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    • just to be clear here..... the DVLA do not send letters if a drivers licence address differs from any car's V5C that shows the same driver as it's registered keeper.
    • sorry she is a private individual, the cars are parking on her land. she can clamp the cars. only firms were outlawed from doing it bazza. thats what the victims of people dumping cars on their drives near airports did and they didn't not get prosecuted.    
    • The DVLA keeps two records of you. One as a driver and one for your car. If they differ you might find out in around a month when they will send you a reminder as well as to your other half for their car. If you receive nothing then you can be fairly sure that you were tailgating though wouldn't explain why they didn't pick up your car on one of drive past their cameras. However even if you do get a PCN later then your situation will not change. The current PCN does not comply with the Protection of Freedoms Act 2012 Schedule 4 which is the main law that covers private parking. It doesn't comply for two reasons. 1. Section 9 [2][a] states  (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The PCN states 47 minutes which are the arrival and departure times not the time you were actually parked. if you subtract the time you took to drive from the entrance. look for a parking place  park in it perhaps having to manoeuvre a couple of times to fit within the lines and unload the children reloading the children getting seat belts on  driving to the exit stopping for cars pedestrians on the way you may well find that the actual time you were parked was quite likely to be around ten minutes over the required time.  Motorists are allowed a MINIMUM of ten minutes Grace period [something that the rogues in the parking industry conveniently forget-the word minimum] . So it could be that you did not overstay. 2] Sectio9 [2][f]  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN does not include the words in brackets and in 2a the Act included the word "must". Another fail. What those failures mean is that MET cannot transfer the liability to pay the charge from the driver to the keeper. Only the driver is now liable which is why we recommend our members not to appeal. It is so easy to reveal who was driving by saying "when I parked the car" than "when the driver parked the car".  As long as they don't know who was driving they have little chance of winning in court. This is partly because Courts do not accept that the driver and the keeper are the same person. And because anyone with a valid motor insurance policy is able to drive your cars. It is a shame that you are too far away to get photos of the car park signage. It is often poor and quite often the parking rogues lose in Court on their poor signage alone. I hope hat you can now relax and not panic about the PCN. You will receive many letters from Met, their unregulated debt collectors and sixth rate solicitors threatening you with ever higher amounts of money. The poor dears have never read the Act which states quite clearly that the maximum sum that can be charged is the amount on the signs. The Act has only been in force for 12 years so it may take a  few more years for the penny to drop.  You can safely ignore everything they send you unless or until they send you a Letter of Claim. Just come back to us if they do send one of those love letters to you and we will advise on a snotty letter to send them. In the meantime go on and enjoy your life. Continue reading other threads and if you do get any worrying letters let us know. 
    • Hopefully the ANPR cameras didn't pick up the two vehicles, but I don't think you're out of the woods just yet. MET's "work" consists of sending out hundreds of these invoices every week so yours might be a few days behind your partner's. There is also the matter of Royal Mail.  I once sold two second-hand books to someone on eBay.  Weirdly the cost of sending them separately was less than the cost of sending them in one parcel.  So to save a few bob I sent them seperately.  One turned up the next day.  One arrived after four days.  They were  sent from the same post office at the same time! But let's hope I'm being too pessimistic. Please update us of any developments.
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BT Stress... please help!! :(


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Hi,

 

I was under the impression that I had cancelled my BT account last November before I moved address. I first cancelled my direct debit and a few days later I had a call from BT asking why did I cancel my dd, I said I wished to close this account as I was moving, the lady said no problems I'll send you your final bill (unfortunately I didnt take her name as back up).

 

Today I wake to find a new statement from BT via email asking for £176.82 for services etc, as you can imagine I'm pretty annoyed as I thought this account had been closed. I rang customer services and they said the account was never closed in November and that I have to pay the amount stated but they would cancel it now and send my final bill.

 

As you can imagine I'm rather cross about this, this is one more bill I can do without, I've recently moved address and to be honest money is very tight. The address I lived at where the account was is now under renovation and I'm not sure whether or not my old address will even exist in future... do you think I should just ignore this? (they dont have my new address) Plus I've recently checked my credit report and it says I never even had a credit agreement with BT at my old address which seems strange.

 

Hope someone can help me with my moan... lifes is stressful enough!

 

Thank you.

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No one has moved into the address since I moved out as the building is being renovated. I guess they are billing me for services (phone/bt vision/broadband) they think I am using... as they are saying I never cancelled my account.

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I'm not sure that BT report to credit reference agencies. I've certainly never had a BT account show up on mine, but to be fair I haven't had one with them for several years.

 

I would suggest that you write a strongly worded letter to their complaints department, outlining when you cancelled even if you can't remember who you spoke to. Make sure that you point out that you cancelled because you were moving home, and that by leaving your line active, the next tenants could have found that they had a line and then abused the privilege by calling Auntie Mabel in Outer Mongolia. If you're lucky, they may write off some or all of the bill as the proverbial "gesture of goodwill". Good luck!

 

P.S: I know there weren't actually new tenants after you, but that's not the point. :-)

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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Great advice Laughinggirl.

Also point out in your letter the fact that you started new accounts for these services with virgin once you had moved.

State the date and time of the call you made to cancel to as near as you can remember.

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Thanks guys I'll send them a complaint letter. I wont however mention the part about tenants moving in afterwards and using the services as they would only have to look into the account to see its not been used. I'll report back soon... I imagine this is not the last I've heard of this worry. Thank you once again! :)

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To be fair to BT, you're supposed to tell them you're cancelling BEFORE you cancel the Direct Debit. Not cancel it and wait for them to ask you why.

You haven't followed the correct cancellation process and they may try and sting you on that, regardless of what you may have been told on a phone call when someone was asking you why your DD was cancelled.

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Just canceling the DD is not good enough such

things should be done in writting all BT would

know is the DD was stopped, can't expect a company

to be mind readers.

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BT don't report on your credit file. I don't think they'll take any legal action to collect this, the worst that will happen is a string of debt collectors giving it loads of huff and puff (but ultimately they're not gonna do anything over this)

 

You could also email the CEO [email protected] detailing the events and setting out your position firmly but politely.

 

Keep us informed :)

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Thanks Locutus, I'll send an email to their CEO tonight. I'm worried that if I just leave this I'll end up with a CCJ at my old address when I've just managed to get 5 years clean on my credit report, do you not think it could end up in court and me getting a CCJ?

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I don't think this will get to court. £176 makes it a small claim where they cannot claim a solicitors fees back, so any court action is most likely to scare you into paying or to hope you don't defend. IF (and it's a big if) they did take it to court you have a strong defense, so I'm 100% certain that this will not be seen by a Judge :)

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

If you can't donate, please use the Internet Search boxes on the CAG pages - these will generate a small but regular income for the site

 

Please also consider using the

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  • 10 months later...
BT don't report on your credit file. I don't think they'll take any legal action to collect this, the worst that will happen is a string of debt collectors giving it loads of huff and puff (but ultimately they're not gonna do anything over this)

 

You could also email the CEO [email protected] detailing the events and setting out your position firmly but politely.

 

Keep us informed :)

 

Just to let you know that BT have appeared on my credit report this last month, showing that I owed a final bill of £20.31 with a marker saying "query outstanding". I called BT to tell them the £20.31 had been paid and that they should update my (closed) account accordingly. They assured me this had been done and that my account (which I terminated in Dec 12) is now closed. I'd been with them for 12 years and this is the first time i've ever seen them on my report.

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BT I think only report when there are unresolved problems and on GAIN.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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