#bailiffs : Council tax, Andrew James Enforcement Limited Swansea

[JO1010]

Liability order granted for £319

 

These idoits come knocking my door, they got ignored first time see if they went away,

 

Second time i refused to let him in spoke to him (the bailiff) outside would not accept my payment plan of £120 a month demanded money in full. Laughed at him and walked in my home and locked the door.

 

Today 2 Weeks later....

 

Did not knock my door but put a final notice through the letterbox, i responded and phoned him, demanding payment in full again told him £120 a month, he told me ill clamp your car if i dont have payment by 5pm today, i told him its not my car. (the log book is in my mother in laws name.)

He carried on his rubbish told me i had a noce tv and sofa and hed have pleasure selling them i told him shame there on hire purchase which they are and he hung up.

I had recorded the call so got on phone to council and played the trump and said ill pay you direct £50 a month, they said we cant pull debt back i said well i refuse to deal with them so you wont get payment.

 

He told me that he will till bailiff to accept £50 a month,

Baliff called me to arrange payment and wanted my card details i laughed and said no way i wouldnt trust you as far as i could throw you so he said you will have to pay at the office every month the office is 20 miles away so no. I told him i wanted to pay via standing order to which he said we dont accept s/o so i will continue recoveries as your delining to pay.

 

I phoned the council back told them im not preapred to give my card details etc etc and i would only pay via s/o. He told me hed phone me back.

 

20 mins later council phone, " we have pulled this debt from andrew james make payments to our bank of £50 a month"

 

Result,

 

The bailiff could have had £120 a month but refused.

Council accepted fifty.

 

Moral of the story where council tax liabiltiy orders are concerned inform the council of every discussion with bailiff and tell them your hitting a brick wall and show willingness to pay and they will back down more than the bailiff will

[brassnecked]

Good result, well done jo1010 his intransigence cost him money, also you have illustrated how important it is to record any phone call with a bailiff, and the council as a precaution.

[outlawla]

100% agree with this approach when dealing with the lowlife councils and their bailiffs. Let them know from the very start that you will not be intimidated.

[JO1010]

I was determined not to give in to him, Who do they think they are, What amazes me is noone regulates these imboseals

[JO1010]

And the coucil are going to conduct an investigation as they advised it be treated as a complaint.

[brassnecked]

I was determined not to give in to him, Who do they think they are, What amazes me is noone regulates these imboseals

 

 

In theory they are regulated, but as the regulations and law can be vague, they rely on ignorance of how powerless they really are, and fear of locksmiths forced entry and jail. to get their way

[dx100uk]

In theory they are regulated, but as the regulations and law can be vague, they rely on ignorance of how powerless they really are, and fear of locksmiths forced entry and jail. to get their way

 

 

none of which ANY bailiff can do on a CTAX debt!!!

 

dx

[hallowitch]

Liability order granted for £319

 

These idoits come knocking my door, they got ignored first time see if they went away,

 

Second time i refused to let him in spoke to him (the bailiff) outside would not accept my payment plan of £120 a month demanded money in full. Laughed at him and walked in my home and locked the door.

 

Today 2 Weeks later....

 

Did not knock my door but put a final notice through the letterbox, i responded and phoned him, demanding payment in full again told him £120 a month, he told me ill clamp your car if i dont have payment by 5pm today, i told him its not my car. (the log book is in my mother in laws name.)

He carried on his rubbish told me i had a noce tv and sofa and hed have pleasure selling them i told him shame there on hire purchase which they are and he hung up.

I had recorded the call so got on phone to council and played the trump and said ill pay you direct £50 a month, they said we cant pull debt back i said well i refuse to deal with them so you wont get payment.

 

He told me that he will till bailiff to accept £50 a month,

Baliff called me to arrange payment and wanted my card details i laughed and said no way i wouldnt trust you as far as i could throw you so he said you will have to pay at the office every month the office is 20 miles away so no. I told him i wanted to pay via standing order to which he said we dont accept s/o so i will continue recoveries as your delining to pay.

 

I phoned the council back told them im not preapred to give my card details etc etc and i would only pay via s/o. He told me hed phone me back.

 

20 mins later council phone, " we have pulled this debt from andrew james make payments to our bank of £50 a month"

 

Result,

 

The bailiff could have had £120 a month but refused.

Council accepted fifty.

 

Moral of the story where council tax liabiltiy orders are concerned inform the council of every discussion with bailiff and tell them your hitting a brick wall and show willingness to pay and they will back down more than the bailiff will

:lol::lol: love this post well done

[Tingy]

I'm delighted for you, but you are extremely lucky. Andrew James are normally an extremely nasty bunch to deal with. I've just had a shed load of compensation from them and am still debating whether or not to take them to court with my council over the way they handled things with me and made illicit charges. They normally make a big thing in complaints about their Mananging Director being on some important bailiff body as though this should impress. It certainly did not impress me and to my mind gives them no more integrity than any of the other law breaking **** out there.

