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    • Unsure what would be classed as appeal I first contacted the applicant then IAS. I am not aware I could appeal again as Bank state I was informed that is news to me. I would have to look through the paper work, I apologise I forget so much due to my caring duties wish I had quality time to get so much done. Will try and look tomorrow, appreciate everyone's time and input.
    • Regular savings accounts are accounts designed for savers who put money aside every month and reward them with a generous interest rate.View the full article
    • Hi, I've been reading the invaluable advice on this forum and reading about the problems with Evri and lost delivery of items.  From what I gather the initial steps after having exhausted every's own lost item claim process is to draft a Letter of Claim, I think it is called and to register with the government Money Claims.  I have got a login for Money Claims and have made an initial stab at the letter but I'm not certain I have got it right. Am I right to assume that having exhausted Evri customer service's claims process and having received the denial of any compensation because the laptop I was sending is on the non-compensatory list that my next step would be to send the Letter of Claim to them? Let me provide some basic details which I hopefully have addressed in the letter. I purchased a laptop through Amazon.co.uk which a business in Belfast sold refurbished laptops through.  They had a 30 day money back guarantee for a full refund if you have any issues with the laptop.  I have the invoice from Amazon showing the purchase.  On 27 April, 2024 before the end of the 30 day period I used their ParcelShop (inside a Tesco) to send the laptop back and have the tracking reference mentioned in the letter.  As mentioned in the letter there was they advised they could not give me or sell me any insurance because laptops are on the non-compensatory list so I just paid the normal delivery cost.  It was scanned as leaving the ParcelShop on 29 April and the tracking has been like that ever since.  After a 28 working day Evri claim process they gave the expected response that they could not provide any compensation and simply could not proceed with my claim. I was hoping to get some advice on whether I go ahead now and email this to Customer Services straightaway and should I send a hard-copy to the Evri address as well?  Or are there any steps I have missed out on first?  I believe 14 days is the reasonable period of time for them to respond so if I were to send it tomorrow, for example 12 June then I should expect a reply by 26 June, is that correct and fair?  And assuming they don't reply with a full refund then I would then go down the government Money Claims site to proceed with that? Sorry for all the questions, I want to make sure I go about it properly.  I'll continue to read through other cases on here so I can get an even better handle on the process. I attached a LOC, happy for any edits or updates that will make it even better. Thanks so much for anyone's help! Regards, Matt Evri letter of claim.docx
    • The date was 3 June. Get on MCOL now. The legal principle is that, even if you defence is late, if the other party hasn't requested judgement, then your defence takes priority and is accepted. You might be in time. When I say now I mean now.  Recently we had someone who was nine days' late and this was pointed out to them at 5:30pm.  They faffed around till 11pm.  When they went on MCOl they saw that judgement had been entered at 7pm. Every minute is vital. File the below standard defence if you still can - 1.  The Defendant is the recorded keeper of [motor vehicle]. 2.  It is denied that the Defendant entered into a contract with the Claimant. 3.  As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance.  The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner.  Accordingly, it is denied that the Claimant has authority to bring this claim.    4.  In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5.  The Claimant is attempting double recovery by adding an additional sum not included in the original offer.  6.  The Particulars of Claim is denied in its entirety.  It is denied that the Claimant is entitled to the relief claimed or any relief at all.
    • Hi friends,  I’m a bit worried I may have got confused with timings here. I thought I had 33 days from my acknowledgment to submit a defence but the date added above says 3/6/24.   have I missed the date?   if so how can I apply for an exception due to my disability and problems with deadlines and dates etc (ADHD)?   what should I submit as a defence?   I’ve had no reply from BW so far    just been back on MCOL and it says 28 days from service if I completed an acknowledgment of service so does that mean 28 days from that of acknowledgement (I.e. 16/5) which would make deadline for defence 14/6?   Thanks! Panicking here.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ANPR Ltd - Parking Charge notice **Appeal upheld at POPLA**


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Hi Everyone, I'm new to the forum and am struggling a bit finding my way around. I think I've just tagged myself onto someone else's thread and now can't find where I put my message!!....I'm very much a novice at this and don't understand any of the jargon.

 

Anyway, I'll start again. I've jus been issued with a Parking charge notice from ANPR Ltd asking for a payment of £100 for 'trespassing' on a car park in The Precinct, Lodge Drive, Culcheth which will be reduced to £50 if we pay within 14 days.

 

 

They state that they have a contract with the land owners to prevent 'such incidents'. We parked on car park at 6.30 last night for an hour.

 

All shops were closed and we thought that it would be fine to park there as there were a number of other cars there too. The notice said we went to the pub, so there must have been someone watching and issued the notice immediately we left our car there.

 

I'm going to go back to the car park today to see what the notice says and take a photo of it. I've noticed that you have said to other people to ignore the notice, but as my circumstance is slightly different, I wondered if I should ignore it too.

 

Any help or advice would be greatly appreciated.

