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    • Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
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'Door step collection' letter from WESCOT. WHAT SHALL I DO?


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I am in £550.00 worth of debt with Wescot at the moment, as well as other companys.

 

I have not made a payment to them for months now as i was made redundant from my job in July last year.

I was on JSA but they stopped paying me as i didnt go on the 'work placements' that they try to send you on,

where you work full time hours for an extra £10 every two weeks.

 

However,

i have just received a 'door step collection' letter from Wescot.

I have been receiving letters and phone calls from them for months, all of which i have ignored.

 

I am just a bit worried now that they will send someone round to my house.

I am currently still living at home with my parents.

My mum is not too happy with me for having this debt at her house as it is.

I dont want anyone coming round hassling me for money on our doorstep.

 

Obviously, i cant afford to pay them anything at the moment as i have nothing to give them, i am struggling as it is.

 

I dont know what is going to happen now, if they do send someone round or if is just a threat to scare you to pay up?

 

Just wondered if this has happened with anyone else and if you know more about what to do next?

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this is normaly just a threat can you tell us who is the orignal creditor and what is was for?

 

ida x

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By coincidence, I also received one of these brightly coloured scraps of nonsense today too, in respect of a debt which is not mine.

 

It comes on top of Wescot's threats of legal action (not taken); more legal threats on their 'solicitor' paper (not taken); and after they told me 10 days ago that if no payment was forthcoming within 7 days they'd return the account to the creditor.

 

Wescot, like other DCAs, generally rely upon threats and peoples' ignorance of the law; their correspondence is computer generated drivel. I will be ignoring my Wescot letter.

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If they actually turn up, open the door and shove a binbag full of rubbish in his/her hand. tell them to "make themselves useful and chuck it in the bin on there way out and make sure they shut the gate".

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this is normaly just a threat can you tell us who is the orignal creditor and what is was for?

 

ida x

 

I dont actually know who the orignal creditor way, im in quite a bit of debt at the moment. It has been passed on from Phoenix Recoveries as i dident pay them either.

 

So i should just ignore this one like i have done the rest? :confused:

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You might like to arm yourself with some of these letter templates, in the extremely unlikely event someone does turn up to collect your doorstep.:D

Print this off adjusting and entering the necessary details as required to your particular circumstances, then you can pass it to them through the letterbox.:p

Give them the template letter linked below through the letterbox or chained door.

 

Tell them to leave as you have nothing to discuss and all communication must be in writing.

 

Tell them you will call the police if they don't leave immediately.

 

Remain calm and polite at all times.

 

Walk away from the door so the visitor cannot try and talk to you.

 

If they don't leave, call the police to report that you are being harassed and the visitor refuses to leave.

 

This is the telephone harassment letter you can send them. Not forgetting by recorded delivery and print don't sign your name.

Although you have previously been paying Westcot, have you asked if they have a legal right to collect this alleged debt?

IE.Have you requested a CCA agreement from them? Have they provided it?:confused:

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Send this to the morons, if (unlikely) they do turn up, tell them to get off your property, or you will call the police (and do it)

 

I DO NOT AKNOWLEDGE ANY DEBT TO YOUR COMPANY

 

Dear Sir/Madam

 

Re: = xxxxxxxxxxxxxxxx

 

Thank you for your correspondence of DATE, received by me from your xxxxx address, and stating that a ‘representative’ will be calling at my home on DATE.

 

Please be advised that I will only communicate with you in writing.

 

Furthermore, should it be your intention to arrange a “doorstep call”, please be advised that under OFT rules, you can only visit me at my home if you make an appointment and I have no wish to make an appointment with you.

 

There is only an implied license under English Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.). Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property and if you do so, then you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance.

 

I look forward to hearing from you

 

Yours Faithfully

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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Also, you can re-assure your mother that it is the 'person' and not the 'address' or anyone else living there that receives a default on their credit rating, if your Mum is worried you can check her Credit file for free here.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I have not made a payment to them for months now as i was made redundant from my job in July last year

I would assume that the above meant you have paid them something? You donlt know what the debt is for?

 

if you do not know what it is for I would send them:

 

Dear Sir/Madam

Account no:

You have contacted me/us regarding the account with the above reference number, which you claim is owed by myself/ourselves.

I/we would point out that I/we have no knowledge of any such debt being owed to (insert company name).

I am/we are familiar with the Office of Fair Trading Debt Collection Guidance which states that it unfair to send demands for payment to an individual when it is uncertain that they are the debtor in question.

I/we would also point out that the OFT say under the Guidance that it is unfair to pursue third parties for payment when they are not liable. In not ceasing collection activity whilst investigating a reasonably queried or disputed debt you are using deceptive/and or unfair methods.

Furthermore ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment amounts to physical/psychological harassment.

I/we would ask that no further contact be made concerning the above account unless you can provide evidence as to my/our liability for the debt in question.

Please be advised that I will only communicate with you in writing.

 

Furthermore, should it be your intention to arrange a “doorstep call”, please be advised that under OFT rules, you can only visit me at my home if you make an appointment and I have no wish to make an appointment with you.

 

There is only an implied license under English Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.). Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property and if you do so, then you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance.

 

I/we await your written confirmation that this matter is now closed. Otherwise I will have no option but to make a complaint to the trading standards department and consider informing the OFT of your actions.

I/we look forward to your reply.

 

ida x

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  • 2 weeks later...

I'm glad you value my opinion so much you have to ask a bunch of strangers on the internet to confirm what I've told you all along.

 

Why don't you ask for their advice on the paypal issue too and the guy who insisted he didn't want insurance on his item?

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I'm glad you value my opinion so much you have to ask a bunch of strangers on the internet to confirm what I've told you all along.

 

Unless your in the legal profession it can't do any harm to get a second opinion

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According to the old thread, the bank cleared this debt. (If this is the same debt)

http://www.consumeractiongroup.co.uk/forum/royal-bank-scotland/173504-rbs-monthly-charge-options.html#post1898691

 

Did you get proof of this and keep the letter?

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congratulations to you Danmoz, your one of a kind.

 

I can see your GF appreciates your valued input

 

Notts

As a great man once said " All Men Can Fly But Some Only in One Direction"

 

Notts

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congratulations to you Danmoz, your one of a kind.

 

I can see your GF appreciates your valued input

 

Notts

 

 

WTF?

 

Wat are you talking about?

 

Of course i appreciate it!

Edited by Kayleigh9478
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