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    • Thank you everyone!  thought to share some points from my experience in court today that may help others who are taking Evri to court: The judge sets out how the hearing will go and how each party should behave; while i was certainly feeling anxious/nervous ahead of the hearing (and I'm sure @jk2054 may have also observed this), the judge really does try to put any non-legal persons at ease; refrain from talking to the other party and instead speak to the judge if you have any questions/responses; the judge and the advocate spoke about tort of negligence - i wasn't sure how this applied to my case but the judge was questionning the advocate about this so i chose to stay out of this; the judge made reference to a historical case of Donaghue v Stevenson which established a duty of care; the judge observed that some of the points in Evri's witness statement by george wood needed cross examination but george was not present today for questionning; While i was claiming 8% interest, the judge pointed out that is the upper limit and that today, savings accounts give 4-5%. I therefore opted for 5% interest which was agreed to by the judge and the advocate; above all else, ensure you know your court bundle and have any notes to help you refer to specific sections - it helped me to structure my answers to the judge/defendant's queries, and point to specific evidence where i was asked to prove e.g., the value of the item. @honeybee13 - yes, will confirm when payment is received. I have emailed the Evri.claims email with my bank details and also provided them after the hearing to the advocate. @BankFodder message received and i am replying to it
    • Looks promising then.  Well done   Dx
    • So a little update.  I sent a complaint to ico and have heard nothing. I just got the general reply email and that's it.  Sat twiddling my thumbs and thought about what I should do next. I searched for the CEO of Studio but then found that he'd left so as keep getting letters from studio about the arrears etc. I thought I'd email the David Twigg. Sent him all the bumpft and a copy of my original complaint and sars request.  Got no response. So didn't know what else to do. Then I thought I'd try through the financial difficulties option on the online form. One last try before I just give up and let them default me.  Then on the 5th June. I got an email from their customer services. That the items that had gone AWOL have all been cancelled. Nothing else on that email, so I had a look in an email account that I don't use anymore and there was an email from the customer service.  That they were sorry for the problems I've had for the last 9 months. That the sars info was emailed to me on 14/04, it wasn't I've kept all spam and deleted emails on that account, they have raised a complaint with their studio pay team regarding the issues, balance dispute, fee's and my credit file. They are hoping to resolve in 3 days but they have upto 56. They also said in regards to my other issues I have to raise a complaint with studio retail but haven't told me how I do that.  The sars info only goes upto the end of December 2023. It has my previous complaints on there but nothing after so I don't know how I get hold of that information. Luckily I've kept copies of every time I've contacted them. Every web chat or social media contact.  Apologies for the extremely long post but I wanted to add everything I could just incase.  I have checked my account balance and it's still minus 900 odd pounds but I'll keep checking to see if it's all cleared and on my credit file.  I'm hoping this is the end of the whole debacle and they close my account because I never want to do this again. Although it's been a learning experience.  Thanks to dx100uk for pointing me in the right direction. Much appreciated.   
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • If you want to cause DCBL trouble, then complain to the SRA.  It would be even more fun if mystic_bertie would complain at the same time, to show the SRA there is a pattern.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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ESA Advice Please


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I will be posting a friends ESA50 form for her today as it is due back this week.

 

If I put in a covering letter detailing what she is not capable of doing, will it help? Bear in mind I am on ESA too and I am due a medical which I will likely fail myself, so could lead to them chasing me up sooner than expected.

 

If she fails the eventual medical, will she lose her HB and CT benefits as well or will she go onto another benefit and keep her HB and CT?

 

Is the appeal process easy? For example, do they provide appeal forms readily?

 

Sorry for all the questions. I'm worried she will lose her ESA and be left with no money, but still have bills and rent/council tax to pay.

 

Thanks

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Hello there.

 

If you have time to look at it, there's a very good sticky by leemack that tells you how to fill in an ESA50. I think you're on the right track though and a look at the descriptors might help you. Theres a link to them in the sticky I'm about to give you a link to.

 

I can't answer your questions about other benefits, but I'm sure the guys will know. If you fail the Atos 'medical' you need to ask for your case to be reconsidered by the DWP, who will probably uphold the decision. If that fails, you're off to a tribunal.

 

The way to start an appeal is to fill in a GL24 that you can find online or request from the DWP. Or I believe you can write a letter.

 

I think I'm right in saying that ESA continues at the assessment rate while you wait for the appeal, but the rules keep changing so it would be nice if someone confirmed that for you.

 

Here's a link to the appeals and tribunals sticky.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?251737-Appealing-or-going-to-a-Tribunal-Some-useful-information%281-Viewing%29-nbsp

 

My best, HB

Illegitimi non carborundum

 

 

 

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Thanks.

 

I've read one of LeeMack's threads but the main ESA50 thread is missing the part for mental health unfortunately.

 

Thanks for all the info, we'll take it one step at a time and hope she can pass this.

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If I put in a covering letter detailing what she is not capable of doing, will it help? Doubt very much it will make any difference at all

 

If she fails the eventual medical, will she lose her HB and CT benefits as well or will she go onto another benefit and keep her HB and CT? If she fails the face to face assessment (sorry, pet hate of mine calling it a medical - nothing medical about it!) she will lose her 'automatic entitlement' to HB and CTB but can immediately inform the LA of her incomings and savings and they will transfer it to income based and she will then continue to receive the same benefits.

 

Is the appeal process easy? For example, do they provide appeal forms readily? In some ways it is easy. They don't provide the forms readily as in I think they should be included with the decision letter so you don't have to ask for it, but the appeal forms are available on request. You need to inform the DWP in writing using the form of your intention to appeal within 28 days, you should state why you disagree with then decision based on what descriptors you feel were incorrectly scored. Once the appeal is in you then have time to gather evidence from the professionals providing care for yourself ready to go to Tribunal. It helps to be represented there in an official capactity, statistically. Also they should then pay ESA at the assessment rate from then on until the Tribunal decision.

 

 

Have answered within your post.

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MrNobody:

 

I'd forget the covering letter for now cos Atos are unlikely to read it. They have enough trouble reading ESA50s. A letter, sent to your friend's benefit delivery centre in support of her claim, and giving details of her problems with the prescribed activities should be read by the decision maker cos they're supposed to consider all the evidence.

 

Jobcentreplus admit to cross referencing claims to prevent fraud.

 

Eligibility for housing/council tax benefit is determined by low income, not other benefits.

 

Appeals. Way way ahead of yourself but I know you're anxious so;

The GL24 appeal form is readily available, to download from the internet, or for the asking, from Jobcentreplus.

Until the law changes next April, you can ask Jobcentreplus to pay assessment rate employment and support once they've acknowledged a valid appeal.

Appeals are dammed hard work and very stressful but winnable if the appellant meets the criteria for the benefit.

 

Best wishes, Margaret. :panda:

Edited by **Margaret**
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'sorry, pet hate of mine calling it a medical ......'

 

disability assessment - sort of, maybe, possibly, if the assessors listened to us

 

face to face assessment - nah, the assessors hide behind their LIMA screens

 

interview under caution - feels like it

 

messical - says it all

 

Shall save 'health care professionals' for another day.

 

:flame:Margaret.

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'sorry, pet hate of mine calling it a medical ......'

 

disability assessment - sort of, maybe, possibly, if the assessors listened to us

 

face to face assessment - nah, the assessors hide behind their LIMA screens

 

interview under caution - feels like it

 

messical - says it all

 

Shall save 'health care professionals' for another day.

 

:flame:Margaret.

 

Ha! Love it! :lol:

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