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    • I am requesting your assistance to how I should go about a serious breach of my privacy that occurred during my stay at one of IHG’s hotel on Ma 2023. Having previously had items taken from my hotel room elsewhere I take the added precaution of using a security camera app on my device whenever I stay in a hotel room. The recordings are date and time stamped and it cannot be adjusted by the end user.   On this particular occasion I discovered evidence from my personal security camera recordings of a spy camera had been placed underneath my door, and can be seen moving along the base of the door for approximately 15 seconds.   The spy camera is in fact marketed as an inspection device of drains primarily but is known to be used in observing spaces difficult to enter. It is a usb endoscopic camera that has a length flexible cable that is semi rigid and can negotiate any obstruction by bending. The operator can be up to 3-4 metres away.   Infuriated as I had previously stayed with them in 2022 for 3 months at £260 per night that they would seek to question my honesty and invade my privacy. I immediately called reception and asked why they would do such a thing and if they had any concerns they were welcome to inspect my room and go through my personal belongings and ask me anything they wanted to. I was sleeping for the best part of my stay and was alone throughout.   I sent the recordings to the receptionist within the hour of finding them and I asked to speak to the manager of the hotel who I was told wasn’t present. I tried to have face to face meetings with him but he instead wrote to me denying the recordings were made at their hotel stating that they didn’t observe anyone in the corridor at the time of the recordings and that they don’t have a metal bar at the interface of the tile and carpet which corresponds to the overlying door. I rejected that statement on the grounds the video doesn’t show a bar but a reflection of light on the tile and you wouldn’t see a person outside my door because the cable is black and runs along the floor. If you don’t look for this you won’t see it. The matter was passed up to the area manager and he also denied the allegation. This is where the matter ends as far as IHG are concerned. Leading a busy work and family life I let the matter go but I found myself back at the same hotel a year later. I booked for  2 nights and was given a room facing the lobby door that led to the lifts. Unfortunately, from the hours of 3am I was woken up by the noise of the door opening and closing but also noticed shadows of a person standing in front of my door. At first I took no notice and put this down to a guest waiting for someone but the person or persons returned several times, standing outside my door for up to several minutes. I called the hotel reception and asked if there was an issue  on my floor and they said they would come up to check. They never said they would check the CCTV and as the incidents continued to happen up to 8am I called them 6 times. Given my past experience I didn’t think they took security as serious a# her establishments and made them observe the Cctv and let me know. The explanation I was given was that they could see residents there but they were heading down to breakfast. The time that I had noticed these feet by door was from 3am and breakfast started at 6.30am. It also didn’t explain why they would stand by my door for anything longer than 10seconds and if they were waiting for someone how likely is it that this scenario is played out 6 times when there was only 12 rooms per floor. Later that morning when I went down for breakfast the manager said he would move me to a room at the end of the corridor and asked me what my plans were for the day, essentially when would I be in the hotel. I stated that for the day I was out. He then said that all his staff were uncomfortable about me being a guest and said that I was not welcome there anymore. I had paid for the two nights but when it came to the end of the day I didn’t feel that I would be able to rest at the hotel given the hostility so I returned the next day to collect my remaining belongings, namely items of clothing, an iPhone charging cable and plug, and toiletries. Checkout was at 2pm and I was at the hotel at 3pm. All my belongings were gone and they couldn’t locate the items.  I plan to report the incident of the spy camera to the police, as well as the theft, and write to the hotel emphasising that this breach of privacy is unacceptable and the hotel's failure to properly investigate and address the issue is deeply concerning. The fact that I requested security checks to ensure my safety in the early hours was reasonable, yet their response to ban from the premises was excessive and even possibly discriminatory as I had revealed to them that I had been a victim of a hate crime given my sexuality. . I am seeking compensation for the infringement of my privacy, the lack of proper investigation, and the being humiliated and made to feel like an undesirable. I will request a full refund of my two-night stay totaling £390. Additionally, I will request compensation for the cost of my previous stay when the infringement occurred, which was £220. I am also considering damages for the infringement of my privacy but at a loss as to what this would equate to. I will close the letter giving them a 14 day timeframe to respond.    Is there anything you feel i need to consider here? Many thanks   
    • oF course, this is all just the start. trump is dragging it out as much as possible hoping to pardon himself, but the barrier the yanks had about admitting that a pres could be such a piece of err work has been broken and there is many more to come. His current criminal charges are extremely unlikely to result in jail time or anything other than fines  - but with some of the other charges - jail is pretty much mandatory - especially for one not only not on a first offense - but with others stacked up
    • Indeed, it’s all up to date at the moment and no missed payments and no issues from a credit file perspective everything is up to date in that sense 
    • follow it thru, plenty of time to poss arrange a tomlin or consent later on. ............   pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website https://www.consumeractiongroup.co.uk/topic/466952-lowelloverdales-claimform-old-cap1-debt/?do=findComment&comment=5260464 .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .. get a CCA Request running to the claimant . https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/ .. Leave the £1 PO unsigned and uncrossed . get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . .use our other CPR letter if the claim is for an OD or Telecom Debt or Util debt]  https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ on BOTH type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] .............. dx
    • so you've never been issued a default notice ever and all these accounts still show on your credit file?  
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Paid debts now no money


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Please help.......

