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    • Speaking of the reformatory boys, here they are with all of their supporters, some of whom traveled with them from miles away, all carefully crammed together and photographed to look like there were more than about 80 .. rather like Farages last rally with even fewer people crammed around what looked like an ice cream van or mobile tea bar ... Although a number in the crowd apparently thought they were at a vintage car rally as they appeared to be chanting 'crank-her'. A vintage Bentley must be out of view.   Is this all there is? Its less than the Tory candidate. - shut up and smile while they get a camera angle that looks better
    • in order for us to help you we require the following information:- Which Court have you received the claim from ? Canterbury If possible please scan redact and upload a full page copy of page 1 of the claim form. ( Name of the Claimant ? Moneybarn No 1   How many defendant's  joint or self ? One Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. 29/05/24 Acknowledged by 14/06/24  Defence by 29/06/24  Particulars of Claim PARTICULARS OF CLAIM   1.  By a Conditional Sale Agreement in writing made on 25th August 2022. Between the Claimant and Defendant, the Claimant let to the Defendant on Conditional Sale. A Ford Ranger 3.2 TDCi (200 P S) 4x4 Wildtrack  Double Cab Pickup 3200cc (Sep.2015) Registration No, ******* Chassis number ***************** (“The Vehicle”).  A copy of the agreement is attached   2.  The price of the goods was £15,995.00.  The Initial Rental was £8500.00.  The total charge for credit was £3575.;17 And the balance of £11,070.17 was payable by 59 equal consecutive monthly instalments of £187 63. payable on the 25th of each month.   3.  The following were expressed conditions of the set agreement,   Clause 8: Our Right to End this Agreement  8.1   Subject to sending you the notice as required by law, any of the following events will entitle us to end this Agreement: 8.1.2  You fail to pay the advance payment (if any) or any of the payments as specified on the front page of this agreement or any other sum payable under this Agreement. 8.1.3 If any of the information you have given us before entering into this Agreement or during the term of this Agreement was false 8.1.4 We consider, acting reasonably, that the goods may be in jeopardy or that our rights in the goods may otherwise be prejudiced. 8.1.5 If you die 8.1.6 If a bankruptcy petition is presented against you; if you petition for your own bankruptcy, or make a live arrangement with your creditors or call a meeting of them. 8. 1.7 If in Scotland, you become insolvent or sequestration or a receiver, judicial factor or trustee to be appointed over any of your estate, or effects or suffer an arrestment, charge attachment or other diligence to be issued or levied on any of your estate or effects or suffer any exercise, or threatened exercise of landlords hype hypothec 8.1.8 If you are a partnership, you are dissolved 8.1.9 If the goods are destroyed, lost, stolen and/or treated by the insurer as a total loss in response to an insurance claim. 8.1.10 If we reasonably believe any payment made to us in respect of this Agreement is a proceed of crime. 8.1.11 If steps are taken by us to terminate any other agreement which you have entered into with us.   Clause 9.  Effect of Us Terminating Agreement   9.1 If this Agreement terminates under clause 8 the following will apply 9.1.1 Subject to the rights given to you by law, you will no longer be entitled to possession of the goods and must return them to us to an address as we may reasonably specify, (removing or commencing the removal of any cherished plates) together with a V5 registration certificate, both sets of keys and a service record book. If you are unable or unwilling to return the goods to us then we shall collect the goods and we'll charge you in accordance with clause 10.3 9.1.2 We will be entitled to immediate payment from you for all payments and all other sums do under this agreement at the date of termination 9.1.3 We will sell the goods or public sale at the earliest opportunity once the goods are in a reasonable condition which includes a return of the items listed in clause 7.1.4 9.1.4 We will be entitled to immediate payment from you of the rest of the Total Amount Payable under this agreement less: ( a) A rebate for early settlement ias required by law which will be calculated and notified to you at the time of payment (b) The proceeds of sale of the goods (if any) after deduction of all costs associated with finding you and/or the goods, recovery, refurbishment and repair. Insurance, storage, sale, agents fees, cherished plate removal, replacement keys, costs associated with obtaining service history for the goods and in relation to obtaining a duplicate V5 registration certificate   4, The following are particulars required by Civil Procedure Rules. Rule 7.9 as set out in 7.1 and 7.2 of the associated Practice Direction entitled Hire Purchase Claims:-   a)     The agreement is dated 25 August 2022. And is between Moneybarn No1 Limited  and xxxxxxxxx under agreement number 756050. b)    The claimant was one of the original parties to the agreement. c)    The agreement is regulated under the Consumer Credit Act 1974. d)    The goods claimed Ford Ranger 3.2 TDCi ( 200 PS) 4x4 Wildtrack Double Cab Pickup 3200 cc (Sep2015} Registration No ^^^^^^^ Chassis number ***************** e)     Thw total price of the goods £19570 f)     The paid up sum £1206 5 g)    The unpaid balance of the total price £7505 (to include charges) h)    A default notice was sent to the defendant on 20th February 2024 by Firrst class post i)      The date when the right to demand delivery of the goods accrued 14 March 2024 j)      The amount if any claimed as an alternative to delivery of the goods 7505 22 include charges ]= 5.  