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    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 3 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
    • The FSA has announced large fines against DB UK Bank Limited (trading as DB Mortgages) - DeutscheBank and also against Redstone for their unfair treatment of their customers.
      Please see the links below for summaries and full details from the FSA website.
      It is now completely clear that any arrears charges which exceed actual administrative costs are unfair and therefore unlawful.
      Furthemore, irresponsible lending practices are also unfair and unlawful.
      Additionally there are other unfair practices including unarranged counsellor visits - even if they have been attempted.
      You are entitled to refuse counsellor visits and not incur any charges.
      Any charges for counsellor visits must not seek to make profits. The cost of the visits must be passed on to you at cost price.
      We are hearing stories of people being charged for counsellor visits for which there is no evidence that they were even attempted.
      It is clear that some mortgage lenders are trying to cheat you out of your money.
      You should ascertain how much has been taken from you and claim it back. The chances of winning are better than 90%. It is highly likely that the lender will attempt to avoid court action and offer you back your money.
      However, you should ensure that you receive a proper rate of interest and this means that you should be seeking at least restitutionary damages - which would be much higher than the statutory 8%.
      Furthermore, you should assess whether the paying of demands for unlawful excessive charges has also out you further into arrears and if this has caused you further penalties in terms of extra interest or any other prejudice. This should be claimed as well.
      If excessive unlawful charges have resulted in your credit file being affected, then you should take this into account also when working out exactly what you want by way of remedy from the lender.
      You should consult others on these forums when considering any offer.
      You must not make any complaint through the Ombudsman. your time will be wasted, you will wait up to 2 yrs and there will be a minimal 8% award of interest and no account will be taken of any other damage you have suffered.
      You must make your complaint through the County Court for a rapid and effective remedy.

      http://www.fsa.gov.uk/pages/Library/Communication/PR/2010/120.shtml
      http://www.fsa.gov.uk/pubs/final/redstone.pdf
      http://www.fsa.gov.uk/pubs/final/db_uk.pdf
       
      http://www.fsa.gov.uk/pages/consumerinformation/firmnews/2011/db_mortgages.shtml
      Do you have a mortage arears claim to make? Then post your story on the forum here
      • 0 replies
cruzhughes

Welcome secured loans/charge - sold to Alpha/Prime -repo received - ***Claim Dismissed***

Recommended Posts

Hi guys massive advice needed.

 

I'll try and get to the point but this is so complex you would not believe.

 

Split up from wife in Jan 14 moved out she stayed in house due to the 2 kids.

Morgage solely in my name.

 

Went on credit report Nov 15 due to not being able to get a overdraft credit card or add a tablet to phone contract.

Couldn't access it for weeks due to many factors one my own fault did no realise I wasn't on electoral roll.

 

When I did get on it there was quite a bit of debt

not a huge amount but things I knew nothing of.

Signature forged etc.

 

One debt ended up in a CCJ, but I went to court and had it set aside.

I have not reported her for fraud due to the kids.

 

Lots of credit searches in her name to payday loan company's

many to a company called welcome finance.

 

Who had been calling me about a debt for a few months prior about a joint account .

Yet every time I went down local office when I found out where it was

no one would speak to me due to data protection.

There is nothing on experian tying me in with this debt no default, no loan account

 

Due to CCJ I contacted land registry to see if anything there

and a legal charge secured loan to progressive finance 2006 again not clue how.

 

Do some digging and welcome and progressive same company

. I email them for more info.

They tell me it's down to a secured loan I took out in 2008?

But the charge says 2006

 

I asked for further information on this? Such as a credit agreement.

As I have had no dealings with your company.

Other than a few phone calls regarding payments

 

when I went down to the local office in Merthyr and returned phone calls asking for more information

no one would speak to me regarding it or provide what I asked for.

I requested a CCA which the returned po and asked for my signature

 

I did not sign and told them they gave sent information before so I have no need to prove who I am

 

they emailed a credit agreement dated 2008 which looks like my signature

but you can barely make figures out.

 

After the 12 + 2 days were up.

I head office they were now in default and they had not provided me with what I'd requested

 

. I then received a sar.

I had a default notice asking for arrears from local office

, they were sent a debt dispute letter.

 

I had thank you for being a good customer

and local branch were moving in April 2016 heard nothing since

 

I look through sar there are blank pieces of paper with my signature on there are loans

some look like they are my signature some definitely aren't mine.

 

almost all have her and my signature loans are from 2001 to 2008

the last loan was for 30 grand and 39 grand interest on top 300 months?

 

There are call logs saying mr called in

was not me phone calls again not me

 

. But the handful of times I did ring or go down to get answers nothing logged

. Am bank statement in this sar are ex wife's.

 

There are some of my bank details for direct debits

I've checked my bank there were many payments to welcome.

No dockets of mine in there or proof of my wages at all.

 

There a piece of paper saying legal charge 2008 but it hasn't been registered with land registry.

 

There are statements and I have to admit when I left in 2014 I paid money to this company as she worked out who would paid what.

Stupid not to question but my head was in shed when I left. .

 

I have calculated that £20.6026 has been paid to loan since 2008

balance on then was £30,514.26 and still stood at £25,384.31 in July 15

 

no payments since jun 2015 cos I had already wised up by then

and thought why am I paying a debt that's hers.

