Jump to content


  • Tweets

  • Posts

    • I have read through a number of similar threads, but one thing i'm not sure how to proceed about is that I live abroad in the middle east and have done for several years. The claim letter was sent to my parents address and I really don't want them to be harassed about this. I am sure I sent the original creditor a registered letter with my change of address but can't find this currently. I am not in a position to pay this, and tend to come back to the UK to see family at most once a year (less since Covid), so not particular bothered about my financial score...more concerned about harassment of my parents. I have not registered on the gov gateway or anything like that.  Details below (as best as i can), and thank you for taking the time to look into it. Also redacted claim form attached: Which Court have you received the claim from ? Civil National Business Centre (Northampton) If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS) Name of the Claimant ? PRA Group (UK) Limited   How many defendant's  joint or self ? Self   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. 23/5/24   ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total   Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total)  if your defence filing date falls on a W/End, you must file by friday @4PM Tues, 11/6/24 (19 days)  Thurs, 25/6/24 (33 days)   Particulars of Claim   What is the claim for – the reason they have issued the claim?  The Claimant claims the sum of £7926 for an outstanding debt owed. On 20/4/18 the Defendent entered into an agreement with Lloyds Bank for a Credit Card under reference [16 numbers]. On 10/5/22 the Defendant defaulted on the agreement with an outstanding balance of £7296. On 28/11/23 the debt of £7296 was assigned to PRA Group (UK) Limited, who itself assigned the debt to PRA Group UK Portfolios Ltd on 30/12/23. Notices of assignment were sent to the Defendant in accordance with S136 Law of Property Act 1925. The Claimant has instructed PRA Group (UK) to act on its behalf and the CLAIMANT CLAIMS 1. The sum of £7925   What is the total value of the claim? £8481 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? Yes   Did you inform the claimant of your change of address? I believe I sent a letter by registered mail of a change in address to abroad in 2021. Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Debt purchaser   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not personally - probably sent to my parents   Did you receive a Default Notice from the original creditor? Not personally - probably sent to my parents   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not personally - probably sent to my parents Why did you cease payments? Unable to afford, living abroad   What was the date of your last payment? Unsure (probably 2021)   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No     Claim form 23-5-24.pdf
    • While we wait for someone to explain how farage is any better than sunak  .. if not worse   One of many likely upcoming belly laughs   Reform chairman Richard Tice has accused the Tories of (reform like) “dirty tricks” after one of his party’s candidates withdrew his papers to stand at the last minute and endorsed former cabinet minister Sir Gavin Williamson. In a dramatic final 24 hours before nominations closed there had been fevered speculation that as many as six Tory MPs and other candidates could defect to Reform after Nigel Farage decided to stand in Clacton and become leader. But instead no Tories switched and Tom Wellings, the Reform candidate for the new seat of Stone, Great Wryly and Penkridge in Staffordshire, quit and put out a statement endorsing Sir Gavin.   Who does he think he is an Anderson, a Carswell !!! was heard at the reform HQ pub ... as Candidate brushed aside by Farage in clacton to run as an independent    Tice accuses Tories of ‘dirty tricks’ to persuade Reform candidates to stand down WWW.INDEPENDENT.CO.UK Exclusive: A furious row has broken out after a Reform candidate’s last minute defection to the Tories   :ROFL  
    • See what you think of the attached. I have to do some proofreading of an English grammar book for an Italian publisher this weekend - for money! - so I'm afraid corrections and suggestions will come in dribs & drabs.  I've totally knackered the layout, the numbering and the order of your Exhibits but there will be several versions done so don't worry about that ATM. Your arguments are superb. What is less superb is the way you jump from one to the other and back again, so I haven't changed your words, but I have moved the paragraphs around and given each section a heading. New bits are shown in red. Crossed out crossed out in black is something you've quoted from the government Code of Practice, but that has since been withdrawn so unfortunately that argument has to go. Your paras 7 & 8 don't harm your case but to me are waffle and can go.  Keeping the arguments clear & concise will always impress a judge. IMPORTANT - did you ever send Simple Simon a CPR request?   Defendant's WS - version 2.pdf
    • Björn Ulvaeus appeared on stage in East Yorkshire at a conference held at the Bridlington Spa.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Complience Officer: Savings Overpayment on JSA - Worried!


jojotaro
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3476 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Had a visit from a compliance officer the other day and realize I'm likely to get into big trouble. I'm very stressed right now as I know I'm in the wrong. I now just want to put things right as soon as possible and pay back all that I owe, but don't think it will be that straight forward.