A the date of service of the notice the instalments were £562.89 in arrears. 6. By reason of the Termination of the Agreement by the notice, defendant became liable to pay the sum of £7502 7. The date of maturity the agreement is 24th August 2027. 8. Further or  alternative by reasons of  the Defendant breaches of the agreement by failing to pay the said instalments, the Defendant evinced an intention no longer to be bound by the Agreement and repudiated it by the said Notice the claimant accepted that repudiation 9. By reason of such repudiation the claimant has suffered loss and damage.   Total amount payable £19570 Less sum paid or in arrears by the date of repudiation £12064 97 Balance £7505 (to include charges.) ( The claimant will give credit if necessary for the value of the vehicle if recovered.)  The claimant therefore claims 1.    An order for delivery up of the vehicle 2.    The MoneyClaim to be adjourned generally with liberty to restore,  Upon restoration of the MoneyClaim following return or loss of the vehicle. the Claimant will ensure the pre action protocol for debt claims is followed. 3.    Pursuant to s 90 (1)  of the Consumer Credit Act 1974. An order that the Claimant and/or its agents may enter any premises in which the vehicle is situated in order to recover the vehicle should it not be returned by the Defendant 4.    further or alternatively damages 5.    costs.   Statement of truth The Claimant believes that the facts stated in these Particulars of Claim are true. The Claimant understands that the proceedings for contempt of court may be brought against anyone who makes or causes to be made a false statement in the document for verified by statement of truth without an honest belief in its truth. I am duly Authorised by the Claimant to sign these Particulars of Claim signed Dated 17th of April 2024   What is the total value of the claim? 7502   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No   Never heard of this   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? n/a Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? No   When did you enter into the original agreement before or after April 2007 ? After  Do you recall how you entered into the agreement...On line /In branch/By post ? In a garage  Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes  Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Original Were you aware the account had been assigned – did you receive a Notice of Assignment? n/a   Did you receive a Default Notice from the original creditor? They said sent but nor received   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? None seen   Why did you cease payments? Still Paying,   What was the date of your last payment? Yesterday  31st May 2024   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes on 12 Feb 2024   What you need to do now.   Can't scan, will do via another means as you cant have jpg
    • Now that is an interesting article which adds afew perspective that I hadn't thought significant - but on reflection of the perspectives offered ... Now Starmer is no Blair, however 'blairite he may be perceived, but the Tories aren't tories and aren't even remotely liberal   The fast 'unannounced and unexpected election call from sunack may well be explained by the opinion linked that he hoped reform would be unprepared and effectively call a chunk of Farages largely empty bluster - making him look even more of a prat, leave scope for attacks on shabby reform candidates and mimimise core vote losses to reform - while throwing the 'middle ground' (relative) tories TO THE DOGS - and with the added bonus of likely pacifying his missu' desire to jogg off to sunny cal tout suite somewhat   thumb in the air - I expect about 140ish tory seats, but can hope for under a hundred Reform - got to admit the outside possibility of 1, maybe 2 seats with about 8% of the vote - but unlikely. I think projections of over 10% of the vote for reform is nudged and paid for speculation - but possible with the expected massive drives from Russian, Chinese and far right social media bot and troll prods targeting the gullible.
    • Commentary June 2024 WWW.ELECTORALCALCULUS.CO.UK Interesting article about just how bad it could be for the Tories.  Also Tories could be hoping on Reform not having candidates in many seats, as they were not ready.  
    • Even a Piers Morgan is an improvement and a gutless Farage Piers Morgan calls for second Brexit referendum WWW.THELONDONECONOMIC.COM Piers Morgan and Nigel Farage have faced off over Brexit and a second referendum in a heated reunion on BBC Question Time.   “Why don’t we have another referendum about Brexit?” he questioned. “I seem to remember when 2016 came around we were told there was going to be control of our borders and it was going to be economically beneficial to this country. And eight years later we have lost complete control of our borders… and economically it seems to have been a wilful act of self-harm.”   ... Piers missed off : after all somebody said a 48/52 decision would be "unfinished business" by a long way - was that person just bul lying (again)  
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Terrified by rossendales making threats with no reason


