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    • Yup, for goodness sake she needs to stop paying right now, DCA's are powerless, as .  Is it showing on their credit file? Best to use Check my file. All of the above advice is excellent, definitely SAR the loan company as soon as possible.
    • Hi all, I am wandering if this is appealable. It has already been through a challenge on the Islington website and the it was rejected. Basically there was a suspended bay sign on a post on Gee st which was obscured by a Pizza van. The suspension was for 3 bays outside 47 Gee st. I parked outside/between 47 & 55 Gee st. I paid via the phone system using a sign a few meters away from my car. When I got back to the car there was a PCN stuck to the windscreen which I had to dry out before I could read it due to rain getting into the plastic sticky holder.  I then appealed using the Islington website which was then rejected the next day. I have attached a pdf of images that I took and also which the parking officer took. There are two spaces in front of the van, one of which had a generator on it the other was a disabled space. I would count those as 3 bays? In the first image circled in red is the parking sign I read. In the 2nd image is the suspension notice obscured by the van. I would have had to stand in the middle of the road to read this, in fact that's where I was standing when I took the photo. I have pasted the appeal and rejection below. Many thanks for looking. ----------------------------------------------------------------------- This is my appeal statement: As you can see from the image attached (image 1) I actually paid £18.50 to park my car in Gee st. I parked the car at what I thought was outside 55 Gee st as seen in image 2 attached. When I read the PCN issued it stated there was a parking suspension. There was no suspension notice on the sign that I used to call the payment service outside number 55 Gee st. I looked for a suspension notice and eventually found one which was obscured by a large van and generator parked outside 47 Gee st. As seen in images 3 and 4 attached. I am guessing the parking suspension was to allow the Van to park and sell Pizza during the Clerkenwell design week. I was not obstructing the use or parking of the van, in fact the van was obstructing the suspension notice which meant I could not read or see it without prior knowledge it was there. I would have had to stand in the road to see it endangering myself as I had to to take images to illustrate the hidden notice. As there was no intention to avoid a parking charge and the fact the sign was not easily visible I would hope this challenge can be accepted. Many thanks.   This is the text from the rejection: Thank you for contacting us about the above Penalty Charge Notice (PCN). The PCN was issued because the vehicle was parked in a suspended bay or space. I note from your correspondence that there was no suspension notice on the sign that you used to call the payment serve outside number 55 Gee Street. I acknowledge your comments, however, your vehicle was parked in a bay which had been suspended. The regulations require the suspension warning to be clearly visible. It is a large bright yellow sign and is erected by the parking bay on the nearest parking plate to the area that is to be suspended. Parking is then not permitted in the bay for any reason or period of time, however brief. The signs relating to this suspension were sited in accordance with the regulations. Upon reviewing the Civil Enforcement Officer's (CEO's) images and notes, I am satisfied that sufficient signage was in place and that it meets statutory requirements. Whilst I note that the signage may have been obstructed by a large van and generator at the time, please note, it is the responsibility of the motorist to locate and check the time plate each time they park. This will ensure that any changes to the status of the bay are noted. I acknowledge that your vehicle possessed a RingGo session at the time, however, this does not authorize parking within a suspended bay. Suspension restrictions are established to facilitate specific activities like filming or construction, therefore, we anticipate the vehicle owner to relocate the vehicle from the suspended area until the specified date and time when the suspension concludes. Leaving a vehicle unattended for any period of time within a suspended bay, effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN. Finally, the vehicle was left parked approximately 5 metres away from the closest time plate notice. It is the responsibility of the driver to ensure they park in a suitable parking place and check all signs and road markings prior to leaving their vehicle parked in contravention. It remains the driver's responsibility to ensure that the vehicle is parked legally at all times. With that being said, I would have to inform you, your appeal has been rejected at this stage. Please see the below images as taken by the CEO whilst issuing the PCN: You should now choose one of the following options: Pay the penalty charge. We will accept the discounted amount of £65.00 in settlement of this matter, provided it is received by 10 June 2024. After that date, the full penalty charge of £130.00 will be payable. Or Wait for a Notice to Owner (NtO) to be issued to the registered keeper of the vehicle, who is legally responsible for paying the penalty charge. Any further correspondence received prior to the NtO being issued may not be responded to. The NtO gives the recipient the right to make formal representations against the penalty charge. If we reject those representations, there will be the right of appeal to the Environment and Traffic Adjudicator.   Gee st pdf.pdf
    • Nationwide Building Society has launched an 18 month fixed-rate account paying 5.5%.View the full article
    • Well done.   Please let us know how it goes or come back with any questions. HB
    • Incorrect as the debt will have been legally assigned to the DCA and they are therefore now the legal creditor. Read up on debt assignment.   Andy
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help please! bad vodafone signal


