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    • In short you never communicate with a Debt Collector, they have no power here at all. The snotty letter is only used to respond to a properly worded Letter Before Claim. The only time you would be recommended to contact the PPC is to send the snotty letter. You do nothing but keep the tripe they send you unless you receive a letter before claim.
    • Probably to do with the Creditor accepting the reduced payments claim as part of the IVA. - Thats my guess anyway.  As for the mount outstanding... 60k is incredible and im pretty sure a DRO wouldnt cover that much even after the new legislation.    For you @Alfy - Please stay headstrong and stop worrying. My viewpoint on debt with debt collectors is simple. You are a figure on a spreadsheet loaded into a database for them to run a collection cycle through.  They dont care about emotions or your situation, they just care about paying off their shareholders and trying to turn a profit.  They use varying tactics to increase the pressure on you to the point where you will break. People then fall for this an either cave in to DCAs before doing their own due diligence on the debts that are purchased or turn to IVAs like you have.    They are better ways to handle this and Im glad you feel better after a good nights sleep - I hope you can keep it up. 
    • Good afternoon,    I am writing in reference to the retail dispute number ****, between myself and Newton Autos concerning the sale of a Toyota Avensis which has been found to have serious mechanical faults.    As explained previously the car was found to be faulty just six days after purchase. The car had numerous fault codes that appeared on the dash board and went into limp mode. This required assistance from the AA and this evidence has already been provided. The car continues to exhibit these faults and has been diagnosed as having faults with the fuel injectors which will require major mechanical investigation and repairs.    Newton Autos did not make me aware of any faults upon purchase of the vehicle and sold it as being in good condition.    Newton Autos have also refused to honour their responsibilities under The Consumer Rights Act 2015 which requires them to refund the customer if the goods are found to be faulty and not fit for purpose within 30 days of purchase.    Newton Autos also refused to accept my rejection of the vehicle and refused to refund the car and accept the return of the vehicle.    It is clear to me that the car is not fit for purpose as these mechanical faults occurred so soon after purchase and have been shown to be present by both the AA and an independent mechanic.   Kind regards
    • Commercial Landlords are legally allowed to sue for early cancellation of the lease. You can only surrender your lease if your landlord agrees to your doing so. They are under no obligation even to consider your request and are entitled to refuse. You cannot use this as an excuse not to pay your rent. Your landlord is most likely to agree to your surrendering the lease if they want the property back in order to redevelop it, or if they wants to rent it to what they regards as a better tenant or at a higher rent. There are two types of surrender: Express surrender in writing. This is a written document which sets out the terms of the surrender. Implied surrender by conduct. (applies to your position) You can move out of the property you leased, simply hand your keys back and the lease will come to an end, but only if the landlord agrees to accept your surrender. Many tenants have thought they can simply post the keys through the landlord's letter box and the lease is ended. This is not true and without a document from the landlord, not only do you not know if the landlord has accepted the surrender, you also do not know on what basis they have accepted and could find they sue you for rent arrears, service charge arrears, damage to the property and compensation for your attempt to leave the property without the landlord's agreement. Unless you are absolutely certain that the landlord is agreeable to your departure, you should not attempt to imply a surrender by relying on your and the landlord's conduct.  
    • I had to deal with these last year worst DCA I have ever dealt with. Just wait for the constant threats of CCJ and how you'll lose in court and how they won't do mediation and they want the judge to question you with a load of "BIG" words to boot with the letter. My case was struck out in the end, stupidity on their part as I admitted to owing the debt in the end going through the court process was just a formality as they wouldn't let it drop despite me admitting the debt regardless. They didn't send the last part of the court paper work in so it ended up being struck out     .
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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3 mobile default have I got a case ?


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Hi I am new to the site and just wanted some advice.

 

I had a 3 mobile contract which I ended 3 years ago at the end of an 18 month contract.

 

I ended it by calling up and telling them that I was leaving and the reason was that their service was poor due to poor signal and problems with voicemails.

 

I then cancelled my direct debit and thought nothing of it but

 

I have since found out that I have a default for £82 which lowell have taken over and I have since paid in full.

 

I emailed 3 complaints and have had many conversations with them but they will not remove the default.

They are saying that the default is a true reflection of the account and that it was not logged that I ever called up complaining.

 

I disputed this and asked for all itemized bills over the duration of the contract which I have since received.

 

After looking over them I have found 2 calls made to them to make a card payment but nothing to 3 customer services

although I could have called from a landline but I don't recall.

 

My point is that I had spoke to them but I don't think they logged the calls which is their mistake.

 

They say that they have no logged calls from me but I can prove I have rang up on 2 occasions

and that they never logged the calls which highlights that they can make mistakes.

 

I also do not remember getting a default notice from them as at the time I was working away

and the letters may not have been passed on to me by my mother.

 

The default that is on my account is now 3 years old and I would really like it removed.

 

"Deep Breath"

 

After looking through all the numerous bills I have noticed another massive mistake on their part,

they have sent me some other persons phone bill with all their details on as well as all the persons call logs etc which I find very naughty.

 

So the question is with the above information do I stand a chance of getting this thing removed ?

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Stay off the phone.

 

You would certainly have a cause to complain to the ICO for their data breach, you need to enter their laughable complaints procedure and inform them of their epic fail in sending you someone elses data, they will probably ask for it to be returned, but contact the ICO first.

 

As for the default on your file, does it say 'settled'?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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The companys' error in sending you someone elses bill does not affect your bill or the quries on it.

The account is a service contract not a regulated credit agreement so DN is not needed.

I'm afraid this just goes to show that cancelletions by phone are not to be relied upon, many service agreements state cancellation in writting.

 

If you cancelled the DD before you received a final bill the default is correct.

Final Question, Answer No.

 

A plea for a gesture of '' good will'' might get the deafult marked satisfied but that's all.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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They say that the default will be marked as settled in the next 30 days. If I can prove I made calls to them via landline and they did not log the call will this help or am I chasing shadows.

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I feel hard done by after paying all 18 monthly payments and suffering the poor service from 3 all I have to show is a default.

 

I can understand that!! We all can fall foul of Ts&Cs especially in service agreements but the emphasis is always read what you are signing.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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They say if I prove I complained about the service they will look in to removing it but I never put it in writing at the time so looks like I have no chance.

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They say if I prove I complained about the service they will look in to removing it but I never put it in writing at the time so looks like I have no chance.

Yes you are correct.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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sar them.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Drew,

 

Your best hope would be to speak face to face to an authoritative person with the discretionary powers to remove the default.

 

They're being malicious if they don't, considering the damage the default can cause.

 

Good luck.

 

Richard.

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