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Hi, sorry for posting what is going to be a long thread

 

Rossendales Bailiffs are making our lives a living hell!

 

Myself and partner both got made redundant in 2008/09 and we subsequently were in arrears with Council Tax.

 

We were visited by a bailiff from Rossendales in July and October 2009,

the first time he was very threatening and refused to leave the premises without receiving payment in full (which he got).

 

The second time he forced his way into the house when the door was opened and threatened to harm me (I'm female and had a 9 month old baby at the time).

 

On this occasion he waited outside my house for my partner to return to work

(he had come home when I rang him and told him the baillif had unlawfully forced entry, he had left by the time my partner got home).

 

I called the police on both occasions due to his behaviour and he told them on his October visit that I had assaulted him and he wanted the police to arrest me!

 

My partner got made redundant again in 2010 and we moved away from where we were living,

we have made regular payments to the bailiffs and since January this year have not missed a single payment,

and have been paying more than what we agreed.

 

We received a letter from Rossendales 2 weeks ago telling us that a van bailiff would be visiting and they wanted payment in full.

I rang them to ask what was going on and they reckoned we had 6 broken arrangements.

 

I wrote to them and asked for a breakdown of payments and charges, which we received on Saturday.

They have missed out 4 payments from this year which we have made - we have bank statements to prove this.

 

My partner rang the bailiff himself on Saturday and told him we have proof we have not missed any payments,

he reckoned he was driving at the time and could not speak - convenient,

as I'm sure he would have been able to talk had we been making a payment!

 

I rang the council who the arrears are with and they told me they won't do anything about the bailiff as the debt is with them

(I made a payment direct to the council on Saturday as we refuse to deal with a bunch of liars anymore).

 

They advised us to speak to Rossendales direct, which my partner did,

and they refused to speak with him and told him to contact the bailiff

- which we have done but he refuses to speak with us unless we make a payment!

 

We feel they are trying to back us into a corner and make us pay the full amount when they have no reason to do this.

 

We are absolutely terrified of a van bailiff visiting the house,

we are being told by the council to speak to Rossendales but they tell us to speak to the bailiff,

he refuses to speak to us unless we make a payment and tells us to speak to Rossendales.

 

As far as we are concerned we think it's a ploy to try to make us pay the full amount outstanding.

 

Is there anything I can say to Rossendales to get them to back off?

 

Help please, have 2 young boys under 3 years old in the house and I'm really scared to open the door to anyone.

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First of all dont speak on the phone to the bailiff as you have found out they just make it as they go along. Have you asked the council how much has been paid to clear the arrears? I would stop paying the bailiff and pay the council direct at a sum you can afford. Use the online banking or the automated council service.Make sure you pay regular amounts. Can you give us a breakdown of fees they have charged as they are set fees, and I suspect that you may have been over charged. You dont have to let them in regardless of what the thug says. Also they cant get a locksmith to change the locks, or have you arrested. Its a common ploy of bailiffs if you complain to police they tell you they will get you arrested.

 

I would also suggest you see your councillor and tell him what Rossendales hve done, as the council are liable for their actions, I suspect once councillor is involved the debt goes back to council and rossendales will be removed. Ohhh and the nice lady that owns Rossendale was paid £1.2million last year nice work if you can get eh?

