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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ukcps notice for leaving site


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UKCPS parking notice charge Yesterday I parked in a retail park in Leeds and left the car park on foot to return later with some friends. When I returned I had a parking notice charge stuck on my windscreen. The reason was 'leaving site'.

I understand this is because parking spaces are in high demand and it's to stop non users of the site..I was given the ticket within 10 minutes of leaving but returned to use the facilities later.

From reading the blogs, it's obvious that I should not pay as it's private land and unenforceable but I am annoyed that the signage was so poor. There were none in the parking bays, only on the entry and exits. When I looked at the sign later it said you were not allowed to leave the site,but it doesn't say how,i.e. on foot, or by car and for how!.Also, the sign reads

WARNING PRIVATE PROPERTY CONTRACTUAL AGREEMENT.

IF YOU VISIT ELSEWHERE, BEFORE OR AFTER USING THE FACILITIES YOU ARE CONTRACTUALLY AGREEING TO PAY A FEE OF £100 DISCOUNTED TO £60 IF PAID WITHIN 14 DAYS.

It's a farce! Also, when such a condition is blatently unreasonable, why are the DVLA allowed to sell them my data, which, in itself, is outrageous. This sign is very menacing and uncompromising and some reassurance re my position will be gratefully received.

Many thanks

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Yes ignore.

 

A complaint to the local authority (council) might be in order, but to be honest, your not under any obligation to pay anything, especially not to the latest highway robbers this government can't get a grip on.

 

Any chance you can go back and take a photograph of the signage?

Obviously don't park there, just get a photo and post it up on here for others to have a laugh at.

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Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Many thanks for your reply.

I have taken pic's of the signs on the entry and exit but there are no signs on or near the parking bays. I have taken a pic of the spot where I parked, i.e. near a lamp post and there is no sign. Is it correct that just by parking on the private land there is a tacit acceptance of a contract?

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Gotta like their basic English grammar.

 

How is a car supposed to pay a speculative invoice?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Many thanks for your reply.

I have taken pic's of the signs on the entry and exit but there are no signs on or near the parking bays. I have taken a pic of the spot where I parked, i.e. near a lamp post and there is no sign. Is it correct that just by parking on the private land there is a tacit acceptance of a contract?

 

and you could write to them and in the letter state by reading this you owe me £100, that tells you how much of the contract you tacitly accepted

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and you could write to them and in the letter state by reading this you owe me £100, that tells you how much of the contract you tacitly accepted

 

Now that is a good idea!!:madgrin:

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Is it correct that just by parking on the private land there is a tacit acceptance of a contract?

UKCPS will argue that case law supports the view that if signs are so-say 'prominently displayed' then a presumption may be made that the driver saw them and agreed to the conditions set out on them. They will base this argument on the well-known case of Arthur v Anker which did indeed establish that precedent.

 

What they do not tell you, however, is that case related to wheel-clamping, as opposed to parking, and has no bearing on the law of contract because the court found, in that case, that Mr Arthur's car was lawfully clamped on the basis that he had willingly taken on the risk of that happening when he parked. He had admitted seeing and reading the signs.

 

It is my view that whilst Arthur has some relevance in the parking context there is a significant difference between a sign that sets out a straightforward warning not to park - at the risk of being clamped, and the far more complex signs intended (as in the case of UKCPS and other private parking companies) to be a contractual offer. What is more, the case of Arthur was further refined by a subsequent case - that of Vine v London Borough of Waltham Forest in which it was found that it was insufficient to show that prominent signs were in place but it must be shown that they had been seen and their content understood.

 

If it is necessary in cases of clamping that signs are not only capable of being seen but must have been understood as well then, in the cases of alleged breaches of contract (where signs are inevitably "wordier" and more complex - a recent example showed that such a sign contained over 700 words) this case is of even greater relevance. Not only do UKCPS not inform you of this case their approach suggests that they are unaware of its relevance.

 

So, in brief, UKCPS will argue that an agreement to a contract may be inferred (a tacit agreement , if you like) by a motorist parking in their car park, case law shows that not only must signs be there but they must be understood as well.

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That is brilliant! Thank you. I wonder who and on what grounds is in supposed breach of their Mickey Mouse contract, i.e. if the driver of the vehicle stayed on the site to use the facilities but the registered keeper left?

The only person who could ever enter into such a contract is the driver at the time. That is always assuming that, as set out in the case of VCS v HMRC 2012, UKCPS have sufficient legal rights in the land to be able to offer a contract to park in the first place. If they don't (the majority of private parking companies do not) then they are whistling in the dark.

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"IF YOU VISIT ELSEWHERE, BEFORE OR AFTER USING THE FACILITIES YOU ARE CONTRACTUALLY AGREEING TO PAY A FEE OF £100 DISCOUNTED TO £60 IF PAID WITHIN 14 DAYS".

 

According to that clause you would never be able to go anywhere again without paying them!

Edited by esmerobbo
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"IF YOU VISIT ELSEWHERE, BEFORE OR AFTER USING THE FACILITIES YOU ARE CONTRACTUALLY AGREEING TO PAY A FEE OF £100 DISCOUNTED TO £60 IF PAID WITHIN 14 DAYS".

 

According to that clause you would never be able to go anywhere again without paying them!

 

 

 

You are missing a bit. This is what the sign actually says (my bold):

 

If you park a vehicle anywhere on this carpark and visit elsewhere outside the carpark, either before or after using the facilities, or without using any facility, you are contractually agreeing to pay the fee of £100.
So even assuming Beam Me Up agreed contractually, there was no breach of contract.
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