[jonjokes12]

currently struggling with them regarding parking tickets, between them and the local council its like banging my head on a brick wall!!

[Tingy]

Much more normal - they're a terrible company who lie through their teeth in order to increase their fees, then deny certain things ever happened or claim things did happen that never did.

[JO1010]

Well Well Well i am shocked!

 

Lovely letter through the door today from the recoveries director at the council. They have put pen to paper and apologised on behalf of there Baliffs.

 

Dear Mr *******,

 

It has come to my attention that you were unhappy at the way you were treated by Mr ***** From Andrew James Enforcement Services. I would Firstly like to take this oppotunity to apologise for the distrees caused to you. I have held a meeting with ********(managing director of andrew james) and played the recorded conversation and trust that appropriate action is taken against the individual involved, ********(md @aj) stated to me that he does not condone (the baliffs) actions, I can assure you that incidents like this do not occur reguarly and that is why i have overseen this complaint. I Trust that you will maintain the proposed repayment set up with ourselves.

[JO1010]

Rather Cheesey but wasnt Expected

[Tingy]

Glad for you, but the reality is the councils and Andrew James work hand in glove. The councils will say they very rarely get complaints about Andrew James, and Andrew James will tell you they're a member of this and that organisation and their bailiffs conduct themselves professionally and their MD sits on an important board etc...

 

All rubbish - they must have hundreds if not thousands of complaints and are a bunch of liars who would not know the truth if it walked up and hit them in the face.

[outlawla]

Glad for you, but the reality is the councils and Andrew James work hand in glove. The councils will say they very rarely get complaints about Andrew James, and Andrew James will tell you they're a member of this and that organisation and their bailiffs conduct themselves professionally and their MD sits on an important board etc...

 

All rubbish - they must have hundreds if not thousands of complaints and are a bunch of liars who would not know the truth if it walked up and hit them in the face.

 

Hear! Hear!

 

You have hit the nail on the head.

 

All councils are handed out the same standardised "response to scrutiny" reply sheet, which – like a needle stuck in a particularly irksome groove – they instinctively and feebly recite to those aggrieved by the recovery process.

 

They are clutching at straws as it's obvious to anyone, that having a "ROBUST POLICY" or belonging to this or that "ASSOCIATION" is completely different to adhering to them.

[brassnecked]

Good result, but I would archive the recording safely, for later in case they try anything else underhand. If anything went to court, and/or Ombudsman it is prima facie evidence of the bailiffs wrongdoing ,and as Andrew James AND the copuncil are joint and severallly liable for his action; damning evidence of naughtiness.

[t5561]

:mad2:hi i have just had the worst experience of my life from this so called company, clamped my car at 5.30 in morning , no calls or warnings had to pay 424.00 to get clamp removed , only owed 120, they need to be dealt with and the only way forward is to get together and everyone to complain to the council, im not the only one this has happened to if anyone would like to see this company dealt with please post your dealings with this company , if we all get together on this we will stop this happening to other vulnerable people thanks

Edited July 15, 2011 by t5561

[seanamarts]

:mad2:hi i have just had the worst experience of my life from this so called company, clamped my car at 5.30 in morning , no calls or warnings had to pay 424.00 to get clamp removed , only owed 120, they need to be dealt with and the only way forward is to get together and everyone to complain to the council, im not the only one this has happened to if anyone would like to see this company dealt with please txt me on xxx , if we all get together on this we will stop this happening to other vulnerable people thanks

 

remove telephone number please!

it would also help if you could start your own thread

Edited July 15, 2011 by cerberusalert

[dx100uk]

do a chargeback!!

 

dx

[t5561]

what is a chargeback , really new to this, still in shock mode

Edited July 15, 2011 by t5561

[brassnecked]

Contact your bank or whoever issued the card and ask them to recall the payment as it was made under duress, others can be more specific

[dx100uk]

http://whatconsumer.co.uk/visa-debit-chargeback/

[Cyberprog]

You should also check and get a schedule of fees, and ensure the baliff was entitled to all the fees.

[t5561]

thanks for all your advice will do , just worried that they dont come and clamp it again for puling back payment , im contacting the ferret as i have 3 people who have been clamp with no correspondence , so wrong they will not be getting away with it .

[jonjokes12]

little bit of advice....They monitor these forums quite often so anything you write on here will be picked up on and if you think what youve written here puts you one step ahead.... it wont because they will read it.Secondly, not something i would ever normally say here, but i have had dealings with them recently, and i have been a bit late paying them. Through speaking to them they allowed me a fortnight to pay them, no charges and they were quite decent which isnt something i would have thought i would find myself saying.....?