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    • Not sure what to make of that or what it means for me, I was just about to head to my kip and it's a bit too late for legalise. When is the "expenditure occured"?  When they start spending money to write to me?  Or is this a bad thing (as "harsh" would imply)? When all is said and done, I do not have two beans to rub together, we rent our home and EVERYTHING of value has been purchased by and is in my wife's name and we are not financially linked in any way.  So at least if I can't escape my fate I can at least know that they will get sweet FA from me anyway   edit:  ah.. Sophia Harrison: Time bar decision tough on claimants WWW.SCOTTISHLEGAL.COM Time bar is a very complex area of law in Scotland relating to the period in which a claim for breach of duty can be pursued. The Scottish government...   This explains it like I am 5.  So, a good thing then because creditors clearly know they have suffered a loss the minute I stop paying them, this is why it is "harsh" (for them, not me)? Am I understanding this correctly?  
    • urm......exactly what you filed .....read it carefully... it puts them to strict proof to prove the debt is enforceable, so thus 'holds' their claim till they coughup or not and discontinue. you need to get readingthose threads i posted so you understand. then you'll know whats maybe next how to react or not and whats after that. 5-10 threads a day INHO. dont ever do anything without checking here 1st.
    • I've done a new version including LFI's suggestions.  I've also change the order to put your strongest arguments first.  Where possible the changes are in red.  The numbering is obviously knackered.  Methinks stuff about the consideration period could be added but I'm too tired now.  See what you think. Background  1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of November 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.  Unfair PCN  4.1  On XXXXX the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will  be reduced to £30 if paid within 14 days of issue). 4.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).  4.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.   4.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim. No Locus Standi 2.1  I do not believe a contract exists with the landowner that gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-  (a) the owner or occupier of the land; or  (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44  For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.  2.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract. Illegal Conduct – No Contract Formed  3.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.  3.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.  3.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.  3.4        I also do not believe the claimant possesses these documents.  No Keeper Liability  5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.  5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.    5.3        The claimant did not mention the parking period instead only mentioned time 20:25 which is not sufficient to qualify as a parking period.   Protection of Freedoms Act 2012  The notice must -  (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; 22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim. 5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable. No Breach of Contract  6.1      No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows a different post code, the PCN shows HA4 0EY while the contract shows HA4 0FY.  6.2        The wording “Electric Bay Abuse” is not listed on their signs nor there is any mention on the contract of any electric charging points at all let alone who can park there or use them.  Interest 6.2  It is unreasonable for the Claimant to delay litigation for Double Recovery  7.1  The claim is littered with made-up charges. 7.2  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100. 7.3  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims. 29. Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practise continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.” 30. In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverable under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...'' 31. In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case. 7.7        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.  7.8        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).  In Conclusion  8.1        I invite the court to dismiss the claim. Statement of Truth I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth. 
    • Scottish time bar: Scottish appeal court re-affirms the “harsh” rule (cms-lawnow.com)  
    • I suppose I felt my defence would be that it was an honest mistake and even the initial £60 charges seemed unjust, let alone the now two £170's he is now demanding. There is no Justpark code for 'Sea View' on the signs in the car park and the first/nearest car park that comes up when you're in the Sea View car park is the 'Polzeath beach car park'. If I have to accept that I need to pay £340 to avoid the stress of him maybe taking me to court, then so be it. If people here advise me I don't have a case then I will just have to pay.
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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bitesizedeals.co.uk - Refusing to cancel order!!!


SMJones
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Like a lot of people, I've been duped, thinking this was UK based firm!!!

Wanting to capture my daughters firtst xmas on film, I purchased a camcorder worth nearly £700 and I am now at my wits end not knowing if I’ll get my refund.

 

I sent an email on the 17th December telling bitesizedeals.co.uk to cancel my order (for the second time), but without any success.

Trying to keep this post short, my email included the following, which they have kindly commented on:

I placed this order in good faith in the belief that I was dealing with a British company.

 

At no point did you indicate that you would be shipping the item from the United States and that I would consequently be subject to import duty and sales taxes.

 

I then received the following response:

 

Please rest assured that you are not liable for any charges further from when you placed your order. The price indicated on our website includes everything, even delivery.Also, as of December 10, per our terms and conditions: During the holiday rush all orders are final - we cannot accept cancellations. We apologize for the inconvenience.

 

So when does the holiday rush begin? There's no dates specified!!!

