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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • SPM87
      Advice and insight please

      By SPM87 · Posted

      It’s all unsecured loans and credit cards. Mainly loans now though as most credit cards are paid off.   so 95% unsecured loans.   I just don’t know my situation job wise it’s almost impossible to say whether it’s likely or not just don’t want to be caught out by it. My mental health trying to pay this off has taken a huge hit also if I’m being honest. I feel like mentally I need some kind of respite and the credit file cost is something I can accept also. 
    • unclebulgaria67
      Loose mortar from neighbours roof falling into our garden

      By unclebulgaria67 · Posted

      Depends on whether part of the roof needs to be replaced and whether it is a standard roof type,  but the works should only take a day or two. Someone I know had a whole semi-detached roof replaced in about 12 hours. Suggest you put it in writing to the business about the issues you mention in your post.  Also as business premises, you could also apply pressure by contacting local Council if necessary. 
    • Bazooka Boo
      Loose mortar from neighbours roof falling into our garden

      By Bazooka Boo · Posted

      Thank goodness it's not your roof and you get to foot the bill! How big are these bits of mortar? How often are they falling into your garden? Hourly, daily? Just go ahead with your plans, of course, they're not going to be worried by your time pressures and the urgency of the situation, so simply carry on as you would have done and I'm sure everything will go fine. Unless there is a danger to life and serious structural issues which mean you cannot venture into your garden, then IMHO there is little more you can do less for what you have done so already and made them aware of the issue.
    • Mr T man
      Penalty Charge notice by City of London via RingGo

      By Mr T man · Posted

      Hi all!   Thank you in advance for any help you can give me!!    I parked up (at 18:08) in a rush, entered my Reg and paid for an hour of parking. At 18:20 I got a ticket for not paying for parking.    I've just looked at my receipt and noticed why ... I put "22" instead of "21"  when i put in my Reg. yes... what a stupid mistake.    I seem to remember there being a court case or a rule change about entering the wrong reg but the company wasn't at a loss because i had paid for the parking just technically for the wrong car. Am i making that up?    Any advice would be gratefully received, even some key points i have to hit when doing the appeal      
    • Man in the middle
      Summons to court for a S87 (1) offence

      By Man in the middle · Posted

      You haven't returned to the thread to give us your views, but a couple of other things strike me which you should consider: 1. You say that at no time was your father's licence revoked by the DVLA. It didn't have to be revoked. It expired in September and his "entitlement to drive" (of which the licence provides proof) expired along with it. He could only continue driving whilst his application was being processed by virtue of s88, and it seems clear to me (based on what you have said) that he was not able to take advantage of the benefits provided by that section. 2. The letter he received threatening to revoke his licence was probably a template letter sent when any medical issues are brought to the attention of the DVLA. But it is clear that beyond September until it was eventually renewed, your father had no valid licence to be revoked. I believe a "not guilty" plea in court will fail. The basic facts are that your father's licence expired in September, it was not renewed until February because the DVLA were looking into his medical declaration and he could not take advantage of s88. So in December he had no licence and no entitlement to drive under s88. The facts that he believed he was fit to drive and that his licence was eventually renewed may mitigate the offence but they do not provide a defence. I also asked whether he had received a summons (very unusual these days) or whether he had received a "Single Justice Procedure Notice". The way to proceed from here differs slightly depending on what he has received so if you let me know, I'll advise further.  

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      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Deceived by the job center

frozenelsa

By frozenelsa
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frozenelsa

frozenelsa

Posted
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It can be hard for some people to assert themselves - I'm all for a quiet life - but you reach a stage where you have to do it, or you'll just get picked on. Hopefully if you complain loud enough and back it up with their own guidance she'll leave you alone and switch to someone else.

 

The JC seem to have the impression that everything is all one-way ie they tell you what to do and you just have to accept it, but they're public servants who actually have far more rules to follow than we do; if they don't follow them then they too can be reported - and to a lot more people too.

 

I reached that stage on monday. She thinks shes clever and was visable annoyed on monday when I informed her I had had her sanction overturned. Shes well known at my JC+ for being hell bent on sanctioning people and making our lives a misery.

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Mr.P

Mr.P

Posted
Posted
The JC seem to have the impression that everything is all one-way ie they tell you what to do and you just have to accept it, but they're public servants who actually have far more rules to follow than we do.

 

One reason I object to being address by first name, or worse, mate - That will be Sir to you buster.

 

Sometimes, these public servants need to be reminded that they are here to serve the public (not just JCP staff). Even my bank manager knows better than to use first names.

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No... you can't eat my brain just yet. I need it a little while longer.

