please can you help - worry over a RLP from Primark

[renegadeimp]

Im surprised that RLP wont open dialogue with us here to state why they consider their company legitimate. If they opened a discussion so we can see their exact reasonings, at least they couldnt say that we are giving out unprofessional advice, when theyve stated it themselves.

 

However, as in post #43 i very much doubt that would ever happen as they flat out lie.

[Mystic-lady]

Hi again...was hoping that I would never have to turn to this particular vein but low and behold after a long period of silence yet another letter arrived. Unfortunately I'm not able to scan as my scanner isn't currently working so have typed it out...and no the errors in grammar are not mine.. I've typed it out verbatim, so again my worries arise and headache starts again!!! PLEASE, PLEASE HELP???

 

Dear...........

 

 

Price Swap.............

 

 

We refer to the above matter and note that you still failed to respond.

 

 

We also note that you have published your case on the internet.

 

 

As we have not heard from you, and this matter therefore remains undisputed, the file is now being prepared to send to one of our agents which specialises in debt recovery, and undisputed claims for damages.

 

 

Contrary to what you may be advised on the internet, this is perfectly lawful and the OFT is aware of this procedure. You have been given ample opportunity to dispute the claim, but you have chosen not to.

 

 

We have been made aware of this misinformation you are advised such as reporting our agents to the OFT. The files passed to such agents are not consumer files. The OFT has no remit regarding such work. The OFT's remit is to regulate the regulated activities undertaken by such agents. This civil claim does not come under such regulation. In a letter from the OFT on 6th August 2010 the OFT wrote "Our analysis had led us to concur with RLP's decision that it does notrequire a consumer credit licence for the activities it carries out on behalf of retailers."

 

 

Similarly, we have seen the misinformation you were advised regarding instalment plans. We have simply advised that our client may be willing to allow you to settle the claim by way of instalments. This does not a mount to a consumer contract. Such permission does not fall within the remit of the OFT. Again, the OFT is aware that our clients offer this to Defendants. Indeed, if a County Court Judgment were obtained, or a Consent Order, it quite regular for the Court to approve or order settlement of damages by way of instalments.

 

 

It is noted that you do not seek to publish any defence to your actions either.

 

 

You have however alluded to circumstances which you believe may have affected you. Such circumstances might be relevant to the core principles which we have agreed with the Association of Chief Police Officers, and our client's own ethical principles. We are sure you will appreciate however that we cannot take into account unless you provide us with details and evidence.

 

 

You will also appreciate that we cannot take as fact, something which is posted on an anonymous blog. We must take steps to ensure that information we hold is accurate, and the internet is clearly not an accurate source for information.

 

 

If you are unsure how to respond, and you have still not sought legal advice, may we suggest that you visit our website and look at the Guide to Agencies. That may assist you should you wish to make representation in mitigation of your actions.

 

 

We have repeatedly urged to seek some proper legal advice. You have been given every opportunity to address your wrong doing. Regrettably, if we do not hear from you the file is going to be passed on to our recovery agent. If this matter is not settled, we will be recommending that the claim be issued in the County Court, which will incur additional Court fees, legal costs and interest.

 

 

We also have to advise you that should a claim be issued, your publications will be placed before the Judge.

 

 

We hope that this matter can now be resolved. The file will be placed on hold for a further 21 days, for you to seek some proper advice, consider your position, and either settle the matter, or advise us any mitigating factors which you have alluded to publicly.

 

 

Yours sincerely

 

 

 

Legal Department

 

Retail Loss Prevention Limited

[ims21]

More drivel from RLP who still maintain their bizarre position.

 

There is no debt so if anyone pitches up at your home tell them to do one.

 

RLP cannot initiate a claim, only the store can do that.

 

Their whinings become more fanciful by the minute.

 

A Judge would not be interested in their "placement" of internet stuff before him/her...he/she will only be interested in matters relating to the facts of the case and the law which RLP do not have on their side.

[dx100uk]

seen that exact letter here before

 

they think that pretending to send a doorstepper around

 

[who has NO LEGAL POWERS]

 

wil swing you!!

 

haha

 

no chance.

 

dx

[renegadeimp]

That oxford case really should have set a precedent.

[Faddy150]

Terrible grammar in that letter. One would assume that they just copy and paste the same old drivel in every letter they send. They pick and choose which paragraphs to insert? Surely not!

 

The Association of Chief Police Officers actually requested RLP to take down a reference they made to the ACPO on their website. Hilarious. RLP have nothing to do with ACPO.

 

Fear not. If they pass your case onto a 3rd party then good. If this 3rd party debt collector contact you they will be in breach of their regulations for pursuing a non-existent debt (a speculative invoice). Write them a quick note saying the above and they'll go away.

[Mystic-lady]

Hi there thank you so much for your response... whilst they contradict themselves in every letter they've sent and should they have sight of the internet and are able to use the information contained therein...how can they prove who's posted it if it's a communal computer etc.....whilst I appear very logical in most of my thought process on occasion they really do fail me?? Also, if they feel a Judge would be interested in information they RLP deem to be incriminating, why don't they use this for there evidence and information purpose???? HELP PLEASE?????

[renegadeimp]

What do you need help with? Youve already been given advice. IGNORE them and theyll go away. The reason they keep communicating with you is because they are reading this thread and they can see they are breaking you down with their BASELESS and EMPTY threats.

[Mystic-lady]

Oops! Just noticed having slated their grammar I've made a boob in trying to write something quick...my apologies for my stupidity! "Their evidence"

[Mystic-lady]

Just a thought. If it does go before a Judge can one counter sue for:-

 

a. theft by their security,

b. bullying,

c. intimidation,

d. harassment etc., etc...

