Jump to content


  • Tweets

  • Posts

    • The other cases aren't going to happen before November though, are they? Reporters are saying he can't pardon himself for a state conviction. He would have to lean on the governor of New York state, as I understand it.
    • I am requesting your assistance to how I should go about a serious breach of my privacy that occurred during my stay at one of IHG’s hotel on Ma 2023. Having previously had items taken from my hotel room elsewhere I take the added precaution of using a security camera app on my device whenever I stay in a hotel room. The recordings are date and time stamped and it cannot be adjusted by the end user.   On this particular occasion I discovered evidence from my personal security camera recordings of a spy camera had been placed underneath my door, and can be seen moving along the base of the door for approximately 15 seconds.   The spy camera is in fact marketed as an inspection device of drains primarily but is known to be used in observing spaces difficult to enter. It is a usb endoscopic camera that has a length flexible cable that is semi rigid and can negotiate any obstruction by bending. The operator can be up to 3-4 metres away.   Infuriated as I had previously stayed with them in 2022 for 3 months at £260 per night that they would seek to question my honesty and invade my privacy. I immediately called reception and asked why they would do such a thing and if they had any concerns they were welcome to inspect my room and go through my personal belongings and ask me anything they wanted to. I was sleeping for the best part of my stay and was alone throughout.   I sent the recordings to the receptionist within the hour of finding them and I asked to speak to the manager of the hotel who I was told wasn’t present. I tried to have face to face meetings with him but he instead wrote to me denying the recordings were made at their hotel stating that they didn’t observe anyone in the corridor at the time of the recordings and that they don’t have a metal bar at the interface of the tile and carpet which corresponds to the overlying door. I rejected that statement on the grounds the video doesn’t show a bar but a reflection of light on the tile and you wouldn’t see a person outside my door because the cable is black and runs along the floor. If you don’t look for this you won’t see it. The matter was passed up to the area manager and he also denied the allegation. This is where the matter ends as far as IHG are concerned. Leading a busy work and family life I let the matter go but I found myself back at the same hotel a year later. I booked for  2 nights and was given a room facing the lobby door that led to the lifts. Unfortunately, from the hours of 3am I was woken up by the noise of the door opening and closing but also noticed shadows of a person standing in front of my door. At first I took no notice and put this down to a guest waiting for someone but the person or persons returned several times, standing outside my door for up to several minutes. I called the hotel reception and asked if there was an issue  on my floor and they said they would come up to check. They never said they would check the CCTV and as the incidents continued to happen up to 8am I called them 6 times. Given my past experience I didn’t think they took security as serious a# her establishments and made them observe the Cctv and let me know. The explanation I was given was that they could see residents there but they were heading down to breakfast. The time that I had noticed these feet by door was from 3am and breakfast started at 6.30am. It also didn’t explain why they would stand by my door for anything longer than 10seconds and if they were waiting for someone how likely is it that this scenario is played out 6 times when there was only 12 rooms per floor. Later that morning when I went down for breakfast the manager said he would move me to a room at the end of the corridor and asked me what my plans were for the day, essentially when would I be in the hotel. I stated that for the day I was out. He then said that all his staff were uncomfortable about me being a guest and said that I was not welcome there anymore. I had paid for the two nights but when it came to the end of the day I didn’t feel that I would be able to rest at the hotel given the hostility so I returned the next day to collect my remaining belongings, namely items of clothing, an iPhone charging cable and plug, and toiletries. Checkout was at 2pm and I was at the hotel at 3pm. All my belongings were gone and they couldn’t locate the items.  I plan to report the incident of the spy camera to the police, as well as the theft, and write to the hotel emphasising that this breach of privacy is unacceptable and the hotel's failure to properly investigate and address the issue is deeply concerning. The fact that I requested security checks to ensure my safety in the early hours was reasonable, yet their response to ban from the premises was excessive and even possibly discriminatory as I had revealed to them that I had been a victim of a hate crime given my sexuality. . I am seeking compensation for the infringement of my privacy, the lack of proper investigation, and the being humiliated and made to feel like an undesirable. I will request a full refund of my two-night stay totaling £390. Additionally, I will request compensation for the cost of my previous stay when the infringement occurred, which was £220. I am also considering damages for the infringement of my privacy but at a loss as to what this would equate to. I will close the letter giving them a 14 day timeframe to respond.    Is there anything you feel i need to consider here? Many thanks   
    • oF course, this is all just the start. trump is dragging it out as much as possible hoping to pardon himself, but the barrier the yanks had about admitting that a pres could be such a piece of err work has been broken and there is many more to come. His current criminal charges are extremely unlikely to result in jail time or anything other than fines  - but with some of the other charges - jail is pretty much mandatory - especially for one not only not on a first offense - but with others stacked up
    • Indeed, it’s all up to date at the moment and no missed payments and no issues from a credit file perspective everything is up to date in that sense 
    • follow it thru, plenty of time to poss arrange a tomlin or consent later on. ............   pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website https://www.consumeractiongroup.co.uk/topic/466952-lowelloverdales-claimform-old-cap1-debt/?do=findComment&comment=5260464 .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .. get a CCA Request running to the claimant . https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/ .. Leave the £1 PO unsigned and uncrossed . get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . .use our other CPR letter if the claim is for an OD or Telecom Debt or Util debt]  https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ on BOTH type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] .............. dx
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Next Digital Signatures on CCA


