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tomtom256

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tomtom256 last won the day on March 17

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  1. UC is designed to save money on the welfare bill and nothing else. Too many premiums removed and convoluted processes.
  2. They will try and fob people off but tell the call handler you can't use a computer and they will take it over the telephone, it's just easier for the DWP not to use that route hence why it's well hidden and not often referred to.
  3. https://www.gov.uk/universal-credit/how-to-claim Brassnecked see this part:- Universal Credit helpline Contact the Universal Credit helpline if: you cannot use digital services at all, this might be due to disability or your circumstances A phone claim is then made and all appointments are face to face, statements get posted out to address etc. They have an option of then converting to an online claim if able to. These customer's then report changes via the service centre or through their work coach. See also https://universalcreditinfo.net/myths/claims-can-only-be-made-online
  4. But these people can do a phone claim and won't need to use IT.
  5. You would only get a sanction if you fail to do anything you agree to do on your commitments. Depending what labour marrket regime you are in will depend on what would be expected of you.
  6. UC is fully rolled out across the country. All areas are now UC for all new claims to income related benefits. The only thing currently be phased in is mandatory migration where they are doing a pilot.
  7. Yes tenants are, but the caselaw is specific to that case and the findings outlined in it. You will need to use what it raised as your grounds for arguing the reduction is wrong. I would argue that just because a room is not heated in a certain way that it would stop it being used as a bedroom. Many old houses do not have central heating, yet use the bedrooms accordingly. Having re-read the OP I am also confused, as you state you tried to appeal last year, but only claimed UC in March. If you didn't have a reduction until March what did you try to appeal last year with your local council?
  8. In essence its the same thing though, but i did miss the council bit LHA rates or bedroom tax/under occupancy, however you want to call it. They will only pay you the rate you are entitled to, based on the property and how many people live in it.
  9. It's called local housing allowance, basically you are only entitled to presumably the one bedroom rate, as such thats all you will receive. If your tenancy agreement states it's a three bed then that is what it is. Unless your landlord changes it I can't see anything changing in repsect of the LHA paid to you. UC is not deducting anything, they are paying what you are entitled to.
  10. Excellent news and glad it all worked out for you and that you can breathe easy for a while.
  11. Your work coach should have told you, although now your WCA is on you won't have a work coach and will only have a case manager. If you check your journal it should hopefully show in there, however if you pick the option payment or service issue this will route the message to a case manager to look at, however you could be waiting for a while to get a response as they tend to be overworked.
  12. Your case manager should remove the referral for a WCA from the system as it's no longer needed. If they don't the CDHA/assessment centre should just cancel it but if they do send a questionnaire call them and explain that you have migrated over owing to a change and hopefully they should cancel the WCA. The whole system is a joke to be honest and there is insufficient staff trained and able to do whats needed, most work coaches get this and try and make it easier where they can, but they are as stuck with the process as you are and believe me are just as frustrated as what should be simple is yet again made convoluted by the DWP/government.
  13. Worst case is it takes a few weeks to get sorted, you can't get lower than that. OPSTRAT holds all legacy benefit data and is an MSDOS package, hence why it cannot automatically talk with or be uploaded to UC. It's outdated an not really fit for purpose anymore. CIS can talk with UC, but only holds basic information i.e. dates of claim, amounts paid, benefit interests etc. It does not hold information on premiums, WCA outcomes or periods WCA is awarded for, what group you are in or when next assessment is due. It is a basic info system designed to share data with other government agencies/LA benefit staff. Even if the service centre manually checks OPSTRAT, they still have to follow guidance in order to transfer it to UC and complete the necessary action, which at worst can take a few weeks. However if mentioned to a work coach during an initial or first commitment appointment they can do the checks there and then, pin it to UC notes and send a handover to the service centre, which greatly speeds up the process for all involved.
  14. Don't do the to-do where it asks about work etc, wait and go through it with the work coach at the commitments appointment and mention what we have discussed here.
  15. CIS doesn't show WCA though only what amount is being paid. "where ESA is in payment staff manually check whether a component was in place and, if so, put the corresponding element on the UC award" So they still have to check OPSTRAT.
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