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    • I used to post regularly in order to provide factual information (rather than advice) but got fed up with banging my head against a brick wall in so many cases when posters insisted black was white and I was writing rubbish. I have never posted anything which was untrue or indeed biased in any way.  I have never given 'advice' but have sought to correct erroneous statements which were unhelpful. The only username I have ever used is blf1uk. I have never gone under any other username and have no connection to 'bailiff advice'.  I am not a High Court Enforcement Officer but obtained my first 'bailiff' certificate in 1982. I'm not sure what records you have accessed but I was certainly not born in 1977 - at that time I was serving in the Armed Forces in Hereford, Germany (4th Division HQ) and my wife gave birth to our eldest.   Going back to the original point, the fact is that employees of an Approved Enforcement Agency contracted by the Ministry of Justice can and do execute warrants of arrest (with and without bail), warrants of detention and warrants of commitment. In many cases, the employee is also an enforcement agent [but not acting as one]. Here is a fact.  I recently submitted an FOI request to HMCTS and they advised me (for example) that in 2022/23 Jacobs (the AEA for Wales) was issued with 4,750 financial arrest warrants (without bail) and 473 'breach' warrants.  A breach warrant is a community penalty breach warrant (CPBW) whereby the defendant has breached the terms of either their release from prison or the terms of an order [such as community service].  While the defendant may pay the sum [fine] due to avoid arrest on a financial arrest warrant, a breach warrant always results in their transportation to either a police station [for holding] or directly to the magistrates' court to go before the bench as is the case on financial arrest warrants without bail when they don't pay.  Wales has the lowest number of arrest warrants issued of the seven regions with South East exceeding 50,000.  Overall, the figure for arrest warrants issued to the three AEAs exceeds 200,000.  Many of these were previously dealt with directly by HMCTS using their employed Civilian Enforcement Officers but they were subject to TUPE in 2019 and either left the service or transferred to the three AEAs. In England, a local authority may take committal proceedings against an individual who has not paid their council tax and the court will issue a committal summons.  If the person does not attend the committal hearing, the court will issue a warrant of arrest usually with bail but occasionally without bail (certainly without bail if when bailed on their own recognizance the defendant still fails to appear).   A warrant of arrest to bring the debtor before the court is issued under regulation 48(5) of The Council Tax (Administration and Enforcement) Regulations 1992 and can be executed by "any person to whom it is directed or by any constable....." (Reg 48(6).  These, although much [much] lower in number compared to HMCTS, are also dealt with by the enforcement agencies contracted by the local authorities. Feel free to do your own research using FOI enquiries!  
    • 3rd one seems the best option, let 'em default, don't pay a penny, nothing will happen, forget about all of this. As for Payplan don't touch them with a bargepole, nothing they can do that you can't, and they will pocket fees. A do it yourself DMP is pointless as it will just string out the statute barred date to infinity.
    • Because that’s what the email said. Anyway it’s done now. Posted and image emailed.    im doing some reading in preparation for defence but I will need my hand holding quite tightly by you good people.  I’m a little bit clueless
    • why do you need adobe...use a pdf online website. all for now...no get reading up and do not miss your defence filing date no matter what. post it up in good time no!!    
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IMFS COLLECT DIRECT (UK) & old EGG debt


victoria_siempre
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Hi guys

 

The above are chasing a terminated Egg account and have sent an IMPORTANT NOTICE.

 

I am ignoring for now; no NOA received.

 

They have a CC Licence and are registered at Companies House as Leeds LS18 4JR.

 

I just wanted to know if anyone had come across them in practice: know thine enemy and all that.

 

love

 

vic

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Hello Vic,

 

Various threads on here about them, usual lowlifes, send them around here to see me!

 

Info below taken from another thread.

 

Collect Direct, it’s the trading name of Improved Financial Services.

 

Denise Crossely is the managing director and Caroline Burston the Collections Manager.

 

The companies real phone number is 0113 259 6900. If you get hassle from them report them to the Office of Fair Trading, their Consumer Credit License is 559133.

 

Their address is Jason House, Kerry Hill, Horsworth, Leeds LS18

 

THEY ARE UNDER INVESTIGATION FROM THE OFFICE OF FAIR TRADING FOR HARASSMENT AND FOR USING UNLAWFUL PRACTICES.

