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    • Which Court have you received the claim from?  CIVIL NATIONAL BUSINESS CENTRE, NORTHAMPTON Name of the Claimant?  LOWELL PORTFOLIO LTD How many defendant's joint or self?  SELF Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  03 MAY 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  THE CLAIM IS FOR THE SUM OF £6000 DUE TO THE DEFENDANT UNDER AN AGREEMENT REGULATED BY THE CONSUMER ACT 1974 FOR A LLOYDS BANKING GROUP PLC ACCOUNT WITH AN ACCOUNT REFERENCE OF (ACCOUNT NO. 16 DIGITS LONG). THE DEFENDANT FAILED TO MAINTAIN CONTRACTUAL PAYMENTS REQUIRED BY THE AGREEMENT AND A DEFAULT NOTICE WAS SERVED UNDER S.87(1) OF THE CONSUMER ACT 1974 WHICH HAS NOT BEEN COMPLIED WITH. THE DEBT WAS LEGALLY ASSIGNED TO THE CLAIMANT ON (DATE) NOVEEMBER 2016 NOTICE OF WHICH HAS BEEN GIVEN TO THE DEFENDANT. THE CLAIM INCLUDES STATUORY INTEREST UNDER S.69 OF THE COUNTY COURTS ACT 1984 AT A RATE OF 8% PER ANNUM FOR THE DATE PF ASSIGNMENT TO THE DATE OF ISSUE OF THESE PROCEEDINGS IN THE SUMBE OF £0.00. THE CLAIMANT CLAIMS THE SUM OF £6000. What is the total value of the claim? £6500 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? YES, NOTICES OF CLAIM.  Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  YES  Did you inform the claimant of your change of address?  NO Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account?  CREDIT CARD When did you enter into the original agreement before or after April 2007?  BEFORE   Do you recall how you entered into the agreement...On line /In branch/By post?  I DONT RECALL   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ?  NO   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  DEBT PURCHASER.   Were you aware the account had been assigned – did you receive a Notice of Assignment? THE FIRST I RECALL WAS A LETTER FROM LOWELL SAYING THEY NOW OWNED THE DEBT.  Did you receive a Default Notice from the original creditor?  NOT THAT I RECALL OR BEEN PROVIDED WITH THROUGH CCA REQUESTS  Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  NO, I RECEIEVED LETTERS OF CLAIMS   Why did you cease payments?  I WAS UNDER MEDICAL CARE WHICH CAUSED ME NOT TO WORK. AROUND THAT TIME LOWELL HAD WANTED ME TO INCREASE MY PAYMENTS AS IT WOULD TAKE TOO LONG TO CLEAR THE DEBT. I HAD BEEN PAYING THEM WHAT I WAS PAYING THE BANK. I EXPLAINED MY THEN HEALTH & FINANCIAL POSITION AND THAT I WAS UNABLE TO DO SO. THEY PUT A HOLD ON MY ACCOUNT FOR A FEW MONTHS SO I CANCELLED MY DIRECT DEBIT. I MADE A FULL AND FINAL OFFER WHICH WAS REJECTED. WHEN THEY WANTED PAYMENTS TO RESUME I EXPLAINED I WAS IN A WORSE FINANCIAL POSITION, STILL UNDERTAKING TREATMENT AND NOW UNEMPLOYED SO COULD NOT START PAYMENTS AS THEY WANTED. AFTER SENDING MY FINANCIAL SPREADSHEET THEY KEPT SENDING LETTERS ASKING WHAT I WAS GOING TO DO. I COULDN’T SEE A WAY FORWARD I FELT STREESSED AND UNDER PRESSURE SO WROTE THAT I WOULD NOT BE CORRESPONDING WITH THEM ANYMORE.    What was the date of your last payment? NOVEMBER / DECEMBER 2018   Was there a dispute with the original creditor that remains unresolved? NO   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? I COMMUNICATED MY FINANCIAL PROBLEMS WITH THE CREDIT CARD COMPANY, WE MADE A MONTHLY PAYMENT AGREEMENT WHICH WAS KEPT FOR SEVERAL YEARS UNTIL DEBT WAS SOLD.  
    • Perhaps you would care to read this and reflect on your continuing comparison of Israel to Nazi Germany Jugg    ALEX BRUMMER: How grotesque of pro-Palestine protesters to besmirch Auschwitz, the place where my grandparents died WWW.DAILYMAIL.CO.UK As the son of a refugee from the horrors of the Holocaust, I can feel nothing but contempt for the ignorance, gross... My elderly aunt Sussie and cousin Sheindy had been teenagers at Auschwitz and Belsen but survived and are alive to this day. What they will make of the protesters who waved flags, heckled and chanted as Israelis took part in the March Of The Living – the annual walk from Auschwitz to Birkenau – I cannot imagine. The images now circulating of the protesters are indescribably disturbing. They can only bring back memories of those final moments Sheindy shared with my grandparents when my grandmother Fanya squeezed her hand and told her to lie about her age to avoid the gas chambers. Claiming she was older, and could work, meant that Sheindy lived, not died. The outrage perpetrated by Hamas on October 7 has brought back the most terrifying memories for these two women – memories of pillage, mutilation and starvation. The Holocaust, or Shoah to use the Hebrew word, was the deliberate, industrial-scale killing of Jews.  It is bad enough that pro-Palestinian and pro-Hamas sympathisers have chosen to steal the language of the Holocaust.  Any comparison between Israel's retaliation and the monstrous genocide of the 1940s is odious and anti-Semitic