I know my rights Mr DCA I'm with the CAG......hello hello where you gone Mr DCA8)

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Hi, sorry for posting what is going to be a long thread but Rossendales Bailiffs are making our lives a living hell! Myself and partner both got made redundant in 2008/09 and we subsequently were in arrears with Council Tax. We were visited by a bailiff from Rossendales in July and October 2009, the first time he was very threatening and refused to leave the premises without receiving payment in full (which he got). The second time he forced his way into the house when the door was opened and threatened to harm me (I'm female and had a 9 month old baby at the time). On this occasion he waited outside my house for my partner to return to work (he had come home when I rang him and told him the baillif had unlawfully forced entry, he had left by the time my partner got home). I called the police on both occasions due to his behaviour and he told them on his October visit that I had assaulted him and he wanted the police to arrest me!

My partner got made redundant again in 2010 and we moved away from where we were living, we have made regular payments to the bailiffs and since January this year have not missed a single payment, and have been paying more than what we agreed. We received a letter from Rossendales 2 weeks ago telling us that a van bailiff would be visiting and they wanted payment in full. I rang them to ask what was going on and they reckoned we had 6 broken arrangements. I wrote to them and asked for a breakdown of payments and charges, which we received on Saturday. They have missed out 4 payments from this year which we have made - we have bank statements to prove this. My partner rang the bailiff himself on Saturday and told him we have proof we have not missed any payments, he reckoned he was driving at the time and could not speak - convenient, as I'm sure he would have been able to talk had we been making a payment! I rang the council who the arrears are with and they told me they won't do anything about the bailiff as the debt is with them (I made a payment direct to the council on Saturday as we refuse to deal with a bunch of liars anymore). They advised us to speak to Rossendales direct, which my partner did, and they basically refused to speak with him and told him to contact the bailiff - which we have done but he refuses to speak with us unless we make a payment! We feel they are trying to back us into a corner and make us pay the full amount when they have no reason to do this. We are absolutely terrified of a van bailiff visiting the house, we are being told by the council to speak to Rossendales but they tell us to speak to the bailiff, he refuses to speak to us unless we make a payment and tells us to speak to Rossendales. As far as we are concerned we think it's a ploy to try to make us pay the full amount outstanding. Is there anything I can say to Rossendales to get them to back off? Help please, have 2 young boys under 3 years old in the house and I'm really scared to open the door to anyone.

 

But Mrs Jones told the Nation on TV, events that you describe do not happen .......threats and fraud were down to the actions of her one and only Rogue Bailiff..urmmmm hello Mrs Jones are you reading this?????? would like us to post a copy on your blog so you can answer in person ?????

 

WD

 

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Before being able to provide advice we will need the following:

 

According to the COUNCIL ( not the bailiff company). how much was the Liability Order that was passed by the council to Rossendales. If there are two LO's, how much are each of them for?

 

When the bailiff came into your home, what did he levy upon?

 

How much do you calculate that you have paid?

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Hi

 

I'm having a similar problem with my council and a different firm of bailiffs

(I'm sure they all go to a school where they learn to rip people off!)

 

As padja has already said don't speak to the bailiff he'll wind you up and lie about his powers and it'll make you feel worse.

 

The council or bailiff company wouldn't deal with me either on the phone.

 

I have emailed them, don't get me wrong they have not fallen over themselves to help but they have replied which is more than I got on the phone.

 

In your position I would get copies of your bank statements (NEVER originals) proving your payments,

and copies of all the letters etc from the bailiffs relating to this incident and write to the council detailing this incident.

 

State that they are making your life hell and you have kept to your arrangement and here's the proof (bank statements)

- ask the council that due to this will they take the debt back as you have been paying it off regularly.

 

Send a copy to Rossendales.

 

I have done this and although I don't have a reply yet as to the outcome of my complaint about the bullying bailiff employed,

they seem to have at least taken it more seriously than when I phoned.

 

Sorry I can't be of more help and bear in mind I'm no expert, legal or otherwise,

this is just what I have done after being pointed in the right direction from others.

 

I'm sure that some of the more experienced on here will be along to help soon.

Good Luck

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Hi, thank you for all your replies.

 

My partner rang the bailiff even though I'd said not to (he turned up this afternoon, we showed him the bank statements confirming payments had been made,

he tried to confuse my partner by saying the account numbers were different,

and we must have paid another account,

he was actually getting himself confused between the councils reference and Rossendales!)