 

To keep it short, their computer system flagged up tax I had been paying on a savings account I had in 2008 which I had not declared. The compliance officer suggested the amount was around £9000. I then signed a declaration saying I have not had savings while claiming JSA.

 

However I have had a number of savings accounts totalling sums over £16,000 for several years until the start of 2011. During these years I have claimed JSA on and off when not employed and I realize I should not have been entitled to any benefits.

 

I want to pay back everything I owe and be done with the stress and guilt hanging over me. What will happen to me if I offer to immediately pay back all JSA benefits paid to me in 2008 and also and since then? Even though at this stage they only suspect a few hundred in overpayment for 2008, I roughly worked this out as around £6200 in JSA claimed since this date.

 

I assume that a fraud investigation will still want to go ahead to confirm the specifics and prosecute me as a matter of course/principle? As I have accumulated benefits for several years for my JSA claims, I assume the penalties will be severe?

 

Any advice on what to do would be appreciated.

Edited by jojotaro
Link to post
Share on other sites

personal question, how much savings did/do you have?

 

i work with a housing benefit fraud investigator and she told me that they have acsess to all accounts - i find that terrible tbh but not alot can be done i suppose?

 

if your savings are around the threshold i guess they would be less harsh on you, but there is an article on todays daily mail website about a woman who claimed 90k benefit whilst sitting on 180k savings, she got sent to jail for 12 weeks,

 

be honest.

Link to post
Share on other sites

personal question, how much savings did/do you have?

 

i work with a housing benefit fraud investigator and she told me that they have acsess to all accounts - i find that terrible tbh but not alot can be done i suppose?

 

if your savings are around the threshold i guess they would be less harsh on you, but there is an article on todays daily mail website about a woman who claimed 90k benefit whilst sitting on 180k savings, she got sent to jail for 12 weeks,

 

be honest.

 

That's good news then as 90k is a whole lot & 12 weeks for that amount isn't really.

OP, anything 16k & over means not entitled to benefits, but it wouldn't take all that long to get under that 16k if not claiming benefits & living off savings, so as soon as you go under 16k, it's 1 pound taken off for every 250 pounds, then once you get below 6k, you get full benefit.

Don't know if that helps. Prosecution isn't a given, but more likely if the amount is over 2k. But prison is always more unlikely than anything else.

Link to post
Share on other sites

When you are interviewed by a compliance officer from the DWP they can not then start a fraud investigation.

 

You will have to pay any money you can have been overpaid but no further action will be taken.

 

They can't? Hmmm must be different rules to Local authorities then, as I had a compliance visit, after 2 yrs on housing benefit, which revealed they had worked my benefits out wrong, which led to an over payment, which went on to an IUC? Which ended up no further action, apart from paying back the over payment, but I assumed it really was just a compliance visit originally?

Link to post
Share on other sites

When you are interviewed by a compliance officer from the DWP they can not then start a fraud investigation..

 

Partially true. The statement taken by the Compliance officer will have ended this particular investigation, however there is nothing to stop another investigation starting the next time they do a matching exercise with the HMRC. The signed statement is then damning evidence of fraud.

 

Admit it now and you may stop all this from happening.

Link to post
Share on other sites

if you admit the undeclared capital during the compliance exercise, they will not conduct an investigation or consider prosecution

 

if however you deny the capital during the compliance exercise, they may refer the case to the investigation service, who can obtain details of capital held in any accounts and may result in a prosecution

If you have found my post useful, please click on the star at the bottom of my post and add some reputation points.

Link to post
Share on other sites

Only income based benefits. (not tax credits)

 

Good point, although the OP mentioned JSA.

I'm not a big believer in tax credits being classed as a 'benefit' either to be honest.

I figured that may have been the reason it was put in a sub forum on here too?

Link to post
Share on other sites

  • 1 year later...

My case has taken about 15 months to resolve. So much stress and worry, but wanted to give a quick update now that it's finally over (I hope!):

 

I wrote to the compliance officer shortly after his visit admitting I'd be in receipt of benefits when I had savings way over the threshold and wanted to pay back anything I owed. I hoped getting in there early rather than keeping quiet would help my case. This may have been a mistake and regret not seeking legal help before writing the confession letter.

 

Nearly a year went by without further contact from the Jobcentre or fraud investigation team. Eventually they did get back in touch and I was asked to attend an interview under caution. Before attending this I got legal help from a solicitor, who helped with my case but she initially suspected I would end up prosecuted, serving a short time in prison or community service. I was very worried about this!

