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    • "We suffer more in imagination than in reality" - really pleased this all happened. Settled by TO, full amount save as to costs and without interest claimed. I consider this a success but feel free to move this thread to wherever it's appropriate. I say it's a success because when I started this journey I was in a position of looking to pay interest on all these accounts, allowing them to default stopped that and so even though I am paying the full amount, it is without a doubt reduced from my position 3 years ago and I feel knowing this outcome was possible, happy to gotten this far, defended myself in person and left with a loan with terms I could only dream of, written into law as interest free! I will make better decisions in the future on other accounts, knowing key stages of this whole process. We had the opportunity to speak in court, Judge (feels like just before a ruling) was clear in such that he 'had all the relevant paperwork to make a judgement'. He wasn't pleased I hadn't settled before Court.. but then stated due to WS and verbal arguments on why I haven't settled, from my WS conclusion as follows: "11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. "  He offered to stand down the case to give us chance to settle and that that was for my benefit specifically - their Sols didn't want to, he asked me whether I wanted to proceed to judgement or be given the opportunity to settle. Naturally, I snapped his hand off and we entered negotiations (took about 45 minutes). He added I should get legal advice for matters such as these. They were unwilling to agree to a TO unless it was full amount claimed, plus costs, plus interest. Which I rejected as I felt that was unfair in light of the circumstances and the judges comments, I then countered with full amount minus all costs and interest over 84 months. They accepted that. I believe the Judge wouldn't have been happy if they didn't accept a payment plan for the full amount, at this late stage. The judge was very impressed by my articulate defence and WS (Thanks CAG!) he respected that I was wiling to engage with the process but commented only I  can know whether this debt is mine, but stated that Civil cases were based on balance of probabilities, not without shadow of a doubt, and all he needs to determine is whether the account existed. Verbal arguments aside; he has enough evidence in paperwork for that. He clarified that a copy of a DN and NOA is sufficient proof based on balance of probabilities that they were served. I still disagree, but hey, I'm just me.. It's definitely not strict proof as basically I have to prove the negative (I didn't receive them/they were not served), which is impossible. Overall, a great result I think! BT  
    • Seeking further advice now. The 33 days in which the defendant has to submit a defence expires at 16:00 tomorrow. The defendant has submitted an acknowledgement of service but looking to get the claim awarded by default in failure to submit the defence. This is MoneyClaim Online and can see an option to request a default judgement but believe that is for failure to acknowledge the claim within 14 days??  So being MoneyClaim Online, how do I request the claim be awarded in my favour?
    • Have to agree with the above Health and safety legislation is specific in that the service provider in so far as is reasonably practicable, the health, safety and welfare at work of all his employees and those not in the employ of the business. You claim is like saying you slipped in the swimming pool area while taking a dip. As rightly stated by by the leisure centre, a sports hall has dedicated equipment and you yourself personally have a legal obligation in mitigating danger or injury to yourself by taking account of your immediate surroundings. Where your claim will fail is if it is reasonable and proportionate to impose liability of the Leisure Centre? The answer has to be no.
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2 claim forms received today from Northampton County Court


loobie79
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Hi Andy,

Still a bit overwhelmed tbh. I have drafted a letter from the template that citizenb put on here for the credit card can I use that one for the loan too? And any chance you could put a link for the bank account template please.

Thank you so much for all your advice, I feel a little better today than I did yesterday.

 

Kind Regards

Loobie

Hi Loobie

 

Hope you have had time to digest and consider your position to which way you wish to deal with this.

 

I would advise you request the agreements (sec77/78) irrespective of the claim it may be useful for the future.

 

You have had a lot of information thrown at you in last 6/7 hours I understand it can be bewildering.:wink:

 

Regards

 

Andy

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Good Morning Loobie

 

Ok the template provided by CB is for Credit Cards and Personal Loans (sec 78 CC,s and Sec 77 for the loan) it is important to slightly alter the section you request the information under.

 

The CPR 31.14 request is for information should you decide to defend...let me know your intentions and I will provide links.

 

Regards

 

Andy

We could do with some help from you.

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Hi Andy, I think Im going to try and defend it. I have nothing to lose by asking them for this information really do I? So I would be greatful if you could provide the links please.

