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About abonae

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  1. The ICO states that this information should normally be released. Page 41 of http://ico.org.uk/for_organisations/data_protection/topic_guides/~/media/documents/library/Data_Protection/Detailed_specialist_guides/employment_practice_code_supplementary_guidance.pdf
  2. I'm not an expert but when I looked at this 2 years ago, when I was in a similar situation, it seemed that you had rights to cancel the credit agreement. By cancelling the credit agreement I think you have the right to get all associated deposits back. You would need to read the Consumer Credit Act. Hopefully someone will be along with more definitive knowledge.
  3. Thanks. I'll give them 2 weeks to resolve and then it's chargeback time. Regards Abo
  4. Hi I'm currently in dispute with a hire car company over a refuelling charge. I have raised my query and they are, they say, investigating it. The transaction is for more than £100 and was paid for by credit card (Mastercard). The hire car company has already processed the charge for the disputed amount. What's people's view on whether or not I should inform the CC company now, or wait until I have a response from the hire car company? One twist is that the hire car company has processed two separate charges, each for less than £100 - does this change things or can I link
  5. The refund appeared on my credit card today. I hope that when the new PSU arrives it does actually solve the problem!
  6. An update. I replied to the retailer saying that I thought their demand for a report from an HP service centre was not proportionate to the cost of the replacement part. I also pointed out that any report would show no evidence of misuse leaving an inherent defect the only option. They replied disagreeing, but offering to pay for the replacement part. Success. Persistence pays as (almost) always.
  7. Hi Just under two years ago, I bought a printer for home use. Yesterday it stopped working and a simple inspection shows that it is almost certainly the power supply that is broken. I've looked on the web and a new supply is about £20. I contacted the retailer and they asked me to e-mail them which I did: They have now responded, saying: I guess this is within the letter of the SOGA, however I'd like people's thoughts on what level of proof I would need to show that I have not caused the defect. Do I have to go to the trouble and expense of getting a r
  8. SarEL BTW what changes on 1st March regarding a referral to the ASA?
  9. I have avoided them and their ilk and will continue to do so. I had suspected there was a way of spinning what they do so as to be legal. I can't really imagine any employer I would want to work for using an outfit like this to advertise vacancies. Many thanks
  10. The site is theladders.co.uk and from what I can tell, it's just not possible to apply without joining (and paying). This site advertises jobs on most of the big jobsearch boards (jobsite etc) just like any other agency.
  11. Hi Does anyone know who enforces legislation regarding employment agencies? I ask because I'm currently job-hunting and there are a couple of sites out there that only allow you to apply for a job if you have signed-up for their "premium" service. I had thought that this was illegal - am I right and, if so, who enforces this? Many thanks Abo
  12. Erika I did indeed write to the BDC, not the Jobcentre. I have checked that the letters were received - the Jobcebtre people can access some the the BDC systems - and the systems showed that they were both received ok. I telephoned yesterday and was called back with the promise that I would receive the reasons from them by post within 2-3 days. If no response, I will complain and refer to the legislation you mentioned above. Thanks Abo
  13. Hi I was refused a backdating claim for JSA and I asked for a statement of reasons. This was about 8 weeks ago and, despite a follow-up letter, I have received no response from the Jobcentre. What routes do I have to force the matter? Thanks Abo
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