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    • Please bear with me here i shall try and make this short but with all the detail, but i need help ASAP as there is limited time allowed for this process. I have been with my company 4 years and have advanced through the technical ranks to my current position,  we have an annual report which goes from 0-4 and for three years i have never scored lower than a 3. I was promoted to the role i am in now as an area quality assurance lead and the location was for the NE ( i live in the NW) eventually a similar role became available for another role in the NW. I asked my line manager if he minded me applying for it and he had no issues, i applied sat the multi stage interview and was given the role. My role is now classed as "at risk" of redundancy as we are moving from 4 regions to two which means they are also moving from 4 roles to two roles in my position. Two people are considered safe and myself and another at risk, my question is what is the criteria to separate safe from at risk . In the documentation received from my company it is below, i have zero issues and i know cv against cv mine wins, i was even selected by the company as a company mentor because of my experience in engineering and leadership. This is a closed group of maybe ten people and i am the only non senior executive included.    ·         Performance and Behaviour : I have zero behaviour issues, no issues with performance from my current line manager.  ·         Performance Improvement/ Disciplinary Records   : Zero disciplinary's and no performance issues, in fact my line manager on record has said I'm forthcoming ·         End Of Year Rating : Issues explained below Now my line manager was leaving the company and he did tell me "there was some politics involved with you getting that role, the city build manager and head of area build had promised it to their lead engineer (something they had no right to promise as it has to go though the process ) anyway from day 1 it became very clear that i would not be accepted for this reason within their community although i did just try to help them achieve quality and specification as that was my role. After a few weeks it became very apparent as to why the role had been promised to their man, i found issues where properties had been signed off as ready to accept subscribers when they were not ready (for bonus and stat reasons) and several quality issues i discovered which we could remedy and improve our productivity (unfortunately this would highlight that these issues had been there and not dealt with) My new head of area build (part of this trilogy of him, city build manager and lead engineer)  clearly did not want me there (for the reasons stated) but paid lip service, i had highlighted that i needed to walk off some structured with our canter of excellence counterparts ( as this was part of my role to link in with them for national issues) and he responded by saying i am not to walk them off, and that we have sufficient engineers to do that task (by saying this he could make sure that the engineers would take them round to structures that are A not the ones i have highlighted, and B would have very minor issues) This battle went back and forth over the months where i tried my best to build up the relationship with  them, my attitude was ok you have made some mistakes here, but we are all a team and even though you have hidden issues i can help you remedy them and hopefully we can do so and keep them off the radar,  but they just never did, So moving forward to October last year (2023) this is getting near to annual review time, now i had helped the company out massively by working a substantial amount of weekends and nights to fix issues, and i said i would take most of the time as TOIL ( as agreed with by my previous head of area build) this was 30 days. My current head of area build said i needed to put my leave in as it had been flagged as having a large amount. When i did input the leave (it would result in me taking all of December off) he was unhappy with me and was extremely curt in his responses as he could find nothing on the system for my TOIL , i explained the situation, my line manager would ask if i could work the hours, i would, and when i wanted leave he would authorise (we had an good working relationship, he was an excellent manager) he ended up going to HR to ask their advice and a teams call was set up with myself, head of area build and HR, it was confirmed by HR that it was a company error, when you want to input TOIL there should be a dropdown option in the leave menu and one of the options would be TOIL, this had not been setup on mine. So the company authorised the leave explaining that this should have been done and hadn't, i did say that this is the way it had always been and pretty much everyone on my team then operated this way, TOIL had never been discussed and none of had this option available. So i entered my leave from 4th December - 2nd January,  My line manager was an outside contractor and was leaving the company on the 15th December. On my return i found that we had a new head of area build, it would be a temporary position as they were not going to fill the position permanently and he would be covering his role (Scotland) and this role (NW). I contacted him to say that i had not received my end of year report yet and when would this happen as i had not sat with my line manager tor mine. A little over a week later my HoAB and i had a teams call, it was a introduction meeting and end of year report, he said that he had received feedback from the outgoing manager and he had given me a 2 (i have as explained before never scored lower than a 3) he asked hoe long i had been in the current role (just over a year) as this grade can mean you are new to the role and need a little supervision, haven't built up relationships with stakeholders etc. So he explained what my grade and bonus would be and if i had any feedback, i explained that this was unfair, i had proof that i had not met my targets (i say targets as there were never really any set, but going from emails and conversation we have had, and the job description) i had even created Powerpoint presentations which were very complex into how our network works from beginning to end  as there was distinct lack of knowledge here and i am a lead trainer / assessor (this btw he was extremely impressed with) He did say he had spoken to people in the centre of excellence which o believe was the head of operations, and he did look confused as to the disparity in feedback from them and the original manager that wrote my report. I contacted HR to raising my concerns that i had not sat with my line manager to go through my report,  had i had the chance to do so, i could have rebutted anything said as i had proof of my achievements even though he had set no defined targets, i could prove that i had been extremely active in identifying and remedying issues, HR did come back to me and these are their comments  1) "Your rating was submitted by your manager at the time xxx xxxxxx and he should have carried out an EOY review with you. The rating would not have been provided in this review but feedback should have been shared" [this never happened] 2)  Initial ratings where then discussed and reviewed during a calibration process (for your team) this will have included HOABs and RDs. During this session ratings can be challenged and changed. I can confirm that your rating was not changed as a result of this session and it remained at the rating that xxx submitted. 3) xxx did provide thorough feedback to xxx xxx in a handover so if not already done so it may be worth speaking with him to understand that feedback further.   4) In terms of reputation and the concern you share – ratings are not made public and are private to each individual. 5) And this first line obviously is incorrect " As far as i can see this would be the only separator they could have measured me on to separate safe from not safe, and if so the company did not follow its own procedure. My current line manager said " an error had occurred as you had not received the option to  sir with your manager for your review, and the company needs to make sure this error does not happen again) Well then they are admitting there was an issue and it needs remedying not sweeping under the carpet. All of this is documented. To remind the rating of a 2 is not a concerning grade. Please see descriptor below Generally, needs little supervision but does on occasion require direction/supervision. Does not always anticipate changes to the work environment and could adapt more quickly. May be seen as a strong performer in certain situations or by some audiences but may not perform at that level in all situations. May need some development or guidance to carry out some elements of role. May not consistently demonstrate the right behaviours. May have been on Performance Improvement during the year but has since shown strong improvement        
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Tanzarelli V's Barclays 1st one * WON * 2nd one Begins.


