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    • Hi,   My friend was being bullied by a manager who kept saying that anonymous people were complaining about her, she is asian and the minority where she works, she raised concerns in her meeting that she felt it had something to do with her race and gets treated differently to the rest of her colleagues due to off the cuff comments previously made and was told by her manager that as a minority she has to prove herself more as a minority in life and thats unfortunately the way it is. Following on from this they’re were more anonymous complaints all revolving around her attitude when speaking to the anonymous individual(s), she then had a meeting with hr initiated by her managwe and expressed her concerns, no outcome was given as the hr person said it was informal and a week later she has been told that she is being made redundant, my question is there were no specific incidents mentioned and my friend is still confused exactly how this came about but suspects it’s her manager who has taken a disliking to her, is this lawful?
    • Thanks for advice . I have spoken to the ICO , and their opinion is that there “may “ be cause for complaint . In the first instance I should write to the hospital (CEO)citing GDPR, giving them 30 days to respond . If the response is not to my satisfaction , then back to the ICO to raise a formal complaint . The ICO also suggested copying in the GMC with the complaint , I feel at present that is one step too far , perhaps I will sit on that until I get a reply from the hospital.
    • Thanks ethel and stu007   Yes, we had the kerb double dropped so me and my partner can park off the road. Before , just had one, and idiot would park in middle of properties so couldn't fit two cars on road outside. Has been issued a good 3 or 4 PCNs for obstructing since done. Its the back of the car, sometimes as far as a wheel but has a long boot/bumper which hangs over, so its not fully over. Recently seems to be as far as can without getting a ticket.   CCTV - shall read up thanks. Oh also, when I say 5 CCTV, that is 4 on property (100% out of boundary) and 1 in car which is lit up all night.   Does this count as harassment? The initial start of this thread, about 6 threatening letters asking me to pay for vehicle damage or court (nothing came of this) The constant parking annoyance (going on a couple of years) The loud music, witnessed by Env heath officer but not quite loud enough for notice, so letters sent. Paint 'accidentally' spilled on road outside my property (because was parked over our drive at time) Letters about rubbish outside my own garage at rear of properties and the 4 screws attaching bamboo to his fence. Then reported me for fly tipping, didnt go anywhere as officer agreed wasn't causing an issue. I have since sorted the screws and bamboo and idiots fence is literally falling apart. Concreting over 1/4 of my grass in rear lane whilst doing own part. Stupid things like having a BBQ and the parasol sticking way over the fence into my garden. All very subtle and annoying things to cause issues, without quite breaking the law.   The council are aware and claim powerless as own properties and the police pretty much are not interested.   What can be done?    Cheers   E!              
    • Hi, any thoughts on this would be greatful, will send tomorrow i think.. letter_15th_oct.pdf
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Mystic-lady

please can you help - worry over a RLP from Primark

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Help! Help Help?

 

Today I had a very upsetting, emotionally challenging day, felt sick, dizzy and my head was spinning

but this is no excuse for what I did and I still don't know why I did it.

 

I was on a Christmas shopping spree with relatives they waited outside whilst I popped in to find a loo before catching a coach to return home.

 

I went into a Primark store and changed a price label on a single item to a lower price,

then purchased the item along with several other things collected whilst on route to the till,

left the shop but was then stopped just outside by security.

 

I was threatened with Police and was asked to follow them into a back office.

 

My bags were searched but they conceded that it was only the one item and asked why I did it..

.when I said I don't honestly know and if asked a 100 times would still not know the answer

they said they didn't know either as the guard who stopped had stood by my side watching everything......

 

They asked if I had ID and as I carry formal ID, they copied it, said I had nothing to worry about, that my relatives did not need to know,

everyone makes mistakes, but then gave me something called RLP notice..

 

. I asked what this meant, they said they were not Police but a security firm that work on behalf of the store..

 

.Due to my action the store has the right to recover losses and fine me.