 

I have since sent a third cancellation email and received:

 

We apologize for any inconvenience caused. Unfortunately, we are not accepting cancellations during the Christmas season. In accordance with our terms and conditions, all sales are final during the Christmas season and no cancellaions are accepted.

 

Why can’t I just get my money back? I haven’t received my goods, nor have I have confirmation of what’s happening with my order.

 

I made my order on the 8th December, but the only update I have had for my order was on the 9th December. This was after a bitesizedeals.co.uk representative called me pestering me for my delivery details, and then was sent an email confirmation of the phone call and telling me in writing that my order would be shipped by the end of the week (12th December). The representative stated, by mouth, that my order will arrive 15th December.

 

I attempted to obtain an update on my order, as my status was still showing as ‘In process’, but I have yet to receive any response to this email. As of now, my status is still unchanged. That’s 10 days now!!!

 

What rights do I have? I have spoken with my credit card company, and they’re not being much help. I have told them I would like to make Section 75 claim, but shouldn’t they be doing something for me before I go this far?

 

What do I do if it now arrives, even though I have attempted to cancel my order three times now?

 

I’m also worried that the camcorder will not be a UK model, and won’t be covered under the warranty.

 

I know if it was a UK firm, I would have more rights under Distance Selling Regulations, but being a US firm what rights do I have?

I find the website to be very misleading. No geographical address, so I’m unable to write to them.

 

I have spoken with Trading Standards but they’re unfamiliar with US consumer laws.

 

I have since received a ‘junk’ email from bitesizedeal.co.uk advertising some special offers they have. Unlike the actual website, it has detailed an address. A UK address??? In Nottingham to be exact!!??? Doesn’t this imply that bitesizedeals.co.uk operates in the UK?

So many questions, but please help me – this is tearing me apart!!!

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They do clearly state on their website that they are based in the USA.

 

Aside from this, you haven't really explained why you feel you have been duped, or why you want to cancel?

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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  • 2 weeks later...
Like a lot of people, I've been duped, thinking this was UK based firm!!!

 

So many questions, but please help me – this is tearing me apart!!!

 

Bitesizedeals co.uk and bestpricedbrands.co.uk is a [problem] operation run by an individual called Jaivin Karnani out of Pasadena and Vernon, California.

 

Both websites are Internet false-front operations intended to deceive prospective purchasers into thinking they are dealing with a UK-based supplier of UK-specification goods.

 

The websites make fraudulent claims about customer credit card transactions being covered by ControlScan Inc and VeriSign. The websites also contain terms & conditions unforceable under UK Law (but then, that's why Karnani operates from the USA.)

 

You need to go to MSE if you require further up-to-date details:

 

WARNING about Bite Size Deals.co.uk - MoneySavingExpert.com Forums

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  • 3 months later...

Paid by credit card? Take it up with them.

 

Also teh DSRs may apply depending on where the contract can be said to be formed. I would argue that if they are using the .uk domain, and advertising to UK customers, then the should be bound by EU law.

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Unfortunately, having a .uk domain name does not make them subject to UK law - this is a byproduct of allowing non-UK entities to buy them in the first place!

 

That said, this really does look like a [problem]. Not only has a US company registered a UK domain, they have used a German registrar to do so. You might be well placed to complain to Nominet (who are responsible for .uk domains) about the blatant misuse of one of their domains.

fix (vb.):

1. to paper over, obscure, hide from public view;

2. to work around, in a way that produces unintended consequences that are worse than the original problem.

Usage: "Vista fixes many of the shortcomings of Windows XP".

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Bitesizedeals co.uk and bestpricedbrands.co.uk is a [problem] operation run by an individual called Jaivin Karnani out of Pasadena and Vernon, California.

 

Both websites are Internet false-front operations intended to deceive prospective purchasers into thinking they are dealing with a UK-based supplier of UK-specification goods.

 

The websites make fraudulent claims about customer credit card transactions being covered by ControlScan Inc and VeriSign. The websites also contain terms & conditions unforceable under UK Law (but then, that's why Karnani operates from the USA.)

 

You need to go to MSE if you require further up-to-date details:

 

WARNING about Bite Size Deals.co.uk - MoneySavingExpert.com Forums

 

HHmm..THE MSE posts have been removed due to legal threats from bitesize deals, MSE are investigating, I guess the result of this will throw a lot of light onto this company.