cadencealex
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4955 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Payment Plans

 

The service is restricted to Next Directory flexible account holders only and will only apply to purchases of products which Next has agreed can be paid for over 26 or 52 weeks.

For each week of your agreement (26 or 52 weeks), Next will charge to your flexible account the weekly payment due. You will receive your statement as normal each month and in order to benefit from the interest free credit offered under this arrangement, you simply need to make the weekly repayments for your purchase that have become due in the previous month. These payments are required in addition to the minimum monthly payment required on any other purchases you have made on your flexible account in the usual way. Simply make the total repayment by the date stated and you will not be charged interest for your weekly priced item.

If you do not make the minimum payment required that month for your interest free items, the unpaid amounts will remain on your account and interest will then be applied to the outstanding balance at the normal rate of 26.49%. A new required payment will be shown on your subsequent statement and you will need to make at least this repayment by the date specified to avoid further action being taken and additional charges accruing to your account.

Payments made to your account will be first credited to the purchase of your weekly priced item and then to any other balance on your account, in the order specified in the terms and conditions of your existing flexible account.

If you wish to pay weekly you may do so.

Should you default on any payment for two consecutive months, Next reserves its right to terminate your ability to take advantage of the interest free option and the full balance outstanding for the item(s) will be added to your account. If such action is taken, Next will withdraw the opportunity for you to delay payment as described above. This means you will be charged interest on the total outstanding balance. Next also reserves the right to refuse further orders on your account if you default on any payment.

 

 

The apparently charge a 2% interest rate each month also.. according to this..

 

http://www.consumeractiongroup.co.uk/forum/store-cards/80872-next-directory-statement-interest.html

 

Can anyone help break this down into laymans terms for me because Next can't help me and I don't understand.

 

It isn't in the terms and conditions - not that I have any :D but I googled it.

Link to post
Share on other sites

  • Replies 142
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Have you sent an SAR, if youre going to offer payment, you need to take off charges and fees theyve added.

Dont worry about the call, just tell her you want to record the call, My guess is it'll go quiet

 

I have just done a SAR - I will amend it.

 

Can I change it to say I want a breakdown of all interest rates and charges?

 

They have only ever charged me two payments of £5 because I was never late in paying apparently, just the last two months.

 

I remember ringing them also now and explaining I had just had a baby and was on a much reduced rate of wages and they were horrible and couldn't help :(

Link to post
Share on other sites

Well the SAR will cost you £10, so for that amount theyve added, it may not be worth it.

You really need to get things in writing, they may sell the debt on, but if youre going to pay, then do so in writing , not over the phone, because they will deny ever speaking to you. (Remember ' Hang on while I just switch on my recorder')

Get writing the letter, offer them what you can afford (dont sell yourself short), include the payment. request that the account closed and interest stopped.

If they are unreasonable after this, you'll have to put your nasty head on

Link to post
Share on other sites

Well the SAR will cost you £10, so for that amount theyve added, it may not be worth it.

