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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
    • No! What has happened is that your pix were up-to-date: 5 hours' maximum stay and £100 PCN. The lazy solicitors have sent ancient pictures: 4 hours' maximum stay and £60 PCN. Don't let on!  Let them be hoisted by their own lazy petard in the court hearing (if they don't bottle before).
    • Thanks for all the suggestions so far I will amend original WS and send again for review.  While looking at my post at very beginning when I submitted photos of signs around the car park I noticed that it says 5 hours maximum stay while the signage sent by solicitor shows 4 hours maximum stay but mine is related to electric bay abuse not sure if this can be of any use in WS.
    • Not sure what to make of that or what it means for me, I was just about to head to my kip and it's a bit too late for legalise. When is the "expenditure occured"?  When they start spending money to write to me?  Or is this a bad thing (as "harsh" would imply)? When all is said and done, I do not have two beans to rub together, we rent our home and EVERYTHING of value has been purchased by and is in my wife's name and we are not financially linked in any way.  So at least if I can't escape my fate I can at least know that they will get sweet FA from me anyway   edit:  ah.. Sophia Harrison: Time bar decision tough on claimants WWW.SCOTTISHLEGAL.COM Time bar is a very complex area of law in Scotland relating to the period in which a claim for breach of duty can be pursued. The Scottish government...   This explains it like I am 5.  So, a good thing then because creditors clearly know they have suffered a loss the minute I stop paying them, this is why it is "harsh" (for them, not me)? Am I understanding this correctly?  
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Kwikfit MOT


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Hi all

 

Took my car to kwikfit on wednesday for mot, as I was leaving work early colleagues asked why ?

 

I told them and when I said I using kwikfit or [edited] known to them they told me it would fail !

 

No way my car has never had any problems and my regular mechanic looks after it very well (I'm working away from home at moment)

 

Kwikfit did the mot FAIL !!?? On what I asked

1/ front brake excessively fluctuating

2/ exhaust emits excessive smoke

They could rectify for re-test for as little as £330

Then they said I desperately needed 2 back tyres.

Funny the things they deal with eh ?

 

Oh, he also said I need to go back there to have the re-test for £17.50 if I have the work done elsewhere !

 

I told them what I thought and I'd heard the horror stories and left, had another mot this morning at another garage, the fella said 'no problems whatsoever, great little car and well looked after'

 

I now have just written the mot fee off from kwikfit, I spoke to my regular mechanic on the phone who said he gets at least a dozen cases every year saying the same things about them.

 

I am letting as many folk know as possible in the hope they are boycotted.

Edited by honeybee13
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Is this just your local Kwik Fit or multiple ones? I very much doubt it's all of them.

 

I personally had my wife's Aygo tested a year ago and they phoned to say it's fine, just the wiper blade needed changing but they will put it through a free retest if we want them to put a new blade on. It was blatantly broken and the price for a new one was standard for what it was. So in my experience they are just fine. But that's the point - everyone has their own experiences... maybe your local one needs reporting to the top dogs at Kwik Fit? Does anyone know if they work on a franchise basis? Or maybe it's just the management and/or staff there that are particularly poor?

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Does anyone know if they work on a franchise basis? Or maybe it's just the management and/or staff there that are particularly poor?

 

Kwik-Fit are not franchised, the original poster should put in a complaint to the areas operation's manager, his poster and contact details should be displayed behind the counter at the center he attended for his MOT.

 

Failing this, contact Kwik-fit head office and complain about overselling.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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Help keep it up and active, helping people like you.

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Its not my local one as I'm away working and couldn't use my regular garage, who, if had said it will cost £750 I would have paid as I trust him.

just look at a few more threads below and there's a regular pattern going on with them.

They are a disgrace and I for one will post on every forum I use to get folk to boycott this company.

My car is serviced regularly and the brakes checked before I went away working as its in Scotland and I live in England, there is also no undue smoke whatsoever emitting from the exhaust.

Everyone Ive spoken to since have all heard of someone having a bad experience with this tacky outfit, I wont be fooled again.

As I say, it only cost me £35 and now the car has passed at a reputable garage who actually came recommended after my intial plight.

Edited by ims21
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Hi Lecter,

 

We are sorry to hear about this and we'd like to look into this for you. Please email [email protected] with your vehicle registration number and the Kwik Fit centre you visited and we will ensure this is looked in to.

 

Kind regards,

Kwik Fit Customer Service

[email protected]

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Hi Lecter,

 

We are sorry to hear about this and we'd like to look into this for you. Please email [email protected] with your vehicle registration number and the Kwik Fit centre you visited and we will ensure this is looked in to.

 

Kind regards,

Kwik Fit Customer Service

[email protected]

 

H'mmm not the most prolific of CS reps here ;) lol

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Hi Lecter

 

We're sorry to hear you are having trouble emailing us. Are you trying to add any attachments to the email at all? If so, the file size may exceed the limit. Please try again or complete our online customer comments form via the contact us section on our website http://www.kwik-fit.com/customer-comments.asp

 

Kind regards,

Kwik Fit Customer Service

[email protected]

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Find out where your local council MOT testing station is. They will give you an honest MOT as they do not do repairs. Companies like Kwikfit use cheap MOT's as a means to get you in then find reasons to charge you more.

 

If you think Kwikfit have acted unfairly regarding your MOT you need to report it to VOSA. Give them a call on 0300 123 9000

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I take it everything is ok now the mot was passed by a reputable garage ?

The bloke at kwik-fit said I'd have to go back there !!

Anyway as I said earlier, it shows passed on the official government site.

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  • 1 month later...

I would be very interested to know whether Kwik fit customers services team have gotten back to you or whoever it has been passed onto. Perhaps if you have a reply and or think the complaint/problem is resolved you could post the response on here. Likewise if they offered you compensation or made further suggestions. I think replies/resolutions would be extremely useful

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  • 1 month later...

never trusted kwikfit not since mums MOT

 

they put down as an advisory that the brakes were worn down and needed replacing

they then tried to say that she needed them doing right away as it might not be safe to drive for long

 

they wernt best impressed when i went in and questioned this as i had put brand new disks and pads on the month before

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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  • 1 month later...

Ideally what you should have done is appeal the MOT result with VOSA. They would then organise one of their testers to test your vehicle, normally at the station which failed it and in the presence of the named tester when possible. This would probably end up with the tester having to be re-assessed and if VOSA see fit they could remove the stations licence until re-training had been completed.

 

Trouble is, this takes time and effort that most people wont want to do.

 

Personally I never leave a car unattended for an MOT. Surprising how few fails I get when I spectate and I do run a small fleet of cars and am forever buying 'new' cars for the collection. Also look for stations (not just council) that only do MOTs. They have no incentive to fail stuff thats a bit marginal whereas a chain like Kwik-Fit will fail anything a bit marginal in an effort to get the repair work.

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  • 1 month later...

Hi

 

 

I know exactly what you mean. My son booked in my car to have 2 new front tyres and an Mot on Monday, took the car at 8am as they said, but when I arrived they told me they didn't open until 8.30!!!

My car is a Honda type R and 4yrs old. They said the car failed its Mot because the lights were HDs and were against the law which by the way changed in June 2013??? We explained the lights were factory fitted and we had never replaced them, they said they had to be replaced and that was that.

I paid the bill and said I would take the car somewhere else to be looked at. When I went to my local garage and explained what had happened at kwik fit, I was told they were talking utter rubbish. I had the car put through another Mot and it passed. I think kwik fit are just out to make money any way they can.

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