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I dont know what exactly i should do.

 

QuickQuid was not reporting to the CRA correctly in whch I raised disputes and got in touch with both QQ and noddle. After a month of fighting, It seemed the QQ had finally sorted it and was up to date and had the right information( account balance, account status) until i received my new report just yesterday.

 

NOW even though my account with QQ is very much open and active, the CRA have informed me the account is closed and ' settled'

Even yesterday a manager at QQ confirmed my account was open and emailed me to say that too...

 

Other than raise disputes AGAIN and have sent emails to this manager asking for an explanation, what else can I do? Any ideas anyone?

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QQ have informed me that because I am on a repayment with them via direct debit, collection activity is not happening so therefore they update the account is ' settled' although if i chose to stop paying, collection activities would start and my credit file would change...i didnt think it happened like that !!

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Should be an Arrangement to pay marker AP Closed and settled is just that, they cant go changing it as they see fit as it is incorrect

IVA Entry Removed

Nationwide Default Removed

Nationwide Joint Account Default Removed

Natwest Default Removed

Blackhorse Car Finance Court Claim - Won

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The very last thing you need on file is a AP marker this has as much impact as a default on CRA files.

This is an unusual approach but there is nothing wrong with it and it is to your benefit.

 

The creditor chooses how and when they update files and this is actually a good method, also gives you the incentive to keep paying!!!

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It has the AR ( Arrangement to Pay) marker up until december 2012. Then as 01/01/2013 it is UC ( unclassified ) and got a ST underneath which is closed/settled!! and is now in closed account section of noddle...not open.

 

Account start date 11/07/2012

Account end date 01/01/2013

Opening balance £ 1,000

Repayment frequency Monthly

Status history

Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec

2013

UC

ST

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  • 2 months later...

Initially I had a loan with QQ for 800..which i could never pay back in the end, and after extensions and a default fee, apparently it went to 1012.

 

My default says It was £800 + one £12.00 default fee and no other interest or charges are accrued.

 

A manager at QQ stated i owed 1362 initially.., yet the reps say 1012, and the default says 800... which one am i to follow?

Im in repayment plan with them, and have about 11 months left to pay assuming i owe 1012..and have been paying on time since october.

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You go by the one on the credit file. Chances are they have added unlawful interest and charges on the account. Proof is that the default doesnt match the one they are saying.

 

Best way to check is either SAR them, or demand a FULL and itemised statement of account.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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My default says It was £800 + one £12.00 default fee and no other interest or charges are accrued.

 

...

Remember, you are dealing with a bad PDL. Take EVERYTHING they say with a pinch of salt.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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When requesting a sar, address it to the data controller at their registered office.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Correspondence Address: 483 Green Lanes, London, N13 4BS

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Im still in negotiation with QQ. I have offered a repayment plan but they are refusing. They just keep sending me texts to call them. I don't but I do respond by email. They have added £12 late fee charge. How often do they add this, does anyone know. It is almost like they are ignoring me on purpose so they can add more charges.

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I managed to sort my repayment plan using LiveChat, and the envelope box at the top if the chat box, u can out ur email address in and it sends a copy of ur chat to the email address....i spoke to a lady called Rachelle from the collections department.

 

Got mine down to 56 a month as my income was low.

 

May be better to do it that way, then get them to email u the repayment plan...

 

normally the 12 fee is a one off..

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Thank you. I have attempted to go on live chat but they have blocked me from using it. It says I need to contact them by telephone. I have spoken to them by telephone several times but we just go round in circles. At least by email I can show that I am not ignoring them and that I am genuinely trying to set up a repayment plan, which I am. I know what I owe so if they pile on charges etc, I will make a complaint and copy the world and his wife into my letters. I really want to start paying it off.

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Never talk to them on the phone...

 

OK so u keep emailing...give them about another 4 weeks...if nothing, report them to every authority going.

you can also try this guy...called pete, who is in the final resolutions team...png@q uickquid dot co dot uk if u get me x he SHOULD answer you within a few days.

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I actually spoke to someone on live chat just now and kept a copy of the conversation. I cant believe they have added £162 on top of what I owe. They want me to pay the £162 in 4 instalments but they want £750 in June. I am disputing the extra they have put on. I have sent a complaint email. I will forward a copy to Pete, thank you for that. How do you make your repayments?

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People advise against it, but i am using Direct Debit...they so cheeky tho, they tried to get me to give them the lomg number across my card...but for direct debits thy only need sort code and account number. For the 8 months they have been good....but this month they didnt debit my account even tho the money was there and has been for a few weeks, they reckon they attempted to take it today but they wont know for 2 woring days whether the DD failed or not...stupid.. so Ive just sent off for a Subject Access Request to see exactly what i owe n what they have on me..

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