 

I asked how much and they confirmed that they didn't know but approximated what they thought it may be.

 

They then said to me again, don't worry and to have a merry Christmas.

... I'm now scared out of my wits having read all the jargon on the notice. What can I do?

 

I'm so scared and so very ashamed of what I've done.

 

Nobody can punish me as much as I am punishing myself......:Cry::Cry:

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Firstly, don't worry. RLP CANNOT fine you.

 

They will send you an invoice to pay.

 

Just ignore it, It really as simple as that.

 

Jogs

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Hi

 

Have to agree please stop worrying yourself about RLP as stated they cannot fine you at all.

 

What you will recieve is a "Speculative Invoice" note the word INVOICE as it is not a fine as their letters may try to make it sound.

 

You can just ignore this invoice.

 

Please Please stop worrying yourself and if you need any further assistance just ask.


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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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Thank you both so much for responding to my plea!

 

What bother's me is the threat of going to court which they said I would if I didn't respond to the letter, I was not to ignore!!

 

I was also told by the guards to phone the number at the bottom of the letter and speak to someone on that number...but I haven't. Plus, they took the garment I'd paid for together with my receipt.

 

In addition, the Id I gave them was my passport which they photographed.... so they also have all my personal information to hand.:sad:

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Have good read of some of the other RLP threads here, and you will see that like all bullies, they appear to be intimidating but are actually weak and powerless.

 

Normally I'd say you have two options, but on this occasion I think you have three:

 

1. Ignore RLP entirely

 

2. Send the short 'denial of liability' letter and then ignore RLP

 

3. Send the 'denial of liability' letter, but add a counterclaim for the property stolen by the guards.

 

Personally I'd have some fun and do 3, but it's up to you.

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Scarlet.....again, I would like to thank you for your input and will certainly act on all of the advice given.

 

...not sure where option three would leave me but you are right in that they took goods I had paid toward...kept it together with the receipt for goods purchased...oh and they also said if I ever went into any of their stores I would require a police escort but another said I was banned from any store...so I'm also confused...which is true or aren't any???

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:-(Stu/havin/scarlet ... thank you all again for helping me, being my invisible but dependable shoulders to cry on!!

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Thank you both so much for responding to my plea!

 

What bother's me is the threat of going to court which they said I would if I didn't respond to the letter, I was not to ignore!!

 

I was also told by the guards to phone the number at the bottom of the letter and speak to someone on that number...but I haven't. Plus, they took the garment I'd paid for together with my receipt.

 

In addition, the Id I gave them was my passport which they photographed.... so they also have all my personal information to hand.:sad:

 

This is something that is troubling me, peop[le hear the word 'court' and make the assumption that its a criminal matter and they risk jail, etc.

 

As no Police were called at the time, you are jnot going to face any criminal proceeedings, any further mention of court by RLP or the store will be in regards to CIVIL court, something completely different and nothing to be afraid of, it is used thousands of times every week to settle disputes about bills, amounts owing, etc.

 

RLP/The store do have an option to try to recover alleged losses from you, but this premise is based on rathjer shaky legal ground and a Judge in the Oxford case dismissed it almost in mits entirerity, because of this, RLP/The Store will be very reluctant to pursue it any further, ths fact is shown by the fact that many thousands have received such letters from RLP/Stores and not paid yet the legal cases started are only a very small handful and cases regarding similar situiations such as yours number one or possibly two.

 

Put this situation behind you, take it as a warning that theft/shoplifting is a stupid thing to do and bhear in mind that not only could you face prosecution but this could seriousloy affect your future job prospects and foreign travel plans.

 

Andy

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Andy....nobody can punish me as much as I am punishing myself, which ironically is possibly part-answer to why I did something totally and unexplainably out of character..... without going into detail.... I lost my brother on a special day and because of the circumstances, date/time etc...feel he paid a heaven sent debt for me...no excuse for what I did and even now still cant say why...Christmas was always a special time for us and on the day in question, was Christmas shopping, listening to carols and became extremely emotional so decided I would go into our church to light a candle for him but it was locked ....the next thing.....

