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    • Hello all,   I ordered a laptop online about 16 months ago. The laptop was faulty and I was supposed to send it back within guarantee but didn't for various reasons. I contacted the company a few months later and they said they will still fix it for me free of charge but I'd have to pay to send it to them and they will pay to send it back to me. The parcel arrived there fine. Company had fixed it and they sent it via dpd. I was working in the office so I asked my neighbours who would be in, as there's been a history of parcel thefts on our street. I had 2 neighbours who offered but when I went to update delivery instructions, their door number wasn't on the drop down despite sharing the same post code.  I then selected a neighbour who I thought would likely be in and also selected other in the safe place selection and put the number of the neighbour who I knew would definitely be in and they left my parcel outside and the parcel was stolen. DPD didn't want to deal with me and said I need to speak to the retailer. The retailer said DPD have special instructions from them not to leave a parcel outside unless specified by a customer. The retailer then said they could see my instructions said leave in a safe space but I have no porch. My front door just opens onto the road and the driver made no attempt to conceal it.  Anyway, I would like to know if I have rights here because the delivery wasn't for an item that I just bought. It was initially delivered but stopped working within the warranty period and they agreed to fix it for free.  Appreciate your help 🙏🏼   Thanks!
    • As the electric carmaker sees sales fall and cuts jobs, we take a closer look at its problems.View the full article
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    • Hi Guys, well a year on and my friend has just received this in the post today, obviously a little scared so looking for more of your advice.  Letter from the NCC dated 1-May-2024 is as follows.......   Before deputy district judge Haythorne sitting at the national business centre, 4th floor st Kathrine's house Northampton Upon reading an application from the claimant  it is ordered that  1. The claim be sent to the county court at #### (Friends local Court) Because this order has been made without a hearing, the parties have the right to apply to have the order set aside, varied or stayed.  A party making such an application must send or deliver the application to the court (together with any appropriate fee) to arrive within seven days of service of this order.  If the application is one which requires a hearing, and a) the party making the application is the defendant: and b) the defendant is an individual, then upon filing of the application the claim will be transferred to the defendants home court.  In all other cases requiring a hearing the claim will be transferred to the preferred court.    As a result of an order made on the 1 May 2024, this claim has been transferred to the county court at ##### (friends local court) 
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Pre-enforcement visit


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Urgent help needed please.

 

I have a ccj for a HSBC CC for around £3500 with a Charging Order.

 

I got home last night to a card pushed through the door regarding a pre-enforcement visit.

 

What do i need to do? I'm really worried. I dont want this officer coming to my house.

 

I've tried to ring the officer but his phone is off. I left a message for him to call me back but i dont want him turning up at my house while i'm trying to deal with my baby

 

Thanks for any help

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Urgent help needed please.

 

I have a ccj for a HSBC CC for around £3500 with a Charging Order.

 

I got home last night to a card pushed through the door regarding a pre-enforcement visit.

 

What do i need to do? I'm really worried. I dont want this officer coming to my house.

 

I've tried to ring the officer but his phone is off. I left a message for him to call me back but i dont want him turning up at my house while i'm trying to deal with my baby

 

Thanks for any help

 

I'd leave another message stating that youll contact the police if he encroaches on your property again without prior permission.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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Urgent help needed please.

 

I have a ccj for a HSBC CC for around £3500 with a Charging Order.

 

I got home last night to a card pushed through the door regarding a pre-enforcement visit.

 

What do i need to do? I'm really worried. I dont want this officer coming to my house.

 

I've tried to ring the officer but his phone is off. I left a message for him to call me back but i dont want him turning up at my house while i'm trying to deal with my baby

 

Thanks for any help

 

Prior to this card, have you had other correspondence about this debt, asking for you to make payments ? Although they have the charging order, creditors will often want you to make regular payments, which will be deducted from the amount owing. If you ignore correspondence, it is possible a creditor could go back to court to ask for the property to be sold, to recover their debt.

 

Best not to ignore a creditor with a charging order, if you can make affordable payments towards a debt. Not an expert on creditors looking to force a property sale and hopefully someone will confirm or correct my comments.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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urm..

 

WHO is this card from

 

I BET its a no powers DCA!!

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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They've sent me letters asking for payments and i've asked them to provide me with details to set up a standing order/direct debit so i dont need to worry about it each month but they just ignore me. Doesnt say who the card is from just some bloke named Anthony on behalf of the Lewis Group. I thought my CCJ was with Howard Cohen though, are they part of the Lewis Group?