You really need to get things in writing, they may sell the debt on, but if youre going to pay, then do so in writing , not over the phone, because they will deny ever speaking to you. (Remember ' Hang on while I just switch on my recorder')

Get writing the letter, offer them what you can afford (dont sell yourself short), include the payment. request that the account closed and interest stopped.

If they are unreasonable after this, you'll have to put your nasty head on

 

 

Thanks Bazaar. Thankfully they aren't adding interested which stopped when it defaulted (their interest is something like 29% anyways!)...

 

Let's see what I get back, as the LBA has gone to the Chief Executive :)

Link to post
Share on other sites

I just had a quick rescan over this thread, they still havent produced the agreement have they?

 

No they refused to comply under the exemptions made in Schedule 2 (section 6) of the Data Protection Act 1998

 

And told me also that the agreement is not void or unlawful (Wilson V First County Trust 2003)

 

They haven't got an agreement. I remember they sent me one out and I never returned it.. not intentionally.. just because I am scatty.

Link to post
Share on other sites

  • 1 month later...

Well Next passed it on to a DCA and I have been ignoring their letters.

 

Now they have a Solicitor on my case - Graham White Solicitors - who has sent me LBA.

 

They are saying they have no agreement - so they are taking me to court now! I am a little worried to be honest because if I get a CCJ my career is over. And thats why I haven't been online, because I have been taking exams.

Link to post
Share on other sites

then if you have it in writing that there is no agreement , the correct approach is to seek an injunction restraining the lender from taking any steps for enforcement til they can show that there was a signed agreement. they will never be able to do that.

Link to post
Share on other sites

then if you have it in writing that there is no agreement , the correct approach is to seek an injunction restraining the lender from taking any steps for enforcement til they can show that there was a signed agreement. they will never be able to do that.

 

 

They have never confirmed in writing that they don't have the CCA - they have only verbally stated this over the telephone, and DECLINED my request to send it on a point of law..

 

So can I still seek an injuction restraining them? How do I go about doing this?

 

thanks for your reply :)

Link to post
Share on other sites

Are they acting for Roxborough? if so Roxborough can not instruct them to procede with legal action unless the account has been absolutly assigned

 

yes they are - they have 'been instructed by Debt Collection Specialists, Roxburghe (UK) Limited'

 

The thing is.. don't they need proof of ownership of the accounts, before they start harassing people?

 

I am not sure what the notice of assignment is at all !

Link to post
Share on other sites

Have you been through Moorcroft yet? if so did they reply with there standard letter quoteing sec 127(3) as i posted here? http://www.consumeractiongroup.co.uk/forum/show-post/post-1965072.html

 

 

Moorcroft has not been in involved with this case for a few years, no :)

 

I just had a few letters from Roxburghe then the LBA.

Link to post
Share on other sites

I have sent you a PM with what i did, you could add PT's point re an injunction to it too

 

But did you get the letters needed when Moorcroft where involved?

 

 

No. I only ever got threats :)

 

It was passed back from Moorcroft to Next.. and then this.

Link to post
Share on other sites

  • 3 weeks later...

OK well after they sent me a letter threatening court action, nothing!

 

I feel like I am at stalemate with them. I would really love to initiate court action in response to their letter. Would this be seen unfavourably ?

Link to post
Share on other sites

  • 2 weeks later...

it appears littlewoods may be watching

 

gatekeeper.littlewoods.co.uk

 

visited my server, where the blank agreemant i posted in this thread is held, and the refferer was this and my thread

 

Its not conclusive ,as it does not link who looked at what directly, but probebilaty is high they are watching these threads and this forum, so be carefull;)

Link to post
Share on other sites

  • 1 year later...
I dont think that agreement conform's to the Consumer Consumer Credit (Agreements) Regulations 1983, while the proscribed terms are there, i think, it would be unenforceable without a court order anyway, and does not conform to the Consumer Credit (Cancellation Notices and Copies of Documents) Regulations1983 because it does not contain the correct notices in the correct wording, such as your liabilaty if the card is missused without your permision, cancelation right's ect so does not meet the requirements of sec 3 even as a 'true copy'

 

I was hoping it may contain this phrase

 

 

 

that is a dead givaway the agreement is post 31 May 2005 as it did not have to be there until then

 

Just want to confirm this is correct as I have this on my agreement yet I took it out 18th april 2005? thanks

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...