 

Thanks

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It is best you have your own thread anyway, but for future reference - you should be able to see what posts/threads you have made or subscribed to by looking at your User Control Panel (identified as "User CP") at the top right hand side of the screen - near to the log out button :)

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:lol: It will take a little time to get used to things.. but you will :)

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Uploading documents to CAG ** Instructions **

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5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

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PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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If they don't want people parking there when the shops have closed (thereby causing no harm), then they should put a barrier at the entrance that can be dropped down at close of business.

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ANPR cant clasim anything for trespass as it isnt their land. If you respond to them, tell them this and say that you will only discuss the matter with the occupier of the land and no them. Ther was no-one watching, the company plonks cameras down on other peoples' land and rips off people who then visit said land. They probably know that there is a pub there so guessed that is where you had gone. You could ask them for a copy of their registration with the Information Commissioners Off ice that shows they are entitled to spy on people going about their lawful business on premises where they have no authority to be watching.

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  • 4 weeks later...

I have had them in the past, I haven't paid them any money, the last letter I got looked like a court action letter but it was like a practical's of claims letter, telling me how much with my name and which court but that was it about 2 years ago didn't scare me in to paying it look official but wasn't, you can do one yourself looks good but that about it.

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  • 1 month later...
got a letter today from ANRP saying I owe £100 if settled now then says £40 for debt recovery costs,£70 for preparing county court evidence setting out case and £135 for judgement enforcing officers fees PER HOUR !!

 

Was the one you got on the first of September a notice to keeper, and what did you do regarding it?

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Even if they win they wont get all the money they claim, they must be completely mad to think that they have a claim for such things. Their previous form is not good, no proper contract with landowner and terms that dont hold water so they havent gone further than scary letters and then pass your details on to debt Recovery Plus (plus what? they dont do anything) who write to you from their portakabin behind the pub.

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we were on a night out in culcheth and parked in a car park opposite the restaurant we were going in.

when we got back to the car there was a ticket on windscreen time of issue was about 2 mins after I parked there so it was obvious someone was in a car watching, it was a Saturday night at 19:46. apparently the car park is for the use of customers visiting shops across the road which were all closed at that time and not for the restaurant we were going in. there was no barrier and no charges displayed or anywhere to pay, there was ample spaces

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Appeal to ANPR they will reject and send you a letter like this!

 

http://www.consumeractiongroup.co.uk/forum/attachment.php?attachmentid=46935&d=1381940495

 

My reply on that thread!

 

Now see I told you they would be sneaky, they have asked you to write to them using the verification code. That code is date generated and is live for 28 days. Should you write to them and they delay their response it would put you outside the 28 day window. You now need to appeal to POPLA!

 

Explanation of the code here!

 

http://parking-prankster.blogspot.co...code-mean.html

 

An appeal to POPLA on the grounds of the claim not being a genuine loss will win.

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Hi Betty Boo here again. I ignored the parking charge notice that they sent me, but lo and behold, last month I got a letter demanding £50. I didn't pay but sent a letter that I found on your forum, basically saying that I didn't think I had a contract and that LDs werenot enforcable as were punitive. I asked, as letter stated, that they provide landowner details, copies of photographic evidence, diagram of where signs were placed etc, I don't remember on which thread I found the letter so probably have not explained what was in it very well. There was a lot of legal jorgon in it. In any case, I received another letter which completely ignored what I'd asked for and proceeded to spout off about what the numbering convention of their reference meant, and that I should admit liability. I ignored this letter, and have been sent another showing additional costs I will incur for debt collection agency and preparation of court papers. I responded to this saying not to contact me again unless through a court of law etc. and enclosed a copy of my original letter. I have kept copies of everything and when I find out how to attach them, I could send to you if necessary. Should I try to contact the landowner? Any advice would be appreciated.

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No, ignore them, they are desperate for you to worry about this and if you keep contacting them they believe that their threats are getting to you. If you want to write to anyone, write to POPLA quoting the reference number they gave you and when that bounces back it will prove that they arent following the proper protocols but their time to act will be ticking away and thus they would lose any argument by default

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Thanks for response. After their initial letter, I sent legal type letter (recorded delivery as advised on forum) which they have continuously ignored, Like Geoff, I got a letter on 1st October, quoting a 'verification number', which I ignored, then a week later a final demand. I then wrote back (I didn't quote their verification no.), sending a copy of my original letter, highlighted with all pertinent points (that was nearly the whole letter) saying that if they continued to ignore my request, I would complain to appropriate authorities, and would, if necessary defend their action in a court of law. I also said that I would have no further correspondence with them. Yesterday I received a 'letter of intent' saying that the debt of £140 would now be passed to H&S Litigation Services. We checked this out on internet and they appear to be the same people as ANPR, just another guise. When I write to POPLA, should I enclose all the correspondence that has been generated so far? I have letters I sent on my computer, but don't know how to attach them. I can't attach theirs, but I'm sure you've seen them all countless times as they are just standard letters.

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