Paying CapQuest £3 a month and they charge £13 intrest a month!! Can they do this?

[miltonworries]

Hi All,

I have another problem with another debt company!

I have just recieved a annual statement from CapQuest and realised that although i pay as much as i can afford of £3 every month they charge me £13 or more a month.

One month they charged me intrest of £188.85. What is the point me paying them for the bill to get bigger and bigger.

This company i have been paying for years the same amount.

Can i send them the letter to ask for proof of the original debt? Or is there something else i can do.

Surely this can't be done!!!!! I feel gobsmacked my debt has risen sooo much....

It's from a old Halifax account and i just saw i'm charged 12.00% per annum......

Can anyone give any advice? It would help loads....

thanks for your time.

[Hardupnotfedup]

Do they own the debt or are they acting for halifax. If they own it did you receive notice of assignment. when you made the agreement to pay £3 a month who was this with Halifax or Capquest

Edited October 16, 2009 by Hardupnotfedup
spelling error

[miltonworries]

i think they own the debt .. i made the agreement with capquest a long time ago.

I think it should have been statue barred but at the time i didnt know what my rights were but i've been paying a few years now!!!

 

Well i didnt make the agreement ,Citazen advice debt people told me thats how much to pay them based on whats owed, as they sorted alll my debts as i was struggling in 2007. because at the time that was my situation and it is stil the same now...

[mr.ton]

This is pure extortion

I would report them to the OFT & trading standards.

I would also send off a CCA request.

If they cannot produce one, then all payments must stop.

[IdaInFife]

nothing can make a debt un statute barred.

 

so if they was a space of 6 years without any payment or acknowledgement then it still will be

 

if it isn't it look as though you have charges/interest that can be claimed back

 

as mr ton has said you ould send cca request if thisis for a credit card or loan to check the paperwork but in this case to check the statute barred route to bury it i would send a sar.

 

no 2 in my sig

 

send it to halifax, you need to include a £10 postal order and send recorded or special delviery and this will let you check the dates

 

can you confirm what type of halifax account?

[miltonworries]

going to do cca as capquest letter states they own the debt.....will post 2morro.....................thanks guys, If this fails i will see statue barred and find paperwork

[miltonworries]

and report them for extortion

[Uptotheneck]

If this alleged debt is for a bank account/overdraft, it is not covered by the CCA 1974. You must Subject Access Request them (the bank) instead.

 

 

Regards

 

David

[overdone]

subbing with interest. The cheek of these people. The c.a.b normally check for statute barred, I am surprised they have not got onto CQ for interest being charged.

Edited October 16, 2009 by overdone
add info

[miltonworries]

I found paperwork the debt company wrote to me in march 2006 when the debt was £1587.70 now the annual letter states i owe £2087.64. i've been paying for nearly 4 years and the debt has increased!!!!

It was a loan not an overdraft

[Blondmusic]

If it was a loan then you will need to send a CCA request to Capquest. Enclose a £1 postal order and see if they come back with anything. If you hear nothing after 12+2 working days then you can send the Account in Dispute letter and stop paying them.

 

I would also consider reporting them to the OFT for adding interest even though you have been paying them.

 

When will the DCA's learn that being this greedy only drives the debtor to CAG and they end up with very little or nothing. The greed of Capquest has left me gobsmacked!!

[miltonworries]

Capquest have never sent me a statement before this is the first i have ever had now i see why... all that intrest and one month it was £188.... i know i dont pay them alot but i pay every month via a standing order!!!!!!! They will get a letter by recorded delivery tuesday!!!!!!!

[The GodMother]

You could always write to them advising you are going to have to reduce the payments based on your income and that any offer of payment will have conditions like:-

 

* All interest and charges stopped.

* All interest and charges made to date are removed from the debt.

 

Worth a try

[angry cat]

The whole point is that they want you to stay in debt forever!

 

You need to get the interest frozen!

[MikeBigg]

Angry Cat, how does snookie do this?

 

Regards,

 

Mike

[mr.ton]

Hi Snookie13 - ive asked a mod to start a new thread for you

[sea-sidelady]

Snookie now has his own thread.

[miltonworries]

Hello again,

Just seeing what action i should take now. I sent of my CCA to capquest on the 17/10/09 enclosed the £1 fee.

Today 24/ 10,

i have recieved a reply as follows below:

Further to the recent contact with our office and your request for further information in relation to the above account, we would confirm that your account has now been put on hold for 28 days whilst we obtain the infromation you required.

If you have any proof of payments or correspondence that would assist your query, please foward these documents, with a brief covering letter, to our Collection Administration Department

So that we can resolve this matter as soon as possible.

I thought they have to respond in 12 + 2 days????? They are already doing wrong aren't they???? wanting to hold of for 28 days???

also the cheek of them asking me to send any documents i have to help them!!!!!!!

Are they doing the corrct thing??

If anyone would be able to help i would most apreciate it..

Miltonworries

[overdone]

It's a template letter. I had identical wording today. This is good news because under their breath they are muttering, "Oh Blast, another cca request!" Don't help them piece together any info. Just sit tight. The ball is in their awkward court.

[miltonworries]

Do i wait the 12 + 2 days or wait the 28 like they say?????????

 

I wasn't going to help them, that bit just made me laugh... "send in the stuff"

[IdaInFife]

they have 12 and 2 to repond

 

but can really take as long as they like but go into default after the 12 and 2

 

once these pass you can send an account in dispute letter if nothing received or wait until they contact you

[luckysandpiper]

It is my understanding that if a creditor pursues you to court for a debt, when making an order against you for repayment (based on your disposable income) the court will automatically order the cessation of interest charges. Therefore you should certainly refuse to pay the interest in any event.

I would have thought that the CAB would have incorporated this into any offer of payment made by them on your behalf. National Debtline ( the basis used by CAB) certainly incorporate this condition in their letter templates

Edited October 24, 2009 by luckysandpiper
correction of text

[wendella]

I've had the same sort of rubbish from CrapQuest, a debt that has increased by several hundred pounds while they've had it.

They also claimed, earlier this year that I wasn't making my agreed payments, a quick call to my bank confirmed that all payments had gone though. Phoned CrapQuest again and they were adamant that they hadn't received the payments and that the only way I could prove payment was for me to provide copies of my bank statement. Although I knew nothing of this site or my likely standing in law at that point, I decided that they could take a running jump with that!

Have now had the first statement ever from them (they found the missing payments, funnily enough) but are still adding interest.

Come payday, they will be SAR'd with a CCA thrown in there for good measure!

[miltonworries]

Good for you WENDELLA,

[Zimmie]

I've had the Crapquest annual statement too. I make a token payment as agreed by them. The debt is ever increasing by £70 a month interest, one month they added over £2100 interest!

They also have sent me loads of threatograms saying I was ignoring them and not paying...but when I sent a formal complaint about their behaviour it was them who ignored me! I must follow that up.