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Hi can anyone advise me on the letter I send to the courts after I have recieved my money in my account. This is what I have so far.

 

To whom it may concern I am bringing to your attention that Barclays have now settled in full and that I would like to discontinue my claim against them.

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Something like:

 

Claim Number:

Hearing Date:

 

To whom it may concern.

I wish to inform you that the claim that I brought against Barclays Bank PLC has been satisfactorily settled, therefore I request that my claim is discontinued.

 

Yours Faithfully,

 

 

But, and I know you've mentioned it in your posting, make sure your money's in before you send this letter.

To follow my case progress, click here to see where I'm at right now.

 

Welshman

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Thanks for the advice you gave yesterday. We called Barclays this morning asking if they would settle etc. but no joy.

 

He spoke to Stephen Lloyd a Customer Relations Manager who said his department was dealing with these cases. Has anyone else had dealings with this man or this department? We were under the impression that the litigation department was handling these cases.

 

Still we will send off the Court bundle today and see what happens next. Thanks again.

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  • 2 weeks later...

Congratulations Tanzarelli. I needed to have my court bundle in by 20th Dec so I telephoned Barclays to see if they would settle out of court. I spoke to customer services on 0800 282 390 and they put me through to a Rebecca Connelly, who has taken over my case, and probably many others from Keith Jerimiah. After I had explained where we had got up to with the claim, she offered to settle in full and I should be getting that letter v soon. So WE BEAT BARCLAYS !!!!!!!!!!

Don't forget to contribute 5% of your winnings. I know I wouldn't have been able to get my money back without the help of this website. :-D

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So, had you been allocated a court date bobinramsey?

 

My claim has just been acknowleged and they have til the 8th January to enter a defence. I think my AQ gets sent once that happens, and the court date set? I'm wondering at which point it's best to try and contact them?

==============================

EllsBells

 

Sent off for statements - ages ago!

Procrastinated.

