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    • Your point 4 deals with that and puts them to strict proof .....but realistically they are not in a position to state that within their particulars they were not the creditor at the time of default but naturally assume the OC would have...so always worth challenging and if you get a DJ who knows his onions on the day may ask for further evidence from the OC internal accounts system. 
    • I see, shame, I think if a claim is 'someone was served' then proof of that should be mandatory. Appreciate your input into the WS whenever you get chance, thanks in advance
    • Paper trail off the original creditor often confirms the default and issue of a notice...not having or being able to disclose the actual copy or being able to produce a copy less so. Creditors are not compelled to keep copies of the actual default notice so you will in most cases get a reconstituted version but must contain accurate figures/dates/format.     .    
    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • AMEX and TSB the 2 Creditors who you need to worry about the least, ever!  Just stop paying them and forget about it, ignore all their threat o gram letters.  Only if, and with these 2 it's a massive if, you end up with a claim form you need to respond, and there will be plenty of help here.
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Lowell/carter and OH's HBOS Card & OD Debts


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Hi ,

 

my wife had an old Halifax account that she hasn't used in over 5 years (last used around Feb 2008) and

she accrued a debt of over £1400 on the credit card + £500 on overdraft.

 

The original debts were well below these figures but added charges

+ accrued interest on top, makes these figures as things stand.

 

 

We then left for Australia as part of my work, and only recently been back.

 

Fast forward now,

and the greed machine have been grinding away hard,

the latest company to have taken over is Bryan Carter LLP (no less !).

 

This outfit now sent a letter three weeks ago to my wife threatening court action and CCJs.

 

After reading few useful (always!) articles here,

I decided to CCA Bryan Carter (+ £1 as per law) and I was about to SAR Halifax.

 

To my surprise, Bryan Carter sent back a reply within 2 days, and they say:

 

"We thank you for your recent letter the contents of which we note.

If you require documentation under Consumer Credit Act 1974,

you may request this directly from our client with the appropriate fee".

In the meantime, please contact us with your payment proposals".

 

How can they chase this debt then if they cannot or do not hold any valid, relevant and original agreement?

 

What is the course of action in this case?

 

Thanks for your help and for reading this.

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has it been sold on? if not, they should've passed the cca request on but who did you make the payment out to? as they won't deal then they should return the 1£. ensure that they do and it is not used for any other purpose.

do the cca request re the cred card to the current owner, halifax?

there is also a request type letter re an o/d around.

Edited by Ford
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Hi

The response fron bryan carter exactly matches the oft guidelines on s77-79 requests.

 

 

In it they say if a dca is not the creditor they should either pass it on to the creditor

OR reply with details of who to send it to.

 

 

They must not however be deceptive and try to confuse the debtor.

 

I have seen a letter about overdrafts but not sure where it is.

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hello :)

yes, they usually should pass it on if just acting so long as the payment has been made out to the owner/their client. and if not, they should return the request as you say, with the payment.

yes, i saw a letter but can't remember where atm. i think andyorch has drafted one?

Edited by Ford
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you should of let sleeping dogs lie

 

 

get an sar off to haliprats ASAP.

 

 

if they've sold the debts to lowells [9/10 its them as they own carter now]

 

 

you're in for a bumpy ride proving she don't owe on the OD.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Here is a letter that I have used successfully against Halifax and their various goons about an OD

Dear Sirs,​

Ref: XXXXXXXX​

Under the provisions of The Consumer Credit (EU Directive) Regulations 2010 and also c.39 (s.74 (A&B) (VA)) CCA(1974) I wish to formally request a copy of the original overdraft agreement and relevant paperwork that you should be sending me annually, for the above numbered bank account with [enter bank name here].​

As I held what can only be regarded as an 'Agreed Overdraft', which has now reverted to an 'Unauthorised Overdraft' then the lending becomes regulated in line with c.39 Part VA (s.74) (s.1(b)) CCA1974 meaning the normal rules and CCA(1974) protection applies to this account.