 

Also I have to amend the template already provided - Im not the brightest bulb as you have probably already gathered :oops:

 

Thank you

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Ok this is the CPR 31.14 for the summons re Overdraft:- Again print name and send recorded del (there is no fee)

 

CPR 31.14 Request (Overdraft and Credit Card)

 

 

Dear Sir,

 

Re: (Claimant's name) v (Your name) Case No:

 

CPR 31.14 Request

 

On (date) I received the Claim Form in this case issued by you out of the (Name) county court.

 

I confirm having returned my acknowledgement of service to the court in which I indicate my intention to contest all of your claim.

 

Please treat this letter as my request made under CPR 31.14 for the disclosure and the production of a verified and legible copy of [each of the following / the] document(s) mentioned in your Particulars of Claim:

 

1 The agreement and Overdraft Facility Agreement conformation and Terms and Conditions from that date. You will appreciate that in an ordinary case and by reason of the provisions of CPR PD 16 para 7.3, where a claim is based upon a written agreement, a copy of the contract or documents constituting the agreement should be attached to or served with the particulars of claim and the original(s) should be available at the hearing. Further, that any general conditions incorporated in the contract should also be attached.

 

2 The Demand/Termination Notice (Notice served under Sections 76(1) and 98(1) of the CCA1974 (Overdraft Content)

 

3.The Default Notice served under sections 87(1) CCA1974

 

4. Notices of Sums in Arrears under running account credit CCA2006 sec 86C

 

5. Statements of account from inception.

 

6. Notice of Assignment

 

You should ensure compliance with your CPR 31 duties and ensure that the document(s) I have requested are copied to and received by me within 7 days of receiving this letter. Your CPR 31 duties extend to making a reasonable and proportionate search for the originals of the documents I have requested, the better for you to be able to verify the document's authenticity and to provide me with a legible copy. Further, where I have requested a copy of a document, the original of which is now in the possession of another person, you will have a right to possession of that document if you have mentioned it in your case. You must take immediate steps to recover and preserve it for the purpose of this case.

 

Where I have mentioned a document and there is in your possession more than one version of that same document owing to a modification, obliteration or other marking or feature, each version will be a separate document and you must provide a copy of each version of it to me. Your obligations extend to making a reasonable and proportionate search for any version(s) to include an obligation to recover and preserve such version(s) which are now in the possession of a third party.

 

In accordance with CPR 31.15© I undertake to be responsible for your reasonable copying costs incurred in complying with this CPR 31.14 request.

 

If you require more time in which to comply with this request you must tell me in writing. You must tell me before the time for compliance with this request has expired. In telling me you require more time you must tell me what steps you have taken and propose to take in order to comply with this request and also state a date by when you will comply with this request. In addition your statement must be accompanied with a statement that you agree to an extension of the time for me to file my defence. Your extension of time must be not less than 14 days from the date when you say you will have complied with my request and you must state the new date for filing my defence.CPR 15.5

 

If you are unable to comply with this request and believe that you will never be able to comply with this request you must tell me in writing.

 

Please note that if you should fail to comply with this request, fail to request more time or fail to agree to an extension of time for the filing of my defence, I will make an application to the court for an order that the proceedings be struck out or stayed for non-compliance and a summary costs order.

 

I do hope this will not be necessary and look forward to hearing from you.

 

yours faithfully

 

Send the above recorded delivery to their Sols and retain proof of postage.

 

 

 

CPR 31.14 for Personal Loan

 

Dear Sir,

 

Re: (Claimant's name) v (Your name) Case No:

CPR 31.14 Request

 

On (date) I received the Claim Form in this case issued by you out of the (Name) county court.

 

I confirm having returned my acknowledgement of service to the court in which I indicate my intention to contest all of your claim.

 

[Prior to the issue of proceedings I had delivered a request for the production of the agreement mentioned in the Claim Form and on which you rely. That request was ignored][delete if no such request was delivered]

 

Please treat this letter as my request made under CPR 31.14 for the disclosure and the production of a verified and legible copy of [each of the following / the] document(s) mentioned in your Particulars of Claim:

 

1 the agreement. You will appreciate that in an ordinary case and by reason of the provisions of CPR PD 16 para 7.3, where a claim is based upon a written agreement, a copy of the contract or documents constituting the agreement should be attached to or served with the particulars of claim and the original(s) should be available at the hearing. Further, that any general conditions incorporated in the contract should also be attached.

