is techincally fulfilled if this is true they should just accept the DD cancel as my membership termination regardless of receiving it in writing from me?

 

Thanks, Dean.

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yes all correct

 

 

you owe nothing to no-one

 

 

just remember, CRS are a DCA

and are not BAILIFFs

and have

NO LEGAL POWERS

 

 

nor any legal remit to add anything

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I had a similar situation with Bannatynes a few years ago. I handed my resignation letter which they claimed later they didn't receive. It was all a lie of course and a poor effort to extort further money from me. I emailed them to no avail so I ignored any further threatograms from their DCA.

 

Just ignore their letters and they'll soon stop. If they call you just put the phone down.

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Hi Dean and welcome to CAG

 

Stay OFF the phone. Calling the gym, Harlands or CRS (who are Harlands, at the adjacent desk) is a waste of time.

 

1. Do you have a copy of the cancellation letter that you left with the gym ?

 

2. After leaving the cancellation letter with the gym, have you written any further letters or emails to the gym or Harlands/CRS ?

 

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Hi Slick,

 

I didn't keep a copy of the letter unfortunately. I haven't spoken to any of the companies after I left the letter either, other than the phone call I made yesterday evening to the gym itself as I mentioned earlier, surprisingly enough I still haven't been called back as they told me I would of..

 

I think I messed up though cancelling the direct debit? It was only by chance I was looking at my bank statements and noticed the Harlands DD had been taken out the month following the letter I wrote, not wanting any more money going out I cancelled it.

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Hi Dean,

 

Can you work out, as accurately as possible, when you left the cancellation letter at the gym.

 

I don't think you've messed up, apart from not having a copy of the letter and not getting a receipt for it at the gym.

 

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It would have been the beginning of December or the end of November as far as I can remember. The more I dwell on it the more I seem to think I cocked up by cancelling the DD and thinking nothing of it :evil:

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Hi Dean.

 

Stop dwelling on it !! The way it's turned out, you probably did what we would have advised anyway. If you cancelled early December, we'd have advised you let them take one further DD payment before cancelling the DD mandate.

 

Can you confirm the date the last DD payment was taken. Then we can decide if you need to recall it using the DD Guarantee Scheme via the bank.

 

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22/01/2015 DIRECT DEBIT PAYMENT TO HARLANDS REF 31953709A-R, MANDATE NO 0005 £14.99

 

If I remember correctly, I cancelled the DD just shy of a month after this date, was going through my ingoing/outgoing monies on my statement, noticed this payment in January so looked on my standing orders/direct debits tab on my Santander online and low and behold it was still active, so I cancelled the DD so it wouldn't go out again in that month.

 

Thanks for the reassurance about how I've handled it, after thinking about it cancelling the DD without questioning it was jumping the gun and thought I'd be in a bit more ****!

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Hi Dean,

 

Let's say you left the cancellation letter with the gym on 1st December 2014. So the final payment required from you was around 22nd December giving you gym access up to the facilities up to 22nd Jan 2015.

 

Accordingly, the payment taken on 22/1/15 should NOT have been taken by DD. I'd contact the bank and ask them to refund the Jan DD payment as per the DD Guarantee Scheme.

 

If you agree, let us know when you've got the DD refunded and we'll then help you with a letter for X4L and Harlands.

 

:-)

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Hi slick,

I will write up an email to my bank as soon as i get home from work later, also just recieved this text message about half an hour ago.

 

'Please call C R S on 01444 449165 between 9 and 5pm. We sent a letter a week ago and need to discuss this with you. Thank you.'

 

I assume not to reply to anything and wait until the bank get back to me?

 

Thanks for the swift help here!

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Hi Dean and you're correct on both counts -

 

Email or letter to your bank re the DD Guarantee Scheme refund.

 

And ignore CRS's "need to speak to you". They can whistle.

 

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We could do with some help from you

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Are you able to drop into the bank, or call cust'r services if you're registered for telephone banking.

 

:-)

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Are you able to drop into the bank, or call cust'r services if you're registered for telephone banking.

 

:-)

 

Having to phone after work today for skme reason santander arent replying to emails! Recieved a message today from crs saying it is urgent that i speak with them. What is thr best course of action i can take in regards to emailing or writing to exercise4less as these messages are a bit worrying now!

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Hi Dean,

 

Ignore Harlands/CRS for now.

 

Get this sorted with the bank first. Once that's done, let us know and we'll sort out a letter for Harlands.

 

:-)

We could do with some help from you

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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

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  • 3 weeks later...
Hi Dean,

 

Ignore Harlands/CRS for now.

 

Get this sorted with the bank first. Once that's done, let us know and we'll sort out a letter for Harlands.

 

:-)

 

Dragging this out way to long sorry guys, not had chance to respond, work busy and stuff getting in they way. Ive had ankther letter from crs last friday and a phone call. Without refunding the dd from a while ago is there anything i can do to stop them chasing? Not entirely interested in the 15 quid refund just want the worrying letters and phone calls to stop

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Hi Dean,

 

Other threads here will show you there's rarely an easy or quick way to get rid of Harlands/CRS.

 

I would reclaim the DD as advised previously - whether you do or don't won't make any difference to Harlands activities. So you may as well reclaim it.

 

I'd then write to Harlands saying :-

 

I refer to payment demands you have made about my gym membership.

 

I require that contact from you be in writing only.

 

I gave the gym written notice to cancel my membership in early December 2014 and assumed you would take one further payment around 22nd December.

 

I now find you took a further DD payment in January to which you had no right. I will now get this refunded by my bank under the DD Guarantee Scheme.

 

If you make any further demands as Harlands or CRS, or you pass the debt on to any other collection agent, I will make formal complaints to The CMA and to Trading Standards.

 

Send by RM Signed For delivery or get a free Certificate of Posting at the PO, so you have proof of posting.

 

Do this now if you can. Delays on your part won't help your case.

 

:-)

We could do with some help from you

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Thanks !:-)

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Hi Dean,

 

Other threads here will show you there's rarely an easy or quick way to get rid of Harlands/CRS.

 

I would reclaim the DD as advised previously - whether you do or don't won't make any difference to Harlands activities. So you may as well reclaim it.

 

I'd then write to Harlands saying :-

 

I refer to payment demands you have made about my gym membership.

 

I require that contact from you be in writing only.

 

I gave the gym written notice to cancel my membership in early December 2014 and assumed you would take one further payment around 22nd December.

 

I now find you took a further DD payment in January to which you had no right. I will now get this refunded by my bank under the DD Guarantee Scheme.

 

If you make any further demands as Harlands or CRS, or you pass the debt on to any other collection agent, I will make formal complaints to The CMA and to Trading Standards.

 

Send by RM Signed For delivery or get a free Certificate of Posting at the PO, so you have proof of posting.

 

Do this now if you can. Delays on your part won't help your case.

 

:-)

Am i able to put this in email or must it be done by post?

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Better to send by post and get a free Cert of Posting at the PO when sending.

 

:-)

We could do with some help from you

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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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  • 1 year later...

nope first port of call is start a new thread

of your own

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes Stewilson, please start a new thread and give us basic details about events, dates and amounts.

 

It would be nice to have an update from Dean about what happened in this case from June 2015 onwards.

 

:-)

We could do with some help from you

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EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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