 

Luckily, when the other bailiff forced entry I didn't sign anything,

he wanted to go upstairs where my little boy was asleep but I wouldn't let him so he couldn't make a list of anything)

 

I had actually been ironing when he knocked on the door,

and when he tried to get past me to go upstairs I told him I wouldn't think twice about whacking him with a hot iron,

that was when he threatened to attack me (I'm 5ft tall, this guy was well over 6ft and just as wide!).

 

We lived in a different house then so there's no fear of another bailiff being able to legally gain entry.

 

I think both liability's were for the full amount of council tax for 2 years (we chose to pay towards our mortgage to keep a roof over our heads when we got made redundant).

 

One of them is almost paid off and we got the other stacked.

 

My partner talked to the council today (after I had spoken with them and they refused to do anything),

they have said if we send the bank statements with the payments on that they will take the debt back from Rossendales,

they agreed to this after my partner mentioned he would contact our local MP.

 

The bailiff who tipped up today said he would contact his office about the payments which they reckon they haven't received

and would ring us back, that was at 1pm and we are still waiting for the call!

 

I contacted by phone Rossendales when the other bailiff forced entry and they told me that 'the bailiff wouldn't have done that,

you must have let him in' and 'the bailiff can do what he likes anyway'!!

I put a complaint in writing and don't recall getting a reply so I contacted the court which issued his licence and was told bailiff was executing his rights! :-x

 

The bailiff who was on tv recently appeared quite reasonable compared to the guy who visited me

- it's ones like him that undercover reporters should be filming.

 

He's just the tip of the iceberg!

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In the morning get back onto the Council and ask:

1 - how many Liability Orders they had against you

2 - how much each one was for

3 - the dates they were obtained

4 - the address they were for

5 - the date each one covers

6 - how much is still outstanding for each one

7 - the dates they were passed to the Bailiffs.

 

You should also send off to the Bailiffs for a breakdown of the fees that have been charged on this account and/or any othersthey may have dealt with. There is an example of this somewhere but as am at work can't lay my hands on it at present, maybe someone else may have a copy.

 

PT

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Bailiff eventually rang back and spoke to my partner.

 

He's trying to say that no agreement was ever set up

- he must know that this is untrue as we wouldn't have been able to make payments on their website otherwise

- it locks you out if no agreement is in place.

 

My partner explained this to him but he kept coming up with excuses

(he said the payments which Rossendales are 'missing' would have been another account seperate to the two which they are chasing us for now

(2008 council tax year has been fully paid and they received the last payment in August),

but the letter and breakdown received on Saturday went back to 2008, so again they are lying!

 

We also think they are adding unlawful charges onto the account - am I right in thinking they are only allowed to charge for 2 visits, £24.50 & £18.00?

According to their breakdown of charges we have been previously charged £56 and £110 for a van bailiff,

and the one who was here today charged £50!

 

When I spoke to the council in question about bailiff charges previously,

they told me they have no authority over bailiff charges and it's up to them what to charge! :x

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Send something similar to this to Rottendales, adapt as you see fit and send initially by email backed up by a letter in the post, include any accounts you have had in the past 6 years:

 

"From:

My Name

My Address

 

To:

Acme Bailiff Co

Bailiff House

 

Ref: Account No: 123456

 

Dear Sir

 

With reference to the above account, Can you please provide me with a breakdown of the charges.

 

This includes:

a - the time & date of any Bailiff action that incurred a Fee.

b - the reason for the fee.

c - the name(s) of the Bailiff(s) that attended on each occasion a Fee was charged.

d - the name(s) of the Court(s) the Bailiff(s) was/were Certificated at.

e - the date of the Certification.

 

This is not a Subject Access Request under the Data Protection Act S7 1998 so does not incur a fee of £10. You are obliged to provide this information.

 

I require this information within 14 days.

 

Yours faithfully

 

Ripped off customer"

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Only speak to the Bailiff on the phone or his office if you can record the call. You have already found out they use the situation to suit themselves. If you cannot record the calls then everything must be done in writing. Nothing will be solved overnight as procedures and letters can go back and forth for a period of time.

 

PT

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One question, did you ever claim council tax relief when you were made redundant, this should be taken off the amounts allegedly owed, I bet the council haven't taken that into consideration (its usually a different department which doesn't help!).

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When I spoke to the council in question about bailiffcharges previously, they told me they have no authority over bailiff charges and it's up to them what to charge!

