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bazaar

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bazaar last won the day on December 8 2010

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About bazaar

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  1. Hello , no updates just a bump for Bankfodder if theyre around. No response from TSB regarding LBA, there was 2 week requirement for documentation that they've ignored. still no movement on their complaints, 8 weeks past and a further 4 weeks in
  2. so, sent lba, just received a 'we're sorry' note from tsb, saying they will be looking at an extra 4 weeks. this is after theyve failed on the 8 weeks allowed by the ombudsman. im wondering whether to apply to the ombudsman as well, not that theyll do much, just another nail in tsb coffin
  3. New cpr states to request documents up front, I'm trying to follow this as close as possible so they have no room to wriggle. Agreed on hours spent as this is covered in supreme court ruling.
  4. Hi dx, thanks for your advice, it's not a claim for wasted costs as such. It's based on an invoice submitted due to having to take time away from a contract. The personal stuff is removed as this will be part of an ongoing formal complaint. TSB state no customer would be out of pocket, this forms a contract. Unless I'm missing something
  5. ok drafted this, getting ready to fire off soon Letter Before Action xxxxxxxx xxxx 2018 To, Bank xxxxxx Dear Sirs Reference: Invoice xxxxxxx As it has not been possible to resolve this matter amicably, and it is apparent that court action may be necessary, I write in compliance with the Practice Direction on Pre-Action Conduct. On or aboutxxxxxx, a fraud was facilitated by TSB Bank on the accounts of xxxxxx Mr xxxxxxxxxxx subsequently had to take time away from contracted hours with a client to attend to and attempt to resolve the results fr
  6. OK, for BF, this is what we originally sent along with our invoice to YTSB head office after they insisted that an e mail copy was not valid. it was sent recorded delivery. 25 May 2018, Reference: telcon concerning complaint Enc, 1 Invoice, 1 client proof of rates, 1 DSAR request form Dear Mr. snooty TSB man in Edinburgh, Further to the telephone call from yourself dated today at XXXX, in which you request our invoicing by recorded delivery. Please find enclosed said invoice, which covers XXXXXXXXXXX Limited valid costing for the company’s lost time on our contrac
  7. Im going along this line of thinking , it will be reasonable to infer that, had the disruption not occurred, staff would have applied their time to activities that would, directly or indirectly, have generated revenue for the claimant. In Aerospace Publishing Wilson LJ said: for me I had to take time away from a contract to ensure no further fraud could take place, TSB facilitated this by delaying or not answering the telephone lines dedicated to fraud in a timely manner, something they have already admitted in commons select committee meeting
  8. hi Fodder thanks for reply, original correspondence was invoice, this had breakdown of all time ive had to spend on trying to get in touch or visit branch. i had no written response, tsb did ring concerning complaint, but that is it. once id calmed down, i then issued a modified invoice that only showed lost time for business, ie, the 2 days to visit branch to try and report the fraud and to recover money. I did this because as there is an ongoing complaint, the time outside the lost hours, ie in evenings trying to call etc. should be handled within the complaint process. So i can keep
  9. Hi, its been a while since Ive been here. Just logging on and telling my story about TSB and a sim swap that emptied our accounts for a while. TSB have changed the way customers have to log in via an APP, whereas before we had a card reader. I never use the app as it doesn't work on Win phone. TSB facilitated a fraud on our account after a sim swap was made. They sent a one time password to someone, who then logged in and emptied the account. Once I tried to log in, I spoke to TSB and noticed this. I then tried contacting their fraud dept, but because it was a
  10. if theyve accepted a ff and you have proof, other than confirming to them in writing this, to find out what theyre up to ask specifically why this has come to light again
  11. can you possibly get any evidence of any other families on same holiday/ resort falling ill? might help getting some background in before filing a claim. what letters have you sent to FC in regards to claiming?
  12. sorry to jump in, but even if this all goes south, there is the little issue of PPI and charges to consider. which in all likelyhood would result in a fairly large payout to you. ( hopefully more than these retards are claiming from dad). Looks like the magistrate here is erring on their side unless you can compel otherwise.
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