 

I would of though contacting your credit card company would be the best bet, after it it is they that have actually bought the product in question.

 

Obvioulsy if the product does turn up then this will be more tricky. It appears to me that the site is a bit of a con, after all there is no real reason why US goods would be a lot cheaper, far eastern maybe.

 

Good Luck

 

Andy

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BSD's decision to threaten MSE is one it'll likely live to regret, seeing as how the mass of documented evidence developed on the MSE thread was impressive. (But then, why else would BSD seek to get the thread shut down?)

 

In the temporary absence of the MSE thread, it's possible that other prospective or actual BSD customers might alight on this thread, and this forum -- good news for all concerned.

 

It would be helpful if posters to this forum would be kind enough to validate any allegations made rather than simply reeling off lists of websites.

 

The absence of such validation not only calls into question the accuracy of the posts, it also has the potential to damage the reputation of a perfectly honest online enterprise -- and to place at risk a forum such as this.

Edited by 42man
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  • 4 weeks later...

I have also just had a similar experience with bitesizedeals.co.uk.

 

I hastily ordered an XRite Color Munki from them for a birthday present. When the confirmation emails dropped into my spam filter folder with all sorts warnings against opening the emails I became suspicious. It was only then that I looked at the website again and realised that all was not as it appeared and the company was in fact based in the USA although this fact is not exactly made clear (i.e. written in small font at the bottom of one of their webpages)

 

I tried to cancel the order on the order history page using the Cancel button however I was just presented with some bogus message saying that due to the "high volume of orders cancellations were not being accepted - and the message added "Happy Holidays". I ordered this on 23rd April so this message was clearly out of date.

 

I then emailed "Customer services" and asked to cancel the order. I did get a reply from Zoe asking why I wanted to cancel the order. I explained that I thought I was buying from a UK company and so wanted to canel the order and buy the product from a UK company in order to be protected under UK law.

 

That was the last communication I received from any person at bitesizedeals.co.uk until 2 weeks later when I recieved notification of a UPS tracking number. My requests to cancel my order and recieve a refund have been deliberately ignored. Obviously if I do recieve my order (and I fully expect to have to pay import duty on it in addition) then I cannot technically claim that I have been defrauded. However their customer services fall so far below what would be expected as a minimum when dealing with a UK/EU company that their use of a co.uk domain can only be

described as deliberately misleading.

 

I would therefore urge anyone contemplating purchasing from this company to read very carefully their Terms and Conditions and Returns and Refunds policy before placing any orders. It is in my view worth paying a little more from a UK/EU company in order to ensure your consumer rights are protected. I was caught out and I am normally quite sensible when buying online, just once I was complacent and now I regret it.

Edited by MarcP
correcting grammar
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How can this company get away with being so dishonest? I feel like a fool for being so trusting and have had an identical experience to mulitple people who have posted their stories on different websites about this company. I used a debit card but apparently this may be refundable if you contact your bank and ask to try and claim the money back.

 

Currently, i have no camera and am £117 down. What's infuriating is that amazon.co.uk linked the bitesized deals website which made me think they were reputable.

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This is a copy of my latest email to this company:

 

Re: Order BK-090429-161201-2173 CANCEL this order and REFUND IMMEDIATELY

 

Hi,

 

www.bitesizedeals.co.uk is a name for UK business. I have discovered that you are not UK based and I will incur tax (which you fail to mention).

 

 

You stated on your website that you held 12 in stock.

Even though I paid for one on 29th April 2009 your site still states that you still have 12 in stock.

 

You state on your site “Our prices include P&P”.

You charged me £5.

 

From your website:

 

Customer Service!

It's no surprise that Bitesizedeals has become the Internet destination of choice. We know that the secret to running a successful business is keeping our customers happy. We set out to provide our customers with the kind of world-class service that keeps them coming back for more. Our customers are our priority and providing them with excellent customer service is necessary to our businesses success. “

I have had no response to any of my previous emails.

 

My account shows you have made no progress since 29th April 2009.

 

REFUND MY MONEY.

 

Regards

andrew

 

 

 

 

 

 

From: "[email protected]"

To: [email protected]

Sent: Wednesday, 29 April, 2009 4:12:05 PM

Subject: New Order Placed

Bite Size Deals -- Order Status Change Email BiteSizeDeals LogoOur Guanrantee

Dear Bite Size Deals Customer,

 

Thank you for your recent order (placed Apr 29 2009 16:06).