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T

They've sent me letters asking for payments and i've asked them to provide me with details to set up a standing order/direct debit so i dont need to worry about it each month but they just ignore me. Doesnt say who the card is from just some bloke named Anthony on behalf of the Lewis Group. I thought my CCJ was with Howard Cohen though, are they part of the Lewis Group?

 

Check your credit record to see if any other debts are listed.

 

If the HSBC debt is the only one you have, make sure that you have written evidence of asking for standing order or DD, in order to make regular payments. If you don't have any confirmation of posting the letters, it may be worth sending Howard Cohen a letter by recorded delivery, just referrring to previous correspondence asking about payment options and that you have not had a response.

 

As long as you can show that you have reasonably tried to deal with this and to make affordable payments, then I can't see a creditor looking to force the sale of the house, by applying to the court.

 

You don't have to deal with Lewis or anyone else on the doorstep. They should have written to you to advise of their visit and it was then up to you to advise them that you will only deal with matters in writing. This is a letter you can use when anyone wishes to visit you.

 

http://www.consumeractiongroup.co.uk/forum/content.php?410-LETTER-USED-WHEN-A-DCA-THREATENS-A-DOORSTEP-VISIT

 

Lewis I think are a separate company who act for many different companies.

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I've just spoke to them, it was a lady who said she needed £125 from me by the 18/6/13 to stop action on this. It will then be sent back every month for the same action if i dont pay installments. Told her i would pay it if it stopped action but that i would require banking details for a standing order. She said she would get back to me

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I've just spoke to them, it was a lady who said she needed £125 from me by the 18/6/13 to stop action on this. It will then be sent back every month for the same action if i dont pay installments. Told her i would pay it if it stopped action but that i would require banking details for a standing order. She said she would get back to me

 

Don't deal with anyone by phone. Ask for everything in writing only. You need to know through written evidence who you are paying and what the basis is that you are making the payments.

 

I think what has happened, is that the debt has been passed on and you should have been informed of this. Suggest sending a letter to Howard Cohen, if they were the ones that dealt with the charging order, asking what is going on and why no response to your letters has been received.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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I'll have to hunt out all my paper work regarding the charging order. I'm certain its relating to that as its for the same amount but as i said before i dont know where the Lewis Group fit in. I got in a complete mess a few years back but i've started to get back on track since having a baby as i dont want the stress. Just when i think i'm getting somewhere something like this rears its head! feel like i'm never getting out of debt sometimes no matter how hard i try

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scan that card up and one of the letters

 

this to me sounds either totally unrelated

or

even if it is related

 

no tinpot doorstepper from a dca or a fake/tame solicitor can do anything

it would be a COURT bailiff and they don't leave silly cards!

 

scan it up please

 

set your default scan page size to A4 less than 300DPI [150 will do]

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

'

BUT......

ENSURE: remove all pers info inc. barcodes etc using paint program

but leave all monetary figures and dates.

*********************************************************

{DO NOT USE A BIRO OR PEN OR USE SEE THRU TAPE OR LABELS]

try www.pdfescape.com TO BLANK STUFF,

*************************************************************

or

DO IT IN MSPAINT.EXE or any photo editing program

goto one of the many free online pdf converter websites ...

http://freejpgtopdf.com/

..

if you have multiple scans/pics

put them in a word doc FIRST and convert that to PDF

or use www.pdfmerge.com

 

convert existing PC files to PDF [office has an installable print to PDF option]

..

 

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

try and logically name your file so people know what it is.

though dont use full bank names or CAG in the title

i'e Default notice dd-mm-yyyy TSB

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

I'll have to hunt out all my paper work regarding the charging order. I'm certain its relating to that as its for the same amount but as i said before i dont know where the Lewis Group fit in. I got in a complete mess a few years back but i've started to get back on track since having a baby as i dont want the stress. Just when i think i'm getting somewhere something like this rears its head! feel like i'm never getting out of debt sometimes no matter how hard i try

 

You must only deal with this in writing. It is vitally important that you have paperwork that proves that you are dealing with it and therefore do not agree to anything by phone.

 

What is happening here ( I think ?) is that Howard Cohen or whoever did not want for whatever reason to deal with payments as you wanted to make them. Letters have then been ignored and at some point, it has been passed on to Lewis. If Lewis have been appoined to handle payments, they must put all this in writing, provide their standing order details and deal with this properly. It is no good just putting a card through the door and then phoning you.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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I think this is the same kind of rubbish that Motor Mile are trying on, e.g. Our agent will visit your property to assess your life style and to make an inventory of goods that may be sold to satisfy the debt'' absolute rubbish as dx says no authority what so ever.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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