This is utter rubbish!! Charges are set out in the The Council Tax (Administration and Enforcement) Regulations 1992 sch 5.

 

1st visit where no levy is made £24.50

2nd visit no levy £18.00

 

Has a levy been made?

If so do you know what has been levied. Can you list please.

 

They can only charge for a van attending when after a levy has been made, This is around the £150.00 or less mark and is classed as reasonable costs.

 

No waiting fee can be charged either, despite what they or the council think.

 

A bailiff cannot force entry, cannot place a foot in the door, cannot push past you. They can only gain access by way of peaceful means only.

 

I would start considering writing a formal complaint to the CEO of the council.

 

I am afraid that this is common practice with most bailiffs, despite a certain some one (she knows who she is) stating that it dosnt happen in her company.

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If they have no levy the most they can charge in fees is £42.50 for a first and second visit, as has already been stated in those circumstances all other fees are void eithout a valid levy. Formal Complaint time imho, to CEO copied to elected leader, councillor and MP. After all the gaffer of Rotters said this sort of thing doesn't happen on National television.

 

try bnot to worry, Caggers will help

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I would not entertain the bailiffs now if the council are in agreement on taking back the debt, If you could ask the council for that in writing or in an email copy it and when bailiff turns up hand it to them through the letterbox and walk away let them talk to a shut door. I agree about seeing if you were eligible for Council Tax Benefit, I suspect you were and that with what has been paid may be an end of the debt. So get into benefit dept of council and get claiming. I agree with Brassnecked complaint letter to CEO of Council, copies to all leader of council etc. Make sure you put how much distress this has caused you I suspect you wont be seeing Rossendales again once this is all set in motion.

I know my rights Mr DCA I'm with the CAG......hello hello where you gone Mr DCA8)

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I would not entertain the bailiffs now if the council are in agreement on taking back the debt, If you could ask the council for that in writing or in an email copy it and when bailiff turns up hand it to them through the letterbox and walk away let them talk to a shut door. I agree about seeing if you were eligible for Council Tax Benefit, I suspect you were and that with what has been paid may be an end of the debt. So get into benefit dept of council and get claiming. I agree with Brassnecked complaint letter to CEO of Council, copies to all leader of council etc. Make sure you put how much distress this has caused you I suspect you wont be seeing Rossendales again once this is all set in motion.

 

Why not copy the complaint to Mrs Green-Jones the gaffer of Rottendales, after all she said her bailiffs are above reproach, and this sort of thing NEVER happens.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Why not copy the complaint to Mrs Green-Jones the gaffer of Rottendales, after all she said her bailiffs are above reproach, and this sort of thing NEVER happens.

 

This lady is full of lies and broken promises, I am afraid to say. It would be a pointless waste of time :(

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This lady is full of lies and broken promises, I am afraid to say. It would be a pointless waste of time :(

 

Sadly it is all too true, but she deserves to be bombarded with complaints after her bare faced denials of any wrongdoing other than her senior training bailiff who was sacrificed for the greater good

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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One question, did you ever claim council tax relief when you were made redundant, this should be taken off the amounts allegedly owed, I bet the council haven't taken that into consideration (its usually a different department which doesn't help!).

 

Hi, no we didn't - we were unaware we could get help with it, and of course no one told us this. It wasn't until my partner got made redundant the second time and we moved to a rented house (we lost our own home which was mortgaged) that the council where we live now said we could have claimed a reduction.

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This is utter rubbish!! Charges are set out in the The Council Tax (Administration and Enforcement) Regulations 1992 sch 5.

 

1st visit where no levy is made £24.50

2nd visit no levy £18.00

 

Has a levy been made?

If so do you know what has been levied. Can you list please.

 

They can only charge for a van attending when after a levy has been made, This is around the £150.00 or less mark and is classed as reasonable costs.

 

No waiting fee can be charged either, despite what they or the council think.

 

A bailiff cannot force entry, cannot place a foot in the door, cannot push past you. They can only gain access by way of peaceful means only.

 

I would start considering writing a formal complaint to the CEO of the council.

 

I am afraid that this is common practice with most bailiffs, despite a certain some one (she knows who she is) stating that it dosnt happen in her company.

 

When they charged us £56 and £110 no levy had been made,

these are on the breakdown they sent me and it was in March 2009.