Your Order Number is BK-090429-161201-2173.

 

~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Grand Total: £1,004.00

~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

Shipping Address:

 

Itemized Order:

 

 

 

Quantity Product Name Price 1x Canon EF 24-70mm f/2.8 L USM Lens £999.00

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

 

 

 

This is a copy of my latest email to this company

Edited by upsettertoo
Address etc details had been included
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Hi guys, I too have been duped into an order with this outfit and not had any joy getting a response. I emailed them yesterday to say that if I have not heard from them in 3 days I will lodge a complaint with the Better Business Bureau and also the FBI Internet Fraud Dept. I will let you know the result in due course.

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Recieved this email:

 

Dear Andrew,

 

Thank you for your e-mails. As requested I have forwarded your order to our Order Cancellation Department. All orders are cancelled in the order they are received. Once it has been confirmed you will receive an e-mail confirmation.

 

Per Distant Selling Regulations we will ensure the refund is given within 30 days, possibly sooner.

 

Regards,

Jillian

 

So perhaps there is light at the end of the tunnel !

 

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Update to my previous post, have received email from Bitesize to say that my order has been put forward for cancellation. Will now have to wait to see if refund materializes. No mention of how long this will be so i'm keeping everything crossed. Will let you know in due course!!

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Latest update:

 

Hi Julian

 

I am a little confused. My Account on your website records that the order was cancelled on the 12th May 2007 and "Note: Refunds to credit cards take 5-7 days to process". But in your email you give a 30 day timeframe.

 

Regards

andrew

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Here is the latest exchange:

 

Hi Zoe

 

Thanks for you email.

 

But your website records that the status of the order IS cancelled.

 

Regards

 

andrew

 

From: "[email protected]"

To: ANDREW NEILL

Sent: Monday, 18 May, 2009 11:42:14 PM

Subject: RE: Order BK-090429-161201-2173 CANCEL this order and REFUND IMMEDIATELY

Dear Andrew,

 

Thank you for your email and I apologize for the delay in responding as well as the delay in getting your refund to you. Your order is currently pending cancellation, once it is actually cancelled is when you will be receiving the full refund.

 

Regards,

Zoe

 

-------- Original Message --------

Subject: Re: Order BK-090429-161201-2173 CANCEL this order and REFUND

IMMEDIATELY

From: ANDREW NEILL

Date: Thu, May 14, 2009 9:45 am

To:

 

#wmMessage DIV {margin:0px;}
Hi Julian

 

I am a little confused. My Account on your website records that the order was cancelled on the 12th May 2007 and "Note: Refunds to credit cards take 5-7 days to process". But you in your email you give a 30 day timeframe.

 

Regards

andrew

 

From:

To:
ANDREW NEILL

Sent:
Tuesday, 12 May, 2009 3:14:22 PM

Subject:
RE: Order BK-090429-161201-2173 CANCEL this order and REFUND IMMEDIATELY

Dear Andrew,

 

Thank you for your e-mails. As requested I have forwarded your order to our Order Cancellation Department. All orders are cancelled in the order they are received. Once it has been confirmed you will receive an e-mail confirmation.

 

Per Distant Selling Regulations we will ensure the refund is given within 30 days, possibly sooner.

 

Regards,

Jillian

 

 

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Hi like many people i have been messed about but not to the extent of some people. I ordered a camera on 28th APRIL but after reading so many bad posts here and on other forums decided to cancel owing to the company not being UK based.Contact is VERY slow but i did get a mail on 13th MAY to say that my order had been put forward for cancellation.However today 19th May i get a mail to say that my order has been shipped via UPS with a tracking number. So perhaps i'll maybe get my camera.This company is really the pits at communication,you really need to send lots of email daily to get a reply.Will post if camera is delivered.

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:)Well folks,my camera was delivered today 21st May by DHL.I didn't have to pay any extra which I had expected although I had received email from Bitesize to confirm that there would be nothing to pay as per their website. I have had stuff from the States before and had to pay Import duty and UK Vat. Don't know how they do it,I just hope thats the end of it. As to the camera its exactly what I ordered,the battery charger is typically American with two flat pins. They have however supplied a travel adapter which fits the charger and UK sockets. I quite like this arrangement as there are no wires. On the downside I'm not sure how I stand as regards the warranty.I have registered the product on the Panasonic website but it doesn't say whether this activates the warranty, i'll keep my fingers crossed on that one. Although I have had a result as regards my order I wouldn't recommend going through the process as it is stressful when you get to read the negative reports from other people after placing an order as I, did thinking I was dealing with a UK company. After all the bad publicity I got my camera at the cheapest price on the net.Hope my experience is of use to other people.Best of luck to people who are still trying to get some satifaction from this company.
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I have been less than impressed with BSD, however everything has worked out in the end.