 

At christmas 2009, i borrowed some money from a doorstep lender.It started out at £1125, i fell behind as i couldnt afford the £100 some weeks. so in order to catch up i agreed to borrow 4 more to cover the 1st one, then the next, then it became a vicious circle......it begain to grind me down and as i was missing the payments the interest was increasing.....in order to cope with the stress i resulted to anti-depressants.

 

I couldnt cope with the debt an took an overdose last year and then a fatal 2nd one shortly after due to him becoming vicious and threatening if i didnt start paying back! I fled from domestic violence from my last place but he found me some how (maybe on the electoral role), he was not happy. he said i must sell my home or i will burnt inside it, gave me 3 months and agreed on a final settlement of £25k (thats the interest and admin fee for the contract he had drawn up back in 2009 but i lost it when i fled from the domestic violence).

 

Through fear and intimidation, i paid him with 3 weekly withdrawals of £8300. i am so scared, i am on sedatives, i cant work,cant sleep,depressed and I have about £1000 left and i am so scared i am going to have no money for food or heating once i pay my landlord next week.....will i be entitled to a crisis loan to help with my rent?

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To the best of my knowledge, anybody can apply for a crisis loan, whether you will actually receive one will depend upon your individual circumstances.

 

There are so many issues highlighted in your message that you require assistance with.

 

If the lender threatened and intimidated you and was demanding money with menaces, you should contact the police about the matter.

 

The amount that your loans increased from £1125 up to £25k sounds outrageous, you should speak to somebody about that, for example citizens advice/oft/trading standards

 

Also if you are on a low income, you may be able to claim housing benefit to help with your rent

 

Also if you are feeling so low that you are considering harming yourself in any way, you should also seek professional medical help

If you have found my post useful, please click on the star at the bottom of my post and add some reputation points.

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Hello there. This sounds terrible for you. I agree with ID, you should tell the police and whoever else you can speak to.

 

I've asked the site team to take a look, in case there's another forum where you can ask about the loan shark part of your problem.

 

My best, HB

Illegitimi non carborundum

 

 

 

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Hi courage

 

Unforetunately there isn't 'loan shark' forum, but the way many creditor's and dca's act you would think the whole site is about 'loan sharks'.

 

http://www.direct.gov.uk/en/MoneyTaxAndBenefits/ManagingDebt/DebtsAndArrears/DG_10035958

http://www.oft.gov.uk/OFTwork/consumer-protection/campaign11-12/loan-sharks/

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I just looked at the site rebel posted and you can report people anonymously. I know it doesn't solve your financial problems. What about Trading Standards though?

 

 

My best, HB[/quote

 

i live in fear! if they track him i may get harmed! he never did give a company name....since i paid i havent heard anything.

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You shouldn't have to live in fear, whats to stop the lowlife saying you haven't paid him back, go to the police, they are duty bound to protect you.

 

I just looked at the site rebel posted and you can report people anonymously. I know it doesn't solve your financial problems. What about Trading Standards though?

 

 

My best, HB[/quote

 

i live in fear! if they track him i may get harmed! he never did give a company name....since i paid i havent heard anything.

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You shouldn't have to live in fear, whats to stop the lowlife saying you haven't paid him back, go to the police, they are duty bound to protect you.

 

 

he found me before and he will find me again! he even used to turn up at my childrens school at home time to collect his money if i missed one payment.

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Reminds me of a man who I borrowed 100.00 from some years ago. They kept the paying book till the loan was paid off they said.

Called for ages saying I still owed on the loan till I say down and worked out nearly two years of 10.50 a week way over paid back 100.00 with 40.00 supposed interest.

 

I just kept believing I owed them money, partly due to my memory, mainly due to them playing on it and being I now realise a loan shark.

 

After a few months they appeared again and I asked for the book as said I had at least paid them 1000.00 and planned to ring the police, they left with the book and I never saw them again.

 

Though I appreciate not all are so easy to stop their racket.

 

Thing is you have to go to the police as your situation is far worse than mine and this person has to be stopped.

 

We dont know their names most of the time due to simple fact they dont give them or just a first name. On my estate which is fairly targetted you can almost smell them, they call a couple of months prior to xmas, in a bashed up transit, they either try to flog carpet at inflated prices with high interest and then move onto loans, or they ask do you want to borrow 100.00, knowing people will likely progress to higher loans. They dont like the provvy get you to fill offcial application, so from that I now wiser can id they are sharks.

