Failure to reply to SAR template link

[stem_cell_jedi]

Hi Everyone,

 

New to CAR today so still finding my way around.

 

Can anyone please point me in the right direction for a template for when a company, in my case Tesco Car Insurance, have failed to respond to SAR. I do know that they have received the request and the cheque has been cashed.

 

Any help will be greatly appreciated.

 

Many thanks

[ims21]

Hi

 

Here you go

 

http://www.consumeractiongroup.co.uk/forum/content.php?593-Data-Protection-Act-Non-Compliance-Template-Letters

[freakyleaky]

Hi Stem and welcome to the forums.

 

Why don't you start your own thread in the insurance companies forum?(Click HERE)

You will get more help along the way and others can maybe benefit from reading your thread.

[stem_cell_jedi]

Many thanks:-D

 

Fantastic site, so much useful information. Hope I am able to help others someway.

[rebel11]

Thread has been moved to the correct forum.

[unclebulgaria67]

There may be a complication due to the change of Insurance underwriters. It depends on when you took the policy out.

 

Tesco Car Insurance was underwritten and administered by UK Insurance Ltd (part of RBS Insurance) up to about 2 years ago. Tesco then changed over to Ageas and any existing policies were transferred over to Ageas systems and staff to deal with.

 

So it depends on what you are after and what date it relates to.

[stem_cell_jedi]

Thanks Uncle Bulgaria but it is a recent policy. They have cashed the cheque but failed (by 7 days) to respond with the requested information.

[Mwynci]

What timesscales are you working on? you mention 7 days, they have 40 days. Aplogies if I'm barking up the wrong tree.

[freakyleaky]

I think Stem means that they have failed by 7 days over the allowed time of 40 days.