Moorcroft round one - have been given one of my alleged debts, this one is for Virgin Bledia

[Bazooka Boo]

I simply cannot tell you how extremely chuffed I am that Moorcr@p have been given one of my alleged debts, this one is for Virgin Bledia, and is for an early termination fee for breaking their contract within the 18 months they stipulated.

 

They seem to have forgotten it took them over 12 months to actually hook me up to their network, and all of the ignored emails, letters, and phone calls I have made.

 

Proof if ever it were needed, that they will try, try, and try again, to get you to sign up to a contract with them to ensure they have a regular income from you, regardless of how long or painful the process has been to do so.

 

Once they have you on that hook, for as long as you are paying them they do not care about your satisfaction, or whether you are paying the best prices for their services, your tied into a deal for 12 or 18 months, even longer for some services, and they will have already spent the money you have yet to pay them.

 

So I am going to run a little experiment of my own. The outstanding fee they allege is owed, I can find down the back of the settee. So I have absolutely zero worries.

 

I am also going to be contacting them by phone, as I did earlier, and actually spoke to a quite pleasant chap, who even laughed when I asked if their doorstep caller, when tasked, would like tea or coffee? He said he would put a note on my file for when the 'field agent' was tasked.

 

I will also record any doorstep collector that may turn up at my doorstep to demand money, but I highly doubt that will ever happen.

 

So it will be phone calls, & letters for your perusal.

 

And I must admit, this first letter from Moorcr@p is actually very tame and it seems that they have been told to reign it in and toe the line?

 

No mention of debt except in their name, no mention of using credit cards to pay off a debt, the request to contact them by phone OR letter, all in all I was suitably surprised to receive this, not only because I assumed it would be Idiot Iqor, but just how refreshingly pleasant it all was...? New ploy??

 

[cerberusalert]

I'd send them to Coventry.

 

It seems a lot of their mail ends up there... in bulk.

[Undercover-Elsa]

Still the same cheap letter heading though, set up on an Amiga

[WhatALife]

Identical to the letter I received from Moorcroft, exact same words right through except instead of "VIRGIN MEDIA" I have "BRITISH TELECOMS"

 

It's even signed by the same Debt Recovery Manager. Every letter I've had from them in the last few year was signed by the same person. I wonder if this person exists.

 

Must be their standard hello letter

[cerberusalert]

Bazooka Boo do you realise that the thumbnail links directly to your photobucket folder which includes another 'photo. Be careful Morecrap might threaten to tow it.

[babybear39]

This is indeed remarkable news. They must have somehow got an employee that realises that threats of doom, gloom, and selling your chidren actually doesn't work very well

[Undercover-Elsa]

Not so much fun though

 

Morning BabyBear, long time no see....hope you are well now?

 

Elsa x

[babybear39]

Not so much fun though

 

Morning BabyBear, long time no see....hope you are well now?

 

Elsa x

 

Hi Elsa, I'm as good as can be and am awaiting my next app. with the nuerologist next month to ascertain how much brain and nerve damage I have (basically they're checking I do still have a brain lol)... I'm able to go on short trips with my crutch but need my wheelchair for longer journeys unless accompanied by someone.

 

My house is in the middle of being adapted wich annoys me, having people here making a mess but will be worth it in the end

 

How're you?

[Undercover-Elsa]

Up and down but battling on!!

 

Glad you're on the mend, although it does take time. I hate having workmen in the house too! Usually beat it to sit in the garden, otherwise I can't resist interfering

[Bazooka Boo]

Bazooka Boo do you realise that the thumbnail links directly to your photobucket folder which includes another 'photo. Be careful Morecrap might threaten to tow it.

 

Yes I thought I would leave it on there.....misinformation untruths and swinging the lead goes both ways, they will be very very lucky to get there grubby paws on that, it is now, I believe, a crate of coke cans??

 

I'm just going to see exactly how far they are going to go in attempting to collect a few pounds, and of course see just how many guidelines and laws they can breach along the way........I might even give them my phone number.

[cerberusalert]

I believe, a crate of coke cans??

Or part of a new aircraft carrier.

[little teacup]

I have had an identical letter regarding Virgin Media. But as I am still waiting for my final bill from them I will not be paying Moorcroft.

