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KwikFit Official Customer

Customer Service Rep

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Please help the CAG

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  1. Good morning Efficated, We are sorry to hear about your experience and apologise if you have not received an acknowledgement of your complaint. We would like to look into this further for you. Please can you email us at [email protected] with the following details to enable us to investigate further. - Your full name - Your vehicle registration - The location of the Kwik Fit centre visited Please mention this forum and your username in your email to help us identify you. Thank you Kwik Fit Customer Services Team
  2. If the OP has not already made contact, the quickest way of getting in touch with us is to email full details of the issue including the Kwik Fit centre you visited, the vehicle registration and a contact telephone number to [email protected] Our team will then liaise with the relevant area manager to investigate further and will be in touch. Thank you. Kwik Fit Customer Services
  3. Hi JLAW, We are sorry to hear about your experience at our Consett centre and will certainly look into this for you. If you have not already done so, please send full details to [email protected] and our customer services team will investigate further. Thank you. Kwik Fit Customer Services
  4. Hi deemi786, This is to confirm that we have received your letter of complaint and the customer services team and area manager are currently investigating further. A member of the team will be in touch with you in due course to discuss further. In the meantime, thank you for your patience. Kind regards, Kwik Fit Customer Services
  5. Hi Wrath, You can email us at [email protected] Kind regards, Kwik Fit Customer Services
  6. Hi WrathofKain, We would like to look into this further for you but require some details to identify your vehicle and any correspondence the team has already had with you to date in relationship to this matter. Please can you provide your vehicle registration number and the Kwik Fit centre that you visited. If you would prefer not to post this information here, please send us a private message. Kind regards, Kwik Fit Customer Services
  7. Hi Havinastella, We're sorry to hear about this, if you would like to get in touch with us regarding this please e-mail [email protected] Kind regards, Kwik Fit Customer Services
  8. Hi, We are sorry to hear about this and we'd like to look into this for you. Please email [email protected] with your vehicle registration number and a contact telephone number and we will ensure this is looked in to. Kind regards, Kwik Fit Customer Service [email protected]
  9. Hi there, We're sorry to hear this. Can you please e-mail [email protected] with 'Consumer Action Group 23/1/14' in the subject line and provide your vehicle registration number so we can locate your logged complaint and take a look into this for you. Kind regards, Kwik Fit Customer Service Team [email protected]
  10. Hi there, The area manager tried to get in contact on Friday but the contact telephone number we have on file for you was directed to a voice mail inbox for a recruitment company. Could you please e-mail [email protected] with 'Consumer Action Group' in the subject line to confirm the best contact telephone number and a time in which to discuss this. Kind regards, Kwik Fit Customer Service Team [email protected]
  11. Hi there, We're sorry to hear about your experience at Kwik Fit. Apologies for the delay in contact from the area manager. Can you please e-mail [email protected] with 'Consumer Action Group' in the subject line and provide your vehicle registration number. We will locate your logged complaint and ensure that the area manager gives you a call as soon as possible regarding this. Kind regards, Kwik Fit Customer Service Team [email protected]
  12. Hi there we're sorry about the delay in response. Are you able to e-mail us again with your vehicle registration, a contact telephone number and 'consumer action group' in the subject line. We'll make sure this is picked up. Kind regards, Kwik Fit Customer Service Team [email protected]
  13. Hi Tracy, We're sorry to hear about your experience. Can you please e-mail [email protected] with your vehicle registration number and we will look into this for you. Kind regards, Kwik Fit Customer Service
  14. Hi James, We have received this and it has been logged and sent on to an area manager for investigation. Please be aware that it may take up to 3 business days for the area manager to get back in touch with you regarding this. Kind regards, Kwik Fit Customer Service [email protected]
  15. Hi there, We're sorry to hear about your recent experience at Kwik Fit. If you haven't already been in touch with us please e-mail [email protected] with the vehicle registration number and we will look into this for you. Kind regards, Kwik Fit Customer Service [email protected]
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