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antone

antone

Posted
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When I worked for JCP I would tend to address claimants as "Mr or Ms Smith". First names would have been too familiar, and as for "Sir"? I'm a civil servant, not a slave. I mean, if someone really insisted then I guess I'd have complied ("Yes massa, I be a-pickin' de cotton") because some battles just aren't worth fighting. But Jeez, Walt!

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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Mr.P

Mr.P

Posted
Posted
When I worked for JCP I would tend to address claimants as "Mr or Ms Smith". First names would have been too familiar, and as for "Sir"? I'm a civil servant, not a slave.

 

Didn't mean to cause offence - The majority of JCP/DWP staff are trying to do a difficult job under increasingly greater pressure. The rhetoric and policy from central office and the ministers in charge do little to help the situation.

 

There are some front line staff that try to be chummy and use first names or address a customer as "mate", or even worse, "chap" . The last one seems to be growing in popularity amongst the young kids on till duty in the local supermarket - They either get a quick verbal slap-down, or I have a go at the duty manager :-x

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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JoeyJoeC

JoeyJoeC

Posted
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It can be hard for some people to assert themselves - I'm all for a quiet life - but you reach a stage where you have to do it, or you'll just get picked on. Hopefully if you complain loud enough and back it up with their own guidance she'll leave you alone and switch to someone else.

 

The JC seem to have the impression that everything is all one-way ie they tell you what to do and you just have to accept it, but they're public servants who actually have far more rules to follow than we do; if they don't follow them then they too can be reported - and to a lot more people too.

 

Complain loud enough and you will get one of their "security guards" escorting you out the door.

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JoeyJoeC

JoeyJoeC

Posted
Posted
Oh come on, we all know that JCP/Ingeus course are a waste of time. and NO one gains employment from them! :mad2:

 

They seem to be constructed to make it as inconvenient for the job seekers as possible, hopefully to help them get sanctioned.

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antone

antone

Posted
Posted
Didn't mean to cause offence - The majority of JCP/DWP staff are trying to do a difficult job under increasingly greater pressure. The rhetoric and policy from central office and the ministers in charge do little to help the situation.

 

There are some front line staff that try to be chummy and use first names or address a customer as "mate", or even worse, "chap" . The last one seems to be growing in popularity amongst the young kids on till duty in the local supermarket - They either get a quick verbal slap-down, or I have a go at the duty manager :-x

 

No offence taken. The question of how to address people is always a tricky one - people often have strong feelings about how they wish to be addressed but everyone is different and there's no easy way to guess the right answer. Certainly "mate" and so on are unacceptable, and if I was the manager of any staff who were using that mode of address I'd tell them to knock it off.

 

In many ways I'm glad to be out of there. While I was good at my job, it's wearing. The claimants hate you, management thinks you're a serial slacker, the government thinks there are three of you, and all you have to do is keep everyone happy. Fun times.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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frozenelsa

frozenelsa

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I challenged it and lost.

 

I still intend to challenge it because they are not getting away with blatantly lying to my face. I have a few avenues to go down and I will visit them all.

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Lilly_Monroe

Lilly_Monroe

Posted
Posted
No offence taken. The question of how to address people is always a tricky one - people often have strong feelings about how they wish to be addressed but everyone is different and there's no easy way to guess the right answer. Certainly "mate" and so on are unacceptable, and if I was the manager of any staff who were using that mode of address I'd tell them to knock it off.

 

In many ways I'm glad to be out of there. While I was good at my job, it's wearing. The claimants hate you, management thinks you're a serial slacker, the government thinks there are three of you, and all you have to do is keep everyone happy. Fun times.

 

I have no problem with people using my Christian name, I like the less formal approach - I do not see what the 'hang up' is, so long as people are polite then I am OK with it.

It is the name I was given at birth, and I like how society has become less formal and broken down the 'them and us barriers'.

I think I might be some what peeved if somewhat suggested I refer to them as Sir, Mr, Mrs or whatever -seems to suggest they see themselves on a higher plain than me, and seems somewhat unnecessary.

What I do not like is being referred to as ' she or her' that is rude!

 

As said, we are all different.

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jasta11

jasta11

Posted
Posted
Complain loud enough and you will get one of their "security guards" escorting you out the door.

 

Very true. What I meant by 'complain loud' was complain to everyone you can think of; District Manager, Regional Manager, PCS Union, your MP and the media. Don't just complain to the guy/girl on the reception desk - they'll be totally uninterested (plus it's their mates you're complaining about).

 

Could also in the first instance complain to the adviser's supervisor, but in my JC they stand around laughing and joking with their supervisors so obviously they're all friends together. Probably would just be ignored. I always avoid them and the JC manager and go straight to the District Manager.