 

Never-the-less...chastisement accepted and clearly understood...thank you for taking the time as your help and words have been taken on board.

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I can only echo what has been advised above - but please come back at any time to update us and ask more questions. RLP are regular readers of this forum and will almost certainly tell you that the advice above is VERY BAD and that you would be well advised to do as they say - or else! Don't worry - we have seen it all before and it amounts to little more than an attempt to increase the emotional pressure and fear in the hope that you will pay up their £87.50, £137.50 or whatever amount they try to extract from you. They will use scary words like Court, Judgment, Debt Collector and maybe even Bailiff, but that is all part of the business model - just remember that the vast majority of any payment they receive goes to RLP, not the retailer involved, so it is in their interests to use whatever tactics they can to pay them.


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Andy....nobody can punish me as much as I am punishing myself, which ironically is possibly part-answer to why I did something totally and unexplainably out of character..... without going into detail.... I lost my brother on a special day and because of the circumstances, date/time etc...feel he paid a heaven sent debt for me...no excuse for what I did and even now still cant say why...Christmas was always a special time for us and on the day in question, was Christmas shopping, listening to carols and became extremely emotional so decided I would go into our church to light a candle for him but it was locked ....the next thing.....

 

Never-the-less...chastisement accepted and clearly understood...thank you for taking the time as your help and words have been taken on board.

 

No worries. :)

 

We are here to offer advice on the 'civil' side of things. We are not alone in proclaiming that the legal basis used by RLP is flawed, this has been re-iterated by nearly every other consumer body/organisation including CAB and various MP's and peers. After the defeat in Oxford they are desperate to make their money making model work and send out letters which appear to change every week, the latest offering some kind of instalment plan, a letter that they have been forced to re-issue due to administrative errors (according to them) but others would say it is because it was dubious legally.

 

Any money you have is far better spent on buying gifts for relatives and donations to charity NOT sending it to RLP...they are on Santa's naughty list :)

 

Andy

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did they get a credit liscence in the end then? i thought they needed one to allow installment payments


Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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Again, can I please plead with those kind enough to respond to my first posting on 16th December attached......as advised, I've ignored two previous letters I received the latest stating that as I haven't responded they are going to advise Primark that they are now in a position to issue Civil proceedings and that interest would be sought on the outstanding sum asked of 8%.

 

Also, that the information may be passed to the Police and other crime and may be available for employment screening....they are saying it is not in my best interest to ignore as this will not go away....so have to pay up.....or face court.....which really has frightened and worried the life out of me...HELP????

Help! Help Help?

Today I had a very upsetting, emotionally challenging day, felt sick, dizzy and my head was spinning but this is no excuse for what I did and I still don't know why I did it. I was on a Christmas shopping spree with relatives they waited outside whilst I popped in to find a loo before catching a coach to return home. I went into a Primark store and changed a price label on a single item to a lower price, then purchased the item along with several other things collected whilst on route to the till, left the shop but was then stopped just outside by security.

I was threatened with Police and was asked to follow them into a back office. My bags were searched but they conceded that it was only the one item and asked why I did it...when I said I don't honestly know and if asked a 100 times would still not know the answer they said they didn't know either as the guard who stopped had stood by my side watching everything......

They asked if I had ID and as I carry formal ID, they copied it, said I had nothing to worry about, that my relatives did not need to know, everyone makes mistakes, but then gave me something called notice... I asked what this meant, they said they were not Police but a security firm that work on behalf of the store...Due to my action the store has the right to recover losses and fine me. I asked how much and they confirmed that they didn't know but approximated what they thought it may be.

They then said to me again, don't worry and to have a merry Christmas.... I'm now scared out of my wits having read all the jargon on the notice. What can I do? I'm so scared and so very ashamed of what I've done.