 

2 the assignment*

 

3 the default notice*

 

4 the termination notice*

 

5 [any other documents mentioned in the Particulars of Claim]*

 

* delete if not mentioned in the Particulars of claim.

 

[Although your claim is for a sum which is not more than £5,000.00 and will in all likelihood be allocated to the small claims track for determination upon my delivering a defence, at this moment in time I have not delivered my defence and the case has not been allocated to a track. In consequence the provisions of CPR 27(2) are of no effect and you should not seek to avoid compliance with your CPR 31 duties by claiming otherwise]#

 

# delete if claim for a sum exceeding £5,000.00

 

You should ensure compliance with your CPR 31 duties and ensure that the document(s) I have requested are copied to and received by me within 7 days of receiving this letter. Your CPR 31 duties extend to making a reasonable and proportionate search for the originals of the documents I have requested, the better for you to be able to verify the document's authenticity and to provide me with a legible copy. Further, where I have requested a copy of a document, the original of which is now in the possession of another person, you will have a right to possession of that document if you have mentioned it in your case. You must take immediate steps to recover and preserve it for the purpose of this case.

 

Where I have mentioned a document and there is in your possession more than one version of that same document owing to a modification, obliteration or other marking or feature, each version will be a separate document and you must provide a copy of each version of it to me. Your obligations extend to making a reasonable and proportionate search for any version(s) to include an obligation to recover and preserve such version(s) which are now in the possession of a third party.

 

In accordance with CPR 31.15© I undertake to be responsible for your reasonable copying costs incurred in complying with this CPR 31.14 request.

 

If you require more time in which to comply with this request you must tell me in writing. You must tell me before the time for compliance with this request has expired. In telling me you require more time you must tell me what steps you have taken and propose to take in order to comply with this request and also state a date by when you will comply with this request. In addition your statement must be accompanied with a statement that you agree to an extension of the time for me to file my defence. Your extension of time must be not less than 14 days from the date when you say you will have complied with my request and you must state the new date for filing my defence.

 

If you are unable to comply with this request and believe that you will never be able to comply with this request you must tell me in writing.

 

Please note that if you should fail to comply with this request, fail to request more time or fail to agree to an extension of time for the filing of my defence, I will make an application to the court for an order that the proceedings be struck out or stayed for non-compliance and a summary costs order.

 

I do hope this will not be necessary and look forward to hearing from you.

 

yours faithfully

We could do with some help from you.

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right so i dont need to send postal orders for these?

 

is case number the claim number on the claim form from the court or the account number of the account listed?

 

and I send all three letters to the solicitor?

 

so sorry for all the questions :oops:

Edited by loobie79
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right confused again lol, the first one is for the overdraft on my bank? - is this correct? Correct

 

and as the credit card and loan are on one claim form do I just send one letter or two? One

 

Also it states in those templates that I contacted the courts but I havent do I do this now or as the date on them is 21st February do I have 14 days from yesterday as it says that the day of service is 5 days after the issue date? You will have by AoS very shortly IE 19 days from the date on the summons

 

Thanks again

 

Andy

We could do with some help from you.

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I recently posted the following for another poster who was undecided whether he had grounds to defend a claim:-

 

Defending any claim is like playing chess there is a process to follow.Vague Particulars of Claim entered..argument kept minimal ...less is best...less for you to find fault.So long as it complies with CPR 16 the court are happy.I call this testing the water to see what you will do.

Your initial response...you refute or agree anything not referred to is taken as acceptance and admittance by you the defendant.So your response will deal with what they claim and only what they claim...your response just as vague...now you are testing the water and see if they wish to proceed.

 

50% of claims are stayed if the defendants response is correct...do not forget 80% of claims are by way of assignment so its not the OP litigating...they know its pointless and not cost efficient to sue so they write it off and claim tax relief.

Not the debt buyers...but they can afford to submit an initial claim..they bought it for 10p in the pound so any litigation that is successful is good profit..and here on CAG we only see a snapshot so lets assume that 80% of claims are not defended...nice profit nice business.