 

The bailiff visited the house in July 09 and tried to put a clamp on the car,

the council tax bill was in my name but the car was in partner's name.

 

I called the police that day as he was threatening me then but when the police turned up (3 male police officers)

they sided with the bailiff and said 'people like you should pay your way' which left me quite shocked

- this was down to being made redundant not because we didn't bother to pay council tax.

 

I didn't think the police were allowed to voice an opinion, I thought they were only there to keep the peace! My mum's friend paid the bill on her credit card,

but strangely enough this isn't on the breakdown they sent!

 

When he forced his way into the house, my partner called the police when he seen the bailiff waiting near the house,

and told them what he'd done, however, they said he hadn't forced his way into the house as there was no sign of any damage to the door!

No levy has been made again now but he charged £50 for yesterday, and looking at the other unlawful charges on the breakdown it looks like that is what we are paying at the minute.

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I would not entertain the bailiffs now if the council are in agreement on taking back the debt, If you could ask the council for that in writing or in an email copy it and when bailiff turns up hand it to them through the letterbox and walk away let them talk to a shut door. I agree about seeing if you were eligible for Council Tax Benefit, I suspect you were and that with what has been paid may be an end of the debt. So get into benefit dept of council and get claiming. I agree with Brassnecked complaint letter to CEO of Council, copies to all leader of council etc. Make sure you put how much distress this has caused you I suspect you wont be seeing Rossendales again once this is all set in motion.

 

We asked the council if they could deduct an amount off the bill for when we were both out of work, they refused saying we should have applied for it at the time - if we had been aware we would have!

 

We will definitely be complaining to the council and I have the details of the local MP for that area and for the one where we live now.

 

I also think Rossendales and other bailiff companies should be regulated, the law needs to be changed to stop these bailiff's doing what they want and getting away with it!

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When they charged us £56 and £110 no levy had been made, these are on the breakdown they sent me and it was in March 2009. The bailiff visited the house in July 09 and tried to put a clamp on the car, the council tax bill was in my name but the car was in partner's name. I called the police that day as he was threatening me then but when the police turned up (3 male police officers) they sided with the bailiff and said 'people like you should pay your way' which left me quite shocked - this was down to being made redundant not because we didn't bother to pay council tax. I didn't think the police were allowed to voice an opinion, I thought they were only there to keep the peace! My mum's friend paid the bill on her credit card, but strangely enough this isn't on the breakdown they sent!

When he forced his way into the house, my partner called the police when he seen the bailiff waiting near the house, and told them what he'd done, however, they said he hadn't forced his way into the house as there was no sign of any damage to the door!

No levy has been made again now but he charged £50 for yesterday, and looking at the other unlawful charges on the breakdown it looks like that is what we are paying at the minute.

 

No levy then no other charges can be applied apart from the £42.50 for the visit fees.

 

The police I am afraid have no idea on this situations and yes you are right they are there to stop the breach of the peace, not to make comment of the debt.

 

Ok, when you write to the council with your complaint mark it as FORMAL COMPLAINT

Address it to the CEO of the council involved.

 

You need to complain about the following.

 

1. Bailiffs conduct. National Standards for Enforcement Agents

 

http://webarchive.nationalarchives.gov.uk/+/http://www.dca.gov.uk/enforcement/agents02.htm#part11

 

Enforcement agents, for the purpose of distress or execution shall, without the use of unlawful force, gain access to the goods. The enforcement agent will produce an inventory of the goods seized and leave it with the debtor, or at the premises, with any other documents that are required by regulations or statute.

 

Enforcement agents must carry out their duties in a professional, calm and dignified manner. They must dress appropriately and act with discretion and fairness.

 

Distress

 

The Council Tax (Administration and Enforcement) Regulations 1992

 

45.—(1) Where a liability order has been made, the authority which applied for the order may levy the appropriate amount by distress and sale of the goods of the debtor against whom the order was made.

 

(2) The appropriate amount for the purposes of paragraph (1) is the aggregate of—

 

(a)an amount equal to any outstanding sum which is or forms part of the amount in respect of which the liability order was made, and

 

(b)a sum determined in accordance with Schedule 5 in respect of charges connected with the distress.

 

(3) If, before any goods are seized, the appropriate amount (including charges arising up to the time of the payment or tender) is paid or tendered to the authority, the authority shall accept the amount and the levy shall not be proceeded with.