[renegadeimp]

You can counter sue because they have no basis or legal right to a claim. This was proven in the oxford case. Thats why RLP trick DCA's into taking on the file, thus giving the illusion that a debt exists when it doesnt.

[Horsen]

Just a quick thought. RLP say don't believe the internet.Even their own site?????

[Mystic-lady]

Point Noted...

 

Yet again....thank you all who have taken the time to respond, truly and very much appreciated.

[caro]

You will also appreciate that we cannot take as fact, something which is posted on an anonymous blog. We must take steps to ensure that information we hold is accurate, and the internet is clearly not an accurate source for information.

 

 

So they want to put info in front of a judge that is anonymous and can't be taken as fact. Seems pretty daft at best and at worst a waste of court time.

 

They seem very keen to put you off reporting them to the OFT. Wonder why!!

[ScarletPimpernel]

That last letter is interesting only because it speaks volumes about the writer. Remember, bullies are bullies because they are inadequate, and doesn't that shine through in that letter?

[Mystic-lady]

:whoo:Again, I can't thank you all enough for your reassurance and support given to me...

 

I cannot praise you enough...

[andydd]

Clutching...at..straws....

 

RLP's continual spying, and I can think of no other word for it, stinks of desperation, individual's are fully entitled to seek legal advice wherever they want, why do RLP assume that a solicitor would give different advice from here ? Also note that they do not mention the obvious place for people on limited incomes..the CAB, that is because we all know their feelings towards that hard working organisation !

 

Letters in this vein are getting very close to being unlawful or allowing someone to counterclaim.

 

Andy

[ScarletPimpernel]

RLP know that people who come here for help will publish the letters they receive from RLP, and RLP seek to attack CAG through these letters. Utterly unprofessional, obviously, and a clear sign of the inadequate, bullying personalities involved, but no more than we should expect from an industry whose tactics the Law Commission described as 'aggressive and misleading'.

 

In my opinion, the letters reflect the grandiose sense of self-importance of the writer, their sense of entitlement and superiority, and their frustration at being unmasked as inadequate and a bully. Then we have the risible allusions to RLP being involved in crime prevention, and the references to relationships with police and ACPO that do not exist, the lies about criminal investigations and the fantasy that CAB orchestrated some sort of harassment campaign. The writer of these letters is desperate to be taken seriously, and clearly takes being ignored very personally. These behaviours tick lots of the boxes for Narcissistic Personality Disorder, which readers may like to Google.

 

The reality is that RLP is not some sort of crime-fighting agency with close links to the police; it is a small company operating from a back-street business centre in Nottingham..

 

I'm not expecting RLP's tactics to change anytime soon.

[Dublindel]

RETAIL LOSS PREVENTION - Lenton Business Centre Lenton Boulevard Nottingham NG7 2BY - 0115 970 6231

[andydd]

RLP know that people who come here for help will publish the letters they receive from RLP, and RLP seek to attack CAG through these letters. Utterly unprofessional, obviously, and a clear sign of the inadequate, bullying personalities involved, but no more than we should expect from an industry whose tactics the Law Commission described as 'aggressive and misleading'.

 

In my opinion, the letters reflect the grandiose sense of self-importance of the writer, their sense of entitlement and superiority, and their frustration at being unmasked as inadequate and a bully. Then we have the risible allusions to RLP being involved in crime prevention, and the references to relationships with police and ACPO that do not exist, the lies about criminal investigations and the fantasy that CAB orchestrated some sort of harassment campaign. The writer of these letters is desperate to be taken seriously, and clearly takes being ignored very personally. These behaviours tick lots of the boxes for Narcissistic Personality Disorder, which readers may like to Google.

 

The reality is that RLP is not some sort of crime-fighting agency with close links to the police; it is a small company operating from a back-street business centre in Nottingham..

 

I'm not expecting RLP's tactics to change anytime soon.

 

What a great post

[Mystic-lady]

Please, please, once again I ask all of you wonderful individuals who have helped me, a complete stranger, have guided, advised and helped me get to a point whereby I stupidly thought I could put my one "inexcusable, shameful and totally out of character moment" to rest....I took the advise to ignore/not respond to any of the previous letters/threats received and followed to the point whereby I finally started to relax and thought finally....but I was oh so wrong!

 

In this morning post I've received yet another letter only this time from a company named "scotcall" - informing me that as I have not responded/paid I have 7 days to pay them "scottcall". If payment is not received within that timeframe my case may go to court and be subject to not only the fine but all costs incurred as well, plus it could also affect me in other ways!!!!

 

As this letter looks so very officious - it has the logos of both IIP and CSA on the bottom, its truly driving me into the depths of despair!

 

I know I only have myself to blame as it was my own stupidity that got me into this situation but fear and shame for this one lapse that my thoughts have started to become so black and irrational...

 

Again, please, please can anyone help and advise me what/where/to whom should I go????

[renegadeimp]

Dont worry about them. They are the lowest of the low. Ignore them or simply send this.

 

Any liability to you or your client is denied. No further correspondance will be entered into.

 

Scotcall is just a dca that companies use when no other company will touch an account

[ScarletPimpernel]

There is no debt, so Scotcall have no business trying to collect.

 

They know this, so don't try very hard, because the 'we acted in good faith on the info supplied by our client' excuse doesn't wash once they're made aware of a dispute.

 

The good news is that I think you are nearing the end.

[Mystic-lady]

Ever indebted to you both for your latest response - not sure what I should do or best course of action ; send a letter as suggested by renegadiemp or just continue ignoring??

 

Sorry for my utter stupidity! (

[renegadeimp]

Both options work well. Its up to you how you want to proceed.