 

But i tell you year on year they call door to door and do the same thing with just a first name as a contact !!!!!!

 

Even I have to add the provident try to force 250.00 down your throat I posted some time ago and find the word no hard to accept, with repeated calls and cards put through the door.

 

I say this if the loan is not legit, get police to help and do not repay a penny. Thats how I get them to pee off so quickly now. The provident last time said you surely would like some money to treat yourself etc....along that lines, even waving it about in the air up and down this old man did, I said okay you have convinced me, you give me 250.00 and i promise to bugger off and not repay it.

 

Their faces soon drop and they dont persue the issue till the next time that is :wink:

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At christmas 2009, i borrowed £1125, I fell behind as i couldnt afford

the £100 some weeks. so in order to catch up I agreed to borrow 4 more to

cover the 1st one.

 

 

 

gave me 3 months and agreed on a final settlement of £25k.

 

 

 

i paid him with 3 weekly withdrawals of £8300. i cant work, and I have

about £1000 left. Will I be entitled to a crisis loan to help with my

rent?

 

 

I am totally confused! Firstly I don't agree with how this individual has dealt with the matter. As for the increase up to £25,000, I have heard this many times before and know how these people operate - I have an acquaintance that earns his money this way in Manchester.

 

But the bit that confuses me is that in December 2009 you had no money so borrowed £1125. You paid some of the £100 weekly repayments and then borrowed some more to top up and restructure. All of that is normal practice for this type of lender.

 

Then recently you have paid him 3 weekly payments of £8300 each, can't work are sick AND you still have £1000 left.

 

If you had £25,900, where did this come from? Have you borrowed more money?

Are you on benefits? If so, are the DWP aware that you had access to this level of funding?

 

You seem to have gone from having nothing in December 2009 (hence the first loan) to having close to £26,000 recently.

 

If you haven't borrowed this £25900, and you have repaid your debt (as your heading suggests), have £1000 of capital, what are you living on now?

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That's a good scheme. But the OP has already paid back the £25,000 -

i paid him with 3 weekly withdrawals of £8300

 

I realise that the lender can still be prosecuted, but unfortunately the damage has been done - the OP won't see any of the £25,000 that they have paid back!

Of course report it, but I would also say that it is a lesson that the OP won't borrow like this again in a hurry!

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I am totally confused! Firstly I don't agree with how this individual has dealt with the matter. As for the increase up to £25,000, I have heard this many times before and know how these people operate - I have an acquaintance that earns his money this way in Manchester.

 

But the bit that confuses me is that in December 2009 you had no money so borrowed £1125. You paid some of the £100 weekly repayments and then borrowed some more to top up and restructure. All of that is normal practice for this type of lender.

 

Then recently you have paid him 3 weekly payments of £8300 each, can't work are sick AND you still have £1000 left.

 

If you had £25,900, where did this come from? Have you borrowed more money?

Are you on benefits? If so, are the DWP aware that you had access to this level of funding?

 

You seem to have gone from having nothing in December 2009 (hence the first loan) to having close to £26,000 recently.

 

If you haven't borrowed this £25900, and you have repaid your debt (as your heading suggests), have £1000 of capital, what are you living on now?

 

I stated in my original posting how this came about.....

 

"he was not happy. he said i must sell my home or i will burnt inside it, gave me 3 months and agreed on a final settlement of £25k"

 

I was on benefit before and borrowed the money, then had to sell my home to pay him the final settlement in order to leave me alone and stop death threats....he posed as a relative at the hospital when i was in for 10 days when i took a fatal overdose and warned me i better "pay him off with my house", i was too scared to tell authorites but had to stop benefits becuase i informed them of selling house but i am scared to ask them for help again.....

 

i just dont know how i am going to pay my rent or food.......

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I stated in my original posting how this came about.....

 

"he was not happy. he said i must sell my home or i will burnt inside it, gave me 3 months and agreed on a final settlement of £25k"

 

I was on benefit before and borrowed the money, then had to sell my home to pay him the final settlement in order to leave me alone and stop death threats....he posed as a relative at the hospital when i was in for 10 days when i took a fatal overdose and warned me i better "pay him off with my house", i was too scared to tell authorites but had to stop benefits becuase i informed them of selling house but i am scared to ask them for help again.....

 

i just dont know how i am going to pay my rent or food.......

 

Right - that makes it much clearer. You are certainly entiled to apply for help due to having no income, but I would imagine the DWP will want a full explanation of how you have managed to get rid of over £25000 out of the sale of the house.

 

Worst case scenario - the DWP will treat you as though you still have it even though you don't!

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