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Hi everyone I have had a Vodafone contract for 17 months now and for the past 2 and a half months I have had little to no signal. Ive been ringing every couple of days but unfortunately its getting to a point where I feel im being fobbed off. I just recently began adoption proceedings and I have missed calls from social workers. Im paying 29 a month for a useless machine. I would owe hundreds if I cancelled my contract and went to 02 and I just need advice

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Hi tealgirl6

 

Welcome to CAGlink31.gif

 

On this site we have a very successful vodafonelink3.gif Rep (Lee) operating here.

 

 

We advise you to follow this method to alert them to your thread:

 

 

To get this looked into further could we please you ask you to email HERE with the details quoting the code WRT135 - CAGlink31.gif Forum in the subject line

 

 

Once sent you'll receive an automated reply with a reference number.

 

 

To ensure that it reaches Lee could you update the thread with this and he'll get back to you as soon as he can?

 

Could you kindly let us know in detail the outcome in this matter once it's been resolved.

 

CAG

 

DX SITETEAM

 

Thread moved to correct forum.

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It wont let me submit an email ive typed everything in 4 times the site says they are unable to take emails

Is there any way the vodafone rep can get in touch

 

Please use this e-mail address instead of the above.

 

[email protected] ( No Spaces)

 

Quote this reference in the subject line - "WRT135 – CAG Forum"

 

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Hi Seanna,

 

I'm sorry to see the problems you're having with the network in your area.

 

Please take a look at our network troubleshooting guide and follow the steps.

 

If you're still having problems after trying this, we can look into everything further.*In order for us*to do this,* please resubmit the contact us form and include all requested information.

 

Many thanks

 

Jenny

Social Media Comms

 

Vodafone Limited

Vodafone HQ, The Connection, Newbury, Berkshire, RG14 2FN

Registered in England No 1471587

This is the email I got today....I've already checked network etc and submitted this form a lot see...told you I was being led round in circles

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I marked the email "for the attention of Lee" and the reply I got back was the same email as before with the girl who wrote the emails name in red....seems like I'm still stuck

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Had zero signal yesterday rang 191 last night they said it would be fixed by 2pm this afternoon had no signal all day until I went into belfast city centre got home rang 191 and the advisor talked at me for 20 minutes saying there was another fault that will be fixed by 6pm tonight but I wont see if its worked for 3 working days...this has been going on since february 10th...at my wits end

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Hi tealgirl6

 

As soon as Lee contacts you, explain this to him, it sounds like the service has been poor and you are due a credit on your account as well as a reliable signal.

 

Had zero signal yesterday rang 191 last night they said it would be fixed by 2pm this afternoon had no signal all day until I went into belfast city centre got home rang 191 and the advisor talked at me for 20 minutes saying there was another fault that will be fixed by 6pm tonight but I wont see if its worked for 3 working days...this has been going on since february 10th...at my wits end
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I still have had no contact from lee. I've had little to no signal and have rang up several times and I keep being told to use GSM which I am. I missed 2 phone calls regarding my adoption application, just off the phone in tears feel like I'm going in circles. ..would love to cancel my contract but would cost a fortune

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Hi teagirl6

 

That is disappointing, sorry about the important missed calls. They normally let us know when they aren't going to be around. They work for Vodafone and assist their customers on this site.

 

I still have had no contact from lee. I've had little to no signal and have rang up several times and I keep being told to use GSM which I am. I missed 2 phone calls regarding my adoption application, just off the phone in tears feel like I'm going in circles. ..would love to cancel my contract but would cost a fortune
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Hi teagirl6

 

Write a Formal Letter of Complaint mark it as such. Explain what's happened (last 2.5 months - no signal, missed important calls - adoption, it's hit and miss if you can get a signal, making payments without a proper service), how they have let you down (numerous calls to customer service - no resolution) and what you want them to do (credit account, cancel contract as it's a very important time - adoption - you need a reliable service).

 

Send it to:-

 

Mr Jeroen Hoencamp

Chief Executive

Vodafone UK

[email protected]

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