LT

[Bazooka Boo]

I shall be exhausting VM's complaints procedure, in order to show them the error of their ways and the error of using such a laughable clown outfit such as these to muddy their own name....

[cerberusalert]

You could always offer your services as a technical advisor...... for a fee.

[cashins]

Oh come on guys.

 

Moorcroft do provide hours of fun with the various departments and muticoloured letters.

 

If the didn't exist you would need to invent them.

 

David

[Bazooka Boo]

Round Two!

 

Seems that Moorcr@p didn't want to play after all, rang them and they informed me they had closed their files and passed this back to Virgin Bledia, "Fantastic" I thought, I wonder who is going to be handed the lemon next?

 

It turns out my old friends SRJ... Had a really good ten minute conversation with a reasonably polite woman, who ensured me that they wanted to help.

 

She cam a little unstuck when I pointed out to her that I did not need to provide any proof that I do not owe this money, the onus is firmly in their hands to provide evidence that I do owe it.

 

No amount of telling her "I do not owe this money" resulted in her replying "Well VM say you do!"

"Well I say I don't!"

 

So a letter has been sent, 2nd class confirming 'in writing' that I do not owe this money, and they should refer the account back to VM who should take responsibility for their actions, and inform them that as I have no contract with any third party, I will only deal with VM direct. Take it or leave it.

 

 

[twoman]

Hi BB,

Similar problems but with BT.

Moorcrap chased then passed onto SRJ.

Q, Are SRJ lower in the barrel than Moorcrap...lol

Also noticed Moorcrap advertising in our local rag again for agents again....perhaps it's to come and get me.

[Bazooka Boo]

TBH I don't know the answer to your question, but IMO if Moorcr@p had it in the first place and failed, then any subsequent DCA can only be further down the barrel, and even more inept than the first.

 

I pulled the woman up on their letter that states, in black & white, that I would need to contact them in order to stop further collection activity, yet when I did, she then said I had to write to them??

 

Told her she is deluded, then we went round in circles exchanging facts, or fiction in her case, to the point I wasted ten minutes of her time.

 

Oh yes and whilst I remember it, she was adamant she needed my number as when they get the response from VM, they want to ring me with it??

No No No, I said, whatever you want to say to me can be committed in writing!

 

Doesn't seem they want to co-operate in that way, so the fun and games will continue..,.

[FORMISTER]

Just goes to show why people need to know their rights and stand up to DCA bullies.

 

RE: Moorcroft letter. I recently have been dealing with moorcroft and like you BB have been surprised by their letters and how co-operative they have been. Is this really the moorc**p everyone talks about? Well I'll wait and see as things develope.

[Happyhippy1959]

Legend BB, I am still having laughs with Moorcrap in respect to there Admin Fee... Admin fee, where did they dig that one from.

[Bazooka Boo]

I love my postman....all ways bringing me good news when I least expect it...

 

Today's post brought me a "Rossendales Collect" letter, so first Moorcr@p, then SRJ, and now Rossendales collect..has a good snoop around their website, it seems that 'if you are not the person in question then ring and tell us and provide evidence by way of a utility bill to confirm'??? Who the hell do they think they are?

 

Anyhow, am about to ring them (please don't try this at home, unless you are fitted with truecall) and see if I can bait them a little...I lurve X-mas..

 

http://i651.photobucket.com/albums/uu240/Boo1973_photos/scan0022.jpg

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[DonkeyB]

‘Professional’ debt collectors, eh? As opposed to...?

 

‘Professional’ simply means you get paid for it. Professional photographer, professional singer, professional footballer... doesn’t mean you’re any good.

[t_k]

Rossendales? - weren't they the bunch that were on tv lately in that "Exposure" program?

If so then you might have Mr Boast turning up on your doorstep

[sillygirl1]

The same name use is interesting, had similar a couple of years ago with another well known DCA (RW..) congratulated the person on his 6 month rapid promotion path from Doorstep Collections Manager to Legal Manager.... common tactic.

 

It is also fun to see where they get their names from. One lot recently have picked names from the newer St Trinian's films, and another lot from the Twilight series.

 

Just got this lot off my back yesterday chasing a heavily disputed debt, debt written off by OC and allegedly pulled back from Moorcroft... they are easy to get rid of.

[kurvaface]

It's amazing what you can do with 12 quid,......keeping all these people in "gainful" employment. Perhaps that is the solution to the debt crisis....