Nobody can punish me as much as I am punishing myself

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What losses did they incur that they claim they can recover? I can't think of any.


 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I really don't know why or what I was doing I really don't...the item was £50 and I changed the label to something like £6 and bought other items......However, they took and kept the item, together with the till receipt and monies I paid so in effect...they gained!

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Hello again.

 

I've merged your two threads to keep the information together.

 

Would you be able to please to scan the letter and put it on the thread or type up exactly what it says please? Leave out any personal information.

 

My best, HB


Illegitimi non carborundum

 

 

 

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Thank you so much for taking the time to respond and connect the two...I'm not too brill as this is my first time on a forum and at first didn't and couldn't find out how to even post!! Dohhhh! ..

My intent was to scan the letter but unfortunately it doesn't want to talk to my laptop and requires me to update with the disk but have no idea where that is at present ..just racking my brain as to where it may be! ;-(

 

Looking on other threads ..non of the letters appear to be anything like the one I have....the wording is very much "may" terminology...but it is still frightening the life out of me!

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They try different tacs but the upshot is they can't fine you and have no grounds to take you to court. We all make mistakes so stop giving yourself a hard time and get on with your life.


 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi

 

Please stop worrying yourself and please listen to the excellent advice from caro


How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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hey use your mobiles camera! or a digital camera

if you need to take sev snaps do so

 

then........

 

ENSURE: remove all pers info inc. barcodes etc using [MS]paint program

but leave all figures and dates. {DO NOT USE A BIRO OR PEN OR USE SEE THRU TAPE OR LABELS]

DO NOT USE ANY PDF EDITOR TO BLANK STUFF, THAT CAN BE REMOVED

DO IT IN PAINT.EXE or any photo editing program

if you have multiple scans

put them in a word doc and convert that to PDF

convert existing PC files to PDF [office has an installable print to PDF option]

..

goto one of the many free online pdf converter websites [http://docupub.com/pdfconvert/]

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

try and logically name your file so people know what it is.

i'e Default notice dd-mm-yyyy

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

.

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

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I'm so sorry I've Ben unable to respond until now....lost my Sky Internet connection and has been off all night until now.

 

Again thank you so much for the advice re camera snap shot......but I think I will have the same problem, reason being my laptop died a coupl of months before Christmas and I don't have any office package. That was next step on the agenda but with one thing and another??

 

I will try and find some solution and WILL UPLOAD ...somehow. Please can I plead for you to keep revisiting as I'm desperate for your kind help and guidance...for which I can't thank everyone enough.

 

Thank you!

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Hi All

 

Have now uploaded all letters in connection with my worry and plea for help...

 

Having taken the advice to ignore all, which I have, the last has really frightened and worried me...PLEASE HELP??

 

Thank you all again...so, so very much! :-( :-(

Edited by citizenB
Removed documents as they were unreadable.

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pdf then

 

mystic if you cant read them we cant

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Wow...sorry for the delay. Have now found a computer I can upload from.....

 

I'm so, so worried by the latest threatening letter I've recived as having read through other peoples they appear (might be just me) to adopting a different tactic/stance!

 

I'm out of my mind with worry...and yes...I know it's my own fault but really didn't and wasn't in the right frame of mind....so thank you for all your help and the positive people.

 

...to the last...yes I do know if I'm unable to read neither would anyone else....so please, really no need for your sarcasm!

 

To all others: THANK YOU ALL SO MUCH AGAIN FOR YOUR VALUABLE TIME THAT'S BEEN GIVEN TO OFFER ME HELP AND ADVICE.

 

It's so truly appreciated and I will be forever in your debt.

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RLp's normal trick is to send out confusing and different letters to everyone to make it out as if their little scheme is legitimate and theyre treating everyone as individuals. You could remind them of the recent Oxford case they lost big time.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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