    • Thank you JK2054 and BankFodder for your replies. The information requested is as follows:   My wife and I are sole traders supplying bespoke, handmade wedding trays and other items through our website. We do not sell on ebay. We had an order for two trays (invoice value £370) that were shipped on Monday 25th March. We used P2G as the broker and Evri as the shipper. We declared the value but did not take out insurance. As the trays were a present for a wedding on Saturday 30th March we checked the progress of delivery on the Thursday to see that there had been an attempt to deliver on the 27th but the driver failed to deliver as the customer’s gate was shut (customer informs us that the gates are open between 7am-7pm. We contacted the customer who informed us she had been waiting in all week and there had been no attempt of a delivery. Evri allege they attempted to deliver on the 28th & 29th. On the P2G web site on the 4th April at 14.17 it stated that the customer refused delivery. At 14.28 it updated to say there was a problem with the address and at 14.32 updated to say the customer had refused delivery. At 14.35 updated again to say it was being returned. Last entry was on the 7th April that it was being processed at the depot. We never received it. I have had six web chats with P2G between the 4th-30th April. On the 26th April, I had an offer of £20 plus cost of delivery (£6.72) from P2G which I rejected. During this time, I also contacted Evri that resulted in an email from Evri Customer Services (20th April) stating that they had lost the parcel. I replied requesting details of the attempted delivery but received no reply. After emailing Evri again on the 23rd asking again for the information I received a phone call from someone called Haleemah on the 25th who apologised and promised to send an email with a link to submit a claim form. I subsequently received an email with the link which only took me to a page that stated “Page not found”. After informing Evri customer services of the problem (to which no reply was forthcoming) a couple of days later I retried the link but it only took me to the Evri website. I believe that I have a good case against both companies but would appreciate guidance on which path to go down. I have read most of the information on this site, which has been very helpful and much appreciated, particularly the various court transcripts. I appreciate that this process is a marathon and not a sprint and am fully aware that I need to get everything in the correct order before starting on the legal road. I am sure this covers the current position but if further info is needed please let me know.  
    • Everything at small claims revolves around informality and common sense, there are no "special" ways to have to do things. The site manager's WS will be like yours and the one I linked to - just much shorter.  There need to be the introductory hearings about the case, the parties, etc., and the concluding Statement of Truth. In the middle just a couple of paragraphs where they say who they are, how they know you, and about permission being given by the landowner to use the car park. Superb.  I've added another section about the signage to the suggested WS sections three posts above. Yes, it's perfectly possible.  It'd be a good idea to phone the court on the 18th to see if they have paid.
    • OK thank you very much. I will prepare my WS as you advise.  I will indeed be preparing the WS over the weekend. I will also post UKPC's on Wednesday by 2nd class mail. As they have until the 17th to pay the court fee, is it possible they might discontinue at that stage too? Also I wanted to ask, in what form should the site manager's statement come? And the site owner if i can contact them? I will get photos of the signage to share with you also. Thank you.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Dissecting the Manchester Test Case....


