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Jen Vodafone Company Rep

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  1. Hi apple80, Lee's currently out of the office, so I'm replying on his behalf. I’m pleased to see this is now resolved - I’ve passed your thanks onto Lee. Thanks, Jenny Vodafone UK
  2. Hi yesilgozlerim, Lee's currently out of the office, so I'm replying on his behalf. This happens if the routing code isn't entered correctly. What's the email reference number (this will look like [#8936695])? I'll try to find it. Thanks, Jenny Vodafone UK
  3. Hi guys, aero_G - Apologies for the delay in getting back to you. I can see we’ve received your reply so we’ll be in touch as soon as we can. The GodMother – If you’re still having problems with this, email me with via the Contact us form here and quote the code WRT135 - CAG Forum in the subject line. Once sent, you'll receive an automated reply with a reference number. Post back with this and I’ll check I've received it. Thanks, Jenny Vodafone UK
  4. Hi gloomferret, Lee's currently out of the office, so I'm replying on his behalf. I can see we’ve got your reply and we’ll be in touch as soon as we can. Thanks, Jenny Vodafone UK
  5. Hi SLo233, Lee's currently out of the office, so I'm replying on his behalf. I replied to your email on 17 September. Please get back to us with the requested info and we can look into this further. Thanks, Jenny Vodafone UK
  6. Hi Big Drew, Yes we can still look into this for you even if it’s from three years ago. Once you’ve emailed, post back here with your email reference number (this will be sent in an automated reply) and I can check we’ve got it. Thanks, Jenny
  7. Hi bluebirdtr, I'm sorry to see what's happened. I've tried to call you this week. If you still need help with this, let me know. Thanks, Jenny
  8. Hi Big Drew, Lee's currently out of the office so I'm replying on his behalf. If you can get in touch with us by following the instructions in the post above, we can look into this further. Many thanks, Jenny Social Media Comms Vodafone UK
  9. Hi AUTOBOT, I’ve got your email and will be in touch as soon as I can. Thanks, Jenny Social Media Comms
  10. Hi misfit86, I can see your email in our inbox so I’ll be in touch as soon as I can. Many thanks, Jenny Social Media Comms Vodafone UK
  11. Hi tealgirl6, I can see that we replied to your email on 6 May. If you’re still having problems, please get in touch by following the instructions in the email Many thanks, Jenny Social Media Comms Vodafone UK
  12. Hi stilettonails, Lee's currently out of the office and so I'm replying on his behalf. I can see your email in our inbox and I’ll be in touch as soon as I can. Thanks, Jenny Social Media Comms Vodafone UK
  13. Hi Hardeep, I’ll chase this and get in touch as soon as I can. Thanks, Jenny Social Media Comms Vodafone UK
  14. Hi Ten Yards, I’m sorry to see what’s happened. So that we can look into this, please get in touch using the link posted above. Please make sure the code WRT135 - CAG Forum is quoted in the subject line. Thanks, Jenny Social Media Comms Vodafone UK
  15. Hi KC100, I’m sorry to see what’s happened. So that we can look into this, please get in touch using the link that dx100uk has posted above. Once you’ve sent the email, you'll receive an automated reply with a reference number. Please update the thread with this and I'll check we’ve received it. Thanks, Jenny Social Media Comms
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