 

Anyway I digress ......so to the 20% that do offer defence...this creates work and jeopardises their investment in that debt having to now pay further monies and even instruct council (in some cases) to process the claim.That 10p in the £1 now could become a break even trying to get judgment...with the obvious intention of a Charging Order to secure their investment.Not so profitable now.

 

So back to your draft...you have played your hand in one foul swoop and revealed all your argument/contentions that you could possibly offer...there is no surprises left along the way for the AQ or Witness Statement so they can now decide whether to proceed and take you on pay the AQ fee edge their bets with an application for Summary Judgment......game over you lose.

We could do with some help from you.

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Sorry Andy, it is the overdraft and credit card which is on one claim and the loan is separate, Ive just double checked on experian. So do I need now to send three? and for the case number do I put claim no from the court claim form or the account numbers?

 

Andy
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I will drfat a quick mix of CPR 31.14 for O/D and CC shortly... bear with me.

We could do with some help from you.

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Sorry Andy, it is the overdraft and credit card which is on one claim and the loan is separate, Ive just double checked on experian. So do I need now to send three? and for the case number do I put claim no from the court claim form or the account numbers?

 

 

On the CPR letters you use the Claim number which you can find on the claim - top right hand side of the form.

 

For the CCA requests you will use the account numbers .

 

:)

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Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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CPR requests in post ~30 now amended to suit your summons Loobie

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We could do with some help from you.

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right i have printed them off, so i dont need a postal order for these just send them first class recorded delivery to the solicitor named on the claim form- is this correct?

 

Correct and then wait.Watch the dates and acknowledge on time and then read... read ....and research.

 

Oh and if you wish you can also request a DSAR (£10) for all three accounts.This is separate to the court proceedings but will provide all data held.

 

Regards

 

Andy

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thank you so much for your help andy, im sure i will have lots more questions - my brain is frazzled already :(

what exactly do i need to read - and should i wait for a reply from them before I go down the DSAR route?

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Your consumer Rights...BCOBS..Civil procedure Rules and other posters threads in your position that have attained success...knowledge is power.

 

You can do the DSAR now they have 40 days to comply so sooner the better.

We could do with some help from you.

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Yes there is a template in the library and you only need make one request for all three accounts.

We could do with some help from you.

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Lloyds TSB

 

Data Subject Access Request Team

C57 Charlton Place

 

Andover

 

Hants

 

SP10 1RE

 

 

 

Or you can send it to their Head/registered office :)

 

 

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Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hi all, ive had a letter today from Restons Solicitors which reads as follows:

 

Dear Madam

Marlin Europe II Limited v Me

 

Please find enclosed a draft letter which purports to come from you but which is unsigned.

 

You will appreciate that we must ensure we are corresponding with the correct person and that anyone requesting information is entitled to receive it.

 

Please ensure that all documentation is signed failing which we will not acknowledge receipt nor provide any response.

 

Yours faithfully

Mr K Delves, Litigation Executive

 

What do I do now?

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They can insist on a SAR letter being signed.

 

You can sign this digitally or over a tamper proof strip.. or you can also sign over a grid of xx's as below.

 

XXXXXXXXXXXXX

XXXXXXXXXXXXX

XXXXXXXXXXXXX

XXXXXXXXXXXXX

 

What I dont understand is that if you ahve sent a SAR to Marlins, why Restons have responded ? This has nothing to do with any court case ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hi citizenB, this is for the cpr letters that andy drafted for me? He told me to send them to the solicitors, and I read not to sign these as they can use your signature for other purposes.

So I have to now resend with them signed?

 

They can insist on a SAR letter being signed.

 

You can sign this digitally or over a tamper proof strip.. or you can also sign over a grid of xx's as below.

 

XXXXXXXXXXXXX

XXXXXXXXXXXXX

XXXXXXXXXXXXX

XXXXXXXXXXXXX

 

What I dont understand is that if you ahve sent a SAR to Marlins, why Restons have responded ? This has nothing to do with any court case ?

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There is no requirement to sign a CPR request however to just get it sorted sign it and put a line through your signature.(make unique)

We could do with some help from you.

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