You should be sending an annual reminder to me regards the overdraft, as well as copies of the original agreement made and an annual renewal form that contains the relevant prescribed terms that are clearly outlined in s.74(A)2(a,b,c,d,e). I highlight this provision for your perusal;​

s.74A(2)*The current account agreement must include the following information at the time it is made:

​(a) the rate of interest charged on the amount by which an account-holder overdraws on the current account or exceeds the pre-arranged overdraft limit,*

(b) any conditions applicable to that rate,*

© any reference rate on which that rate is based,*

(d) information on any changes to the rate of interest (including the periods that the rate applies and any conditions or procedure applicable to changing that rate), and*

(e) any other charges payable by the debtor under the agreement (and the conditions under which those charges may be varied).​

You should also be paying attention to s.74(B)(2) which reads, I quote;​

s.74B(2)*The matters referred to in subsection (1) are:

(a) the fact that the current account is overdrawn or the overdraft limit has been exceeded,*

(b) the amount of that overdraft or excess,*

© the rate of interest charged on it, and*

(d) any other charges payable by the debtor in relation to it (including any penalties and any interest on those charges).​

Therefore in line with the above, please could you send me what you should have been doing annually, to allow me to take whatever action I deem appropriate.

I trust that I have set out the position clearly and I await your response with the requested information.

​Yours faithfully,

Sign using a computer font

 

They may well come back with something along the lines of not covered by CCA blah blah and then I sent them this

 

Dear Sirs,

 

Ac: xxxxxxx Ref xxxxxxx

I refer to previous correspondence and in particular my request for information under the provisions of The Consumer Credit (EU Directive) Regulations 2010; and also c.39 (s.74 (A&B) (VA)) CCA(1974).

 

I formally requested a copy of the required documents that should have been sent to me annually by Halifax (HBOS) and am to date still awaiting such documents.

 

Until such time as I am in receipt of the requested information, this account cannot be enforced and remains in an unenforceable position because the basic underlying principles of legislation are being ignored. I attach a copy of my original request again, and hope that this time you'll take me more seriously and actually send out historical data as required within the legislative statute that is the Consumer Credit Act (1974).

 

I look forward to your response within the next 28 days with the requested information.

 

Yours faithfully,

Any opinion I give is from personal experience .

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  • 7 months later...

Hi All

 

I have recently received a letter from Bryan Carter Solicitors LLP,

with ref to their client: Lowell Financial Limited, and an outstanding balance of 1,416.24.

 

This is in response to my SAR to them about the credit card my wife had with Halifax in 2008.

 

She made payments and because we move to Australia that year, found it difficult to get payments out to them.

She then completely forgot about it.

 

The letter says "please find enclosed copy of statements of account and

agreement pursuant to your request for documents under section 78 as requested from our client"

 

It also says "It is our client's position that the outstanding balance remains lawfully due"

 

And it goes on to say

" We should be grateful if you contact us by 18th July with your payment proposals"

and ends with " should we not hear from you by this date, collection activity may resume"

 

Ok, now looking at the statements, the last payment made was 24/11/2008.

 

Therefore this is getting close to being barred. Just few months from it.

 

We don't really want to pay them as there are so many charges on there including

repayment cover, late fees, overlimit fee, letter fee etc.

 

What is the next step to do please.

 

Please help.

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Did you ever receive a copy of the agreement ?

 

If there are penalty/default charges, then these can be reclaimed. Do you know if there was any PPI on the account ?

 

This seems to be an extremely strange response to a Subject Access Request - which should have been sent to the Original creditor . Do you mean it was a response to your CCA request ?

 

Also, do you know for sure if the payments made in November 2008 were actually made by you, or are these the fees for the CCA/SAR request ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Just to clarify something, which I mentioned in my original post but actually does not relate at all here, which is that no overdraft is mentioned at all, and my wife can't recall for sure if she had an OD either...The debt is solely for the cc.

 

I am wondering what is this repayment cover charge on there? My wife can't recall if she signed anything to do insurance etc...

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Hi citizenb

 

Answers to your questions:

 

Do you mean it was a response to your CCA request?

==> Sorry, I think you're right.

