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Found 4 results

  1. Hi We moved in to our rented property at Christmas 2017. We both work from home and took the property based on being able to do just that. My fiancé has a photography studio set up here with regular clients coming to the house. In May we found out that the neighbours had sold a patch of their garden to a builder who is now building a house on the land. The noise is unbearable, we are woken up every morning at 7 and we can't use the garden because of the noise and dust. The neighbours are also having their remaining garden paved by a separate company who also make noise from 7am. To top it off, our other next door neighbour have just started work on their house so we have to deal with hammering and banging all day on that side too. The landlord claims he knew nothing about any of it, which is rubbish and the builders have confirmed that they have had extensive conversations with him as part of the planning process and he in fact moved out of the house because of the construction. We have already asked for a rent reduction as we have been deceived in to moving in and the worst part is we pay nearly £2k in rent to live here! In this beautiful weather, we haven't been able to enjoy the garden at all. I have spoken to a solicitor who has told me whilst the landlord did have a moral obligation to tell us about the work, he unfortunately didn't have a legal obligation, which I just cannot believe! We have spoken to the builders who have now said they will try not to do noisy work before 8am, but even minor work causes enough noise to disturb us. We have to have the windows open because of the heat and there is no escape from it! We've requested a rent reduction but the landlord said no and we would have to pay to get out of our contract. There is another month left of the building works and we just don't feel like we can cope with it anymore. We're both being woken up in a state of stress and anxiety and its impacting on our work and our health! Is there really nothing we can do!?
  2. Hi all, My partner and I moved into a private let on 31st August. It is a 2 bedroom lower cottage flat that was advertised as having a shower and double glazing, but had extensive pictures of each room within the house At our viewing, the gentleman from the estate agent told us the flat came with white goods, a garage that is in the driveway and garden shed. We took the property based on having the above promised amenities. When we met the estate agent to collect the keys, the guy only had 2 keys for the the house and that he wasn’t aware of keys for the garage. He told us to contact the office and they would sort it out for us. After the man had left, I noticed the disgusting condition of the washing machine. The seal was caked in mould. I cleaned it with antibacterial cleaner, used washing machine cleaner and have put it on empty washes of 90 degrees, but the mould spores will not go away. I suspect the door has been closed for months which has led to this. We contacted the estate agent to see if they could replace the seal or possibly fix the machine. We were told that the flat didn’t come with white goods, and that the machine was a “gift”. The inventory lists the cooker and fridge freezer, but not the washing machine. It does, however, include 6 pictures of the washing machine alone. I am annoyed as we were promised white goods, then told it doesn’t come with white goods, but lists all the other white goods in the inventory! We have tried to resolve the issue for nearly 3 weeks and have been told the best they can do is uplift the machine. We have also since been told that the garage doesn’t come with the property, but that the landlord is happy for us to use it. If we want to replace the locks, we will have to pay for it out of our own pocket. We have been trying to resolve this and have phoned them every day this week, only for them to promise to call us back and they never do. They are now treating it as a formal complaint that they will investigate within 15 working days. Are we right in saying we have been deceived in taking this property? The lady who told me the washing machine was a “gift” has admitted she she should have communicated this to us before we moved in.
  3. Hi I have posted about this before https://www.consumeractiongroup.co.uk/forum/showthread.php?488538-Misled-by-our-landlord-about-construction-noise-pollution-is-becoming-unbearable&p=5134398#post5134398 and now the situation has become even worse and we desperately need some advice. We moved in to a rented property at Christmas last year and soon after a builder came to the house to tell us he'd bough a patch of the neighbours land to build a house! He told us the landlord knew about it and it was why he had moved out of the property. There was a planing process which the landlord knew about and apparently he had arguments with the builder about it, at one point he said he would try and get an injunction to stop the works. After enduring construction works literally in our garden all summer, our enjoyment of our garden has been ruined, we've had to put up with the noise, the dust and the constant lack of privacy. NOW to make it worse, our adjoining neighbour has started renovating their house, so we are now woken up every morning to drilling walls. The whole house shakes and we are woken up in a stressed anxious state every day. We work from home and it's now impossible with the horrific noise. They're renovating their basement and bathroom which won't be a quick job. Im not exaggerating when I say this is ruining our lives. I don't sleep very well anyway so being woken up to this noise from one side or another every day for three months has made me a nervous wreck! The landlord knew about both plans and let the house to us deceitfully. Is there anything we can do? Ive checked about the noise and as someone has already said on a separate thread, they aren't breaking any laws so theres not really much we can do. We took out a 12 month lease and three months of those have been unbearable. We pay a fortune to live here and it's been totally ruined. Any advice would be appreciated! I was already told by a solicitor that whilst it's morally wrong that the landlord didn't tell us about the building works, there's not much we could do legally, however now the other neighbour has started works too, I'm wondering if we have more of a case for damages. Ive taken video and photographic evidence of the noise levels, dust and now the drilling from next door Thanks
  4. At my last job centre plus advisor interview, she decided to put me onto something she called 25+ skills support for unemployed. She printed me of two letters saying to go to so and so place at 10am for an assessment interview. I asked her specifically what this was and what would it entail. She said it would be an interview and a quick skills test so they could see if they could help with any training etc to get back into work. I turned up today for there to be a large group of us, we are taken up to a classroom and told it is the first day of an 8 week course, mon - fri 10-4. None of us knew this, we all thought and had been told we were there for an interview and assessment. The people who run the course told us the jc+ keep doing this and not informing people what we are being signed up to do. I was allowed to leave early to take it up with my jc+. I managed to see a manager who agreed my letter was wrong and I should of been informed of exactly what I was doing. He told me the problem was once I agreed to do courses like this it was mandatory and I would be sanctioned if I didnt attend. I told him I hadnt agreed to a course as I was only told I was going for an interview. He called my advisor over who sat and lied to my face saying she gave me the full information and the letter I was given was just a standard letter they use for everything. My reply was that the letter was therefore a lie. The manager said he would look into and speak to my advisor about how she is dealing with me as I wanted to put in a complaint and this is how he is dealing with it. I fully expect at my next sign on date to be sanctioned again ( she did it before, I appealed it and won) because she now knows loud and clear I think she is pointless. I would be very grateful if anyone here could help me with where I stand on this and what my rights are considering I was completely mislead and lied to about this. I am at breaking point with them and today was the first time I had to have a security guard stand behind me while in there.
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