Prelim letter sent - 19/10/2006

LBA - sent 02/11/2006

Offer received and rejected - 15/11/2006

Claim submitted - 17/11/2006

==============================

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Congratulations Tanzarelli. I needed to have my court bundle in by 20th Dec so I telephoned Barclays to see if they would settle out of court. I spoke to customer services on 0800 282 390 and they put me through to a Rebecca Connelly, who has taken over my case, and probably many others from Keith Jerimiah. After I had explained where we had got up to with the claim, she offered to settle in full and I should be getting that letter v soon. So WE BEAT BARCLAYS !!!!!!!!!!

 

Thanks bobinramsey,

 

Great news hope you get your letter soon. Remember to score out the confidentiality clause and dont send the letter to the court saying its been settled until the have the money cleared in your account.

 

Well done.

 

Tanz

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So, had you been allocated a court date bobinramsey?

 

My claim has just been acknowleged and they have til the 8th January to enter a defence. I think my AQ gets sent once that happens, and the court date set? I'm wondering at which point it's best to try and contact them?

 

Hi ellsbells,

 

Theres no harm in keeping up the contact, I feel, at anytime, however it seems at late that they are settling following a court date being set. Keep going you will win in the end.

 

Tanz:)

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Congratulations!!

 

Another winner, just in time for Christmas. I hope the staff at Barclays don't miss out on their bonuses this year because of this!!!

 

Laineybelle

 

I don't Know how to get a quote!!

Yes the court date was set for January

Bob

Don't forget to contribute 5% of your winnings. I know I wouldn't have been able to get my money back without the help of this website. :-D

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Congratulations!!

 

Another winner, just in time for Christmas. I hope the staff at Barclays don't miss out on their bonuses this year because of this!!!

 

Laineybelle

 

I don't Know how to get a quote!!

Yes the court date was set for January

Bob

 

Just press the quote button on the bottom right of thye post you want to quote from.

 

Anyway not long now then by the looks of it.

 

Tanz

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Hi Tanzarelli! Howe did you get on on the 15th Dec? (Happy birthday by the way). Barlays filed a defence against my claim too and my hearing is set for Feb - but I think it's just an allocation hearing - not too sure what's what at this stage.

 

Regards,

 

David, London.

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Congrats Tanz, my court date is in Feb. My bundle has been delivered. All I have to do is wait for the offer.

 

Rebecca Connelly phoned me once asking me to send her a copy of my statements, as the amount of charges she was given by Barclays was less than what I was claiming. Even the bank can't get it right.

 

I sent her a copy of the statements after I double checked all of the charges, and my figure was bang on.

 

She called me back the next day, asking if I had sent the statements. It turned out that she thought that we were in court the day after, which explains why she called in the first place. Anyway, during the conversation, I asked whether my court fees and 8% interest would be included in the offer and she said an emphatic YES. She'll have to wait and see whether I recorded the conversation or not.

 

I've heard nothing since. Surprise, surprise. Roll on February.:cool:

Don't let the fatherless chillen get ya! :grin:

 

Barclays - settled in full £4799.38 ;)

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Congrats Tanz, my court date is in Feb. My bundle has been delivered. All I have to do is wait for the offer.

 

Rebecca Connelly phoned me once asking me to send her a copy of my statements, as the amount of charges she was given by Barclays was less than what I was claiming. Even the bank can't get it right.

 

I sent her a copy of the statements after I double checked all of the charges, and my figure was bang on.

 

She called me back the next day, asking if I had sent the statements. It turned out that she thought that we were in court the day after, which explains why she called in the first place. Anyway, during the conversation, I asked whether my court fees and 8% interest would be included in the offer and she said an emphatic YES. She'll have to wait and see whether I recorded the conversation or not.

 

I've heard nothing since. Surprise, surprise. Roll on February.:cool:

 

Perhaps they are thinking we can hold out on this a bit longer, but it will come. From reading on this site you seem to get the impression that a lot of this depends on the local courts and how busy they are, which depends on when you get you date through, which in turn depends on how quickly you get your settlement. I know I am stateing the obvious, but I was just wondering if it would be worth trying to compile some sort of list of which courts people are using. But then again its not just the bank issue thats being dealt with is it.

 

Forget it, just thinking out load, if you like.

 

Good luck anyway

 

Tanz

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Tanzarelli (and all)

 

Just wanted to say that all your dealings against Barclays are fantastic. I have just been told that Barclays have filed a defence (Today). After following many instructions from other members i am now a little unsettled. (Im a tad worried that i might actually be appearing in a suit and tie, in court with a blank face and mind full of fear).