 

For some reason the investigators looking into my case were only concerned with savings and benefits during a 3 year period and did not investigate prior to this despite confessing to more in the letter I had wrote to them. They had some of my bank statements printed off to support their case. Although I think they may have been unable to able to gain access to other statements from different banks I had money with during my times claiming JSA and this lack of evidence may have spared me significantly.

 

In the end I was asked to pay back approx £1300 in overpaid benefits and approx a £300 administration fine. This was A LOT better outcome than I and my solicitor expected. I was not prosecuted and as far as I know my case is now closed.

 

I'm so glad the worry and stress of this case is over- it really took it's toll on me and my family and have learned a harsh lesson from the experience.

Link to post
Share on other sites

  • 1 year later...
My case has taken about 15 months to resolve. So much stress and worry, but wanted to give a quick update now that it's finally over (I hope!):

 

I wrote to the compliance officer shortly after his visit admitting I'd be in receipt of benefits when I had savings way over the threshold and wanted to pay back anything I owed. I hoped getting in there early rather than keeping quiet would help my case. This may have been a mistake and regret not seeking legal help before writing the confession letter.

 

Nearly a year went by without further contact from the Jobcentre or fraud investigation team. Eventually they did get back in touch and I was asked to attend an interview under caution. Before attending this I got legal help from a solicitor, who helped with my case but she initially suspected I would end up prosecuted, serving a short time in prison or community service. I was very worried about this!

 

For some reason the investigators looking into my case were only concerned with savings and benefits during a 3 year period and did not investigate prior to this despite confessing to more in the letter I had wrote to them. They had some of my bank statements printed off to support their case. Although I think they may have been unable to able to gain access to other statements from different banks I had money with during my times claiming JSA and this lack of evidence may have spared me significantly.

 

In the end I was asked to pay back approx £1300 in overpaid benefits and approx a £300 administration fine. This was A LOT better outcome than I and my solicitor expected. I was not prosecuted and as far as I know my case is now closed.

 

I'm so glad the worry and stress of this case is over- it really took it's toll on me and my family and have learned a harsh lesson from the experience.

 

I am in a similar situation. I had my interview and gave statements to show my current financial situation but the officer did not ask about any previous savings accounts. Just said he would send the paperwork off and I would receive a letter with the revised benefit amount. Surely they would want to see bank statements etc for the past 3 years and ask me some more questions? should I be worried? I don't want to be naive

Link to post
Share on other sites

When you are interviewed by a compliance officer from the DWP they can not then start a fraud investigation.

 

You will have to pay any money you can have been overpaid but no further action will be taken.

 

Actually they can if further evidence comes to light or the truth hasn't been given at the compliance interview. MF47's aka informal statements are often used at a later date as evidence in investigations.

 

As the OP stated they had no savings at the interview and have now realised there mistake, I would back in touch with the compliance officer pretty quickly and explain you made a mistake and that you now realise you did have savings.

Link to post
Share on other sites

Actually they can if further evidence comes to light or the truth hasn't been given at the compliance interview. MF47's aka informal statements are often used at a later date as evidence in investigations.

 

As the OP stated they had no savings at the interview and have now realised there mistake, I would back in touch with the compliance officer pretty quickly and explain you made a mistake and that you now realise you did have savings.

 

I wasn't sure if your advice was for me?…I had my interview this week, I wasn't asked many questions, only do you have an ISA (yes here are the statements) do you have any other savings (no) do you have any other income (no) and that was it I was told i'd receive a letter with the new calculations…this has really confused me as I had printed off all my statements for the past 3 years and prepared a written statement with my confession but he wasn't interested in seeing it….so now I'm not sure what to do? do you have experience in these things?

Link to post
Share on other sites

1. Contribution-based JSA

If you’ve been working and paying Class 1 National Insurance Contributions for most of the past two full tax years, you may be able to claim contribution-based JSA. You can only claim for six months, but if you’re still looking for work you may be able to claim income-based JSA after that (see below).

 

  • You can’t get contribution-based JSA if you’ve only been self-employed (you might be able to get income-based JSA instead).
  • Your savings, or a partner’s earnings don’t affect the money you’ll get.
  • You can only claim contribution-based JSA for yourself (not a partner).

 

2. Income-based JSA.

The majority of JSA claims are for income-based JSA.

 

  • If you (and your partner if you live together) have over £6000 in savings, your JSA will be reduced. If you have £16,000 or more you won’t get anything.
  • You can claim income-based JSA as a couple.
  • You can claim income-based JSA at the same time as contribution-based JSA if you’re claiming for a partner, you’re disabled, or you’re caring for someone disabled.

