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    • Hi T911 and welcome to CAG. As you say, an interesting screw up. So much for quality control! Anyway, our regular advice is to ignore all of their increasingly threatening missives... UNLESS you get a letter of claim, then come back here and we'll help you write a "snotty letter" to help them decide whether to take it any further with their stoopid pics. If you get mail you're unsure of, just upload it for the team to have a look.
    • Thanks @lolerzthat's an extremely helpful post. There is no mention of a permit scheme in the lease and likewise, no variation was made to bring this system in. I recall seeing something like a quiet enjoyment clause, but will need to re-read it and confirm. VERY interesting point on the 1987 Act. There hasn't been an AGM in years and I've tried to get one to start to no avail. However, I'll aim to find out more about how the PPC was brought in and revert. Can I test with you and others on the logic of not parking for a few months? I'm ready to fight OPS, so if they go nuclear on me then surely it doesn't matter? I assume that I will keep getting PCNs as long as I live here, so it doesn't make sense for me to change the way that I park?  Unless... You are suggesting that having 5 or so outstanding PCNs, will negatively affect any court case e.g. through bad optics? Or are we trying to force their hand to go to court with only 2 outstanding PCNs?
    • That is so very tempting.   They are doing my annual review as we speak and I'm waiting for their response once I have it I will consider my next steps.    The debt camel website mentioned above is amzing and helping to. Education me alot    
    • Sending you a big hug. I’m sorry your going through this. The letters they send sound aweful, and the waiting game for them to stop. But these guys seem so knowledgable and these letters should stop. Hang in there, and keep in touch. Don’t feel alone 
    • In my time I've never seen a payout/commission from a PPC to a landlord/MA. Normally the installation of all the cameras/payment of warden patrols etc is free but PPCs keep 100% of the ticket revenue. Not saying it doesn't happen mind. I've done some more digging on this: Remember, what your lease doesn't say is just as important as what it does say. If your lease doesn't mention a parking scheme/employment of a PPC/Paying PCNs etc you're under no legal obligation to play along to the PPC's or the MA's "Terms and conditions". I highly doubt your lease had a variation in place to bring in this permit system. Your lease will likely have a "quiet enjoyment" clause for your demised space and the common areas and having to fight a PPC/MA just to park would breach that. Your lease has supremacy of contract, but I do agree it's worth keeping cool and not parking there (and hence getting PCNs) for a couple months just so that the PPC doesn't get blinded by greed and go nuclear on you if you have 4 or 5 PCNs outstanding. At your next AGM, bring it up that the parking controls need to be removed and mention the legal reasons why. One reason is that under S37(5b) Landlord and Tenant Act 1987,  more than 75% of leaseholders and/or the landlord would have needed to agree, and less than 10% opposed, for the variation to take place. I highly doubt a ballot even happened before the PPC was bought in so OPS even being there is unlawful, breaching the terms of your lease. In this legal sense,  the communal vote of the "directors" of the freehold company would have counted for ONE vote of however many flats there are (leases/tenants) + 1 (landlord). It's going to be interesting to see where this goes.  
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BoS Contact


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01334 410200 for the Cupar Branch of BOS In Fife, Scotland.

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  • 3 weeks later...
just a quick note to say email address [email protected]

doesn't work for me though it may be my work server not sure

 

Didn't work for me either until I spotted an extra character in the email address of a reply sent to someone on this site. I tried it and it worked. Here is the correct email address for the Bank of Scotland (BoS)

 

[email protected]

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  • 1 month later...

I have just received this address as the direct customer relations contact for Bank Of Scotland:

 

Customer Relations

Bank Of Scotland

Viking Way

Rosyth Europark

Rosyth

KY11 2UU

 

I couldn't get an actual name out of the lady I was speaking to. Hope this helps.

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Confirmation.

 

The Customer Relations Address is

 

Bank of Scotland Customer Relations

Viking Way

Rosyth

KY11 2UU

 

The Trinty Road address is Halifax Customer Relations.

 

And the Phone Number is 08457 253 519

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  • 2 weeks later...