 

I am following your thread being that Barclays have taken a simular approach and have waited til the last day (before judgement) to file a defence. I would be ever so greatly if i could come to this thread to ask for advice as the proceedings of this case goes on. Would this be OK ?

 

My claim £2,200.00 (over the last three years of charges) - Barclays Bank

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Hi Tanz, I have just posted this on my thread but thought I might post it on yours to see if you could advise me. my hubbys case has been tranfered to our local court bow.

 

Today hubby recieved Barclays application to set aside judgement this is what they say.

 

They want the default judgement to be set aside because judgement was wrongly entered.

Part C

We wish to rely on the following evidence in support of this application:

 

I am a legal assistant in the employ of the defendant (Barclays). I work in the Litigation and Disputes Department, where my responsibilities include administrating and managing claims made against Barclays.

 

I understand from Northampton County Court that the Default Judgement was entered against the defendant on the 27th November 2006, due to lack of response to the claim form. I believe that the judgement was wrongly entered because Barclays filed it's Acknowledgement within the relevant timw limit. Accordingly this is an application to have the judgement set aside under CPR r.13.2(b).

 

The claim was filed on the money Claim Online and issued on the 15th August 2006. Deemed date of sevice, according to practice direction - money claim online 5.8, is 5 days after date the claim is issued, which was the 20th August 2006.

 

The defendant filed its acknowledgement to this claim to the court at 10:49 on the 21st august 2006, on money claim online. A transmission report is appended to this part c. The defense was also submitted to the court online at 16:06 on 22 september 2006. A transmission report is appended to this part c. Although submission of defence was late due to administrative error, default judgement was not entered into between the time expiring and submission of the defence. Accordind to not CPR 15.4.3: " In Practice, if the time for filing a defence has expired but the claimant has taken no step to obtain default judgement and the defendant then files a late defence, the court office will accept the defence, file it and proceed as usaual so that the claimant will not now be able to obtain default judgement."

 

The Claiment applied to amend the particulars of claim, and leave was granted to ammend the particulars of claim on the 5 october 2006. A copy of this order is appended to tjis part c. The claim was only amended to increase the amount claimed by £908.78 and no amendments were made due to the substance of the cause of action. The defendant would have no reason to ammend the defence. Futhermore, no order was made to compel the defendant to respond to this amendment.

 

As a result, the conditions for obtaining default judgement set out at CPR r.12.3 were not satisfied and the judgement was therfore wrongly entered. CPR r 13.2 requiers the court to set aside a default judgement in such cases. Therfore, I humbly request the court to set a side the judgement.

 

WHAT SHOULD I DO NOW, I NEVER RECIEVED NO DEFENCE FROM THE COURTS FROM BARCLAYS, ALSO I SENT MY NEW AMMENDED CLAIMS FORM TO THE COURT ON 30TH AUGUST 2006, I WAS TOLD BY THE COURT ONCE I SENT THIS IN THAT MY FILE WOULD NOW BECOME A PAPER FILE NOT ONLINE ANYMORE. SO DOES THAT MAKE BARCLAYS CASE INVALID.

tHAT NEVER ACKNOWLEDGED THE AMENDED CLAIM LET ALONE DEFENDED IT.

i WAS ALSO ADVISED BY THE COURTS TO FILE A DEFAULT JUDGEMENT.

 

pLEASE CAN SOMEONE ADVISE ME OF WHAT TO DO NOW.

iF YOU READ FUTER UP YOU CAN SEE MY PROCESS.

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Tanzarelli (and all)

 

Just wanted to say that all your dealings against Barclays are fantastic. I have just been told that Barclays have filed a defence (Today). After following many instructions from other members i am now a little unsettled. (Im a tad worried that i might actually be appearing in a suit and tie, in court with a blank face and mind full of fear).

 

I am following your thread being that Barclays have taken a simular approach and have waited til the last day (before judgement) to file a defence. I would be ever so greatly if i could come to this thread to ask for advice as the proceedings of this case goes on. Would this be OK ?

 

My claim £2,200.00 (over the last three years of charges) - Barclays Bank

 

No problem, i will be as much help as the next man. Feel free to ask questions.

 

Tanz

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Hi Tanz, I have just posted this on my thread but thought I might post it on yours to see if you could advise me. my hubbys case has been tranfered to our local court bow.

 

Today hubby recieved Barclays application to set aside judgement this is what they say.