I ordered goods on 10th April 09, money went from my account on 15th April, two weeks later I start to get concerned after reading so many negative reports about BSD (my fault for not doing a more thorough search!).

I contacted my Bank about getting money back through Visa Debit Chargeback, they said they have to give one month and asked for full details.

9th May I went on holiday and have just returned to find an email from BSD to say item shipped on 15t May and a tracking email from DHL. The parcel was with my neighbour and the item is perfect.

I have now checked my Bank account to see money refunded on 15th May! Ooops!

 

I would certainly not reccomend BSD to anyone even though I have got the goods.

I have notified my Bank and will await an email from BSD.

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DON'T TOUCH BITESIZEDEALS."CO.UK" WITH A BARGE POLE!!!!

I was keen to get what I thought was a reasonable bargain but this site wasn't worth it. Once I had placed my order (25/5/09) the alarm bells started ringing because there was no indication in the acknowledgement email of when my order would be shipped, or any delivery date. The email also uses some dodgy lo-res graphics that look as if they've been cut and pasted from someone else's website.

About an hour or so after I had placed my order I received an unsolicited call from an unidentified number, from someone claiming to be with bitesizedeals, who proceeded to ask me specific details about my identity, address and credit card, including asking me - three times - to disclose the 3-digit security code on the back of the card. I refused to give him this information and he hung up. He told me this was their policy to "protect our customers"(?!).

 

I was really concerned after this and checked websites regarding this bunch and others' experiences. Then I consulted my bank (26/5/09). They told me the transaction had been authorised. They advised me to keep an audit trail and to tell them if the goods were not delivered in which case they might be able to do something to recover the situation.

 

Today (30/5/09), after sending repeated emails to their support email address (they state they need between 48-72 hours to respond due to high demand and tell you to "Have a wonderful day!" :razz:) I've checked the site again and the order was cancelled on 27/5/09. The emails I sent asking for information were all ignored and they didn't even see fit to tell me they had arbitrarily cancelled the order.

 

But that will probably not be the end of it as I see from other posts that even the cancellation process is characterised by the same obfuscation and ambiguity as everything else to do with these people.

 

My order was for a family birthday gift and I hope to get all the elements delivered from Amazon by the due date. These people may be as cheap as chips but they're about as reliable as a chocolate fireguard and should be avoided at all costs. The sooner they're starved of business the sooner they will go out of business.

 

I will never not use Amazon again as they have proved to be absolutely reliable over several years - and that is worth more than any "saving" you might make by dealing with apparent cowboys.

 

Great website, more power to our (collective) elbows!!

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Hello, I hope some one can help me, Yesterday I stupidly in haste purchased a camera Panasonic DMC-FZ28k £218

online from Bitesizedeals I paid with my halifax visa debit card, I contacted the bank but they say the transaction had been autherised and I have to wait a month and if the item is not delivered they can try to do something.This morning I googled the BSD and came across this thread, My Fault I know I should have researched them First sad.gif This is the first time anything like this has happened to me. Should I try to cancel Now?

What should I do now...please help

Thanks

Kim

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Unfortunately you've fallen into the same trap as a lot of other people. :| Do make sure you keep copies of all the documentation relating to your order and notes of any contact you have with these people. It's a good idea to organise stuff in chronological order so that a sequence of events can be established. That way if you dispute the transaction you should have a stronger case with your card provider to demonstrate you acted in good faith.

 

Keep checking the website as that's how I found out my order had been "cancelled." If it says yours has been cancelled make sure you write to them again requesting details of when your money will be refunded. They say between 5 and 7 days on the website, and hopefully they'll honour that at least.

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I have`nt written to them yet I ordered it at Order Date/Time: May 29 2009 15:00 then like you, about an hour later I recieved a phone call requesting detailes, I don`t know what I was thinking but I gave him the three digit security code That card has now been canceled. What should i say to them in the email to them?

Sorry but i`ve never had to do anything like this

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