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    • Oh dear.. Misuse of facility...  Cat 6... No wonder everything is being nuked from high orbit... More in a bit.. 
    • Thank you fkofilee First question: what do I do if Monzo close my account? I need an account but no one will touch me with this marker against me. Is there anywhere/any other option that I have if Monzo close my account? MCB is My Community Bank?  Yes What Category of Marker do you have? This is what it says on the Cifas SAR: Application date: 07 December 2023 Date recorded: 09 April 2024 Expiry date: 09 April 2030 Cifas Case Identifier: 15435315 Product relating to the application, proposal, account or facility: Personal Loan – Unsecured Facility: Granted Case type: Misuse of facility Reason(s) for filing: Evasion of payment Financial Loss Value of Loss: £5000.00 When did you raise the complaint? Last night via email Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan? I can prove that I had to buy a new washing machine, I have my pay slips showing the emergency tax code and a letter from the tax office after I had spoken with them to get it corrected and of course I can get a copy of my vet bill. And all of this was in the first 2-3 months of 2024.  I panicked. Stupid I know and as you say, I have learned the hard way and I am not in any way denying anything that I have done wrong, but it just feels a bit unfair.  It is what it is I guess and if I have to have it on me forever then so be it. I am just so worried about the bank situation 😕    
    • If it is MCB    National Fraud Database Members | Preventing Fraud Losses | Cifas WWW.CIFAS.ORG.UK A range of organisations use the National Fraud Database to share data on confirmed fraud cases, preventing over £1 billion in fraud losses every year.   They are on the register  
    • Hi @LilMissM   I guess you could call me our resident CIFAS Specialist - Personally have been through all of what you have and now have come out the other side when my marker fell off in May 2023. For a start Monzo may close your account but as I had a Marker for App Fraud (Vodafone ended up making a whole hoohah of the account I had with them) - I was with them and still am from Oct 2017 till today. And not once did they close my account. I actually spoke to a couple of current account providers at the time that I had accounts with - Nationwide and Barclays - Told them what was going on and provided all the evidence to them. They advised they may do so but it was highly unlikely now that they understood why it happened and what I was doing to fight it.    Anyway - On to your marker. MCB is My Community Bank?  I can say to you that on experience that On Monday you can be on top of the world then on Tuesday you whole life changes in a flash of an eye. Suddenly you cant pay your bills, Work isnt feasible and you are left with no other choice but to scrape by.  If this has happened to you, then join the club.  - Why is this important? Well Financial institutions get one whiff of potential fraud and you are guilty without a chance to respond. You found out the hard way   If it sounds like I'm waffling, I'm not - Its important to your issue. They have deemed you guilty by the fact that no payments have been made and potentially entered into a loan agreement knowing looking not to pay (Although thats how it may appear, there will always be factors against that)    First off - Questions - What Category of Marker do you have? If unsure, check my signature for a Credit File Guide which will tell you all you need to know about what Categories apply.  - When did you raise the complaint? They will have 8 weeks to respond. More on this in a mo.  - Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan?   My next suggestions, Send this complaint to the CEOs office - CEOEMAIL.COM Let them make the decision as per the Complaint Procedure. Then if they refuse to remove the marker. take it to the FOS who can force the company to remove it if found in favour.  Some companies do need a slap or 2 once in a while to bring them down a peg. You could be looking at this right now.   
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HSBC being Naughty, Tobes v HSBC 2


Tobes
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It appears HSBC may be trying to fool me with fraud!!

 

In my second action against HSBC, I am requesting the removal of default and theoretical refund of charges amounting to about £125.00 - basically they allowed me to go over by about £5.00, rejected direct debits etc and compounded everything until my balance read -£125.00 :eek: then defaulted me...I've sent all the normal letters with a few extra barbs from me and they've ignored them completely, until I made a court claim...Then they sent their standard letter stating that they thinkthe charges fair, won't be refunding them, this is the final say on the matter...Well, since I'd already started legal action, it certainly isn't their final say whether they like it or not...

 

More later :D

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  • 1 month later...

good for you - please keep me updated am just starting my fight for my money back

3/10/06 Current Account Statements Received -

3/10/06 HSBC Unable to Located Information

regarding MASTERCARD

3/10/06 DATA Protection Request Sent

10/10/06 First Letter Sent Recorded - Still awaiting

Data Protection Request for seperate

account.

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If you haven't already done so, I suggest you open a parachute account as HSBC will close your account after you've made 2 claims.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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  • 3 weeks later...

Wel done. I'm new to all this, I have just written my prelim letter, posting (recorded) tomorrow for a claim amounting to £3,211.59 If it goes to court it will be £3,471) to come on HSBC lets play !!

Am fully prepared to 'go all the way' am petrified I will be the 'test case' but at least I can then sell my 'story' to the News of the World etc, maybe even get my own slot on 'The Richard and Judy Show' LOL

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

(The small print-my advice and opinions are my own, and are given freely and without predjudice or liability whatsoever)

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I've just started my battle with HSBC - am communicating with them by email and have had three prompt responses so far - but no decision.

 

But so far email does seem to get them to respond more quickly.

 

Will let everyone know how I get on...

 

Helen

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  • 2 weeks later...
Good for you, I've just issued against HSBC as they've ignored me completely for the last month, we all know they will pay up in the end!!!
i sent a lba on 10/10/06 but hsbc are ignoring me a bit unsure about court procedure but will battle on
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  • 4 weeks later...

Hi there

 

This is my first posting but I was wondering if anyone had ever had any issues with HSBC and factoring 3rd party companies. HSBC were factoring a company which supplied my husband with goods (steel and building materials). Our company paid this supplier direct as we were not aware of the relationship with HSBC as the factoring agent. Even though we have proof that we have paid all amounts direct to the company, HSBC, through D G Solicitors are chasing us for the full amount again! even though it has been paid already.

