Am i able to put this in email or must it be done by post?

Dragging this out way to long sorry guys, not had chance to respond, work busy and stuff getting in they way. Ive had ankther letter from crs last friday and a phone call. Without refunding the dd from a while ago is there anything i can do to stop them chasing? Not entirely interested in the 15 quid refund just want the worrying letters and phone calls to stop

Having to phone after work today for skme reason santander arent replying to emails! Recieved a message today from crs saying it is urgent that i speak with them. What is thr best course of action i can take in regards to emailing or writing to exercise4less as these messages are a bit worrying now!

I've emailed the bank but I've yet to hear a reply as of yet, I will send another email if I've not recieved a reply by Tuesday afternoon.

Hi slick, I will write up an email to my bank as soon as i get home from work later, also just recieved this text message about half an hour ago. 'Please call C R S on 01444 449165 between 9 and 5pm. We sent a letter a week ago and need to discuss this with you. Thank you.' I assume not to reply to anything and wait until the bank get back to me? Thanks for the swift help here!

If I remember correctly, I cancelled the DD just shy of a month after this date, was going through my ingoing/outgoing monies on my statement, noticed this payment in January so looked on my standing orders/direct debits tab on my Santander online and low and behold it was still active, so I cancelled the DD so it wouldn't go out again in that month. Thanks for the reassurance about how I've handled it, after thinking about it cancelling the DD without questioning it was jumping the gun and thought I'd be in a bit more ****!

It would have been the beginning of December or the end of November as far as I can remember. The more I dwell on it the more I seem to think I cocked up by cancelling the DD and thinking nothing of it

Hi Slick, I didn't keep a copy of the letter unfortunately. I haven't spoken to any of the companies after I left the letter either, other than the phone call I made yesterday evening to the gym itself as I mentioned earlier, surprisingly enough I still haven't been called back as they told me I would of.. I think I messed up though cancelling the direct debit? It was only by chance I was looking at my bank statements and noticed the Harlands DD had been taken out the month following the letter I wrote, not wanting any more money going out I cancelled it.

Hello, I'm wondering if anyone could help with this problem I have.. I'll start from how I first got to know about it, literally just as I walk in the house as I return from work and hour ago to a letter on the floor, There is more below about the options I assume you dont need to see that part but I can write the letter in full if needed. Now for the information behind the letter. . I signed up to Xercise for less in mid-2013 I believe, I stopped going after Christmas of 2013 but continued to pay ( dumb, I know.). l left a letter saying I would like to cancel membership and would not be interesting in renewing, in an envelope addressed - "FAO Manager" with reception at the gym in question in November or December 2014. I noticed a direct debit had came out in January this year so checked my online banking and noticed the DD was still in effect, I chose to cancel it thought nothing else of it. Fast forward to today and you can see the letter I have received. I haven't received any other letters as they have stated. Nor do I understand how a total of 119.97 minus CRS' so called 102.50 fees has come into existence. I have phoned the gym and asked to speak to the manager or persons in charge at 17:20 today, was told I would get a call back in 5-10 mins as he was busy with a customer. I still haven't had a phonecall back and here I am seeking assistance. As a precaution I've been reading other posts about said companies in question, and noticed a post made by a user regarding "The High Court case of The OFT v Ashbourne Mgt Svs Ltd" and I wonder, do this also relate to me? I have been a member over a year my contract is techincally fulfilled if this is true they should just accept the DD cancel as my membership termination regardless of receiving it in writing from me? Thanks, Dean.