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    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Tax credits


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By my workings out mine will be about £8,000 oh god now i've typed that it just seems even worse :!:

 

The letter isn't nasty or accusing, it is just very matter of fact and simple.

 

I lived with it for months until my head was straight and we had other changes which had just occurred so I changed everything with them.

 

The letter I have drafted is very simply and just confirms that they are right and I state that I notified them of the change in November and that I understand that there will be an overpayment but I have asked if it would be possible to take this from my existing / future awards so as not to leave us in hardship. I am going to post it second class recorded delivery on Weds morning as I go away on holiday this Weds for 1 week and don't want to be on holiday worrying about what is on my doorstep when I return.

 

So are you still receiving the childcare payments now?

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My payments haven't changed and i get mine weekly. They won't stop them (don't start me bloody worrying about this now!) they will just do their review and amend payments I presume.

 

God monthly?!?!? How'd you cope?!?!?!?!?!?! What date are you due your payment? x

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Yes still receiving it, although I wish i had just told them last year as I lost my housing benefit too ! I was getting around 40quid a week off my rent ( rent is 92) but now I am paying full rent and an overpayment for housing benefit too !!!! I was just too scared to tell them he didnt go to ofsted registered playscheme, and then I couldnt argue with housing benefit for the same reason !! so now my 650quid wages pays my rent and overpayment to housing benefit !!!

 

My next payment is due on the 24th, boys birthday is 30th !!! last month we went away on the 23rd and I called up just to make sure it was all ok.!! Its good to know they wont stop them though, just hope I get something from them this week !! If i dont hear anything and I receive my payment ok I might phone them..... the childcare provider that they may be contacting are useless at replying to anyone ! took me 2 months to get an answer about summer club last year !!!!

 

i was thinking of saying I got my renewal documents out to call you as it has been so long and i have just noticed the childcare element doesnt say for summer holidays only, does this mean I am still being paid for them ??

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just home from work and still nothing for me !! no letter or phone message !!!

 

backofbeyond - enjoy your holiday , try not to worry it will work itself out when you get back i'm sure !!

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Hi im new here. I just checked my bank and there was no payment im so sure i sent my renewal i do it every year on time. But there was no payment so now im panacing as i have 4 kids to feed one being 16 months old but now have no money sorry to go on but stress gets the better off me x

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is there any reason why your claim might have been stopped other than not renewing ??? i thought they would inform you before just stopping it !!!!!!! im keeping everything crossed mine is there next week now !!!! I may call them Monday to make sure !!!

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You could always apply for a crisis loan from job centre plus if they can't do it straight away and if you qualify you can normally get a same day giro payment.

 

Try not to panic I'm sure it'll be easily sorted.

 

Good luck nic, hope you here something!

 

I'm away after tea time so will update next week.

 

xxx

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Hello enzaboo. I hope you manage to get through on the phone and that you have some encouraging news.

 

At my anxiety management group, one of the questions we were taught to ask ourselves was 'Is there something I can do to shortcircuit this worry/problem for myself?'. So now, I try to force myself to make phone calls I've maybe avoided, and usually I feel better.

 

I hope it works for you.

 

HB x

Illegitimi non carborundum

 

 

 

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home from work and still nothing !!! think i will get the next payment out the way and then call them ! ( well i will probably call before then as i dont want any nasty surprises next weds when i find i have no money !!!)

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Thank ypu honeybee i made myself call them had to make 4 calls in the end they wanted 09/10 and 10/11 but hoping its sorted now they said may take about a week. Thanks for all your help.

 

Enza. Xx

 

Well done you, I hope you get a good result. Please let us know.

 

HB x

Illegitimi non carborundum

 

 

 

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Hi , received my tax credit payment as normal today and when i got home from work I had my tax credit renewal back FINALLY !!!! renewed on 10th June, never before has it taken this long.........!

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