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    • So I just found a couple abandoned traffic cones locally by some bins.   A bit squished but free!  So have placed them on the land.  Will wait to see if the cones get moved and signs ignored again this week before I consider rocks/ boulders.
    • The DVLA keeps two records of you. One as a driver and one for your car. If they differ you might find out in around a month when they will send you a reminder as well as to your other half for their car. If you receive nothing then you can be fairly sure that you were tailgating though wouldn't explain why they didn't pick up your car on one of drive past their cameras. However even if you do get a PCN later the your situation will not change. The current PCN does not comply with the Protection of Freedoms Act 2012 Schedule 4 which is the main law that covers private parking. It doesn't comply for two reasons. 1. Section 9 [2][a] states  (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The PCN states 47 minutes which are the arrival and departure times not the time you were actually parked. So if you subtract the time you took to drive from the entrance. look for a parking place and park in it perhaps having to manoeuvre a couple of times to fit within the lines and then unload the children followed by reloading the children getting seat belts on etc before driving to the exit stopping for cars, pedestrians on the way you may well find that the actual time you were parked was quite likely to be around ten minutes over the required time.  Motorists are allowed a MINIMUM of ten minutes Grace period [something that the rogues in the parking industry conveniently forget-the word minimum] . So it could be that you did not overstay. 2] Sectio9 [2][f]  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN does not include the words in brackets and in 2a the Act included the word "must". Another fail. What those failures mean is that MET cannot transfer the liability to pay the charge from the driver to the keeper. Only the driver is now liable which is why we recommend our members not to appeal. It is so easy to reveal who was driving by saying "when I parked the car" than "when the driver parked the car".  As long as they don't know who was driving they have little chance of winning in court. This is partly because Courts do not accept that the driver and the keeper are the same person. And because anyone with a valid motor insurance policy is able to drive your cars. It is a shame that you are too far away to get photos of the car park signage. It is often poor and quite often the parking rogues lose in Court on their poor signage alone. I hope hat you can now relax and not panic about the PCN. You will receive many letters from Met, their unregulated debt collectors and sixth rate solicitors threatening you with ever higher amounts of money. The poor dears have never read the Act which states quite clearly that the maximum sum that can be charged is the amount on the signs. The Act has only been in force for 12 years so it may take a  few more years for the penny to drop.  You can safely ignore everything they send you unless or until they send you a Letter of Claim. Just come back to us if they do send one of those love letters to you and we will advise on a snotty letter to send them. In the meantime go on and enjoy your life. Continue reading other threads and if you do get any worrying letters let us know. 
    • Hopefully the ANPR cameras didn't pick up the two vehicles, but I don't think you're out of the woods just yet. MET's "work" consists of sending out hundreds of these invoices every week so yours might be a few days behind your partner's. There is also the matter of Royal Mail.  I once sold two second-hand books to someone on eBay.  Weirdly the cost of sending them separately was less than the cost of sending them in one parcel.  So to save a few bob I sent them seperately.  One turned up the next day.  One arrived after four days.  They were  sent from the same post office at the same time! But let's hope I'm being too pessimistic. Please update us of any developments.
    • New version after LFI's superb analysis of the contract. Sorry, but you need to redo the numbering of the paras and of the exhibits in the right order after all the damage I've caused! Defendant's WS - version 4.pdf
    • Hi  no nothing yet. Hope it stays that way 😬
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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HFO Services now using e-consumerview reports to 'encourage' payment


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I would give the ICO a ring and see if they will take this on, if not they will advise who is best to deal with it, but as it is data, it should be the ICO.

http://www.ico.gov.uk/complaints.aspx

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Bazooka

 

Update to the complaint letter I have suggested to the last poster as ICO expect a complaint to Experian prior to a complaint to them - I would like anyone who gets one of these to register this complaint and then take it up with OFT and ICO

Important if you have one of these reports

 

Link below to the e-consumerview complaints page for anyone who has received one of these reports. I would suggest that you register a complaint along the lines of (amend to suit):

 

'I have received a letter (dated...) from a company called HFO Services Ltd who claim that I owe them money for a debt. This letter states that they will (expand on threats......) unless I contact them within 72 hours. Attached to this letter is a credit report on myself which HFO have obtained from your service.

 

I am not aware that I have any financial relationship with HFO or any obligation to them and they have not offered any proof of this. I wish to complain, in the strongest possible terms, about the actions of this company and their use of my data in this way.

 

Can you confirm to me that this company are eligable to obtain my data from your service and are abiding fully with your terms and conditions
link3.gif
and the Data Protection Act'

I am happy to forward you a copy of the letter and report for your inspection - I will be progressing this matter with the Information Commissioners Office and OFT

 

Link to web site

 

http://www.uk.experian.com/e-consume..._complain.html

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Yes agreed Cole, a complaint should be made to the CRA just to get the ball rolling, but I certainly condone openiong up a second line of complaint with the ICO at the same time, if for nothing else, than to give them a heads up and to obtain a ref number also.

I'm getting a letter together to complain to the CRA's as to how and why service agreements suddenly become credit agreements, ie, mobile phone disputes where these idiotic DCA's pay the CRA's to add adverse info on your CREDIT file??

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Yes Bazooka - fully agree, CRAs are a nightmare, I am hoping that by complaints against this inapropriate use of Experian reports we can make some headway as it is a mass abuse of personal data to impose threats to extort money - IMO. In my case it was Equifax who keep insisting they have done nothing wrong in allowing a DCA to reproduce my data but the published T and C for these Experian reports suggest a different view which needs to be exposed.

 

When you contact ICO they say that you must complain to the instigator, so this has to be done and I agree that you have to insist that ICO register your complaint and you get a number. It is quite hard work to be taken seriously!

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  • 2 weeks later...
  • 2 months later...

There are a few more people who have received these from HFO so I give them this link.

 

Anyone receiving one of these atached to a threatening letter needs to report to OFT, Experian and possibly ICO

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Just to note that the reports I've seen from HFO were obtained from Equifax (http://www.equifax.com), not Experian as stated above.

 

Complaints have been made to the relevant authorities of course.

Be good to those who give you advice that helps - click the star to give them your thanks by way of a reputation credit.

 

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Quite agree Hillards, any abuse of Equifax reports should also be reported.

 

The key thing about e-consumerview is that to use this service, the customer must agree to certain Term and Conditions and Data Protection rules which are stated on the website, HFO have clearly been breaking these

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Bumping this one again - can ANYONE who has ever received a copy of their Credit Report, Experian or Equifax, from HFO attached to a letter threatening acton, PLEASE submit a complaint to OFT even if you have done this before - DO it again please.

 

 

http://www.oft.gov.uk/contactus for the attention of Polly Ashford

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Hi Ive emailed OFT again regarding the fact HFO sent me my credit report and that it detailed the names of the people currently on the electoral role of my old address where i havent lived for 5 yrs! I know they shouldnt be sending me the report in the first place but should they be sending me information that doesnt concern me??Thanks :-)

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Hi Ive emailed OFT again regarding the fact HFO sent me my credit report and that it detailed the names of the people currently on the electoral role of my old address where i havent lived for 5 yrs! I know they shouldnt be sending me the report in the first place but should they be sending me information that doesnt concern me??Thanks :-)

 

With regard to the other people's info, report them to the ICO :)

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