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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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Help!!! Are they allowed to do that ?


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Hey i have just been told about this site so i'm new and not even sure if i'm posting this in the right place!!

 

I need some advice please.

 

I had a bailiff a letter through the door just before xmas about a debt that had not been paid, my ex was previously dealing with but is no longer with me.

I am on my own with 2 children and on benefits and explained all this to the bailiff, only to get a 'thats not my problem response' anyway i agreed to pay half of the debt, which i did over the phone. The bailiff then said he would ring me on the 28th dec 2010 for me to pay some more, i did not recieve any call from them.

 

I checked my bank account tonight only to find they have taken the full amount £241.91 which is just short of my fortnights benefits. I am left with £38 in my bank and havent even got food in which is where i was going tomorrow and get no money for 2 weeks.

 

Are they allowed to do that?

 

Grateful if someone can help please

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Hello and Welcome, Vicki.

 

I'll move this thread to the appropriate Forum where you should get the help your looking for.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

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Contact your bank and ask for a refund, if this was a direct debit then you can ask for a refund under the direct debit guarantee.

 

If they swiped your debit card then you will need to complete a form and apply for a refund because the merchant bailiff drew money from your account without permission. They may have their terminal suspended and will have to lodge a deposit with the merchant service provider before they have it switched back on.

 

If this is a credit card then ask for a 'chargeback'.

Professional property investor and conveyancer

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Hey Fork-it,

Thanks for your reply, I paid my first payment to the bailiff over the phone with my debit card, thas where they've got my details from, so today they have just taken the rest themselves.

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At the branch, and take lots of ID with you, 1 x photo ID and a recent utility bill with your address on it (not mobile phone). They will ask you to complete a form, and will cancel your current card and arrange to send you a new one.

 

Mention you are on a low income and this money is your lifeline benefits. Ask you are refunded as a matter of urgency.

 

The bailiff will pay a £60 transaction reversal fee, but they are liable for this because they agreed to pay it by contract (their merchant service agreement) if they are found to have made an unauthorised tranasaction using their online card terminal.

Professional property investor and conveyancer

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So in theory, if we had a concerted campaign of people using the "unauthorised transaction" which as I understand it, is legally speaking, true anyway, if they have added their infamous "payment by card" fees, then in a few hours we could cause Bailiffs a very serious amount of money - not to mention potentially making them unable to take payments if the terminals are shut down.

 

Would this cost the individual bailiff's or the company?

 

If 100 people did this today thats £6,000 in fees alone for the Bailiff!

[sIGPIC][/sIGPIC]

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Would this cost the individual bailiff's or the company?

 

It costs the whoever is responsible for the Merchant Service contract, typically the bailiff company. The fee varies but Cardnet reversal fee is currently £60. Its debited from their card payments account before the balance is paid on to the merchants bank account.

 

Its more akin to Paypal charging a fee before you get the remainder of your ebay sales income.

Professional property investor and conveyancer

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Hey all,

 

Well i went to my bank today and done as advised, turns out they 'ARE' legally allowed to do that, as it is debt money...if it had been any other money then no it's not legal!!!

So there was not a thing i could do, but thank you Fork-it anyway

 

The bailiff was Jacobs

 

Vicki

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The bank gave me a number to ring....a dispute number, it was them that told me it was legal for them to do this, and the only thing a could do was go to trading standards if i felt i was misguided in anyway by the bailiff company by them telling me about their services. They said as far as taking money without consent...as i gave them my details for my initial payent they can take whatever they want because it's debt...and it's lawful.

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So does this mean that every time you make a payment to a creditor by debit card they are legally allowed to help themselves to your money whenever they fancy?

 

I think not!!!!! and I would be looking to question the Bank very closely over this and ask them to point me in the right direction to show me where I ever signed to permit such abuse.

 

WD

,

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I dont think its legal for anyone to obtain a money transfer from an account without the account holders permission. Otherwise its perfectly legal for me to debit my tenants cards whenever they fall into rent arrears.

 

Try the Banking Ombudsman.

Professional property investor and conveyancer

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do a chargeback and don't let them tell you you can't on a debit card you can

 

phone your banks card number and tell them its been lost too.

 

that will stop anymore such transactions.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi there

I'd open another Bank account to stop this happening again.

Both TESCO and The CO-OP have basic bank accounts with Hole in the wall cards and online transactions available -- no credit check either.

 

Keep this account secret from any DCA etc -- these accounts are often called "Parachute Accounts".

 

AFAIK NOBODY can take money from your Bank account unless its done via a Court Order -- The Inland Revenue (Income Tax) might also have some powers but even then they go to Court first.

 

The BANK is in ERROR here -- get the money refunded and STING THEM for hassle, incovenience, stress etc etc etc.

 

If you've got a DIRECT DEBIT arrangement then unfortunately the person receiving the money can alter these at will which is why I advise people NEVER EVER to use Direct Debits - specially to DCA's etc. Use a Standing Order instead.

 

Cheers

jimbo

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Can I ask which bank was this?

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Totally out of order and I would say that the bank is incorrect. I would pursue the bank angle by contacting the Financial Ombudsman. As someone pointed out, this would allow creditors to dip into our accounts whenever they felt like it!

If it was council tax debt, then contact the council and advise that their agents have acted fraudently and that you are holding the council responsible.

Don't let them fob you off. Either insist on speaking to the CEO or write to the CEO once you have obtained their name and also the name of the person at the council that you have spoken to.

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Ive spoken to my bank about this and they have informed me that if said bailiff took this money without authorisation then you should report this to the police and get a crime number and then go back to your bank and report the money as stolen. It is possible that the bank will cancel your card and reissue you with a new one. Unless you have set up for the payment to come out with the bailiff then what he has done is illegal as they have to by law destroy your card details a soon as they have taken payment. Regardless of whether this was a debt or not no one is allowed to use your card to gain payment without your full permission.

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As per the above post, report to police that there has been fraudent activity on your card. Take along a statement showing the debit. the bank will then have to investigate it as they should have done in the first place. Just to be cheeky I would be claiming compensation from the bailiff and the bank!

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agreed

and reclaim any charges etc

if applicable

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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