Got the following address from this website:

http://www.bankofscotlandhalifax.co.uk/contactus/complaints.shtml

 

Bank of Scotland

Customer Relations

PO Box 29112

Dunfermline

KY11 2ZX

0845 850 1368

FAX 0845 128 1385

 

Called and asked for address for Data Protection Officer and was given this:

 

Nexus

Halifax PLC

PO Box 548

Leeds

LS1 1WU

______________________________________________

Capital One - DPA sent 13/06 (MCard) - have acknowledged DPA request, say they will send info shortly....

Egg - DPA sent 14/06 (2 Visa Cards) - standard request for identification document received in response to Data Protection Act

NatWest Current A/C - DPA sent 15/06 -initial estimate of claim is £4,358 plus interest (to be calculated) :-D

Morgan Stanley - DPA sent 15/06 (Platinum MCard) - have cashed my £10 cheque...no statements yet...

MBNA - DAP sent 15/06 (Visa and MCard) - acknowledged

Barclaycard - DPA sent 15/06 (Visa and MCard) - acknowledged

Bank of Scotland - DPA Letter sent 16/06 (Loan)

Beneficial Bank (HFC) - DPA sent 20/06 (Visa)

RBOS - (Visa and MCard) - DPA sent 23/06

Natwest (Visa) - DPA sent 23/06

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  • 2 weeks later...

Hi

I phoned and asked for adress for Data Protection Manager and was given:

Date Protection Manager

Halifax

Trinity Road

West Yorkshire

HX1 2BR

Details of my claim so far!!!

DPA sent recorded delivery 14/06/06

Received letter of acknowledgement 24/06/06

However received only 1 years statement 26/06/06

Phoned bank advised that rest of statement will be sent in 7 days

 

Regards

Sandra

 

 

 

 

Got the following address from this website:

http://www.bankofscotlandhalifax.co.uk/contactus/complaints.shtml

 

Bank of Scotland

Customer Relations

PO Box 29112

Dunfermline

KY11 2ZX

0845 850 1368

FAX 0845 128 1385

 

Called and asked for address for Data Protection Officer and was given this:

 

Nexus

Halifax PLC

PO Box 548

Leeds

LS1 1WU

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I sent mine to Card services Pitrreavie Buisiness Park Dunfermiline KY994BS

 

on the 8th of June and by the wonders of royal mail and the internet it was recieved on the 12th june and signed for (i have proof of signature and a copy of aforesaid /time delivered at above address, wonderful thing recorded track & trace). So i will wait for their reply.....still 40 days is a long time..

 

big al

-------------------------

CAPITAL ONE * SETTLED*31st Oct 06

HBOS *SETTLED* 8th Oct 06

WOOLWICH *SETTLED*12thJan2007

Monument (Barclays) *SETTLED*10thMar2007

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BoS/HBOS MCard details:

 

DPA letter sent to Pitreavie Business Park address as suggested by BoS card Customer Services operative.

 

Reply recieved from:

Adrian Percy

Data Protection Consultant

Business Risk - Retail

HBOS plc

Trinity Road

Halifax

HX1 2RG

 

Green On!!

Big Col:p

RBS LBA 20/06/06. WON - 21/10/06

MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!

MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!

BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06

Green On!

If the post/advice helps, pse click on the scales!! :cool:

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Had a reply from HBOS data protection(I have already rec this as my request was to Halifax)

 

looks like they may now be doing this under 1 umbrella

 

address was A Percy

Data protection consultant

Business risk-retail

Trinity Rd.

Halifax

HX1 2RG

 

ACCOUNT ENQUIRIES 24 HOUR 08457 20 30 40

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Another Contact for BoS

 

Bank of Scotland

7-9 North Bank Street

Edinburgh

EH1 1YZ

 

Rebel

vs Barclays Bank plc - £1670+interest @ 8% + Costs Concluded 24th June 06 - 5% donation sent

vs Bank of Scotland - £2226.42+interest @ 8% + Costs SETTLED IN FULL 6th Aug INCLUDING 8% pre court.

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  • 2 weeks later...

Kay Stanbridge, Solicitor

Group Litigation, RBS

1 Princes Street

London

EC2R 8PB

 

iF ITS THE ROYAL BANK SCOT THEN THIS IS OK

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 3 weeks later...

Please PM a moderator if you have any contact details for Bos that are not already here.

 

All posts that did not contain contact details for Bos have been deleted from this thread

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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