 

The loan before this in 2006 you can't read figures on the fixed loan sum agreement

it looks like £429 a month.

 

on the contract and legal charge agreement it says £129.39 180 months

they all look like re writes but not all are that readable.

Plus they have overinflated house price in 2003.

Is this loan legal enforceable?

 

What can I do? Help??

Still haven't heard a pip out of welcome.

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So what is your actual problem?

You say there is no charge showing

And

Your CRA file is clear too

 

So......

Just the fact that you owe them?


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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The problem is my name looks like it's all over it.

 

I have had no dealings with this company until last year.

 

A charge in 2006 for one loan but the loan is 2008 is not registered with land registry.

 

I don't know what to do as regards to this loan I knew nothing about

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OK still trying to understand what you are writing

Its not too clearly explained

 

So there is a charge showing from 2006 against the home

 

I suggest since then everything has been refinanced lots of times??

 

So you want the charge gone?


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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I would like charge gone and there was only one loan after this it was taken out in 2008 (not by me) gone

and I'm unsure as to which steps to take on this.

 

I must add that I have paid off other debt that my ex wife took out.

 

But I am in no position financially to pay this off if they do come after me

Edited by cruzhughes
Needed to add more

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I suspect each and every loan has

ppi

numerous insurances on each one

and probably MIF too?

 

all of those are reclaimable at their int rate.

 

any chance you can scan each agreement up?

one multipage PDF document please only.

follow the upload guide


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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Not every loan since 2001 has Ppi

it totals around £14k

only one has Mif on.

 

Some medi care and some charges

 

I have spoke to fscs and I am waiting a pack in post.

 

I haven't admitted debt

but what my thoughts are here I that could be claimed back would it sort debt

I will try but not sure if you will read it cos it's very small

 

On iPad so don't think poss

 

Off to work now.

 

Will try later or in the morning

 

do you want every agreement from 2001 or the last 2

 

Think I've done them anything further you need to know just ask

 

08 loan.

 

More PDFs

 

Don't know how much the charge is for

 

land registry couldn't give me that info

and said to speak to progressive finance and

 

when I queried with welcome they said it cos of secured I took out in 2008.

 

I've posted all agreements( could you view them)

 

there are 2 other loans with Ppi on in sar 2001 and 2003

but no agreement to match

only loan history financial statement

 

The only statements in sar are from 2008 to 2015

.but i do loan history statements from 2001

 

Are these what you want? These are the first ones from 2001 I have lots more so will take a while

 

Fab thanks so much I'm uploading the last of the old loans and I'll update the loan 08 that's still outstanding in new thread. I've cropped loads cos it's more paper than info

 

Last loan in 2008 this is the one I calculated around 20 grand has been paid off

try 2.pdf

Edited by dx100uk
pdf's merged to one file - dx

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post every agreement up and statements if you have them.

 

the PPI would have rolled over certainly to the secured loan from the refinanced one into it.

 

how much is the charge for?

 

yep brill keep going

then when you are finished ill sort all the docs out

 

keep to one thread for now please


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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What's your verdict on all info I've uploaded??

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nothing yet too busy at present

you are second in the queue


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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That's fine just hope it's all ok and enough info

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can you redo pages 3+4 of this PDF

take clearer photos please

 

I cant complete the story without seeing the un rdacted bits

I need to see the full sheet of each statement and the numbers / accounts they refer too.

side/bottom numbers

if I send you via PM a secure email ad

can you send them all to me?


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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Yes thats not a prob

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thank you done

this is going to be interesting

I've spotted a few things already

but dates on agreements and clear scans of those are needed too


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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post the unredacted stuff via email not up here please


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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All done all 15 years of it!

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I noticed:lol:


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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I'm hoping you can make more sense of it than me

 

 

I've had it all since April when I disputed debt and then asked for a cca

they didn't comply

I then wrote back saying they were in default of my request and received the sar!! :-x

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its complex yes


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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If there's anything you need to know I'll try and help you out a bit but as you can imagine I knew nothing about all this so I'm stumped on a lot myself

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working on a very complex situation

you are not forgotten.

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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Ok thanks I know it's confusing.

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one thing that's becoming evidently clear...

 

there are SOOO so many agreements chaining together..

 

the overriding conclusion i'm coming too

is that through all their insurances over all the agreements..

Homecare

lifecare

PPI

MIF

 

that the total of all of those under a reclaim will far far exceed whatever you owe..

 

before I delve further

can we just confirm

there is no charge showing anywhere against any property?

and there are no accounts left on your credit file?

 

and its imply the worry that one day they might come after what they think you owe?


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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The only charge on my property that is registered with land registry in is 2006 is with progressive finance not the newest loan in 2008.

 

The first time I accessed my credit file was Nov 2015 and there was nothing on there to do with welcome finance

no searches and no outstanding loan in my name. Which is rather bizarre when I paid last payment in May 2015.

 

However my ex wife was associated with me on there and they had clearly done searches on her.

Want me to upload this info? .

I disassociated her. And nothing now mentioning them at all.

There's has been no change on that either.

I am still waiting for a pack off fscs.

 

 

How shall I proceed?

Yes I'm worried sick about it all.

But have not heard a pip since April after I sent a debt dispute letter and requested a CCA.

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