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    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Skyline v NatWest


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Afternoon all

 

I am trying to list my unfair bank charges

 

Can i claim Debit Interest ?

 

I also have a

 

CASH OUT - BRANCH £4906 @ £0.57p per £100 = £27.96,

 

PAYMENT OUT - MANUAL 18 @ £0.67 EACH =£12.06

 

ARE THESE DEEMED FAIR OR UNFAIR ?

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Afternoon all

 

I am trying to list my unfair bank charges

 

Can i claim Debit Interest ?

 

I also have a

 

CASH OUT - BRANCH £4906 @ £0.57p per £100 = £27.96,

 

PAYMENT OUT - MANUAL 18 @ £0.67 EACH =£12.06

 

ARE THESE DEEMED FAIR OR UNFAIR ?

 

please can you explain

debit interest?

 

cash out and payment out no sorry.:D

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L Lad

 

The debit interest

 

I have no explanation and its only £1.00 i shall ignore for the moment

 

thankyou for the help .

 

 

hi you cant claim it. only charges eg unpaid DD/SO CHEQUE referal Overlimit and missed payment. trhe FAQs help to guide you through the process:D

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Yes its a penalty for being overdrawn at £3.50 per day

 

from natweststaffmember

 

Originally Posted by natweststaffmember

Have amended the thread so that Uarranged borrowing fee formerly called excess borrowing is now there so YES you can claim them back

 

Hope that helps

 

 

NWSM

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I have completed my spreadsheet with five years of charges

 

I have been looking for a suitable letter template to use to send with my spreadsheet asking for these unfair charges to be refunded to me

 

Does such a template exist ?

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This is the correct letter.

 

Not sure i like this letter if its the right one

 

If you don't like it then write your own, but our letters are tried and tested and have been used successfully thousands of times.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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  • 3 weeks later...

I sent the spread sheet and prelim letter to NatWest and thet have written back to say their charges are fair ,reasonable and transparent

 

I claimed on the spread sheet

 

Excess Borrowing

Paid Referal Fee

Unpaid Items

Referal Charge

 

Copy of letter received fron Nat West

 

Dear Mr xxxxx

 

Thankyou for your letterof 16th September 2006 recieived at my office on the 3rd October 2006 about the charges you incurred over the last six years .I am sorry youwere unhappy with the service you received but grateful that you took time to write to explain why.

 

we believe that our charges are fair , reasonable and transparent.We considerthat the amounts debited to your account have been applied strictly in accordance with your agreement with us and our published tariff,which we are satisfied,complies with all applicable laws and regulations.We are also committed to ensuring the transparency of the information that we give to our customers about the operation and products.

 

In case you wish to take this matter further i have enclosed a leafletexplaining the options available to you.I hope you will not find it nesessary,and if there is still anything that you consider unresolved do call me on 02380273428 and i will be happy to help.

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Hi,

Just a little advice I found helpful.

Have a read of other people's threads (especially those who are quite a bit further down the track) as you will find that a lot of letters others have recieved from the bank are very similar and you can compare those you receive to them.

It gives you a lot more confidence when you know others are getting the same standard letters as yourself and winning their money back.

Good luck!

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  • 2 weeks later...

A copy of my claim through Money Claim as of today ...£ 120 court fee was a little expensive i thought .Trust i will be refunded if i win .

 

 

. The Claimant has an account 157XXXXX with the Defendant, opened 1990 2. Since 30/11/2000 the Defendant debited charges and interest in respect of purported breaches of contract. 3. Defendant is aware of all details as a list of charges has already been supplied. Another copy will be sent. 4. Claimant contends: (a) The charges exceed the Defendant's losses caused by the breaches; (b) The Term permitting the Defendant to levy such charges is unenforceable under the Unfair Terms in Consumer Contracts Regulations 1999, Unfair Contract Terms Act 1977 and at Common Law. 5. Claimant claims: (a) return of the amounts debited of £1455.50; (b) Interest per S.69 County Courts Act 1984 of 8% - £301.96 continuing at 8% until judgment or settlement at a daily rate of £0.32; 6. Alternatively, if the charges are a fee for a service, then they must be reasonable under S.15 of the Supply of Goods and Services Act 1982. 7. Costs allowed by the Court.

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  • 1 month later...

jane641

 

I have recieved this from Moneyclaim,where does this leave me ?

 

Nat West Bank

spacer.gif********

Defence

You are unable to take any further action online on this claim.

 

The Defendant disputes the whole amount you have claimed. Your claim cannot proceed online and will be transferred to the appropriate court for continuation. You will receive confirmation to where the claim has been transferred to shortly.

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