 

Look forward to hearing any similiar stories as well as some helpful advice.

 

Best wishes

 

HolyWater

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Advice Please!

 

I have just had a letter back from HSBC saying that they will not refund any interest however they will refund £2000 as I have already had £200 refunded in the past when I have complained verbally about charges and as a good will they have given it me back. However my claim was for £3391. I am not sure if to go through with the whole court thing as have to find £120 before xmas and am really worried that if i do that I will end up with less than they have offered as they reckon that they would be able to defend it in court. What should I do? Any advice from people that have got their money back from HSBC would be greatly appreciated

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As hard as it is I say go for the lot! I will be and I will be in a very difficult situation when it comes to paying the AQ if it gets that far but I will find the money some how! I know its tempting but think what you could do with the extra £1400!!

 

As everyone has said to me (I hope they're right!) YOU WILL WIN! They cannot possibly go to court, imagine if they lost? It would be bank suicide! They just would risk it and the fact that they've offered you something means they know they are in the wrong!

 

Have you sent your LBA yet? If not id do this and state that they have 7 days to refund the whole lot or you will be taking it to court.

 

Hope this helps, good luck!

[CENTER][SIGPIC][/SIGPIC][/CENTER] [CENTER]My claim against HSBC for £4,957!! :rolleyes: [/CENTER] [CENTER]6th November - letter sent requesting refund[/CENTER] [CENTER]20th November - MCOL filed[/CENTER] [CENTER]23rd November - MCOL acknowledged[/CENTER] [CENTER]24th November - Breakdown faxed to Debs at DG![/CENTER] [CENTER]20th November - defence entered[/CENTER] [CENTER][SIZE=5][COLOR=red][B][I]FULL OFFER RECEIVED TODAY!! 21/12/06[/I][/B][/COLOR][/SIZE] :D[/CENTER]

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Hi,

To put the 'will they go to court question' into perspective

 

The banks in the UK reap around £3 BILLION a year out of charges etc, does ANYONE think 'they' would jepodise THAT little lot by risking going to court and maybe, just maybe they loose BIG TIME and the courts impose a change in banking law which prevents them doing this, WHY would ANY business risk £3billion when they can pay out a few 100 thousand (maybe) to shut up those who complain and want their money back.

 

I rest my case (cos it's getting heavy)

 

Steve.

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

(The small print-my advice and opinions are my own, and are given freely and without predjudice or liability whatsoever)

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Thats so true... hard to believe I will ever get my money back though... and yes, Im extremely impatient!

 

:rolleyes:

[CENTER][SIGPIC][/SIGPIC][/CENTER] [CENTER]My claim against HSBC for £4,957!! :rolleyes: [/CENTER] [CENTER]6th November - letter sent requesting refund[/CENTER] [CENTER]20th November - MCOL filed[/CENTER] [CENTER]23rd November - MCOL acknowledged[/CENTER] [CENTER]24th November - Breakdown faxed to Debs at DG![/CENTER] [CENTER]20th November - defence entered[/CENTER] [CENTER][SIZE=5][COLOR=red][B][I]FULL OFFER RECEIVED TODAY!! 21/12/06[/I][/B][/COLOR][/SIZE] :D[/CENTER]

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I bet your no where near as impatient as I am ;)

 

I DON'T do waiting - especially when it comes to getting MY money back

 

Think I'll change my name to Mexico and then I can owe £ Millions and no one will even bother !!!

 

Lol

 

Steve x

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

(The small print-my advice and opinions are my own, and are given freely and without predjudice or liability whatsoever)

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LOL

 

I think being impatient is what got me in to this mess, when I want something I cant wait so I just buy it..... :o

 

Just noticed you live in Cheltenham, is that near Wiltshire? I recognise the name....

[CENTER][SIGPIC][/SIGPIC][/CENTER] [CENTER]My claim against HSBC for £4,957!! :rolleyes: [/CENTER] [CENTER]6th November - letter sent requesting refund[/CENTER] [CENTER]20th November - MCOL filed[/CENTER] [CENTER]23rd November - MCOL acknowledged[/CENTER] [CENTER]24th November - Breakdown faxed to Debs at DG![/CENTER] [CENTER]20th November - defence entered[/CENTER] [CENTER][SIZE=5][COLOR=red][B][I]FULL OFFER RECEIVED TODAY!! 21/12/06[/I][/B][/COLOR][/SIZE] :D[/CENTER]

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  • 1 month later...

I feel like the last person in the world to be entering the arena, but I won't let that stop me. How did you get on by corresponding by email, did it speed up the process for you?
I've just started my battle with HSBC - am communicating with them by email and have had three prompt responses so far - but no decision.

 

 

But so far email does seem to get them to respond more quickly.

 

 

Will let everyone know how I get on...

 

 

Helen

 

 

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  • 3 weeks later...

Hi, I'm Rockbunny and just starting out with all this! Gonna try to see what I can get back from HSBC! Will get the pack recommended and info from my mate who suggested getting in touch with the Consumer Advice Group in the first place then take it from there - My friend has got back about 2 Grand from her bank and I know she is chuffed to bits so am giving it ago myself.

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hi rockbunny

just take your time and read read read and read again as many threads and faq's as you can so you familiarise yourself with the process of claiming your money back. there's sound advice and big hugs here whenever you need them but remember it is all achieved by you at the end of the day. if you have any questions - ask away!

good luck with your claim

netty

If i've been helpful in any way....then tip my scales over there!

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