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Page 19 (57) Nice to see that the creditor now has to admit to not having a true copy J. Thanks Judge!

 

Not quite as I read it?

 

Mr Gun Cuninghame says that in providing the copy the creditor should state that it is a reconstituted as opposed to a direct copy. Mr Mitchell for Barclays says that it is not necessary to do more than say in the covering letter that it contains a copy compliant with s78.1 accept that as a matter of law, s78 does not itself require any particular explanation as to how the copy was made. However, as matter of good practice and so as not to mislead the debtor it is clearly desirable that the creditor should explain that it is providing a reconstituted as opposed to a physical copy of the executed agreement. It will also explain why the copy might otherwise look a little odd - see, for example, the first page of the copy in Carey at page 197. The creditor can also explain in the letter that this procedure is satisfactory under the Act. This accords with the thrust of the latter part of paragraph 2.9.5 of the OFT Draft Guidance. And in practice, the Defendants thus far have usually said something about what it is they are providing under s78 in the letters accompanying the copies where actual photocopies of the executed agreement are not supplied. See for example the letters at pages 117 (Yunis), 177 (Carey), 600 (Backwell), 677 (Mandal) and 802 (Light). Mr Thanki pointed out that as far as RBS was concerned it makes it clear in the covering letter when it is reconstituting the agreement.

 

 

Obviously, from that they must declare when they are providing a reconstituted copy, but that is not the same as requiring them to declare whether they do indeed hold an original copy.

 

If they in some way try to mislead the debtor into thinking that they have an original when they don't then that would fall fouls of all sorts of unfair trading regulations, but the assertions above don't say anything about that. The creditor could just refrain from commenting on whether they hold an original or not, and still comply with the spirit of that paragraph.

 

Is there comment elsewhere regarding declaring if they have an original? Scanning the judgement now, but can't find anything yet?

 

.

.

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Gyos, 51 deals with expectation that it MUST be an exact copy of the original, that is contain all that the original had and no more ie adding the bits that were missing.

 

57 also makes mention.

67 what should be in.

In theory he he tells the creditor even if you send a made up copy it must only contain what was in the original, but how do they know if they havent got it? It also relies on them being honest!

Advice & opinions given by spartathisis are personal, are not endorsed by Consumer Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.:)

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Gyos, 51 deals with expectation that it MUST be an exact copy of the original, that is contain all that the original had and no more ie adding the bits that were missing.

 

57 also makes mention.

67 what should be in.

In theory he he tells the creditor even if you send a made up copy it must only contain what was in the original, but how do they know if they havent got it? It also relies on them being honest!

 

I'm aware of that thanks. :) It wasn't what I was querying.

 

What I was querying is the assertion that upon supplying a "reconstructed" true copy, that they must declare whether they actually hold an original.

 

Obviously, they would have to state that it is a reconstruction under that judgement. That much is very clear.

 

Supplying a "reconstructed" copy cannot necessarily be taken to be admission that they don't have or can't find an original. There have been too many cases where a creditor has eventually dredged up an agreement years after a request.

 

.

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Gyos, 51 deals with expectation that it MUST be an exact copy of the original, that is contain all that the original had and no more ie adding the bits that were missing.

 

57 also makes mention.

67 what should be in.

In theory he he tells the creditor even if you send a made up copy it must only contain what was in the original, but how do they know if they havent got it? It also relies on them being honest!

 

More to the point - how does the debtor know what was in the original, the creditor can reconstitute anything that would comply and the debtor is no wiser as to if that is what they signed up to.

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Not quite as I read it?

 

Obviously, from that they must declare when they are providing a reconstituted copy, but that is not the same as requiring them to declare whether they do indeed hold an original copy.

 

If they in some way try to mislead the debtor into thinking that they have an original when they don't then that would fall fouls of all sorts of unfair trading regulations, but the assertions above don't say anything about that. The creditor could just refrain from commenting on whether they hold an original or not, and still comply with the spirit of that paragraph.

 

Is there comment elsewhere regarding declaring if they have an original? Scanning the judgement now, but can't find anything yet?