 

(4) Where an authority has seized goods of the debtor in pursuance of the distress, but before sale of those goods the appropriate amount (including charges arising up to the time of the payment or tender) is paid or tendered to the authority, the authority shall accept the amount, the sale shall not be proceeded with and the goods shall be made available for collection by the debtor.

 

(5) The person levying distress on behalf of an authority shall carry with him the written authorisation of the authority, which he shall show to the debtor if so requested; and he shall hand to the debtor or leave at the premises where the distress is levied a copy of this regulation and Schedule 5 and a memorandum setting out the appropriate amount, and shall hand to the debtor a copy of any close or walking possession agreement entered into.

 

Levy and Removal

 

12.—(1) Every bailiff levying a distress shall produce his certificate to the tenant if he is present or, in the absence of the tenant, to such other person present as appears to be in control of the premises.

 

(2) A bailiff levying distress shall deliver to the tenant, or leave on the premises where distress is levied, a memorandum in Form 7 identifying the bailiff and specifying in an Inventory the goods distrained on and setting out the amounts for which the distress is levied and the fees, charges and expenses authorised by these Rules and being actually and necessarily incurred under them.

 

(3) A bailiff or his agent attending to remove goods from the premises or withdrawing from possession prior to sale of the distrained goods shall deliver to the tenant or leave on the premises where distress is levied a memorandum in Form 9 setting out the expenses of removal authorised by and incurred under these Rules.

 

Fees, Charges and Expenses

 

10. No person shall be entitled to charge, or recover from, a tenant any fees, charges or expenses for levying a distress, or for doing any act or thing in relation thereto, other than those authorised by the tables in Appendix 1 to these Rules.

 

 

I hope this information will help with your complaint.

 

Did you check the bailiff was certificated? you can check here >>http://certificatedbailiffs.justice.gov.uk/CertificatedBailiffs/

 

If you have any problems PM me the bailiffs name and I will check.

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Hi, I Just opened my front door to a bailiff who was quite aggressive

(I posted a thread on here last week with regard to Rossendales hassling us),

 

he put his foot over the threshold and tried to push past me - luckily I managed to shut the door in time.

 

He's been ringing me for the past few days, letting the phone ring for 4/5 minutes at a time.

 

He rang my doorbell 3 times, and I only answered the door as the doorbell is quite loud and it was upsetting my children.

 

As soon as I opened the door, he said he had been ringing me and trying to contact me,

I said I knew that but I don't have to speak to him,

I then went to shut the door and that's when he put his foot over the doorway.

 

When he couldn't get in he rang the doorbell continously for over 5 minutes - my children were terrified.

 

I rang the police on their non-emergency number as my partner (who was at work) said what he was doing was harrasment,

however, the police call handler I spoke to said he wouldn't even log the complaint!

He told the bailiff was 'just doing his job'.

 

I advised I was not ringing to ask them to give advice on bailiffs

but that I wanted to make a complaint about someone trying to force his way into my property!

 

I then called the council and spoke to a manager (we are currently trying to get info from them with regard to liability orders etc,

but the council tax manager is off sick and no one else is dealing with it).

 

I told him what the bailiff had done and that he was not allowed to force entry.

He told me that because I opened the door, then the bailiff can do what he wants to gain entry!!

 

I've already been through this with another bailiff who got into my last house!

 

Surely they are not allowed to do this?

 

I know they can get in through an open window and they are allowed in if peaceful entry has been made before.

 

But surely it is trespass if I have opened the door and not invited him in?

 

I also quoted to the council the paragraph on the other thread with regard to them taking the debt back

(I tried to copy and paste it onto here but website wouldn't let me do it) it's from The Council Tax (Administrations and Enforcements) Regulations 1992

 

I have been told by 2 different people that this is not true

- although they also said they weren't a council tax manager and actually didn't know if the council would do this,

it is call handlers from the council tax department telling me this.

 

We feel like we are getting nowhere,

it's almost as if the council want the bailiffs to visit and add unlawful charges on to the bill

- I made them aware of this again and I was told again that they can charge what they want!

I was informed yesterday by the council that the charges were only unlawful in my opinion!!

 

Please help.

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make sure that you record everything you can - on film and in sound. Use a telephone for this

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