 

They want the default judgement to be set aside because judgement was wrongly entered.

Part C

We wish to rely on the following evidence in support of this application:

 

I am a legal assistant in the employ of the defendant (Barclays). I work in the Litigation and Disputes Department, where my responsibilities include administrating and managing claims made against Barclays.

 

I understand from Northampton County Court that the Default Judgement was entered against the defendant on the 27th November 2006, due to lack of response to the claim form. I believe that the judgement was wrongly entered because Barclays filed it's Acknowledgement within the relevant timw limit (i am guessing they didn't or you would not have claimed for default, how late were they). Accordingly this is an application to have the judgement set aside under CPR r.13.2(b).

 

The claim was filed on the money Claim Online and issued on the 15th August 2006. Deemed date of sevice, according to practice direction - money claim online 5.8, is 5 days after date the claim is issued, which was the 20th August 2006.

 

The defendant filed its acknowledgement to this claim to the court at 10:49 on the 21st august 2006 (surely then this is a day late?), on money claim online. A transmission report is appended to this part c. The defense was also submitted to the court online at 16:06 on 22 september 2006. A transmission report is appended to this part c. Although submission of defence was late due to administrative error, default judgement was not entered into between the time expiring and submission of the defence. Accordind to not CPR 15.4.3: " In Practice, if the time for filing a defence has expired but the claimant has taken no step to obtain default judgement and the defendant then files a late defence, the court office will accept the defence, file it and proceed as usaual so that the claimant will not now be able to obtain default judgement." Did you file for the default before they had entered their defence?)

 

The Claiment applied to amend the particulars of claim, and leave was granted to ammend the particulars of claim on the 5 october 2006. A copy of this order is appended to tjis part c. The claim was only amended to increase the amount claimed by £908.78 and no amendments were made due to the substance of the cause of action. The defendant would have no reason to ammend the defence. Futhermore, no order was made to compel the defendant to respond to this amendment.

 

As a result, the conditions for obtaining default judgement set out at CPR r.12.3 were not satisfied and the judgement was therfore wrongly entered. CPR r 13.2 requiers the court to set aside a default judgement in such cases. Therfore, I humbly request the court to set a side the judgement.

 

WHAT SHOULD I DO NOW, I NEVER RECIEVED NO DEFENCE FROM THE COURTS FROM BARCLAYS, ALSO I SENT MY NEW AMMENDED CLAIMS FORM TO THE COURT ON 30TH AUGUST 2006, I WAS TOLD BY THE COURT ONCE I SENT THIS IN THAT MY FILE WOULD NOW BECOME A PAPER FILE NOT ONLINE ANYMORE. SO DOES THAT MAKE BARCLAYS CASE INVALID.

tHAT NEVER ACKNOWLEDGED THE AMENDED CLAIM LET ALONE DEFENDED IT.

i WAS ALSO ADVISED BY THE COURTS TO FILE A DEFAULT JUDGEMENT.

 

pLEASE CAN SOMEONE ADVISE ME OF WHAT TO DO NOW.

iF YOU READ FUTER UP YOU CAN SEE MY PROCESS.

 

Hi I am not an expert on this so you would be well advised to seek further support from someone with a little more knowledge. However is it that Barclays had been dealing with mcol and you had been dealing with a local court? I am confused, did they not enter a defence? If so then it would seem that you are right in what you have done. If the court also advised you then this is prob right. It may also be that Barclays are trying to wriggle out of this because they have messed up with their legal admin. You could possibly phone the court and ask to speak tosomeone there. Personally i would PM one of the MODs for some clarification.

 

Sorry I have been a bit vague.

 

Tanz

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STAGE TWO STARTS HERE

 

Hi all,

 

This has been playing on my mind for a while now, so have decided to do something about it. I have already had a successful claim from Barclays from Jan 2000 to present day, however I have now decided to go for stage two. I am going to submit a full SAR as didn't do one last time and want to see if its worth another claim going in, i'm sure it is. So will be sending SAR tomorrow rec delivery to get the ball rolling.

 

Happy days.

 

Tanz

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Just of down the post office to post SAR to Barclays.

 

As well as this a letter is also being sent thanking Lloyds for their £750 payment which has been credited to my account, also to mention they still owe me £170.37 so I will be continuing with my litigation until that is paid. Oh and the interest is still adding on.

 

Sound as a pound.

 

Tanz

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