 

On reflection, I think that came from the OFT and not the case.... The two points probably amalgamated themselves in my head last night while reading through it. You are right. He doesn't appear to be saying they must declare that they don't have a true copy of the original.... but I have read it somewhere.... and if a consumer was to ask for a copy as part of a legal request under CPR, then they would be obliged to provide an answer of sorts.

 

To say you do have a copy when you don't falls foul of CPUTR.... and is misleading.... so it's covered there anyway.

 

:)

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On reflection, I think that came from the OFT and not the case.... The two points probably amalgamated themselves in my head last night while reading through it. You are right. He doesn't appear to be saying they must declare that they don't have a true copy of the original.... but I have read it somewhere.... and if a consumer was to ask for a copy as part of a legal request under CPR, then they would be obliged to provide an answer of sorts.

 

To say you do have a copy when you don't falls foul of CPUTR.... and is misleading.... so it's covered there anyway.

 

:)

 

The way I was reading it as well. :)

 

Was just staring to wonder if I'd missed something obvious. :oops:

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At least the Judge was able to insist that under S.78 the address had to be included despite opposition from the banks that this was unnecessary.

Judge Waksman did make the point that the debtor would obviously know their address, but missed the point that by including the address did help to confirm that a DCA in particular was pursuing the right person or not. Something that was not raised by the claimants in this case because they were just chancing their arms rather than having been hassled by any number of DCAs and often wrongly as quite a few have been on this site.

 

Another surprising omission [well perhaps not that surprising given the quality of the people opposing the banks] was they scarcely mentioned that PPI was a factor in asking for the executed agreement. Justice Waksman did mention McGinn v Grangewood so at least he had read it, but failed to pick up how contentious the "Amount of Credit" can be on

agreements when PPI is included. That alone can render an agreement totally unenforceable and why the original agreement does need to be produced when the banks are the Claimants.

 

The Judge also seems to think that just because the agreement was drafted by lawyers that it follows they were lawfully drafted and thus fishing expeditions were not going to produce much. This is not the case,

especially when the amenments came into force in 2006 and companies were still issuing contracts that were drawn up to comply with the 1974 Act. Do we honestly think that any bank is going to admit now what they did then? They will provide details of what a reconstituted agreement would be like

AFTER they had redrafted the 2006 agreements to be compliant. This may also be a reason why they do not want to produce some originals because they know they are permanently unenforceable. Far better to produce nothing and while it may be unenforceable, it is not permanent and it appears they can still pursue us for the debt [as long as is not enforcing- WTF? ] and inform the CRAs.

 

Noone, not even the Judge seems to have picked up on the situation where the T&Cs had been sent in response to an S.78 request, purportedly the originals, yet it was obvious from the charges involved that the T&Cs were from a much later time. Was this a genuine mistake or some kind of attempt to hoodwink the debtor?

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am i being thick

how can a written agreement become a contract without a signature

of both parties.

i understand the leeds loosers have opened a new dept.

"forgery and counterfeiting"

this one probably be actual unlike their inhouse cpmplaints dept

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On reflection, I think that came from the OFT and not the case.... The two points probably amalgamated themselves in my head last night while reading through it. You are right. He doesn't appear to be saying they must declare that they don't have a true copy of the original.... but I have read it somewhere.... and if a consumer was to ask for a copy as part of a legal request under CPR, then they would be obliged to provide an answer of sorts.

 

To say you do have a copy when you don't falls foul of CPUTR.... and is misleading.... so it's covered there anyway.

 

:)

 

BBC News - Lenders warned not to mislead customers over debts

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Just means that I wish to read what people are discussing without actually contributing.

 

It also means that as you have subscribed to the thread by making a post, you will receive an email every time a new post is made of that new posting.

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the first step in any campaign should be to focus on this.

Page 19 (57) Nice to see that the creditor now has to admit to not having a true copy J. Thanks Judge!

Redraft the letters get every cagger to re-send and force them to admit what they hold. this works on so many levels.

We live in an unmoderated country why should the net be any different?

Bring back free speech we miss it!

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the first step in any campaign should be to focus on this.

 

Page 19 (57) Nice to see that the creditor now has to admit to not having a true copy J. Thanks Judge!

 

Redraft the letters get every cagger to re-send and force them to admit what they hold. this works on so many levels.

 

Read through the posts on the previous page of this thread.

 

They are not quite saying that in the judgement itself, unfortunately.

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