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    • Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
    • OK. Thank you all for the input.  I'll ignore their letters of demand but NEVER ignore a letter of claim. I'm bracing myself for the stress as their demands £££ goes up and the case gets sent to debt collectors. 
    • OK.  It was worth a try. Their case is still pants and they have broken their own Code of Practice numerous times.
    • @BankFodder sorry for the delay and thank you for the lengthy reply. Yes, I agree. It's a small business and the guy is very very decent. I know someone else said my priority shouldn't be worrying whether he gets shafted but I'm not here to try and screw him over because I feel like if someone behaves decently and gets exploited, they might not behave so kindly in the future. I know DX mentioned he thinks I've caused the issue by leaving multiple instructions, but I have already explained why and both instructions were to leave it with a neighbour and there was nothing advising the driver to abandon the parcel on my doorstep. I don't think leaving it there could be considered a safe place.  I am still waiting on the retailer to respond. Ultimately, I wanted to know how he would proceed if DPD's response isn't favourable. I am certainly not looking to cause any problems. I just want my laptop. I will read the other posts for sure. I've been a bit preoccupied with family stuff. I have nothing in writing from DPD as I phoned them, but they did advise it should be the retailer that liaises with them. I tried contacting the driver straight after deliver via Whatsapp, as that's an option, but it said I couldn't send him a message and I have kept that log. We all know who took the parcel on our street, because that person has a history of parcel theft, but I don't have a doorbell camera or cctv. Police are refusing to intervene, despite the fact that I, along with several other people, spotted another's neighbour's parcel in said "suspect's" car and confronted her to get the parcel back. If the police had acted sooner, I might have had a better chance of getting the parcel back, but I suspect the laptop has long been sold on.  When the retailer responds, I will send him the link to this thread. Hopefully, he will benefit from the information on here as well.
    • @dx100uk none of the instructions advised them to leave the parcel on my door step and without such instructions., I'm struggling to see why they think it's ok to just dump it there.
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Newlyn PLC bailiff visit re:CTAX and my dog


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If the bailiff does not get a levy, and you don't let him in to seize and list goods, then no matter how many times he calls he can only have a total of £42.50 for a first and second visit fee no matter how many times he calls, or what he attempts to charge.

 

If you let him in and he levies and you default a whole world of new fees for the bailiff gets charged to your account.

 

Don't let him in or deal with him,

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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dont put signs up

 

its admitting liability if someone gets hurt.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have to agree with Jenni G, dx.

 

If you have dogs in your home that are, how shall we say, boisterous, putting up signs saying "Beware of the Dog", you are giving visitors fair warning.

 

If they then decide to ignore the sign and proceed and, as a result, the dog takes a chunk out of their backside, they are deemed to have accepted the risk under civil law.

 

No, putting up a "Beware of the Dog" sign is a sensible move.

If a bailiff ignores the sign and gets bitten, that is the bailiff's own fault and they have little, if any, recourse against the dog's owner.

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'beware of the dog' has been the subject of many a court case and often said to be giving notice to the dog is adjudged by its owner as 'dangerous' and then you get the charge of keeping a dangerous dog,

I know of several cases where this was argued,

 

 

however the sign 'I/we live here' depicts one or more friendly little faces and is always seen to be 'information' as opposed to a warning and there lies the difference?

 

WD

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Yes the picture sign is better that a Beware Of the Dog,

I need a Beware of the Cat sign

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Find a picture or draw a particularly ugly woman on a piece of A4, print Beware of the Wife in bold caps 70 point Arial, laminate it and stick it in the porch window:lol:

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Does anyone know where I can get a "Beware the Wife" sign :lol:

 

i've got one ...really

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

As I have said in my earlier reply, if the bailiff visits you home, he can levy upon your car. A levy fee would then be incurred.

 

If the bailiff is unable to levy upon a car or gain entry into your home, the fees that he can charge are CAPPED at £42.50. It is most important that payment is made for bailiff fees.

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it is truly ridiculous that a person cannot put a sign on their door to warn about a dog, if they themselves can be prosecuted if the dog then attacks an uninvited visitor! I am looking for an "I live here" sign, I have found a good one, that says "I can reach the door in 5 seconds, can you?" I have seen a few on ebay for both cats and wives ;)

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sorry dont want to side track the 'real' issue here, but' i live here', is all you need.

 

as post 34.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Does anyone know where I can get a "Beware the Wife" sign :lol:

 

Yes. A company called Laughter Revolution makes such a sign, along with signs like "Rough Collie Lives Here". I have a sign on my living-room wall that reads thus -

 

Lord, grant me the serenity to accept the things I cannot change,

Courage to change those things I can and the Wisdom to hide the bodies of

the people I may have to kill because they **** me off!"

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it is truly ridiculous that a person cannot put a sign on their door to warn about a dog, if they themselves can be prosecuted if the dog then attacks an uninvited visitor! I am looking for an "I live here" sign, I have found a good one, that says "I can reach the door in 5 seconds, can you?" I have seen a few on ebay for both cats and wives ;)

Difference with the cat is that if the cat or cats attacked the bailiff, even with a sign up, they could do diddly squat about it in law, you cannot be held responsible for the actions of a cat, nor can you get a ticket off a CEO if your cat poops in front of them on the pavement. I have come across some vicious cats on house calls which will attack people they don't like the look of.:lol:

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I am aware of that Jenni G. According to OFT it has lapsed. Why this is so, I do not know. Not holding a valid OFT Licence means that Newlyn's ability to collect certain types of debt is severely restricted, especially if it requires an OFT Licence. Some public debt contracts require an OFT Licence as a condition of contract/tender. It is open to you to make a complaint to the MoJ via [email protected] and insert the words BAILIFF COMPANY COMPLAINT in the subject box.

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Hi Old Bill, Would it be worth my while? I have no complaints myself, they have not tried to charge me unfairly, or acted in any way improperly. I just wondered if this meant they were technically not allowed to operate? I am happy to inform anyone of the "powers that be" of this lapse of certification :)

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OFT are already aware of Newlyn's licence having lapsed. It simply means that if Newlyn attempt to enforce any debt for which they are required to hold a valid OFT Licence, they would be acting illegally if they did, whilst unlicensed.

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Ok guys, Update time. I

 

originally received a hand delivered letter from Newlyn Plc dated 14.9.12 stating the following:

 

"take formal notice magistrates liability order dated 14.8.12 due to council total outstanding £694.50.

 

Since this was delivered I have made 3 payments.

The first was to the bailiff for £34.50 (before I received the advice on here) on 21.9.12

and then I have paid £70.00 to the council 23.9.12,

and another £100 to the council 25.9.12.

 

Today I received another hand delivered letter stating the exact same details as the other one,

but the outstanding is now £719.00.

 

i have only this current years council tax to pay.

 

What do I do now?

 

I have been at home when these notices have been delivered, and there was no knock at my door.

 

Do I contact the bailiff, or the council?

 

These letters do not detail any costs, just an outstanding balance.

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