Andrew

ASI Industries = As i in does tries!

 

As i in does tries!: My definition.

I will try, i may never succeed in the goal, but at least by trying i have a greater chance of success than never trying at all!

 My opinions are my own & occasionally may offend, but it is not my intention to cause offence in the first place!

Link to post
Share on other sites

Actually they can if further evidence comes to light or the truth hasn't been given at the compliance interview. MF47's aka informal statements are often used at a later date as evidence in investigations.

 

As the OP stated they had no savings at the interview and have now realised there mistake, I would back in touch with the compliance officer pretty quickly and explain you made a mistake and that you now realise you did have savings.

 

I wasn't sure if your reply was for me, but I ender if you are able to advise? I had an appointment with the CAB they helped me draft a statement to give to the interviewer regarding my situation/circumstances and overpayment. I also drafted a similar letter to the council regarding my housing benefit, which I posted straight away.

I had a very brief interview and wasn't given the chance to give my written statement, even though I said I had one. I was asked if I had a ISA, I showed him my current ISA statement. He asked about my current account, again I showed him my statement. He asked if I had any other income and if I had any other accounts with any large pockets of money in, to both I replied no. He then said I was free to go and I would receive a letter and there would be a reduction to my current benefit.

Now I'm very anxious, I have been claiming for 3 years, surely he has a record of money that has been and gone in my accounts, there were no questions regarding any other past savings accounts, but surly they have knowledge of these? so I'm not sure what to do now? should I send my CAB statement in the post to him?

Link to post
Share on other sites

Hi, Treacle,

I got called for a compliance interview in June 2011, I had over the limit moneys that I had saved for a suitable vehicle for my health. The adjudicator said I could go and spend the money on that vehicle and they asked me to pay the money back at around £11 per week. They also said I could appeal the overpayment which took another couple of years. Amazingly, they then sent a letter just before the appeal date and said I cannot appeal against an overpayment. Strange, but I decided, seeing as it was a 100 mile round journey I wouldn't attend as I have a lot of health issues. I received a letter saying I still had to pay back and it is taken out of my money each week.

 

 

I see on here there a conflicting posts as to whether it would go further into prosecution or not. I still somehow expect a letter through the post even though it's been 3 and a half years. My advice is hang on to your letter until they ask to see you again. I know how you feel. It's enough to send you over the top really. Also DWP are lousy at responding to anything you might ask. They just won't tell you exactly what is going on. I don't know how long your case will go on for but I just don't want you suffering the way I did. The worry alone exacerbated all my health issues and it's hard to get over this kind of thing and move on.

 

 

I would carry on as normally as possible and await a letter from them. I'm sure it will come but until then you can do nothing.

I'm wishing you good luck though as it is traumatic to never know exactly when the whole situation is over.

Link to post
Share on other sites

  • 2 weeks later...

Treacle74,

 

My advice is to sit tight. Don't send in anything else to the compliance officer. If you have another interveiw under caution, or things go to court, THEN it's up to your lawyer to decide what you need to disclose and when.

 

In my case they had obviously got info about my undeclared savings by liaising with the tax man- or at least, I was paying tax on savings so that brought up a red flag on the Job Centre's system and so was I was investigated.

 

You've now had your interview and benefits have been adjusted. So that should be the end of it.

If you are still sitting on a large wad of undeclared savings which you know brings you over the benefit claims threshold, come off of benefits and use that money to support yourself.

Link to post
Share on other sites

Treacle74,

 

My advice is to sit tight. Don't send in anything else to the compliance officer. If you have another interveiw under caution, or things go to court, THEN it's up to your lawyer to decide what you need to disclose and when.

 

In my case they had obviously got info about my undeclared savings by liaising with the tax man- or at least, I was paying tax on savings so that brought up a red flag on the Job Centre's system and so was I was investigated.

 

You've now had your interview and benefits have been adjusted. So that should be the end of it.

If you are still sitting on a large wad of undeclared savings which you know brings you over the benefit claims threshold, come off of benefits and use that money to support yourself.

H Jojo, thanks for replying. I haven't received anything to say my benefit has been adjusted yet and it is still being paid into my account in full. I am confused as I wasn't asked to show any bank statements. I do not have any savings now that they are not aware of. Were you asked to produce anything? how long was it before you heard anything after your initial interview? I've got myself in such a state of worry I'm not sure what to think or do.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...