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antone

antone

Posted
Posted
I have no problem with people using my Christian name, I like the less formal approach - I do not see what the 'hang up' is, so long as people are polite then I am OK with it.

It is the name I was given at birth, and I like how society has become less formal and broken down the 'them and us barriers'.

I think I might be some what peeved if somewhat suggested I refer to them as Sir, Mr, Mrs or whatever -seems to suggest they see themselves on a higher plain than me, and seems somewhat unnecessary.

What I do not like is being referred to as ' she or her' that is rude!

 

As said, we are all different.

 

Yes, mode of address is a minefield. As I said, if someone really, really insisted that I call him "sir" then I'd do it rather than go to war over the topic, but it does seem unnecessary. When it comes to first names, some claimants would tell me it was OK to do so and in such cases I would, but I wouldn't presume it was OK unless invited. "Mr or Ms" seems to strike the right balance between respect and gratuitous subservience.

 

Saying that, even to this day (I'm 42, today, in fact) whenever someone calls me "Mr Antone" I look around thinking "Is my Dad standing behind me?" :lol:

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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jasta11

jasta11

Posted
Posted

 

Saying that, even to this day (I'm 42, today, in fact) whenever someone calls me "Mr Antone" I look around thinking "Is my Dad standing behind me?" :lol:

 

Well Happy Birthday, Mr Antone :) I'm sure everyone here wishes you the same.

 

er...why are you on here now instead of going out on the lash for your birthday????

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frozenelsa

frozenelsa

Posted
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Yes, mode of address is a minefield. As I said, if someone really, really insisted that I call him "sir" then I'd do it rather than go to war over the topic, but it does seem unnecessary. When it comes to first names, some claimants would tell me it was OK to do so and in such cases I would, but I wouldn't presume it was OK unless invited. "Mr or Ms" seems to strike the right balance between respect and gratuitous subservience.

 

Saying that, even to this day (I'm 42, today, in fact) whenever someone calls me "Mr Antone" I look around thinking "Is my Dad standing behind me?" :lol:

 

Happy birthday

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wobbly

wobbly

Posted
Posted

I used to call one of my Gaffers Sir,and as I was known as a trade unionist his reply to me was always how do you spell that John "cur" he obviously had a sense of humour.

Living in the wild windy west of Ireland

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antone

antone

Posted
Posted
Well Happy Birthday, Mr Antone :) I'm sure everyone here wishes you the same.

 

er...why are you on here now instead of going out on the lash for your birthday????

 

Oh, duty calls and all that :lol:

 

My "partying" will consist of a couple of cans of beer and some reviewing of Game of Thrones - you can't beat a bit of gratuitous violence, soft porn and foul language on your birthday.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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Lilly_Monroe

Lilly_Monroe

Posted
Posted
Yes, mode of address is a minefield. As I said, if someone really, really insisted that I call him "sir" then I'd do it rather than go to war over the topic, but it does seem unnecessary. When it comes to first names, some claimants would tell me it was OK to do so and in such cases I would, but I wouldn't presume it was OK unless invited. "Mr or Ms" seems to strike the right balance between respect and gratuitous subservience.

 

Saying that, even to this day (I'm 42, today, in fact) whenever someone calls me "Mr Antone" I look around thinking "Is my Dad standing behind me?" :lol:

 

 

Well Happy Birthday Mr Antone:)

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Mr.P

Mr.P

Posted
Posted
you can't beat a bit of gratuitous violence, soft porn and foul language on your birthday.

 

Just watched another episode of 'Xena, Warrior Princess' - I dedicate tonight's episode to you.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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estellyn

estellyn

Posted
Posted
Oh, duty calls and all that :lol:

 

My "partying" will consist of a couple of cans of beer and some reviewing of Game of Thrones - you can't beat a bit of gratuitous violence, soft porn and foul language on your birthday.

 

 

Just saw GoT - plenty of soft porn for you this week, less bad language and violence though. Maybe some In The Flesh to get your 'hit'. Best wishes, and happy returns and all that......slightly belated.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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antone

antone

Posted
Posted
Just saw GoT - plenty of soft porn for you this week, less bad language and violence though. Maybe some In The Flesh to get your 'hit'. Best wishes, and happy returns and all that......slightly belated.

 

Favourite moment from this week "I'm sorry Theon (or should I call you "Reek"). I know we just stormed a heavily guarded castle and slaughtered many men in cold blood, then let Ramsey monologue to his heart's content while standing three feet away from him and holding an axe, but dammit, that dog was big."

 

Anyhow, thanks all, and sorry to frozenelsa for the hijack of this thread.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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