 

Also, do you know for sure if the payments made in November 2008 were actually made by you, or are these the fees for the CCA/SAR request ?

===> The entry shows Payment rece'd - thank you -36.00

My wife can't recall this but the date is just before we left for Australia so looks

 

 

Did you ever receive a copy of the agreement

==> I have now been forwarded by Bryan Carter, but the CCA was sent to Lowell who returned my 1GBP originally.

However, the agreement has no signature on it of anyone - including my wife's!

It is a plain. Just says "Credit agreement regulated by CC ACT 1974@ and scribbled above this in pencil some numbers and the word "freds"

 

The agreement does say the parties are Halifax plc and Mrs xxx my wife's name and address. But no date or signature.

 

 

 

If there are penalty/default charges, then these can be reclaimed.

==> Yes, late fees, repayment cover, interest, overlimit, letter fee

 

Do you know if there was any PPI on the account ?

==> not for sure, but my wife can't recall this...In my view, most likely though :(

 

Thanks!

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sounds like the CCA is not signed and a recon?

 

yes repayment cover is PPI

 

time for some reclaiming

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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can you scan up the CCA?

 

**you can post up images/letters by this method immediately..you don't need 10 posts**

.

set your default scan page size to A4 less than 300DPI [150 will do]

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

'

BUT......

ENSURE: remove all pers info inc. barcodes etc

but leave all monetary figures and dates.

.

************************* ************************* *******

{DO NOT USE A BIRO OR PEN OR USE SEE THRU TAPE OR LABELS]

************************* ************************* ***********

.

DO IT IN MSPAINT.EXE or any photo editing program

goto one of the many free online pdf converter websites ...

http://freejpgtopdf.com/

http://www.convert-jpg-to-pdf.net/

..

if you have multiple scans/pics

put them in a word doc FIRST and convert that to PDF

or http://www.freepdfconvert.com/

or

use www.pdfmerge.com

 

convert existing PC files to PDF [office has an installable print to PDF option]

..

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

or use Primo PDF.

.

try and logically name your file so people know what it is.

though DONT USE BANK NAMES or CAG in the title

i'e Default notice DD-mm-yyyy

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

...

YOU DONT have to put a link to the attachment in the msg box..just upload it ..job done

you can click on your links to check them too!

.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Dx

 

Great to hear from you. You helped me so much in my other struggles.You're awesome mate!

 

By the way, when you say scan CCA, this is the credit card agreement right? There is 17 pages, inc 1 blank page.

 

Nowhere is there a box for signature, other than where it says I wish to purchase credit card repayment cover, I wish to purchase card care which are both UNTICKED, and underneath it says You Signature, which is blank!

 

Sorry if I misundestood. Thanks

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when was this taken out?

 

yes scan them up

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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when was this taken out?

==================

 

She got that credit card sometimes in 2004, going by the statement entry. Unfortunately, we couldn't take all the docs with us to Australia and thus don't have the original agreement.

The statements do show regular repayments - on time too.

 

Will try now to scan them up. Cheers

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then they'll need a signed CCA to enforce it.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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yep

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Hi Dx

 

Great to hear from you. You helped me so much in my other struggles.You're awesome mate!

 

By the way, when you say scan CCA, this is the credit card agreement right? There is 17 pages, inc 1 blank page.

 

Nowhere is there a box for signature, other than where it says I wish to purchase credit card repayment cover, I wish to purchase card care which are both UNTICKED, and underneath it says You Signature, which is blank!

 

Sorry if I misundestood. Thanks

 

Wow l have seen it all now a 17 page CCA. Must have made sure nothing was left out.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Well looking at it this must be a early 2004 card as the fees got changed in 2004 to £12.00 and these say £25.00.

 

Clause 7 is illegal as if you die unless you have assets they cant ask for payment

 

This looks to be 2 sets of ts and cs. the original set when card sent out, if they sent them, then a updated set when the £12 charges came into effect. As you are no doubt aware the no signatures mean they cant enforce in courts but this does not stop them trying now.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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  • dx100uk changed the title to Lowell/carter and OH's HBOS Card & OD Debts
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