 

You can also report them to the Credit Services Association Limited, Wingrove House, Ponteland Road, Newcastle upon Tyne NE5 3AJ Tel: 0191 2865656 Fax: 0191 2860900 Email:

 

The more of us who complain the sooner they will be struck off.

 

Type in their name in the search option above for more info.

 

Your username suggests you may be a fan of Che Guevara!

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Thanks rockwell

 

Something like that: I'm not a fan of how he ran a country but the approach may apply to DCAs

 

"Ever onward to victory, Patria o Muerte!

 

You are the first to spot publically that it is my nom de guerre.

 

 

I have another today from Credit Solutions Ltd who do not appear to have an extant Consumer Credit Licence, does anyone know what 'Open' means?

 

Licence Details:

Renewal 21-Oct-2010

Open

http://www2.crw.gov.uk/pr/default.aspx

 

I 'phoned them to ask for their licence number - none provided on threatogram - but they won't talk to me 'because you could be anybody, Sir'. I think I MAY ignore them for a while.

 

love

 

vic

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There is definitely a question to be raised as to whether these fools should still be allowed to operate whilst having no up to date licence in force, just because my insurance is being renewed but may take a few months doesn't give me the right to continue driving!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 3 weeks later...

Hi All

 

 

I have received three letters in the space of two years from Collect Direct (Improved Financial Solutions Ltd), the first letter was to arrange payment the second was a Notice of Legal Proceedings and the third was to inform me of their intentions to send a local representative to my house.

 

Has anyone else had these letters or similar activity and what was your outcome? Did you pay up in full, make an arrangement or ignore. I am so scared now and I don't know what to do, I think they are starting to charge me administration costs too. Is this legal?

 

Any advice would be good!!!

 

Thank you

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In response to Bazooka Boo.

 

In 2009 I received several letters from Debit Finance Collections which I responded to and then this new company called Collect Direct have written to me.

 

Maybe their the same company, I am not sure to be honest.

 

Have you had any contact with them?

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  • 3 weeks later...

Hi guys

 

My complaint this time is v. COLLECT DIRECT (UK), CC Licence 559133.

 

When it started, I pondered, “Is this a game of chicken or Egg?”; I Swiftly read the merits of cracking egg at the big end or little end.

 

Messages arrived via TNT bottle thus:

 

10 Jan: IMPORTANT NOTICE

 

25 Jan: ATTENTION: “We have spoken to our client who have advised that they do not hold any record of an outstanding complaint on file.”, notwithstanding that I hold big egg’s FINAL RESPONSE to said complaint. “In order to avoid further action….next 7 days”.

 

1 Feb: URGENT NOTICE (in red ink): “WE ARE ADVISED THAT YOU ARE CURRENTLY RESIDENT AT THE ABOVE ADDRESS”, no sh*t Sherlock, blah di blah, “ A court Official visiting your home”, blah di blah, sky will fall in, blah di blah.

 

2 Feb: RECEIPT: “We acknowledge receipt of your recent payment …”; curious, no payment made and balance quoted is same as 1 Feb.

 

8 Feb: DOCUMENTATION ENCLOSED: “Please find enclosed our complaints procedure as requested….In the meantime, your account has been placed on hold for 14 days from the date of this letter….”

 

11 Feb: IMPORTANT NOTICE: PAYMENT MUST BE RCEIVED AT THIS OFFICE WIHIN 4 DAYS: similar to 10 Jan save that balance has grown from £6,274 to £7467: wow, Wonga even.

 

18 Feb 2011 16:10:55 +0000

From: [email protected]

To:[email protected]

 

Dear vic, please contact CD UK urgently on 0844 701 6156 quoting reference 982xxx.

Consider the environment. Please don't print this e-mail unless you really need to..."

 

Now I’m really confused. Is there anything here that might merit inquiry of their fitness to hold a Consumer Credit Licence? Meanwhile, back in Blefuscu, what came first, the turkey or the egg?.

 

Love as always

 

Vic

 

PS I am not fond of this company

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Whether the Turkey or the Egg came first is irrelavant , you can't affect that. The important question is what does the turkey do next?

My advice is given through personal experience and is given without prejudice

 

 

If I Have helped please feel free to click the star

:smile:

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  • dx100uk changed the title to IMFS COLLECT DIRECT (UK) & old EGG debt
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